Hotel Silken Puerta America was communally designed by 19 architects from around the world. Each studio was responsible for a different floor or area of the property, creating a modern, eclectic design hotel in the heart of Madrid. The lower floors are dominated by dining options, including two contemporary Spanish restaurants and a bar/lounge. The top floor, or Attic, is home to a fitness center, which offers views of the entire city, an indoor swimming pool with chaise longues, and the Skynight Bar, the perfect place to enjoy a drink overlooking the city.
The lobby features a 24-hour front desk and multilingual staff, and a concierge is available for guest assistance. An airport shuttle runs 24-hours a day for a fee, and a porter/bellhop will help guests load and unload their luggage. The hotel also features 1,700 square metres of conference space, exhibit space, and a business center. Complimentary wireless Internet access is available in public areas. Baby sitting service is provided at an extra charge. Secure covered parking is available for a surcharge, while valet parking is free.
Hotel Silken Puerta America has designated areas for smoking.
- Number of bars/lounges 2
- Swimming pool - indoor
- Sauna
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (surcharge)
- Nightclub
- Room service (24 hours)
- Breakfast available (surcharge)
- Banquet facilities
- Business center
- Audiovisual equipment
- Total number of rooms - 315
- Porter/bellhop
- Express check-out
- Doorman/doorwoman
- Security guard
- 24-hour front desk
- Safe-deposit box at front desk
- Multilingual staff
- Express check-in
- Number of floors - 12
- Currency exchange
- Dry cleaning/laundry service
- Laundry facilities
- Air-conditioned public areas
- Elevator/lift
- Wedding services
- Airport transportation (surcharge)
- Concierge services
- Gift shops or newsstand
- Luggage storage
- One meeting/conference room
- Area shuttle (surcharge)
- Rooftop terrace
- Free valet parking
- Valet parking
- Year Built 2005
- Pool sun loungers
- Secure parking (surcharge)
- Number of buildings/towers - 1
- Business services
- Coffee shop or café
- Complimentary newspapers in lobby
- Computer rental
- Event catering
- Exhibit space
- Health club
- Designated smoking areas (fines apply)
- Designated smoking areas
- Tours/ticket assistance
- Free Wi-Fi
- Free wired high-speed Internet
- Dial-up Internet access - surcharge
- Parking (surcharge)
- Conference center
- Secretarial services
- Shoe shine
- Garden
- Technology helpdesk
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