Rowing

Reviews of Hush Lodge & Cottages

3 out of 5
Hush Lodge & Cottages
40621 Combermere Rd., Madawaska Valley, ON

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 28 reviews" "
Rating 8 - Good. 7 out of 28 reviews" "
Rating 6 - Okay. 4 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 2 out of 28 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Oct 2023
Response from Ferdous on 29 Oct 2023
Great guest like yourself make our day - we feel our efforts to create a comfortable environment for the guests get recognition. Thank you for your great appreciation and would like to welcome you back to our place again.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in comfortable rooms
Stayed 1 night in Oct 2023
Response from Ferdous on 29 Oct 2023
Great guest like yourself make our day - we feel our efforts to create a comfortable environment for the guests get recognition. Thank you for your great appreciation and would like to welcome you back to our place again.

6/10 Okay

Kathleen

Travelled with family
Disliked: Staff & service, amenities
Very poor signage. No help when I called for directions. No amenities of any kind including morning coffee. Had to have two door codes every time to get back in. Would never return.
Stayed 1 night in Sep 2023
Response from Ferdous on 14 Oct 2023
Hush Lodge has a large clear 14 feet high well visible signage along Hwy 62. In the night the signage is well lighted with colourful lights. This is countryside and conforms well with environment.We have installed multilevel security to ensure guest’s peace and comfort. Each guest is provided with a pair of codes not shared with anyone. This is uncompromising in our policy.It’s notable to see the complete silence of guest’s remarks on the level of cleanliness, comfort and amenities we provide for each guest.We never been contacted by this guest regarding direction along the way. We always provide water, tea, coffee in each room.

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived and there was no one around, we had the code for the doors and we entered no problem. The room itself was comfortable and clean. We quickly found where to eat, and the menu!! Free water was a nice touch. Had the best night sleep.
Stayed 1 night in Sep 2023
Response from Ferdous on 30 Sept 2023
It’s so satisfying to know that our guests like our facility. It’s awesome to have guests like you who appreciate our efforts to make it comfortable to you. Look forward to hosting you again

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
We were riding through the area, hotel was conveniently located, suited our needs perfectly.
Stayed 1 night in Sep 2023
Response from Ferdous on 22 Sept 2023
Thanks for your positive remarks. Looking forward to have you here again.

6/10 Okay

Helen

Travelled with family
Very much in the middle of nowhere, but facilities mentioned on site all shut down. Lake and boats advertised as on site not at all as we expected from the description. Presumably mid August is out of season there as we saw noone else, either staff or other guests in our 3 days. Owners did respond to emails when we had a question though. Accomodation largely as described, but seemed to need some tlc.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated getting a text message with our room pass code so that we could check in/out whenever we needed. The beds and linens were very clean and it was quiet at night. Thank you for a great stay!
Stayed 4 nights in Aug 2023
Response from Ferdous on 24 Aug 2023
Greatly appreciated and looking forward to hosting you again.

8/10 Good

Talia

Stayed 1 night in Aug 2023
Response from Ferdous on 22 Sept 2023
Great to have you with us, Talia.

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Not overlooking the water
Stayed 1 night in Aug 2023
Response from Ferdous on 24 Aug 2023
Thanks for your positive review.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ferdous on 9 Aug 2023
Great to have you with us. Hope to see you again soon.

2/10 Terrible

Tricia

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Jul 2023
Response from Ferdous on 31 Jul 2023
It's hard for us to take criticism when we don't know what went wrong. Wish we knew it better to make guests' experience better. We always try our best.

10/10 Excellent

Elvira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room no complaints. Staff was wonderful and so is the area this place is located.
Stayed 1 night in Jul 2023
Response from Ferdous on 5 Jul 2023
You are our special guest. Look forward to hosting you again.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Jun 2023
Response from Ferdous on 12 Jun 2023
Mark, you are a very valued guest for us. Look forward to hosting you again.

