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There was nothing I did not like about the property - very easy and friendly check-in, clean, tidy, comfortable, literally 10-15 minutes walk from Barajas Metro Station on airport line, only 1 stop from T4.
David
Stayed 1 night in Apr 2024
Response from RECEPCION on 4 May 2024
Gracias por alojarse en el Hotel Don Luis.Un saludo y buen día.
Room smelled strongly of urine. Carpet was stained with bleach, very few outlets. Asked to move and they refused. Nice area but would not stay in this hotel again.
Dawn
Stayed 1 night in Mar 2024
Response from RECEPCION on 31 Mar 2024
Gracias por alojarse en el Hotel Don Luis, un saludo y buen día.
10/10 Excellent
ISITEL
Travelled with family
20 Mar 2024
Muy buen servicio.
ISITEL
Stayed 1 night in Mar 2024
Response from RECEPCION on 21 Mar 2024
Gracias por alojarse en el Hotel Don Luis,Un saludo y buen día.
8/10 Good
Tyler
9 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
We needed a cheap hotel for overnight stopover and after reading some reviews I was concerned however I was pleasantly surprised the hotel was perfectly adequate for what we needed yes the rooms are dated but it was a good price and we enjoyed exploring the local bars for the night I would definitely return if needed.
Tyler
Stayed 1 night in Mar 2024
Response from RECEPCION on 13 Mar 2024
Gracias por alojarse en el Hotel Don Luis, un saludo y buen día.
6/10 Okay
William
25 Jan 2024
Liked: Cleanliness, staff & service
Didn’t like that the AC wasn’t working. Luckily it was cold outside, so I just opened a window. And the bed was not comfortable. Besides these issues, it was an average stay. Clean, safe, and quiet.
William
Stayed 2 nights in Jan 2024
Response from RECEPCION on 26 Jan 2024
Gracias por alojarse en el Hotel Don Luis, un saludo y buen día.
Flight cancelled and had to find a hotel for the night. The hotel was conveniently located and a lovely square nearby had lots of choices of restaurants
Andrew
Stayed 1 night in Jan 2024
Response from RECEPCION on 26 Jan 2024
Gracias por alojarse en el Hotel Don Luis, un saludo y buen día.
This was a great hotel for its conveniently close location to the airport. Also, there are several excellent restaurants in the area that are within easy walking distance. The subway station is also within easy walking distance, to take you throughout the city. The hotel was clean and the staff was courteous and friendly. Additionally, the room was fair for the price. I would stay here again, if travel circumstances called for it.
Brant
Stayed 2 nights in Dec 2023
Response from RECEPCION on 26 Jan 2024
Gracias por alojarse en el Hotel Don Luis, un saludo y buen día.
I'd been in Madrid a couple of days but had a very early flight. This hotel is within walking distance of Terminals 1 to 3. So only there for a few hours sleep.
Patrick
Stayed 1 night in Apr 2023
Response from RECEPCION on 16 Apr 2023
Thank you very much for staying at Hotel Don Luis.
Loved the bed and the space in the room, the staff was very friendly and accommodating and spoke English. I only wished there was airport transportation form the hotel.
Good place to stay when you have a morning flight.
This hotel is extremely convenient for travelers with morning flights out of Madrid-Barajas Airport.
One block away there is a clinic that performs rapid COVID tests.
There are several very good restaurants at walking distance.
The personnel is extremely helpful.
I arrived to my room and it smelled like piss. I stayed there for half an hour and I couldn’t get over the smell. I switched rooms and the new room smelled exactly the same and had brown stains that looked like poop on the carpet. Don’t stay here.
Twin Room…. actually a roll away camping bed. One sheet on the bed. No duvet. Blanket in cupboard.
Sleep impossible: buzzing electrical panel in room / aircraft / neighbours&guests - take yr pick!
Quiet hour is 01:00 to 03:00. That’s it.
Reception friendly & efficient.
Basically if u need to crash for a few hours, shower etc. OK.