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Reviews of Queencity Inn

2 out of 5
Queencity Inn
3555 E Pacific Coast, Signal Hill, CA

Reviews

5.8
Rating 10 - Excellent. 41 out of 232 reviews" "
Rating 8 - Good. 39 out of 232 reviews" "
Rating 6 - Okay. 51 out of 232 reviews" "
Rating 4 - Poor. 42 out of 232 reviews" "
Rating 2 - Terrible. 59 out of 232 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Sara

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
y
Stayed 1 night in Feb 2024

2/10 Terrible

Baili

Disliked: Cleanliness, amenities, property conditions & facilities
Their was cockroaches in every single room.
Stayed 1 night in Apr 2024

2/10 Terrible

DEJA

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to stay here for 3 days while attending a festival unfortunately i checked out on the first night. When we first arrived there was a homeless man laying in the hall ways & it reeked. we had to change rooms 2x & in the final room they gave us there were ROACHES IN THE drawers & under the bed. They refused to give us a full refund bc we had our stuff in the room for aprox 6 hours :| save your money
Stayed 3 nights in Feb 2024

8/10 Good

swanda

Stayed 1 night in Feb 2024

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Nicole

Stayed 1 night in Oct 2023

10/10 Excellent

Oscar

Stayed 1 night in Oct 2023

2/10 Terrible

Joelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
This place is and was horrible. I truly thought I booked a decent place, nope, not at all. This place is more for drug addicts and people who need a place to live(which were quite a few living there). It also said no dogs yet there were several BIG dogs there. The room also had gunshot holes and blood spats in the room, so someone definitely got murdered/killed in that room. There was a message written on the side of the so called nightstand basically saying RIP to someone. It was definitely not worth staying there at all.
Stayed 2 nights in Jul 2023

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Grant

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy and littered property.
Stayed 1 night in May 2023

4/10 Poor

Dean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This Motel has seen better days. WiFi did not work in my room. Elevator buttons were taped on. No complimentary coffee or snacks. Clean but shabby.
Stayed 2 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in May 2023

6/10 Okay

amanda

Travelled with family
Liked: Cleanliness, staff & service
Stay at Queen City
The site was convenient but it is on a busy road and was quite noisy. The motel rooms were clean and comfortable but the windows were dirty
Stayed 4 nights in Apr 2023

2/10 Terrible

Hakan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Furniture was terrible. Far from the pictures in Expedia. Blanket had holes in it. Towels had stains. Zero sound proof; all the traffic noise was inside. I booked it for three nights, but could barely survived the first night. Expedia should not advertise this type of places. Sadly, I cannot get my refund.
Stayed 3 nights in Feb 2023

2/10 Terrible

Eric

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is so dirty , the walls , stains on the pillow cases . Everything is outdated
Stayed 1 night in Feb 2023

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved It !!!!!!
It was a beautiful hotel. I loved the balcony, being able to see LB and the neighborhood cities near by. Made our trip more romantic. Clean rooms, staff was awesome, booking was easy. One of best experiences I've had at a hotel.
Stayed 1 night in Jan 2023

4/10 Poor

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like anything about this property, room was very dirty, holes in the walls, mildew on the bathroom floor broken lamps, need to take this off your list of places to stay,worst place ever, need to post for anyone wanting to stay here😡
Stayed 1 night in Dec 2022

4/10 Poor

Michael

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Raul

Stayed 1 night in Oct 2022

2/10 Terrible

Juan A

Disliked: Cleanliness, property conditions & facilities, room comfort
Really bad room.
Stayed 1 night in Aug 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

4/10 Poor

Byron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay Here
The front desk seemed to have no idea what they were doing. While trying to check in the went back and forth on which rooms they had ready and available vs. which rooms still needed to be cleaned - they kept telling us to come back in 2 hours. All the while we were trying to check in, the woman working the desk was having side conversations with a man behind the desk in addition to being on her cell phone. Terrible service. The room was gross - rundown, dirty, cigarette burns in the comforters - this property is in desperate need of updates.
Stayed 1 night in Apr 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Great little spot for the night! All their rooms have a balcony that face the sunset which made for a very pleasant view. As for the room itself, a 3/5. We’d definitely stay here again.
Stayed 1 night in Mar 2022

