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Reviews of A&H PRIVILÈGE Lyon Est - Saint Priest Eurexpo

2 out of 5
A&H PRIVILÈGE Lyon Est - Saint Priest Eurexpo
81 Rue Des Etats-unis, Saint-Priest, Rhone

Reviews

6.6
Rating 10 - Excellent. 40 out of 320 reviews" "
Rating 8 - Good. 114 out of 320 reviews" "
Rating 6 - Okay. 96 out of 320 reviews" "
Rating 4 - Poor. 40 out of 320 reviews" "
Rating 2 - Terrible. 30 out of 320 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

good price to quality ratio
good price to quality ratio
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
the young man receptionist was very nice. however, he neglected to tell me that they locked the parking lot between 10pm and 630am. when i went down to get my car to catch a flight at 4am, my car was locked up, i was locked out of the hotel and there was only a phone # on the door for emergencies. luckily someone showed up and explained there is a code to open the gate to pkg. the receptionist neglected to tell me. it was in very fine print on a piece of paper he gave me, but alas, too small to notice. the room had disgusting old smelly carpeting. the tiny bathroom shower leaked and the entire surrounding carpet was soaked. it smelled badly. had i not been stuck at the last minute, i never would have stayed at such a place.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Only stay here if you have a car! I stayed at a weekend so didn't get the "free station pickup" - had to get a bus then walk quite a way. It's out in a residential area with NO shops or anything to see. No reception on weekend afternoons - I rang the emergency number and was given a code to get into the building and into my room. Pizza place next door was closed for the summer, I had to get food from a nearby Portuguese food warehouse. Room was clean, tiniest bathroom I've ever seen but adequate. Breakfast was excellent - good selection and very cheap. Lovely shady picnic area outside. There were some families there (with cars) and it's certainly well away from the noise of the city

8/10 Good

Brian, Surbiton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was small but clean as was the rest of the hotel. It is a bit away from shopping and sightseeing. The Pizzeria next door was closed for its summer break so dining out was not convenient. Breakfast available at reasonable cost but could get busy.

10/10 Excellent

Franchin, Fos sur Mer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and quiet .
Excellent.

8/10 Good

esther dganit, tel aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff. far from center.
staff was super nice. i was sick and thay made me fill at home. its not the center of lyon - i was on that neighborhood for businesses, but if your trip is to lyon itself then its too far from the center. like an hour with bus and train.

2/10 Terrible

Tracy, United Kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting Service
We had booked this hotel as a stop over from Spain. However on the way we knew we would be late, so called to arrange a later check in time and was told we couldn't do this, even though on the hotel.com site it stated we could call to let them know we would be later. So on that note we decided to cancel the room, again according to Hotels.com we could cancel before 3pm. We called around 12.30 and the person was very stroppy, and said yes I'll cancel your room, then asked what time if we still wanted a late check in would we want, and when told a rough time they then said they would cancel the room. However I have returned home and found that we have been charged for the room, when it clearly stated we could cancel on the condition we did this in time. SO they wouldn't let us have a later check in time, and told us it was cancelled but hotels.com still charged us. Another great service, from both parts. Not a happy customer!!!!!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

4/10 Poor

ARNAUD

Business traveller
Disliked: Cleanliness, property conditions & facilities
L hôtel est vétuste la moquette marron dans les chambres recouverte de tache. L état de l ensemble est vétuste
Stayed 4 nights in Feb 2024

2/10 Terrible

Manicolo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Je n'ai même pas les mots sur cet hôtel, dans un état de délabrement total, drap sale, moquette inadmissible avec impossibilité de poser des pieds nus dessus, tâches sur les murs, bruits, literie d'une qualité avoisinant le non acceptable. Deux petites serviettes pour une salle de bain ou l'on se douche presque sur les toilettes. Je passe les autres détails mais pour une chambre à 110 e la nuitée c'est une horreur et même une honte d'accueillir des gens dans ce lieu.
Stayed 1 night in Feb 2024

8/10 Good

Hervé

Business traveller
Disliked: Cleanliness
Moquette très sale et bonne a changer
Stayed 2 nights in Jan 2024

6/10 Okay

Rodolphe

Business traveller
Liked: Staff & service
Hôtel ancien chambre vieillotte avec grosse moquette marron foncée ayant vécu Toute petite salle de bain tout plastique Traces collantes sur la tête de lit en bois Très mauvais rapport qualité prix
Stayed 1 night in Sep 2023

