2 indoor pools, 4 outdoor pools, pool umbrellas, pool loungers

Reviews of Zafiro Bahia

4 out of 5
Zafiro Bahia
Avenida Playa de Muro, S/N, Muro, Balearic Islands

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 193 reviews" "
Rating 8 - Good. 100 out of 193 reviews" "
Rating 6 - Okay. 12 out of 193 reviews" "
Rating 4 - Poor. 6 out of 193 reviews" "
Rating 2 - Terrible. 1 out of 193 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 3 nights in Jul 2023

10/10 Excellent

Dr Wayne

Stayed 6 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2022

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness
The first time in my life I see hotel who is not cleaning the rooms everyday and where you need to pays extra to use the safe in the room. It's supposed to be 4 stars hotel and safe and cleaning the room daily should ln't be an option. Also insulation is really bad as we hear everything from next room and we have had people from next our room complaining about hearing us as well. To me those things are unacceptable.
Stayed 8 nights in Aug 2019
Response from Zafiro Bahia Hotel Manager on 23 Aug 2019
Dear Guest, Thank you for taking some of your precious time to share your impressions about our hotel. We are pleased that you enjoyed a few days of rest in Mallorca. However, we have also taken note of your comments that we will share with the entire team to help ensure that our service is always of the highest quality. We regret that you have been left with this bad impression Thanks again for sharing your opinion with the rest of the travel community. It would be a pleasure to welcome you back on your next visit to any Zafiro Hotel. Sincerely, Xisco Ferriol

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome beach holiday
Mallorca is a wonderful island. The beach and sea at Muro are spectacular. Zafiro Bahia de Muro is a wonderful, all inclusive hotel. The staff are fabulous, the atmosphere is relaxed and the pools, spa and other amenities excellent. We had a young teenager with us and could have used some activities geared towards them. But parents with young children will love it. Zafiro Bahia has a team of enthusiastic young employees always thinking about things for little kids to do. The food and drinks were fine for an all inclusive resort.
Stayed 11 nights in Jun 2019
Response from Zafiro Bahia Hotel Manager on 9 Aug 2019
Dear guest, Thank you for taking the time to leave such a lovely review regarding your recent stay. I am delighted to see that you enjoyed your stay with us and we hope to welcome you back to Mallorca again soon. Kind regards, Xisco Ferriol

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, friendly staff, happy kids! What more could you hope for?
Stayed 5 nights in May 2019
Response from Zafiro Bahia Hotel Manager on 7 Jun 2019
Dear guest, Thank you for taking the time to leave such a lovely review regarding your recent stay. I am delighted to see that you enjoyed your stay with us and we hope to welcome you back to Mallorca again soon. Kind regards, Xisco Ferriol

8/10 Good

Helen, Essex

Liked: Cleanliness, property conditions & facilities
It has extensive facilities, spacious rooms & was of a high standard. On the downside, only one of the smaller pools is heated, but this might not be a problem if you go in the height of summer (our trip was in April so the pools were too cold to swim in). We did have to queue at the restaurant for breakfast & dinner, this must be managed differently during busy periods. Overall a lovely hotel. The staff were very friendly & attentive & the entertainment team worked tirelessly. I would go back to this hotel.
Stayed 6 nights in Apr 2019
Response from Front office manager on 27 Apr 2019
Thank you very much for your review. We are working on the queue, thanks again for your nice feedback,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Front office manager on 27 Apr 2019
Thank you for your feedback :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018
Response from Zafiro Bahía Hotel Manager on 16 Oct 2018
Dear Expedia user, Thank you for your feedback regarding your stay at Zafiro Bahía Hotel. We are pleased to see that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regards, Antoni Corró Zafiro Bahía Hotel Manager

