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Reviews of Opera Passage Hotel & Apartaments

3 out of 5
Opera Passage Hotel & Apartaments
Svobody Ave., 27, Lviv

Reviews

9.6

Exceptional

Rating 10 - Excellent. 24 out of 31 reviews" "
Rating 8 - Good. 6 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

igor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay,
Stayed 4 nights in Mar 2024

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best location! We enjoyed our stay vey much and hope one day to come back! Thank you everyone!
Stayed 1 night in Nov 2023

10/10 Excellent

Christina

Stayed 1 night in Jul 2023
Response from Opera Passage on 11 Aug 2023
Дякуємо за таку високу оцінку!

10/10 Excellent

christel

Liked: Cleanliness, room comfort
Very good location
Right in the centre of everything
Stayed 4 nights in Mar 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, room comfort
Amazing 5 star resort on top of a shopping mall
This place is so freeking cool. It's on the top of a Mall. My room was bigger than a house and full of amenities like bottle water and toiletries. The fact that it's a luxurious penthouse at a modest price on top of a Mall makes it a great place. However, the staff makes it phenomenal! Ana the receptionist was extremely nice. She spoke perfect English. She let me check in a little early and even helped me find a place to buy glasses. The cleaning ladies had the biggest smiles and greeted me everytime I passed them. The security guard who let me out at 6am was also a very professional gentleman. This isn't a hotel, it's a 5 star resort.
Stayed 1 night in Aug 2022
Response from Anna on 8 Sept 2022
Thank you very much for your kind feedback, it was a pleasure to have you as our guest and we hope to see you again in the future!

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, property conditions & facilities
Amazing property in the great location. Very nice staff. Overall we had a great time
Stayed 2 nights in Sep 2021
Response from Sofia on 21 Sept 2021
Thank you! Will be glad to see you!

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
dirty bathroom
Stayed 2 nights in Jul 2021
Response from Administrator on 5 Aug 2021
Дякуємо за відгук. Раніше наші гості не жалілись на чистоту, проте ми обов'язково врахуємо Ваше зауваження!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
excellent hotel right near opera house, very downtown. rooms are great with a fully equipped kitchenette. in-roof windows are amazing. very helpful staff. great to stay
Stayed 3 nights in Jun 2021
Response from Administrator on 15 Jul 2021
Thank you so much :) Will be glad to see you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in the very heart of the city. Rooms are clean and have kitchenette. Breakfast is pretty good and included. Staff is very friendly and helpful.
Stayed 4 nights in May 2021
Response from Administrator on 13 Jun 2021
Hello! Thank you for your positive feedback. Nice to know that you liked our hotel, come to us again! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and great service. Staff were very personal, professional and helpful.
Stayed 4 nights in Oct 2019
Response from op.aparthotel on 3 Dec 2019
Thank you for your review. We are happy to read these words. Thank you that you have chosen our hotel!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

nataliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from op.aparthotel on 2 Oct 2019
Thank you, Nataliya, for your review. We are glad that you are satisfied. Come to us next time. We will happy to see you again!

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from opapart.hotel on 15 Sept 2019
Thank you for your review! We are glad that you are satisfied. We will wait for you next time!

8/10 Good

Marcin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from op.aparthotel on 2 Oct 2019
Thank you, Marcin, for your review. We are happy that you choose our hotel. Come to us next time. Have a nice day!

10/10 Excellent

Nika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from op.aparthotel on 2 Oct 2019
Thank you, Nika, for your request. We are happy that you are pleased. We will glad to see you in our hotel next time! Have a nice day!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there and the staff was very courteous and helpful - esp with the washing machine part. LOVED the skylight in my room as well.
Stayed 6 nights in Jul 2019
Response from Evgenia on 21 Jul 2019
Thank you very much! We`re glad that your staying was enjoyable! We`re waiting for you again. Have a nice day!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Aparta-Hotel's location is excellent, quirky (5th and 6th floors of a shopping mall accessible via a lift or stairs), the room was basic (no frills), clean, and had everything we needed. Additional amenities (like an iron) upon request at reception. The staff were wonderful and helpful. I was hesitant at booking this hotel but now I am very glad I did. Price was reasonable, free basic breakfast which was always well prepared and delivered to our room. I would highly recommend this hotel and I'd also recommend purchasing slippers from the reception.
Stayed 12 nights in Apr 2019
Response from Evgenia on 23 Jul 2019
Thanks for your feedback! We`ll be glad to see you again in our hotel!

10/10 Excellent

Ståle

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022
Response from Anna on 9 Jan 2023
Thank you for your feedback! We are glad that you rated our hotel highly :)

10/10 Excellent

Vitalij

Business traveller
Liked: Cleanliness, room comfort
Perfect
Very nice place in city center, very helpful staff, very tasty breakfast!
Stayed 4 nights in Oct 2021
Response from Administrator on 3 Nov 2021
Thank you for your feedback, we will be waiting for you again!

8/10 Good

Erik

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2021
Response from Administrator on 24 Sept 2021
Дякуємо.

8/10 Good

Wieslaw

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2021
Response from Administrator on 23 Jul 2021
Дякуємо за відгук!

10/10 Excellent

salim

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2021
Response from Administrator on 13 Jun 2021
Thank you for appreciating our hotel. This means a lot to us!

10/10 Excellent

Olesia

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

ilkar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Opera Passage Hotel & Apartments on 25 Nov 2023
Thank you for the high rating! We will definitely wait for you again ;)

10/10 Excellent

Jan-Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from op.aparthotel on 17 Dec 2019
Thank you, Jan-Olof, that you spent your time and left your request. We are glad to see you in our hotel and will happy to see you another time!

8/10 Good

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Czysto, bardzo dobra lokalizacja. Super sniadanie. Miła obsluga.
Stayed 1 night in Sep 2019
Response from op.aparthotel on 2 Oct 2019
Thank you, Maciej, for your request. We was glad to see you in our hotel. Thank you that you choose Apart. We would like to see you again. Have a nice day!

10/10 Excellent

mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location and Comfort
The location is perfect, close to many attraction places within walking distance. Room is newly renovated and value for money. Breakfast was also good. We were stay in family apart and it was very clean and comfortable.
Stayed 2 nights in Aug 2019
Response from op.aparthotel on 27 Aug 2019
Thank you, Mustafa, for your review about our hotel. We are glad that you are satisfied. We will happy to see you in our hotel next time. Have a nice day!

10/10 Excellent

Korhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantik oda harikaydı, tertemizdi. Resepsiyondaki bayanlar cok ilgiliydi. Otelin yeri mukemmel yerdeydi.
Stayed 4 nights in Jul 2019
Response from op.aparthotel on 27 Aug 2019
Thank you, Korhan, for your review. We are glad that you have chosen our hotel. Come to us next time. We will wait for you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Artsemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo polecam
Stayed 2 nights in Jun 2019