10/10 Excellent

Lovely

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My family always stay at Hush Lodge. I've lost count how many times I've been here. It's couple and family friendly! The cottages are clean and homey feeling. One of the things I love about staying here is they have a seperate heating system in the washroom. The owner of the cottages is super friendly and accommodating to our needs! Replies quickly as well. My family will be back for sure ☺️
Response from Ferdous on 5 Jun 2023
You are very welcome to Hush Lodge and have been a very loyal repeat guest. It's a great pleasure to have you and your family at Hush Lodge.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Ferdous on 12 Jun 2023
You are a very valued guest for us, Carl. Look forward to hosting you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet get away in beautiful location. Excellent!!
Stayed 2 nights in Apr 2023
Response from FERDOUS on 12 Apr 2023
Thanks for you kind and honest review. You have been a wonderful guest and looking forward to having you again the near future.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfortable.
Stayed 2 nights in Oct 2022
Response from Feroze on 23 Oct 2022
Super guests, love to have you back again.

4/10 Poor

Shirley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Leemin

Stayed 1 night in Sep 2022
Response from Feroze on 24 Oct 2022
Super guests, makes our day. Look forward to have you back again

8/10 Good

Sergio

Liked: Cleanliness, room comfort
Great location. Great sleep!! Thank you
Stayed 1 night in Sep 2022
Response from Feroze on 7 Sept 2022
Wonderful guest, quiet and respectful

10/10 Excellent

Francis

Stayed 2 nights in Sep 2022

4/10 Poor

Victoria

Fire alarm is loud
The smoke alarm went off at 1 am. None of the guests could get the absent mgr on the phone. We were all checked in remotely. One of the guests called 911. We didnt get back into the rooms until close to 3 am. The hotel texted a 1 line sorry about that at 7:30 am. With this remote mgmt i would not recommend this property
Stayed 1 night in Jul 2022

2/10 Terrible

Corinne, Quebec

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Very pricey for what we had. We thought we were getting a cottage, but we were 4 adults crammed into one room with two double beds. Property is not well cared for, cleanliness is doubtful. Luckily there was a table outside with a few chairs, but I think it was the owner’s spot, he kept coming in and out. I do not recommend this place
Stayed 1 night in Jul 2022
Response from Ferdous on 25 Jul 2022
I am not sure what this guest opted for 4 ppl when she booked it. It was clearly labelled as Room with extra bed, meaning it has 2 beds - one QB and one DB. Definitely it was NOT advertised as a Cottage. We have cottages marked as Cottage. We take utmost pride in our cleanliness - each room is thoroughly cleaned, all surfaces are sprayed with Lysol, radiators, skirtings, head board, picture frames, window ledges, deodorized, bathroom tub and surrounding cleaned and deodorized. All clients we came across speak highly of our meticulous cleanliness. The property is 10 acres with plenty of sitting arrangements - patio with 6 chairs, 4 park bench spread all over the property, multiple chairs along the lake front. Plus row and paddle boats on the lake. We have soccer and volley fields too. The property is well maintained and manicured regularly. All guest are expected to use their discretion in selecting the appropriate type of accommodation for their suitability. We are greatly dismayed when clients set their unreasonable expectation for wrong accommodation type. You are welcome to suggest any improvement we could do to bring you back.

10/10 Excellent

wojciech

Travelled with family
Liked: Cleanliness, property conditions & facilities
Super clean. Very Friendly. Perfect location
Stayed 1 night in Jun 2022
Response from Farah on 28 Jun 2022
Awesome guest, respectful and welcoming.

6/10 Okay

Roger L

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Jun 2022
Response from Feroze on 29 Jun 2022
Good respectful guest

8/10 Good

Andrew

Liked: Cleanliness, room comfort
Stayed 1 night in May 2022
Response from Owner on 31 May 2022
Truly appreciate your feedback. This takes us a long way in our effort to make it even better for guest experiences. Hope you will come back to stay with us again.

10/10 Excellent

Brad, Owen Sound

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in a great little place!
Enjoyed our 3 night stay in a cute little cottage. Everything was perfect. The owners were very nice and checked up on us regularly to see if we needed anything. My husband and I were touring the area on motorycles and they provided us with a map and advised of some great things in the area to do. Place was very well kept and had all the amenities anybody could want
Response from General Manager on 9 Aug 2016
Thank you for the review! We hope to see you back again in fall when you can take advantage of the map and the great riding here in the Ontario Highlands.

8/10 Good

Audrey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Bel espace extérieur ! Les chambres sont propres
Stayed 2 nights in Aug 2022
Response from Ferdous on 8 Aug 2022
Thank you and greatly appreciate your accolades. We try our best for guest experiences. You’re are always welcome here