8/10 Good

Beck, England

Liked: Staff & service, property conditions & facilities, room comfort
Great for kids!
We had a lovely stay at the Zafiro Bahía. The reception and pool areas are really lovely, as was the restaurant and food! Check in was great, although it would’ve been nice to have been told where the activities were taking place, as we were only told when they were on. It was a shame we had to rent a cot, safe and baby bath, you’d have thought in a family hotel they would have been included. We stayed in a Royal Terrace Apartment, which had lovey views out to sea and the pool, the rooftop terrace was lovely. It would have been great to see a stair gate in the apartment too, as the stairs leading up to the terrace were inside, so easily accessible (and steep!) to a toddler. I’m glad we weren’t self catering as I think the accessories in the kitchenette were a little basic, but overall the apartment was nice - though I would say starting to be due a bit of a refurb and paint job, just to bring it up to top notch standards. The apartment was cleaned daily, which was adequate. The food for an all inclusive hotel of this size was great! Plastic bowls, cups & cutlery for the children with a standard mix of pastas and pizzas for them, and then roasted meats and fish and paella for us - we didn’t have a meal that we didn’t enjoy! I certainly wouldn’t recommend this place to anyone travelling without kids, it’s just so popular with families, it’s not the same type of relaxing as for those without children! The beach is perfect for littleuns too!
Stayed 7 nights in Sep 2018
Response from Zafiro Bahía Hotel Manager on 21 Sept 2018
Dear Beck, Thanks a lot for your positive feedback. We are happy you enjoyed your stay at Bahía. It´s true our hotel it´s very focused to families with children, but we try also to made our adults only stays as much pleasant as we can. Our adults-only Oasis Pool has been designed with this concept in mind, so both adults and children can have their own spaces at the hotel. We would love to welcome you again in a near future! Thanks again and best regards, Antoni Corró Zafiro Bahia Hotel Manager

8/10 Good

Stephen, Cardiff,Wales

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely family holiday hotel
Great hotel with friendly staff and good facilities and right on the beach.
Stayed 14 nights in Aug 2018
Response from Zafiro Bahia Management on 24 Aug 2018
Dear Stephen, Thanks for your review. We are very glad you enjoyed your stay with us. We look forward to welcoming you in a near future!! Best regards from Zafiro Bahia,

8/10 Good

Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooftop room
Foods was good in all inclusive standard. Staffs are friendly and professional. Very close the beach. Our hot tub room is nice, my 1.5 years old son loves it. However pools were cold even they claimed it was heated. My son couldn’t play there luckily we rented a room with hot tub. Too many disposable cup were used. Noise if your room facing the main pool area Air con is control by the hotel. The hotel decided if guess need heating or air con
Stayed 5 nights in May 2018
Response from The management on 1 Jun 2018
Dear Guest, Thanks for your feed back, it´s really appreciated. We hope to welcome you in the future, Thanks and best regards

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
The best thing about this place is the staff. The hotel is mediocre by all standards. Firstly the hotel in itself looks good. Smaller than the photos let on a Fb it really a resort. The pools look good but that’s as far as it goes! The pools are not useable because they are freezing, not heated even the slightest! My 2yr old refused to go in the whole time as it was far too cold. The rooms are cleaned to such basic standards, I had to call down to ask for or bin to be emptied! The whole system of changing pool towels on certain days is ridiculous! I couldn’t wait to get back from this holiday, I was far from impressed and mostly because it’s really not the standard of holiday we are used to. We found other guests to be quite hostile and unwilling to socialise or even talk! I wouldn’t go back to this resort nor will I be recommending it. The food, drinks and and look are fine, it’s more about the small details like not heating pools, other guests quite hostile, no room service, things not working in the rooms, the cleaning service.
Stayed 6 nights in May 2018
Response from The management on 28 May 2018
Dear Guest, Thank you very much for your feedback. We do apologize for any inconvenience during your stay. Weather isn´t so warm this season, so we understand pools a re a bit cold. We take note about the details you mention and we will do our best in order to improve. Your sincerely,

