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Reviews of Travelodge by Wyndham Sylmar CA

2 out of 5
Travelodge by Wyndham Sylmar CA
14955 Roxford St, I-210 & Roxford St., Sylmar, CA

Reviews

7.0

Good

Rating 10 - Excellent. 265 out of 1000 reviews" "
Rating 8 - Good. 304 out of 1000 reviews" "
Rating 6 - Okay. 173 out of 1000 reviews" "
Rating 4 - Poor. 121 out of 1000 reviews" "
Rating 2 - Terrible. 137 out of 1000 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Angel

Travelled with family
Disliked: Amenities, property conditions & facilities
Need to renovate
Stayed 1 night in May 2024

4/10 Poor

Martha

Room very clean..they did put me on 1st floor as elevator wasn’t working…plus couple doors down from me had sheriffs eviction notice to vacate… I didn’t feel comfortable as right next to freeway so not able to sleep.
Stayed 1 night in Apr 2024

2/10 Terrible

Patricia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in poor condition, falling gates, dirty parking lot and old furniture in room not to mention old uncomfortable mattress! When we got to the hotel there was people partying in the parking lot then the person that checked us in didn’t tell us there was only one staircase to get up to our room which made it inconvenient. The room wasn’t too dirty but the overall condition of the furniture and used old carpet made dinging and not very attractive looking. Then we noticed the bullet hole in bedroom wall that went through to the bathroom!! Run from this hotel and don’t stop!
Stayed 1 night in Apr 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2024

6/10 Okay

John

Travelled with partner
Disliked: Property conditions & facilities
The elevator was out of order. (has been out of order for six months.) the water was shut off for a number of hours the long balconies which lead to the rooms are leaning downward, which leads me to worry about structurals stability.
Stayed 3 nights in Mar 2024

6/10 Okay

Scott

Stayed 2 nights in Apr 2024

6/10 Okay

Alena

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Adilene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very spacious, clean, had a huge bed, vanity, and toiletries were provided. Really great room for a great price would definitely book here again.
Stayed 1 night in Mar 2024

2/10 Terrible

Susana

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it says the property is non-smoking, it reeks of smoke I had major allergies, an asthma attack and I couldn't sleep. we had others in our group and all the rooms were like that. We are never staying here again.
Stayed 3 nights in Mar 2024

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Gladys

Liked: Cleanliness, amenities, property conditions & facilities
Clean inside the room amd outside the property.
Stayed 1 night in Mar 2024

6/10 Okay

andy

Stayed 1 night in Dec 2023

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

8/10 Good

Christian

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Ok for one night
Stayed 1 night in Feb 2024

4/10 Poor

Denise

Travelled with family
Disliked: Staff & service
Our first room was dirty, housekeeping missed it, the the night person wanted to charge me $140-150 for a 1pm checkout only to find out that they do have a late check out for $30 more. It was never offered. Then harassed about checking out when im at a family members funeral service. I went to buy a $4 bottle of water for it to be empty. I will not stay there again and im originally from Sylmar, nor will I recommend it to others.
Stayed 1 night in Feb 2024

10/10 Excellent

LARRY

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Amalia

Liked: Cleanliness, staff & service, property conditions & facilities
I like the place, I stay for 3 week in the same room but I was ask at the front desk to clean the room and change the blankets and never show with in those 3 week. I end up picking up little bit the room
Stayed 5 nights in Feb 2024

10/10 Excellent

Carmen

Stayed 1 night in Feb 2024

4/10 Poor

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Gladys

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Easy check-in process.
Stayed 1 night in Feb 2024

6/10 Okay

Denis

Travelled with family
There were cockroaches in the bathroom and the room was unheated (it was cold to shower). The pillows are uncomfortable and very noisy at night.
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Gloisy, San Jose

Stayed 1 night in Jan 2024

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Stayed 1 night in Jan 2024

2/10 Terrible

XOCHILT

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tenemos varios años llegando a este hotel y cada día va bajando de categoría. Los baños están sucios, los muebles viejos. Les hace falta una remodelación. Y no dan servicio de limpieza diario.
Stayed 2 nights in Dec 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

SANTIAGO

Disliked: Cleanliness, property conditions & facilities
The cleanliness of the rooms were not clean at all and also had pest Infestation. Advise management and weren't offered a discount or anything to accommodate for the conditions and inconvenience. Will not stay here again.
Stayed 2 nights in Dec 2023

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Eugenia

Liked: Cleanliness, staff & service
It was good the pillow were hard and the blankets were. Not warm enough and they did not have enough towels
Stayed 1 night in Dec 2023

2/10 Terrible

Esmeralda

Stayed 1 night in Dec 2023

2/10 Terrible

Silvia

Stayed 1 night in Dec 2023

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
This property has the Wyndham name associated with it and was the worst property that I have stayed at under the Wyndham umbrella. This property should not be associated as it is confusing. The assumption is that the quality of the property would be much higher.
Stayed 1 night in Dec 2023

4/10 Poor

Loren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lacking upkeep
Outside appearance was descent. Room was lacking attention to detail. Door was was so out of alignment light could clearly be seen through the lower left and upper right. The control panel of the heating and air-conditioning unit was so worn it was unreadable...which made it useless. The louvers were caked with dust and dirt. No bedspread...a top sheet over a thin blanket.
Stayed 2 nights in Nov 2023

2/10 Terrible

Scott

Business traveller
Disliked: Amenities, property conditions & facilities
The only good thing I can say is that the hotel is as clean as it could be given the ramshackle state of the property. It is in a sketchy neighborhood, no irons, broken elevator, outside walkway is crooked and almost ready to collapse, mysterious carpet stains, uncomfortable bed, musty smell, barely any hot water. It’s the type of place that you’d rent by the hour. Not good.
Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ghetto and Noisy
There was graffiti on the inside of the bathroom door. Multiple stains on the carpet and ceiling. Very noisy. People coming and going at all hours of the night talking very loudly and arguing, cussing outside of our room. Did not feel the safest with my children. The elevator did not work the entire time and we were on the 3rd floor.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 1 night in Nov 2023

6/10 Okay

Gary

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Hassan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Antonio

Stayed 1 night in Oct 2023

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Masud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Many thing including elevator was old and risky
Everything in general was ok Front Door needed to be replaced
Stayed 1 night in Oct 2023

8/10 Good

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

4/10 Poor

Rebeca

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

6/10 Okay

Jacqueline

Travelled with group
Not worth the price
Grounds were pretty rough. Coffee spilled on the floor and in the elevator. 1st room had what looked like vomit dried on the carpet between the bed and nightstand. 2nd room was decent.
Stayed 1 night in Oct 2023

8/10 Good

Roy L.

Travelled with family, Business traveller
Liked: Staff & service
Stayed 2 days, room not cleaned no new towels 1st day needed blankets
Stayed 1 night in Oct 2023

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, clean linens and the area was convenient for us.
Stayed 1 night in Oct 2023

10/10 Excellent

Lamia

Stayed 1 night in Oct 2023

6/10 Okay

Jose

Travelled with family
Disliked: Staff & service
I paid and had confirmation for both rooms but like i put second room under my sisters name they wouldnt let me check in room for her until she came.
Stayed 1 night in Oct 2023