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Reviews of New Gardena Hotel

2.5 out of 5
New Gardena Hotel
1641 Redondo Beach Blvd, Gardena, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 269 out of 416 reviews" "
Rating 8 - Good. 104 out of 416 reviews" "
Rating 6 - Okay. 28 out of 416 reviews" "
Rating 4 - Poor. 7 out of 416 reviews" "
Rating 2 - Terrible. 8 out of 416 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was very pleased with the hotel. Second time staying here. Very clean and spacious room n bathroom . The only thing is no elevator in parking lot so you need to carry your luggage up or down the stairs to lobby. Good breakfast. Will stay here again. 10 mins from relatives home
Stayed 6 nights in May 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Hiroyuki

Stayed 1 night in Apr 2024

10/10 Excellent

IHSIU

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean and quiet
Stayed 1 night in Apr 2024

6/10 Okay

JAE, AURORA

Travelled with family
Service was difficult to get and fan was very noisy.
Stayed 2 nights in Mar 2024

8/10 Good

Mary Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff, breakfast staff, and housekeeping were wonderful. The restaurant next door was very good. We will stay there again when we are on the area!
Stayed 4 nights in Feb 2024

6/10 Okay

david

Travelled with family, Business traveller
There was some confusion as to the breakfast hours
Stayed 1 night in Feb 2024

8/10 Good

Soheila

Business traveller
Liked: Cleanliness, property conditions & facilities
The gym was sufficient. Japanese breakfast was good. Room was clean. Heated toilet seats were awesome!
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will be back
Everything is neat and clean. Only complaint is the Toto bidet’s setting shoots out a very tiny stream of water and is just not as comfortable for cleansing.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appreciated the secured parking garage. Check in was quick and easy. Room neat and clean, heater worked great on a rainy night. Enjoyed the restaurant right outside the front door. Everything just how I needed it - would definitely stay here again!
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

bruce

Property is is super clean and check in was fast and easy.
Stayed 1 night in Feb 2024

10/10 Excellent

Yuzuru

Stayed 1 night in Feb 2024

10/10 Excellent

HIROSHI

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Alejandro D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. We were comfortable the entire time. The Secure Parking Structure is very convenient. The parking alone is a reason to come back and we will stay here again. Good, Clean, and no riffraff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this property. Staff were friendly and helpful. Location was quiet and lots of dining options within walking distance. Also has a private parking garage which was a plus. 5/5
Stayed 3 nights in Feb 2024

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel. Clearliness and tidiness.
Stayed 1 night in Jan 2024

10/10 Excellent

Jorge

Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Stayed 2 nights in Dec 2023

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and secure location. The room was very clean, nice firm mattress. Bathroom was very clean as well. Front desk was professional and friendly. Whenever I’m in Los Angeles area this is where we will be sleeping. We had to leave early so didn’t get a chance to try the breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Judean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and simple hotel that feels like you walked into a hotel in Japan but with American size rooms. Staff is very friendly. Convenient free parking in a safe gated garage and free full breakfast with your choice of Japanese or American style breakfast. Will definitely stay here again when working in the area.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay!
Hotel staff was friendly and very polite. Room is perfectly clean and neat. Toilet is equipped with Toto washlet bidet seat and wrapped with sanitation complete wrap to prove cleaniness.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Staff amazing but accommodations not
First for there you walk through a cloud of smoke gross, due to smoking area right before the main entrance. Then get my room the tv is stuck on a channel they had to change the sensor out, which they were fast. The ac is programmed at 78 and I love I freezing cold when I sleep. The mini fridge I had to unplug making a squealing noise. The exhaust fan or vent in the bathroom you can not turn off and is super loud. Didn’t sleep well at all. The staff were very nice and friendly no manager needed n duty to talk to. Breakfast if you want the Japanese breakfast you get a menu if you choose American you get bread scrambled eggs 1 piece bacon 1 piece sausage, and a small spoon of fruit. I know it’s catered towards Japanese’s culture but would of been nice to choose my eggs or get a beagle or something
Stayed 2 nights in Dec 2023

10/10 Excellent

Susie

Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend staying at this hotel. I always come here whenever I come to California.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sang Jin

Stayed 2 nights in Nov 2023

10/10 Excellent

MARJORIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located. We had a choice of either the American or Japanese Breakfast, which were delicious. But, I did not care for the natto (fermented soy beans). I would appreciate if management could get back to me with the name of the beds we slept on. They were soooo comfy!!!!
Stayed 3 nights in Nov 2023

10/10 Excellent

KYUNG HO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Monte, Fort Mill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time there. Hotel was very clean and staff was excellent. On the downside the bathroom counter top should have been higher. Electrical outlets were old. Overall, excellent. Would stay there again.
Stayed 1 night in Nov 2023

10/10 Excellent

Omar

Stayed 1 night in Nov 2023

2/10 Terrible

Mariana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Saryang

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Everything was fine.
Stayed 2 nights in Oct 2023

10/10 Excellent

tatsuya

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Fernando

It was okay but I would not stay here for the price .
Stayed 2 nights in Oct 2023

10/10 Excellent

Leah Czarina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfy and Courteous Staff
Courteous and friendly staff, clean and comfortable beddings! It is Interesting to see a room with no wall decor/empty white wall at all… i guess this is some kind of statement for inclusivity!
Stayed 1 night in Oct 2023

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay was amazing :)) came for the enhypen concert. comes with a japanese breakfast which was so nice. extremely clean, toilet had a bidet!!! parking was a nice perk of the hotel. tokyo central and lots of food options right across the street
Stayed 1 night in Oct 2023

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not let them put you in room 407. They gave us room 407, when we got inside the room it was sooooo hot. I checked the AC made sure its on cool, mind you this was the older AC version. Waited 30mins to check if the room would cool down, and it didnt. Went downstairs to let the front know. First the lady was like we dont have any more rooms, and maintenance left but will be back tomorrow morning. I told the front desk lady that no way am I going back to that room when it felt like a sauna, it was cooler in the hallways and lobby than in the room. So she ended up goving us a different room but then had the audacity to tell me that we would have to move back to room 407 tomorrow am because that room is already booked for a different guest. i told her no way am Ingoing back to that room, I dont have time to pack and unpack especially when we have a kpop concert to go to which is basically a whole day/night event. She called a different worker, talked for bit and finally said ok you dont have to go back to room 407 and just stay in the new room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very Clean
This hotel was so clean! Their service was excellent. We appreciated the ability to park in a safe garage.
Stayed 1 night in Oct 2023

10/10 Excellent

Fernando

Stayed 1 night in Oct 2023

10/10 Excellent

Nhia

Liked: Cleanliness, staff & service, property conditions & facilities
was there for 1 night for a concert at the Forum. didn’t experience the Hotel much but check in and out was nice and quick. the ladies up front were very helpful and great. the room was very nice, clean, and comfortable. a nice hotel over all. will definitely come back if in the area.
Stayed 1 night in Oct 2023

10/10 Excellent

Denise, puyallup

Very friendly, clean, and a good value
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Shoua

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in, the staff had informed us that there would be a $17 charge per child. There was nothing in the booking saying they would be charging kids. Otherwise we would never book there. We refused to pay because it was not disclosed. The parking was gated which was nice but cameras everywhere! Two whole walls of cameras! So apparently it was not a safe neighborhood or they just must want to watch our every move! The rooms were very small. Mini fridge sat on a small wicker block which was very weak and unstable. Toilet did not flush well and shower leaked all over the bathroom floor due to poor curtains. I would not recommend staying here.
Stayed 1 night in Sep 2023