10/10 Excellent

nic, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant facilities and the food was a amazing
Excellent location and facilities were amazing. Great family hotel would definitely recommend
Stayed 7 nights in Apr 2018
Response from Tha management on 14 May 2018
Dear Nic, Thanks a lot for your kind words, We are happy to know that you enjoy your stay with us. regards,

10/10 Excellent

Ali, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet off season
Really enjoyed our Easter break here, nice pools (one heated others not) and indoor pool too, great apartment room for family of four, restaurant buffet bit expensive but lots of choice, great beach and forest walk nearby, we hired a car to explore which was easy, would recommend,
Stayed 4 nights in Apr 2018
Response from The management on 8 May 2018
Dear Ali, Thanks a lot for your commentary, We are glad to know that you enjoy your stay with us. Best regards,

10/10 Excellent

Pat, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Brilliant hotel
We had a brilliant 10 days in this hotel. Good location, right on the beach. We had half board, food was amazing, staff good too, although reception didn't give us much information when we checked in, not even card for the electric, info about kids club and local attractions. We did exploring ourselves.Rooms were brill, highly recommend this hotel.
Stayed 10 nights in Apr 2018
Response from The management on 1 May 2018
Dear Pat, thanks a lot, We love to hear that you enjoyed your stay. We do apologize for not giving you much information on your arrival. I ´ll let know to our reception. Thanks again and best regards,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, food is amazing and the staff are friendly. Right on the beach so brilliant for the kids.
Response from The management on 1 May 2018
Thanks Daniel, We love to know you enjoyed your holidays with us. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The management on 8 May 2018
Thanks!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Easter break
Lovely hotel, we stayed all inclusive in a Royal Suite so had a roof terrace with hot tub and amazing sea views, these rooms are definitely worth upgrading to. The food and drink were lovely, branded drinks and lovely cocktails, and buffets were great, staff were always there replenishing food and cleaning tables etc Pools were too cold for us in early April but the hot tub made up for this and there are indoor pools too. The hotel is right on the beautiful beach, we only stayed a few days so didn't explore the area beyond the resort. We drove here from the airport in just under an hour. The hotel was fairly quiet so no issues using the facilities such as mini golf and tennis, and plenty of spare sunbeds and tables at meal times, but in the height of summer this may be different. We would definitely return!
Response from The management, on 1 May 2018
Dear Guest, It´s always a pleasure to hear that you enjoyed with us. Your commentaries make us work even harder. We look forward to welcoming you in a near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
We stayed in a Royal Terrace room and the additional space that provided as well as the jacuzzi were worth it with the pools not being heated when we were there in April. The hotel has everything you could need on site, a walkway directly to the beach and it’s only a short drive to Alcudia or Pollenca. Staff were friendly and helpful.
Stayed 5 nights in Apr 2018
Response from Reception on 10 Apr 2018
Thank you very much for your nice words.

8/10 Good

Stephen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to beach with very good food
Very lucky with weather. Late in season (last week open) some facilities reduced but staff excelled at making our stay just right.
Stayed 8 nights in Oct 2017

10/10 Excellent

Gill, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families and young children
Fab holiday, only thing I would say is that the entertainment finishes at 10 pm...... thought this was a bit early - apart from that, the staff were lovely, the rooms were lovely and the layout, pools and beach were good. Food was nicely presented and a good variety and the location of the hotel was quiet but only a 5 minute bus/taxi trip into the town.
Stayed 10 nights in Sep 2017

8/10 Good

Rachel, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for young children
Fab holiday, only thing I would say is that the entertainment finishes at 10 pm...... thought this was a bit early - apart from that, the staff were lovely, the rooms were lovely and the layout, pools and beach were good. Food was nicely presented and a good variety and the location of the hotel was quiet but only a 5 minute bus/taxi trip into the town.
Stayed 7 nights in Sep 2017

