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Excellent service, convenient and very clean. It’s my favorite hotel I stay when I’m in Ontario. Two thumbs 👍👍.
Jorge
Stayed 1 night in May 2024
8/10 Good
Rodney
Travelled with family
19 May 2024
Liked: Cleanliness, staff & service
I want to be fair the property was rated at 8.2 for good and I would totally agree. A very old property without a lot of new updates and the area was a little sketchy if my wife were alone I’m not sure I would have felt safe for her but to be fair the positives: clean, nice large TV with cable a lot of channels, bed was a Tempurpedic and was pretty comfortable, it did have coffee in the room it also had a fridge and safe and it had some little extras like individual use toothpaste and lotion. The shower worked well and although it was old the tub still had a nice coating and the water pressure not bad. The breakfast I would say was excellent waffles, real eggs, bacon and sausage and potato’s along with some fresh fruit and yogurt and breads and muffins a nice spread with good coffee. For the price I really have no complaints
Rodney
Stayed 2 nights in May 2024
10/10 Excellent
Faysal
Travelled with family and small children, Business traveller
The place was clean the workers nice the hotel security is very good. It was a good place and if I’m ever coming back to Ontario, that would be the place to stay and I appreciate it great place
When checking out front desk was rude and accused us of having pet when we didn't. Kept coming up with reasons to try to keep deposit other than that young gentleman that helped us check in was wonderful and loved bed and brunch.
Guest did not stay, the low score does not represent our services. We do not provide free shuttle to LAX, our location is in the name of the hotel because we are near ONT airport. We welcome fair reviews of our services, it helps us improve our services.
This place is Great! Check in easy, Staff Great, Room Clean, Parking Good, All access to Stores,Restaurants & just where I needed to be. Down fall didn't realize they charged for children or persons over 12yrs per night "should have read the policy's better "that was the only thing I didn't care for. But everything else was Good 👍
Excellent establishment! Very nice and great staff.
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Jorge
Stayed 1 night in Apr 2024
10/10 Excellent
Jazmin
19 Apr 2024
I like the hotel
Jazmin
Stayed 1 night in Apr 2024
2/10 Terrible
Jose, Menifee
19 Apr 2024
Jose
Stayed 1 night in Apr 2024
Response from Manager on 10 May 2024
This review does not reflect the quality of our services, the efforts of out team are misrepresented with such a low score. Feedback from our guests is very appreciated. We understand that the guests can miss the information of the requirements of the deposit at the time of making the reservation, but giving us such a low score because of that is not appreciated.