8/10 Good

Sandra

Liked: Staff & service
Stayed 1 night in Feb 2022

6/10 Okay

john

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Couldn’t get window to close correctly, window faces a main street with high traffic and kept me up all night, should have requested a room replacement, I was dead tired to get up and move everything over to who knows where. It’s 5:00 am and now I wish I would have complained last night to get a different room. This is a typical Hindu owned motel and in a questionable neighborhood, there were abandoned cars with broken windshields, not only lined up along the street but on the motel property parking lot. People seem to be living out of some of the vehicles, that was a telltale warning to go elsewhere, unfortunately there is a no cancel warning when booking. Now I see why. Next time I’ll spend 50.00 more in a better motel. I thought this was a decent location.
Stayed 1 night in Feb 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Super disappointed
It was so dirty. Every towel had long black hairs folded into them, the stairwell and outside parking area had garbage everywhere, and the chairs in the room were torn and just felt nasty. Pictures on the website are obviously very old. Paint was peeling. Tried to use the hairdryer and it started smoking. And you can hear every single thing happening in the rooms around you. I didn’t expect a 5 star hotel, but I at least expected it to feel comfortable and clean.
Stayed 2 nights in Feb 2022

2/10 Terrible

renee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pool not work,no coffee ot breakfeast like they said,on main st,way to noisy..bad place
Stayed 1 night in Feb 2022

8/10 Good

Hayden

Liked: Staff & service, amenities
You get what you pay for. That's all you can really say. Check in and check out was smooth although! The staff was very friendly and easy to work with.
Stayed 1 night in Feb 2022

10/10 Excellent

frank

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Queen City on PCH in Long Beach
Excellent stay in Room 236. Very nice people run and operate this magnificent Hotel. Much better experience I’ve ever received at any Marriott, Wyndham, or Hilton!!
Stayed 1 night in Jan 2022

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were used condoms and dirty underwear in the drawers as well as graffiti on the roof of my room and the elevator's safety inspection certificate expired 7 years ago. This place is unapologetically dirty and rundown, I'm surprised they're still allowed to run a business.
Stayed 1 night in Dec 2021

6/10 Okay

Kristen

Disliked: Cleanliness, staff & service
Horrible place
It was dirty and the manager screamed at me and accused me of having 6 people in my room at 2am and told us to leave when i literally had food delivered and my husband and I had no guests there.
Stayed 2 nights in Nov 2021

8/10 Good

Demetrious

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay❤💯
Stayed 1 night in Nov 2021

2/10 Terrible

Lizbeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good about this proper
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a nice place to stay. Dirty and old furnitur
Stayed 1 night in Oct 2021

6/10 Okay

Ron

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It looks nothing like the pictures, very run down!
Stayed 2 nights in Oct 2021

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Engelbert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cool place, but pool was closed.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, we were on third floor ,we seen a lot fireworks so it was all worth it.
Stayed 1 night in Jul 2021

2/10 Terrible

Angela Cota

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ugly Queen City
The people in the front office were very rude, they yelled at my 5yr old & didn't give us any towels when asked
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Room comfort
Wouldn't come back
My partner and i stayed here for one night while in the area for a birthday party. Upon arriving the first impression of the hotel was uncomfortable. The parking lot was filled with people hanging out in their cars, drinking and smoking. The exterior of the hotel made us very afraid of what we would find in our room. There was a cash deposit required, which was something I've never had to do before. Ice maker required quarters to use. Our room turned out to be ok but definitely not the greatest. The carpets are dirty, the lounge chair in the room and walls have visible stains. The bed however was comfortable and clean, which was the only reason we stayed. For what we paid this room was way less than what we expected.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Enjoyed
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2021

2/10 Terrible

Gabino

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020