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great family hotel
very beautiful hotel. right on a beach. No promenade/road as in other resorts. which was fantastic. see was calm and clear, shallow. perfect for kids to learn to swim. hotel staff very very nice, hotel was clean. entertainment very good. hotel def caters for families with children under 10 (kidsclub, entertainment). but older kids will def enjoy the pools, and see. there are shops and restaurants 1-5 minutes walk from hotel. pony riding, bike rentals etc.
Stayed 11 nights in Aug 2017
Thank you very much Zuzana for your kind comments. We are really happy that you enjoyed so much your stay with us. It was very nice of you to share your opinión at the web. Hoping to see you again, best regards: Reception Zafiro Bahía.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families
The rooms are nice and spacious and great for a family (4). We had a 3rd floor room which also includes a great 2nd story deck with a hot tub, day bed and sitting area. This hotel is designed for families and has a cruise/Disneyland type vibe. Kids everywhere.
Stayed 2 nights in Aug 2017
Thanks for your very nice comment! We hope to see you soon again. Kind regards: Zafiro Bahía Team

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Good family holiday, great pools and access to beach is excellent
Stayed 10 nights in Jul 2017
Response from Hotel Zafiro Bahía on 12 Aug 2017
Thank you very much for your booking and your very nice comments. We are very happy that you enjoyed your stay with us. Till your next visit, sunny regards from Hotel Zafiro Bahía

8/10 Good

Smillsie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
good hotel with easy access to beach. entertainment ended early every night though ( 10pm every night) which is a shame when hotel next door was still going.
Stayed 6 nights in Jun 2017

6/10 Okay

Ollie, London

Liked: Cleanliness
Nice hotel close to the beach but very busy
Perfectly located hotel right on the beach, large rooms, good food, family friendly with 5 swimming pools. On the downside the hotel is looking a little dated, it's very very busy (be prepared to queue for dinner and wait for drinks in the bar area) and there is very little nearby. The hotel also levy a €4 per day charge for cot beds (admittedly in the Expedia small print) - when I queried this having stayed within the same chain (in Alcudia) also on an all inclusive basis last year I was told that "everything is extra at this hotel". Be prepared to pay for safety deposit box and see tip jars everywhere, including appeals for tips from the bear that provides the kids entertainment "so that he can enjoy his holiday". Last year we stayed at the Zafiro Palace Alcudia - if your budget allows stay there instead, it's much better in many ways and provides a service worthy of a tip. Not really a negative but the hotel is overwhelmingly German and Scandinavian, not an issue for us, but could be a consideration if you are travelling with children who want to make friends in the kids club.
Stayed 10 nights in May 2017
Response from Hotel Manager on 21 Jun 2017
Dear Ollie, First of all, I would like to thank you your commentary. I am very glad to know that you liked the place, the hotel an you enjoyed your stay with us. As you mention, all inclusive doesn’t mean that everything is for free. Some extras are with charge. But what really worried me it´s your feeling about tips. Tip, at our hotel, means an extra treat because you are very happy with the service and it is totally voluntary. Anyway I´ll find out more about this matter in order to avoid any misunderstanding. At Zafiro Bahia we received many people from different countries, all of them are very welcome and we think that it makes us richer. As good news, I am happy to inform you that the hotel will be refurbished soon. We hope you ´ll give us the chance to improve your review after our refurbishment, Thanks again and best regards.

