A/C worked great, excellent location on corner of c/Montera and Gran Via, great service, clean and reasonable. Stayed here on 2 different occasions, and both times my experience was just as positive. If you are a high-maintenance hotel snob, like many of the negative reviewers obviously are, then don't stay here: pay for a 4 or 5 star hotel. This isn't for you. But if all you care about, like me, is a basic, comfortable and clean place to stay with no frills, this is the place. Can't beat the price for the location. Quiet as well and despite being in the center of the city. I will return here and stay again. Loved it!