Reception

Reviews of Hôtel des Remparts

3 out of 5
Hôtel des Remparts
19 Place Carnot, Lyon, Rhone

Reviews

8.4

Very good

Rating 10 - Excellent. 104 out of 278 reviews" "
Rating 8 - Good. 126 out of 278 reviews" "
Rating 6 - Okay. 34 out of 278 reviews" "
Rating 4 - Poor. 8 out of 278 reviews" "
Rating 2 - Terrible. 6 out of 278 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gee Koon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to a station that has buses, trains, trams and the metro. Not far from the old town, shopping and dining.
Stayed 4 nights in Nov 2023

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service
Great central location. Basic but comfortable room.
Stayed 3 nights in Sep 2023

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a very good location. Clean, comfortable and with a good range of facilicities.
Stayed 4 nights in Aug 2023

10/10 Excellent

Philip

Liked: Amenities
Centrally located to everywhere I needed to go!!!
Stayed 1 night in Aug 2023

10/10 Excellent

Hossam, Doha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2023

10/10 Excellent

Hossam, Doha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Jul 2023

8/10 Good

Aleksandra

Liked: Staff & service, property conditions & facilities
The property is in a great location, right by the buses, tramways and 5 minute walk from the metro station. Plenty of food places around and a lovely square in front of it to just hang around in. Staff was incredibly helpful and all spoke English. The single room was small but with a big, comfortable bed and was tidy, however the bathroom could do with a better clean. Towels, shower gel/shampoo and soap provided, and a hair dryer. Housekeeping daily was also good. All in all would probably stay there again for the same price, mainly because of the convenient location.
Stayed 4 nights in Jun 2023

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
safe location surrounded by lots of food, safe check in, very nice staff, no fridge in room so dont bring home leftovers!
Stayed 2 nights in Jun 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for short stays.
Good location and price. Clean, comfortable and friendly, helpful and knowledgeable staff. The lady at the front desk on our arrival was excellent The room was a little small so OK for short stays but not longer ones. Breakfast room excellent but breakfast somewhat over-rated. Overall, not much to criticize for short says. We were happy.
Stayed 4 nights in May 2023

8/10 Good

Minh-Tam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to the train station which is convenient and walkable. The area surrounding the hotel has plenty of restaurants. We had a rented car and was able to park on the street although spaces can be difficult to obtain during daytime. Room was clean but really small. Bathroom was so small that the toilet bowl sits right in the shower area.
Stayed 3 nights in May 2023

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jun 2023

8/10 Good

Marina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really convenient base for a short stay. Comfortable, clean and even though it's 2 minutes from a main station quiet. Transportation super easy by metro or by foot- 20 minutes walk to the old town.
Stayed 5 nights in May 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motorcycle trip
Very happy with the stay staff are friendly room was clean not much more I can say a little bit noisy in the evening but that stopped at midnight
Stayed 1 night in May 2023

10/10 Excellent

Clair

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Steps from the Lyon train station. Lots of restaurants and shopping near by. Busy bar/restaurant next door, but with the window closed you don’t hear anything.
Stayed 2 nights in May 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. It’s right next to the bus station and the downtown area of Lyon, the facility is nice and clean, the staffs are friendly and helpful, and the price is reasonable. Will definitely come again
Stayed 1 night in Feb 2023

8/10 Good

Mark

Travelled with partner
Liked: Amenities, property conditions & facilities
This hotel was recently renovated about 5 years ago and the interior is modern and more importantly clean with good upkeep. They have a breakfast and need 24 hour notice. The staff was very helpful except for the blonde girl. She was cold to us. Did not give us helpful answers to my questions--she clearly didn't want to help us. She was charming on the phone but cold to us--true colors revealed. Other than that, you should definitely consider staying here. No other detractions.
Stayed 2 nights in Aug 2022

2/10 Terrible

Ryan

Stayed 1 night in Jul 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, decent location
Stayed 2 nights in May 2022

10/10 Excellent

Gary John

Stayed 1 night in May 2022

8/10 Good

Carolyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is located in a lively area with plenty of shops, restaurants, and transportation options. The room was clean and the breakfast was plentiful. The only criticism I have is the front desk staff, but it may be because the hotel we stayed at in Paris had an exceptionally attentive and caring staff. In comparison, the Hotel des Remparts staff was very ordinary and inattentive.
Stayed 3 nights in Apr 2022

10/10 Excellent

Kit wan Loretta

Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2021

10/10 Excellent

Takmela

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel for coach station and old town
A short overnight stay before catching a coach to Barcelona. The hotel was very convenient for the coach station - just 5 minutes away. Quiet location. Clean single room, with a comfortable bed. Short walk to the old town, for those staying longer.
Stayed 1 night in Nov 2021

10/10 Excellent

Paul

Stayed 2 nights in Nov 2021

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Next to train station. Newly renovated. Safe was advertised but none to be found in the room Front desk Staff not too friendly
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Near the train station
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The NICEST staff, and the hotel is SUPER cute. I loved it and will return - it was convenient and economical. I was bummed there was no in room mini fridge but for the price it was great. I brought my doggy too - pet friendly hotels are the best!!!
Stayed 1 night in Jul 2021

10/10 Excellent

Kim Ngan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very good!
Stayed 2 nights in Jul 2021

8/10 Good

Mourad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable room. Great staff. Nice hôtel for a short stay.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the Lyon-Perrache train station. It was perfect for what I needed for that night--easy to get to, nice bed, good shower.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very helpful staff. Comfortable room.
Stayed 4 nights in Oct 2019

6/10 Okay

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location was our reason
Not the best neighborhood, didn’t feel comfortable. Noisy area but windows shut out most noise. Very close to train stAtion tho. Didn’t use any facilities or breakfast offer there.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Central Lyon
Simple hotel, no frills. Lobby looks a lot nicer than rooms.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & staff
This was a great stay, especially for the price! The staff is so polite and helpful and the location is great and very central. I would definitely return.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the price
Perfect for the price - central location near the station even if it’s a bit lacking in charm. Clean and comfortable
Stayed 1 night in Jul 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot with AC near Gare Perrache. Walkable area.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 5 nights in Jul 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice surprise
A three-star hotel very near to Lyon Perrache rail station and to the cultural and gastronomic amenities of Lyon centre. It seems to have been recently renovated: the lobby was smart and clean, my single room was basic but clean and comfortable, the AC was much appreciated in the recent heatwave. Reception friendly. I did not have the breakfast. All in all, a nice surprise.
Stayed 1 night in Jul 2019

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean hotel
The check in was quick and the chap at the front desk was friendly and helpful. He informed us about the parking as it is not easy being in quite central Lyon. There is a square close by the hotel with many bars and restaurants.Otherwise it is a good 15 mins walk to the old town with plenty of shops and eating places.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a solo traveler in Lyon for the first time. Hotel des Remparts was perfect for me. It was very close to the train station and the metro. Although most of the historical sites, museums, and shopping were a bit of distance, this was a great home base: centrally located in a lively neighborhood. The clean room and comfortable bed made it great to come home at night. Plenty of dining and entertainment options nearby, too. Even so, I didn't hear much noise in my room facing the courtyard. And the view from my sixth story room was a charming scene over the roofs and chimneys of the neighboring buildings.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t get to stay at the hotel but their communication and courtesy for not charging me due to mistake with the date. I definitely will book and stay with this hotel in the future.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2019