6/10 Okay

christian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

MURIELLE

Stayed 1 night in Jun 2023

8/10 Good

DOMINIQUE

Stayed 2 nights in May 2023

4/10 Poor

Alexandre

Stayed 2 nights in May 2023

10/10 Excellent

Stephanie

Stayed 1 night in May 2023

4/10 Poor

Bertrand

Business traveller
Disliked: Staff & service
100 € pour çà ! c'est cher
Pour 100 € la nuit : chambre très petite , douche inconfortable , du bruit dans le couloir toute la nuit , fenetre non insonnorié .
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fuyez!
132€ pour une chambre de Formule 1, ça fait très cher!! Petits-déjeuners non compris bien sûr. Chambre microscopique, vieillotte, moquette plus que douteuse, salle de bain lilliputienne, literie dure comme du bois… seul éclairage de la chambre: les 2 lampes de chevet! Radiateur cassé donc un radiateur d’appoint était rajouté… mais comment circuler?? Plus de place! Nous avons pris le parti d’en rire mais je vous conseille de fuir!
Stayed 1 night in Feb 2023

6/10 Okay

Bastien

Stayed 1 night in Feb 2023

2/10 Terrible

Sylvie

Stayed 1 night in Feb 2023

4/10 Poor

CYRIL

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
hôtel très sale! moquettes tachées, poils dans les draps à l'arrivée. première chambre bruyante (bruit des climatisations?)donc changement de chambre.
Stayed 3 nights in Jan 2023

6/10 Okay

michelle

Stayed 1 night in Dec 2022

8/10 Good

Sinsamy

Stayed 2 nights in Dec 2022

6/10 Okay

Brigitte

Liked: Cleanliness, room comfort
Séjour bien, sauf la veilleuse de la lumière qui n'a pas voulu s'éteindre toute la nuit , un dysfonctionnement.
Stayed 1 night in Dec 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Servicio decepcionante
El hotel es sencillo, pero el servicio dependiendo de la persona que te encuentres, no es muy bueno, quizás por el tema del idioma. A parte la recepción a partir de las 11 de la noche ya no hay nadie y si necesitas algo tienes que llamar a un teléfono, que sale un contestador y quizás con suerte te responden.
Stayed 3 nights in Nov 2022

10/10 Excellent

Bruno

Stayed 1 night in Oct 2022

2/10 Terrible

Alexandra

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel miteux, literie catastrophique, sanitaires sales et douche qui fuit, odeur de renfermé !!
Stayed 2 nights in Oct 2022

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nuit bruyante: des aller et venues dans les couloirs jusqu'à 4h du matin. Des gens qui squattent le parking qui ne respectent pas les gens qui dorment. Je déconseille
Stayed 2 nights in Oct 2022

4/10 Poor

Mats

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

2/10 Terrible

Rémi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annulation de la part l’hôtel sans solution
Je suis arrivé à 20h et j’avais reçu quelques minutes avant un message m’informant que ma chambre et d’autres chambres ont subi des dégâts des eaux. Aucunes solutions ni de l’hôtel ni de la part de Hôtel.com.
Stayed 1 night in Oct 2022

4/10 Poor

Alexis

Stayed 1 night in Oct 2022

2/10 Terrible

Loic

Stayed 1 night in Jul 2022

6/10 Okay

Samira

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Daniel jorge

Liked: Staff & service, room comfort
Pas bon l’accueil
Manque d’organisation al’acceuille personne ala réception
Stayed 1 night in Jul 2022

8/10 Good

Justin

Stayed 1 night in Jul 2022

6/10 Okay

Sylvie

Stayed 1 night in Jul 2022

10/10 Excellent

Florian

Stayed 2 nights in Jul 2022

6/10 Okay

Christopher

Stayed 2 nights in Jul 2022

8/10 Good

Florian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Maria Emilia

Stayed 1 night in Jul 2022

6/10 Okay

Cedric

Stayed 1 night in Jun 2022

6/10 Okay

Anthony

Sejour rapide sur Lyon. Hôtel correspondant à mon budget. Pas d acceuil a notre arrivé fait par téléphone Aucun soucis.
Stayed 1 night in Jun 2022

4/10 Poor

Maïté

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Chambre étroite dans son jus.
Stayed 1 night in Jun 2022

2/10 Terrible

Elodie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Chambre très petite. Nous étions 2 on a du traversé nos valises qui arrivait à peine à s’ouvrir. La salle de bain est une cabine de douche style avion c’est horrible et pas de clim donc on entend le bruit du restaurant d’à côté. Forte odeur de tabac
Stayed 2 nights in Jun 2022

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Frumin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acces facile tres propre
Stayed 1 night in Jun 2022