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This was the second time staying here. The first time the place was great and clean. This time around, they had construction work early in the morning so we had loud banging in our room early in the morning until check out time. No consideration for its guests. The shower wasn’t clean we could found hair and stains on the walls and floors.
Maria
Stayed 1 night in May 2024
Response from Bob on 26 May 2024
Thank you for your reply.Sorry for your inconvience.
Thank you so much for your kind words and positive review! It means a lot to us. We're thrilled to hear that you had a great experience, and we look forward to serving you again in the future!
6/10 Okay
Joseph
Travelled with partner
10 May 2024
Disliked: Staff & service
Front staff wasn’t helpful
Joseph
Stayed 1 night in May 2024
Response from Bob on 14 May 2024
Thank you so much for your kind words and positive review! It means a lot to us. We're thrilled to hear that you had a great experience, and we look forward to serving you again in the future!
Thank you so much for your kind words and positive review! It means a lot to us. We're thrilled to hear that you had a great experience, and we look forward to serving you again in the future!
Mr.Patel at the front desk was extremely helpful and professional, the property is well maintained and the staff we all nice and friendly. The room was good and the bed was comfortable. I wish they had regular items that all hotels have like an iron and hair dryer but what you pay is what you get. I’d stay here again for sure thank you!
Kelvin
Stayed 3 nights in May 2024
Response from bob on 7 May 2024
Thank you for your review. When you check in front desk ask about iron and hair dryer. we provide in your room.
Overall good quality. Three things are missing that would be considered standard in a modest hotel/motel:
1) Coat rack with hangers or closet.
2) In-room complimentary coffee maker or coffee machine in the office downstairs.
3) In-room Mini-fridge.
Pascual
Stayed 1 night in Apr 2024
Response from Bhavesh on 29 Apr 2024
We consider for your suggestion .Thank you for the review! We look forward to your next stay at the Picoriverainn&Suites.
2/10 Terrible
Dewayne
22 Apr 2024
Dewayne
Stayed 1 night in Apr 2024
Response from Bob on 19 May 2024
Thank you for your feedback. It seems there might be a misunderstanding, as you didn't check in to our motel. Could you please provide more details about your experience? We take all reviews seriously and want to address any concerns you may have.
Dear , Jose Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager
I don’t usually review, but i really liked staying here. It was very peaceful and nice. Very nice costumer service.. just two things, check on the bathroom cleaning more.. and I didn’t really appreciate the call at 10:30 from front desk, to tell us, “Check out time us at 11” otherwise I loved it.
We do not live in the area but when we travel to Los Angeles, this is where we normally stay… rooms are very clean and the customer service is great… I would definitely recommend..
The room is undated and very clean . It doesn’t have hair drier . The only thing that I complain. It is the noise of the room next to us. The noise started very early like a 7:30.
Daniel
Stayed 1 night in Mar 2024
Response from bob on 17 Mar 2024
Thank you for your reply. .
6/10 Okay
Daisy
Travelled with family and small children
14 Mar 2024
Liked: Staff & service
Where loud ppl at night banging walls screaming and nothing was done about it dirty sheets with pubic hair was nice hotel wouldn’t expect that.
Daisy
Stayed 1 night in Mar 2024
Response from FRONT DESK on 15 Mar 2024
thank you for the review. we look forward to your next stay at the pico rivera inn & SUITES
10/10 Excellent
Sergio
10 Mar 2024
Sergio
Stayed 1 night in Mar 2024
Response from bob on 31 Mar 2024
Dear Guest,Thank you for your perfect score! We're delighted to hear that you had an exceptional experience during your stay with us. Providing top-notch service and ensuring guest satisfaction are our top priorities, and we're thrilled that we met your expectations. Your positive feedback means a lot to us, and we can't wait to welcome you back for another outstanding stay in the future.Sincerely .
It was a clean and calm place to come home and rest
Estefani
Stayed 2 nights in Feb 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.
4/10 Poor
SUSAN
Business traveller
18 Feb 2024
Liked: Property conditions & facilities
Disliked: Amenities
The area was very noisy. There was a rowdy party directly across the street from my room and there were so many people I was concerned about going outside. I didn't know if it was safe to go anywhere to eat dinner.
The room was basically a large bathroom with a bed and desk. No separation other than a toilet closet. The floors were not as clean as I would especially given that they were not carpeted. No microwave or coffee maker in the room and nothing in the lobby either. I also didn't like having to give the attendant $20 cash to make sure I returned the room key. I didn't remember reading that in the description of that or being warned of it. What if I had no cash on me?
SUSAN
Stayed 1 night in Feb 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.