10/10 Excellent

Aru, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Already planning our next trip!
Hotel and room very clean, food is great, staff very friendly and helpful. Great location just a short walk straight to the beach. Had a great time and will visit again.
Response from Management on 13 May 2017
Thanks a lot!! we are looking forward to welcoming you again!! best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great experience, recommended for families. Good food and entertainment for children.
Response from Management on 13 May 2017
Thank you so much, we are very glad to know that you enjoyed with us!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Family Friendly AI Hotel
Quiet location of this hotel makes it an ideal stay. Prime location situated on a quiet sandy beach. Perfect for paddling in as very shallow for young children. Hotel staff were very friendly and attentive Food was wonderful and plenty of choice for everyone Drinks are branded and included in the AI allocation Hotel rooms are a decent size, clean and have a kitchen area with fridge etc. Nice to be able to store food for the children and make a brew. Beds were very comfy, clean and large. Shower was powerful, warm and clean. The whole hotel was kept clean and well attended to by the staff. It's great for families with children although there is over 18 pool area too. My son loved the bouncy castle which was inflated all day every day. He also loved the mini golf and children's pool with slides. Good car parking if you hire a car. Downside: The swimming pools were unheated. The air con in the room hardly worked The hot tub on our terrace was dirty with scum marks right round the edges and staff would not clean it The entertainment both thought the day for the children and at night for the adults could be better This hotel is mainly occupied by Germans with very few English people at all. Not that this bothered us, it was just an observation. The room had to be vacated by 12 noon. The complimentary shower room that could be used if you had a later flight was spacious for all the family but the water was Freezing Cold and you couldn't shower properly! No secure bike storage

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel in the north of the island. Kids loved the swimming pool and easy access to the beach. Big comfortable rooms and good spread for breakfast, lunch and dinner.
Response from The management on 14 Apr 2017
Dear Guest, thanks for your kind review. Such a nice Words make our job easier. We do love that our guest enjoy their holidays with the family. We look forward to welcome you again in a near future, Best regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
We visited with our two boys, who loved the pools, play park, crazy golf and kids club. The hotel backs straight onto the beach, which overlooks the beautiful bay of alcudia. The rooms were very clean and spacious. The shower in our room was an excellent rain head shower, which was great for cleaning up after a day at the beach! The food in the hotel was good, although the service in the a la carte restaurant was a little slow. This might have been as we went in October and the hotel was closing at the end of the week and was therefore winding down. This wouldn't put us off and overall we had a great holiday. We'd definitely go again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for kids, relaxing for parents
I would highly recommmend this hotel, great location, beach access, food was excellent, always lots of choice and high quality. The rooms were comfortable, basically furnished not special at all, but what you would expect and require for this type of holiday.... bathroom facilities were good, and a kitchenette, always useful particularly for families with smaller children.
Response from Margarita R. Coll Coll on 24 Oct 2016
Dear Guest. Thank you for your comment and for choosing our hotel Viva Bahía. We are happy that you enjoyed your stay and hope to see you again as our guest in our hotel.

8/10 Good

G, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal Apt Terrace
Response from Margarita R. Coll Coll on 24 Oct 2016
Dear Guest. Thank you for your comment and for choosing our hotel Viva Bahía. We are happy that you enjoyed your stay and hope to see you again as our guest in our hotel.

10/10 Excellent

graham, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem for families
A fantastic hotel for families. Kids never bored. Would highly recommend the all inclusive package.

10/10 Excellent

maria, london, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel by the beach. Wonderful staff
Had a lovely stay at the hotel and would definitely come back!
Response from Margarita R. coll Coll on 8 Jun 2016
Dear Guest. Thank you for your comment and for choosing our hotel Viva Bahía. We are happy that you enjoyed your stay and hope to see you again as our guest in our hotel.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great family hotel
This hotel is geared almost exclusively to families s D is perfect for what it is. Do not here on a couple's get away or honeymoon or anything similar; go here to have a great beach and pool vacation with your kids. Most guests did the all inclusive but we did breakfast only. Thr rest of the food looked nice but a bit crowded and rushed. Plus there are several restaurants within a give minute walk that are good. Wewoulddedinitely come back.

8/10 Good

Peggy, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort
Very friendly staff and overall nice resort. Our terrace hot tub didn't have a cover, and never got very hot. It was chilly during our stay, so we were disappointed to not have a hot jacuzzi.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Vacay
The hotel staff and facilities were great! Something to do for the kids and a supervised kids center if the parents want some alone time! The food was great but would have preferred some turkey options. The mini disco every night was a treat for my daughter and the all inclusive MOJITOS were a great addition. Thanks for making our vacay memorable!!!!
Response from Margarita R. coll Coll on 19 Apr 2016
Dear Guest. Thank you for your comment and for choosing our hotel Viva Bahía. We are happy that you enjoyed your stay and hope to see you again as our guest in our hotel.

