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Reviews of Regency Inn Los Angeles

2.5 out of 5
Regency Inn Los Angeles
2378 Colorado Blvd, Los Angeles, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 423 out of 882 reviews" "
Rating 8 - Good. 315 out of 882 reviews" "
Rating 6 - Okay. 85 out of 882 reviews" "
Rating 4 - Poor. 33 out of 882 reviews" "
Rating 2 - Terrible. 26 out of 882 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lekiesha

Travelled with family, Business traveller
Liked: Cleanliness
Nice small hotel conveniently located near stores and shops. Parking lot is very small. Nothing extravagant, but good clean place to stay for a short business trip.
Stayed 1 night in May 2024
Response from Front Desk on 20 May 2024
Thank you so much for the wonderful review. I hope to see you guys back soon.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Really good service and effort into the property. Common areas are clean and stylish, and well maintained. Clean room. Nice coffee maker and makeup remover towellets in the room. Great place!
Stayed 2 nights in May 2024
Response from Marissa on 20 May 2024
Glad you're satisfied with your stay

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service
The hotel is within walking distance of shops and restaurants along Eagle Rock and Colorado. The room is generally nice and clean, if a little worn. The staff were friendly, but the Wi-Fi signal was poor.
Stayed 2 nights in May 2024
Response from Jasmine on 13 May 2024
Thank you for taking the time to leave a review.

10/10 Excellent

Willow, Taylorsville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location, close to the Rose Bowl and lots of cute dining options close by. It was a basic hotel, on a busy street, but was perfect for own needs
Stayed 2 nights in May 2024
Response from Jasmine on 13 May 2024
Thank you for the positive feedback!

6/10 Okay

Alison

Liked: Cleanliness, staff & service
It was fine for a night in town to pick up son at nearby college.
Stayed 1 night in May 2024
Response from IH on 11 May 2024
Thamk you for taking time to leave us a review and rating. We appreciate it and hope to have you back.Best Regards,Regency Inn Staff

8/10 Good

Zakeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Its was close everything
Stayed 4 nights in Apr 2024
Response from IH on 24 Apr 2024
Thank you for taking time to leave us areview and rating. We appreciate it and hope to have you back.Best Regards,Regency Inn Staff

10/10 Excellent

Juan

Stayed 1 night in Apr 2024
Response from Jasmine on 13 May 2024
Thank you for staying with us!

2/10 Terrible

Gretel

Travelled with partner
The room smells weed, no enough towel for 2 people, no rugs just recycled paper. Never again to this hotel.
Stayed 1 night in Apr 2024
Response from Jasmine on 22 Apr 2024
Please feel free to inform the front desk of any request during your stay. We would have gladly provided a different room and extra towels and rugs. We hope you give us another chance in the future.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close and convenient to where my daughter lives.
Stayed 5 nights in Apr 2024
Response from Jasmine on 16 Apr 2024
Thank you for staying with us!

10/10 Excellent

Jairon

Stayed 1 night in Apr 2024
Response from Jasmine on 29 Apr 2024
Thank you for the positive feedback!

6/10 Okay

Arjun

Disliked: Staff & service, property conditions & facilities
Room sizes are pretty decent,however bathroom flush was not working during the stay.
Stayed 2 nights in Mar 2024
Response from IH on 3 Apr 2024
Thank you for taking time to leave us a review and rating,we appreciate it. We apologize for any inconvenience, thank you for letting us know we will look into it.Best Regards,Regency Inn Staff

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was just newly renovated. Room is clean. Sheets and towels are clean. Just water flow is slow in the bathroom.
Stayed 2 nights in Mar 2024
Response from Jasmine on 1 Apr 2024
Thank you for staying with us and bringing this to our attention. Please feel free to inform the front desk of any concerns during your stay so we may try to resolve any issues.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from IH on 27 Mar 2024
Thank you for taking time to leave us a rating. We appreciate it and hope to have you back.Best Regards,Regency Inn Staff

8/10 Good

Vida

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from IH on 24 Mar 2024
Thank you for taking time to leave us a rating, we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

10/10 Excellent

Tammy

Our room was very clean and the bed was comfortable it is a older hotel but nice.
Stayed 4 nights in Mar 2024
Response from IH on 13 Mar 2024
Thank you for taking time to leave us a review and rating.We appreciate it and hope to have you back.Best Regards,Regency Inn Staff

8/10 Good

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from IH on 6 Mar 2024
Thank you for taking time to leave us a rating, we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

8/10 Good

Bencai

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is good
Stayed 5 nights in Feb 2024
Response from IH on 21 Feb 2024
Thank you for taking time to leave us a review and rating. We appreciate it and hope to have you back.Best Regards,Regency Inn Staff

10/10 Excellent

Todd, Seattle

Stayed 1 night in Feb 2024
Response from IH on 20 Mar 2024
Thank you for taking time to leave us a rating, we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The soap was very bad, my shower head was rusty.
Stayed 4 nights in Feb 2024
Response from IH on 21 Feb 2024
Thank you for taking time to leave us a review and rating. We appreciate it and hope to have you back.Best Regards,Regency Inn Staff

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
I love the stay! Officially, they're a one-star hotel. But I thought it was great: clean, pretty, friendly, and so on.
Stayed 2 nights in Feb 2024
Response from IH on 21 Feb 2024
Thank you for taking time to leave us a review and rating. We appreciate it and hope to have you back.Best Regards,Regency Inn Staff

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room is excellent, and so are the amenities in your room. The only issue is without an elevator, getting to your room on sketchy stairs requires some attention.
Stayed 2 nights in Feb 2024
Response from Marissa on 10 Feb 2024
Thank you for good review you left about our hotelIt was mentioned to ouw website NO ELEVAORSorry for the inconvenience

8/10 Good

Allison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
good location, large room, clean, kind staff
Stayed 2 nights in Feb 2024
Response from IH on 21 Feb 2024
Thank you for taking time to leave us a review and rating. We appreciate it and hope to have you back.Best Regards,Regency Inn Staff

10/10 Excellent

sandra

Stayed 3 nights in Jan 2024
Response from IH on 3 Feb 2024
Thank you for taking time to leave us a rating we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

10/10 Excellent

Urvashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable stay at an older but well maintained motel that had much more comfortable beds than most in this price range. It’s on the Main Street in eagle rock so if you walk down the street there’s many dining and entertainment options. Not too far from Tesla charging. Easy check in with the night window, and COVID safer due to doors opening to an outdoor hallway not shared central space. Walls are a little thin so I could hear the next guest snoring, but the quality of the bed meant I slept very well. Some of the room features are a bit worn - but key things all worked and were clean and functional. I’d stay here again
Stayed 2 nights in Jan 2024
Response from IH on 3 Feb 2024
Thank you for taking time to leave us a review and rating we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

10/10 Excellent

Andrew

Stayed 1 night in Jan 2024
Response from IH on 3 Feb 2024
Thank you for taking time to leave us a rating we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is quiet, room is clean. I stay here any time I come in to LA.
Stayed 1 night in Jan 2024
Response from IH on 3 Feb 2024
Thank you for taking time to leave us a review and rating we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from IH on 3 Feb 2024
Thank you for taking time to leave us a rating we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

6/10 Okay

VASANTH KUMAR

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Air conditioner is not great and low capacity
air conditioner is not great, when i set it in heater, i took 2 hours to increase from 65 to 72. air conditioner capacity is not good for the room.
Stayed 1 night in Jan 2024
Response from Jasmine on 7 Mar 2024
Thank you for bringing this to our attention. Please feel free to let us know of any concerns at the time so we may try to resolve the issue. We hope you give us another chance to make this right.