8/10 Good

Karrell , Osbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing holiday
would definitely return. there is a lot to do and very family friendly
Response from Margarita R. coll Coll on 19 Apr 2016
Dear Karrell, Thank you for your comment and for choosing our hotel Viva Bahía. We are happy that you enjoyed your stay and hope to see you again as our guest in our hotel.

6/10 Okay

Verified traveller

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent rooms, roof terrace amazing
we enjoyed this hotel. The food was particularly good. We are vegetarian and every day at dinner a whole section was devoted to vegetarian. The room was very spacious, comfortable and clean. WE upgraded to have a roof terrace and it was worth it. The hot tub/jacuzzi was great fun.
Response from Margarita R. coll Coll on 12 Apr 2016
Dear Guest. Thank you for your comment and for choosing our hotel Viva Bahía. We are happy that you enjoyed your stay and hope to see you again as our guest in our hotel. Un saludo, Margarita R. coll Coll Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stuart, Kingskerswell, devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vivalicious!
Great hotel for families. Kids had a great time-lots of activities to keep them amused. Our royal apartment was amazing with a roof terrace and jacuzzi! Staff were amazing and attentive.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for kids, bikers, and relaxers
Great place for families with kids (all ages), bikers, and those who want a bit of pure relaxation and a bit of activity outside the hotel. The location is perfect on a great beach, opposite a nature reserve, and next to a pine forest with lots of sandy trails. Scale is not huge, and the hotel feels like a family place - much better than neighbouring places which feel huge and impersonal. The staff are all wonderful, really helpful. Lots to do on and off site - kids club, adults only pool, heated pool for families early in the season, kiddie pool with lots of character, indoor pool and jacuzzi, onsite free laundry, paddle tennis, bike storage, playground, 50 meter walk to beach which stretches for over 7 miles and is quite shallow for small kids. Nearby playground and football pitch in public park where all the hotel kids from the area play. Close to Alcudia and Pollenca for things to do. Food is ok, all inclusive is very plentiful but of only moderate quality (although the range is wide so easy to find something for everyone). We went for a la carte as we like to eat locally when we travel, but the restaurant came in handy sometimes. We've been twice and if the kids have their way will go again!

10/10 Excellent

Sar, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Took a last minute break over Easter, weather was pleasantly warm, we had the Royal Apartment style room which was superb, the hot tub was fantastic for when it got too cold for the pools ( which were freezing). The fridge didn't work but this was switched for a new one immediately after reporting it, the hot tub wasn't cleaning properly that was also sorted instantly. The hotel staff were very helpful, food at the buffets was on a par with any where we have stayed before. Kids had a great time, could imagine it gets very crowded peak season but for us it ticked all the boxes. The supermarket adjacent was a bonus too.

8/10 Good

Family with 2 kids, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, very family friendly
Had a great experience at Viva Bahia, hotel scores perfect in most of the areas and need improvements in a few as well: Great location next to the beach, very children friendly, great service, nice pools, rooms are big and clean. Requires improvement: Entertainment program was not good, mini disco for kids was very short and not organised well, food quality is ok but can be much better - I compare to other similar hotels in the same class

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to have an apartement, the food was excelent, and the property was nice... loved that the beach was so close. The down sides were, we did not know that the season was not quite going yet. Were unable to rent water toys the website talked about. The pools were non-heated and beyond cold. The laundrey facility was a fiascal... It took over 9 hours to beable to take- still wet clothes out of the dryer to hang at our room. We were also disappointed that the stove did not work at all. Also there is not Wi Fi in the room and the connection in the lobby was hit or miss.

10/10 Excellent

Kornel

Liked: Cleanliness, property conditions & facilities