10/10 Excellent

Nic

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service and great room. Mildly dated but super clean. The area seemed OK but lots of trash in the streets surrounding the area. Walking distance to Starbucks and other cute local restaurants. Would totally stay again
Stayed 1 night in Jan 2024
Response from IH on 3 Feb 2024
Thank you for taking time to leave us a review and rating we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from IH on 3 Feb 2024
Thank you for taking time to leave us a rating we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

8/10 Good

Kelly

Travelled with family
Liked: Amenities
Very conveniently located to get to downtown Pasadena. Room was quite spacious and clean although the bathroom was on the smaller side and dated. Staff were helpful and very friendly! Only concern was we did not care for the heating/cooling device above the bed as it disrupted sleep for the person on that side.
Stayed 1 night in Dec 2023
Response from IH on 3 Feb 2024
Thank you for taking time to leave us a review and rating we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

10/10 Excellent

Kele

Stayed 1 night in Jan 2024
Response from IH on 3 Feb 2024
Thank you for taking time to leave us a rating we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

10/10 Excellent

Caryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very expensive.
Stayed 1 night in Dec 2023
Response from IH on 21 Feb 2024
Thank you for taking time to leave us a review and rating. We appreciate it and hope to have you back.Best Regards,Regency Inn Staff

8/10 Good

Kathy

Stayed 5 nights in Dec 2023
Response from IH on 3 Feb 2024
Thank you for taking time to leave us a rating we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

10/10 Excellent

Renee

Stayed 2 nights in Dec 2023
Response from IH on 3 Feb 2024
Thank you for taking time to leave us a rating we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, Comfortable room and bed
Stayed 1 night in Dec 2023
Response from IH on 3 Feb 2024
Thank you for taking time to leave us a review and rating we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

2/10 Terrible

Hasmik

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service, noisy place
Stayed 1 night in Dec 2023

8/10 Good

David

Stayed 3 nights in Dec 2023
Response from IH on 3 Feb 2024
Thank you for taking time to leave us a rating we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

8/10 Good

David

Stayed 3 nights in Dec 2023
Response from IH on 3 Feb 2024
Thank you for taking time to leave us a rating we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

6/10 Okay

Ben

Stayed 2 nights in Dec 2023
Response from IH on 3 Feb 2024
Thank you for taking time to leave us a rating we appreciate it and hope to have you back.Best Regards,Regency Inn Staff

10/10 Excellent

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was fast and easy. Room was very spacious and comfortable. Nice and quiet area. Would definitely stay here again.
Stayed 2 nights in Dec 2023
Response from IH on 26 Dec 2023
Thank you for taking time to leave us a review and rating. We appreciate it and hope to have you back.Best Regards,Regency Inn Staff

8/10 Good

Susanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean with a comfortable bed.
Stayed 1 night in Dec 2023
Response from IH on 26 Dec 2023
Thank you for taking time to leave us a review and rating. We appreciate it and hope to have you back.Best Regards,Regency Inn Staff

8/10 Good

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from IH on 26 Dec 2023
Thank you for taking time to leave us a rating. We appreciate it and hope to have you back.Best Regards,Regency Inn Staff

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marissa on 14 Dec 2023
Thank you for staying with us

8/10 Good

Maria, Las Vegas

Stayed 2 nights in Dec 2023
Response from Marissa on 5 Dec 2023
Thank you for your business with us

10/10 Excellent

Yesenia

Liked: Staff & service, property conditions & facilities
Very clean and quiet
Stayed 1 night in Nov 2023
Response from IH on 28 Nov 2023
Thank you for taking time to leave us a review and rating. We appreciate it and hope to have you back. Best Regards,Regency Inn Staff

8/10 Good

MARLOWE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There are no elevators available if you can’t do stairs as for the ground floor
Stayed 2 nights in Nov 2023
Response from IH on 28 Nov 2023
Thank you for taking time to leave us a review and rating. We appreciate it and hope to have you back. Best Regards,Regency Inn Staff

8/10 Good

Peter Frank, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from IH on 28 Nov 2023
Thank you for taking time to leave us a rating we appreciate it and hope to have you back. Best Regards,Regency Inn Staff

10/10 Excellent

Ruby

Travelled with family
Liked: Amenities
Staff very friendly and room very clean nice area I would definitely stay here again
Stayed 2 nights in Nov 2023
Response from Front desk on 24 Nov 2023
Thank you to hear that you are so happy your stay with us

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room with comfortable bed and couch. Some of the handrails need repainting and lack of an elevator required climbing a lot of stairs. Plenty of free parking.
Stayed 2 nights in Nov 2023
Response from Front Desk on 24 Nov 2023
I am very sorry for imconvenient with no elevator,,