Interior

Reviews of Millennium Biltmore Los Angeles

4 out of 5
Millennium Biltmore Los Angeles
506 S Grand Ave, Los Angeles, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 1423 out of 3023 reviews" "
Rating 8 - Good. 685 out of 3023 reviews" "
Rating 6 - Okay. 410 out of 3023 reviews" "
Rating 4 - Poor. 249 out of 3023 reviews" "
Rating 2 - Terrible. 256 out of 3023 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Kristie

Travelled with partner
Liked: Cleanliness
I was disappointed in the overall upkeep and experience of the hotel. There were holes in areas of the walls, chipping paint, and exposed wiring throughout the common spaces. The bell hop/luggage guy was rude to my husband regarding us carrying our own luggage upon arrival. The fire alarm was going off on the 7th floor for about 20 minutes, leaving us both with ringing in our ears. When I called to the front desk to ask if we should evacuate the building, I was told to hang on and that someone would call me back. After 30 minutes, we were told it was a false alarm. When I asked about purchasing medication for a headache related to the ringing, i was told the hotel did not supply nor sell NSAIDs, but that I could "doordash some from CVS or WalGreens". We booked this location because of the Biltmore name and were hoping for a better experience considering the price. Also, $50.00/night to park in the attached garage with hotel guest parking not available until the 9th floor is pretty ridiculous. We won't be back, but hopefully this review will shed some insight for others.
Stayed 2 nights in May 2024

10/10 Excellent

renec

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Antic looks! So pretty!👏Love it!
Stayed 4 nights in May 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this beautiful hotel. Stayed here last year celebrating my nephews graduation from USC. Will definitely stay there again.
Stayed 2 nights in May 2024

10/10 Excellent

David Christian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A combination of new world conveniences with 1920s charm are found on the premises and in your room. Enjoy the opportunity to stay in a piece of LA entertainment history. The room, bathroom and closet were larger than I expected. The television was updated and furniture was modern offsetting the older setting. The only downsides was that all onsite food options were expensive and more staff at the front desk was needed. $22 for a piece of cake is ridiculous. We found better price options for breakfast nearby at Marie’s and Pichones.
Stayed 4 nights in Apr 2024

10/10 Excellent

KEITH, Rancho Palos Verdes

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic property, with many beautiful ballrooms. Explore the hotel, and definitely stop by to see the original pool in the gym. Excellent staff, with an attention to detail. Enjoy afternoon tea on Saturdays and we enjoyed the food at the bar. Being in downtown LA, the outside area isn't great, but they have fantastic security that keeps everything very safe in the hotel. Our only negative was the electronic dance music (EDM) concert happening in Pershing Square that was very loud. Fortunately, it ended by 11PM. We will definitely stay here again.
Stayed 1 night in May 2024

6/10 Okay

Bernadette

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking situation is absolutely terrible . if you are not using valet , you have to drive in an upward circle for nearly 8 levels . The hotel does not allow any guests to park below the 8th level unless using there valet service . To top it off the hotel charges over 50.00 a day to use there garage for parking, making you feel unappreciated and ripped off . There is no food for room service accept a hole in the wall deli located in the lobby . I would not recommend . After the hotel slams you with parking , the rates are not worth the stay . much better options in the area from a cost perspective .
Stayed 3 nights in Apr 2024
Response from Customer Service on 8 May 2024
Bernadette, we understand your concerns about the parking structure and associated fees, as well as your disappointment regarding the limited room service options. We're constantly strategizing ways to improve our guests' overall experience, and your remarks provide valuable insight into areas needing additional attention. Your feedback will be forwarded to the management team for review. As for cost-effective options around, every guest's perspective varies, and we're sorry if we weren't the optimal choice for you this time. We hope for an opportunity to serve you better in the future.

8/10 Good

Armando

Stayed 1 night in Apr 2024
Response from Customer Service on 8 May 2024
Armando, thank you for your rating of your stay at Biltmore Los Angeles. We're delighted you found our hotel to be of a high standard. If there's anything more we can do to enhance your next visit, we hope you'll let us know. We're looking forward to welcoming you back in the future.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on 8 May 2024
Carlos, it's wonderful to hear that you had a seamless experience at Biltmore Los Angeles. We value your feedback and are delighted that your stay met your expectations. Looking forward to welcoming you back soon. Safe travels.

10/10 Excellent

Kianoosh

Travelled with family
Architecture was very nice and unique.
Stayed 7 nights in Apr 2024
Response from Customer Service on 3 May 2024
Kianoosh, it's wonderful to hear you appreciated the distinct architectural features of Biltmore Los Angeles. We are always thrilled when guests recognize and value the uniqueness of our hotel. Thank you for sharing your experience, we hope to welcome you back in the near future.

8/10 Good

Bo

Liked: Cleanliness, staff & service
Beautiful lobby, had to call in to correct for a double charge on stay but was immediately resolved and refunded. Rooms great but soundproofing from street is poor.
Stayed 3 nights in Apr 2024
Response from Customer Service on 4 May 2024
It's lovely to hear you found the Biltmore Los Angeles lobby enchanting. We're relieved to know the billing discrepancy was promptly rectified. However, we apologize if there was a concern about outside noise levels. We appreciate your feedback and are continuously seeking improvements to elevate our guests' experiences.

6/10 Okay

Caroline

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 3 May 2024
Caroline, thank you for taking the time to leave a rating. It seems we may not have fully met your expectations during your stay. We would appreciate any further feedback you could provide, as we're constantly striving to improve our guest experiences at the Biltmore Los Angeles. Thank you again, and we hope to have the opportunity to better serve you in the future.

6/10 Okay

Esther

Liked: Cleanliness
It was old
Stayed 1 night in Jan 2024
Response from Customer Service on 2 May 2024
Esther, we appreciate your feedback. Our property aims to maintain its classic charm while incorporating modern comforts. We will continually work towards enhancing this balance. Thank you, and we hope to welcome you back to experience the improvements.

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Apr 2024
Response from Customer Service on 2 May 2024
David, thank you for choosing to stay at Biltmore Los Angeles. We sincerely appreciate your business and we're thrilled you enjoyed your time with us. We hope to see you again soon for another memorable stay.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is expensive, and there is only one small bar/restaurant only open certain evening times.
Stayed 1 night in Apr 2024
Response from Customer Service on 2 May 2024
Susan, thank you for spending time to provide us your feedback. We understand you had concerns about the parking fees and the operational hours of our dining facility. We're continuously evaluating our services based on guest feedback, and we appreciate the points you've mentioned. It's our hope that your overall experience in Biltmore Los Angeles was enjoyable and we look forward to welcoming you back.

10/10 Excellent

Lissette

Travelled with family
Professional staff
Stayed 6 nights in Apr 2024
Response from Customer Service on 1 May 2024
Lissette, we're thrilled to know that you appreciated the professionalism of our team members at Biltmore Los Angeles. Your praises mean a lot to us. We hope you'll return for another exceptional experience.

10/10 Excellent

deirdre

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where i need to be downtown
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
Deirdre, it's great to hear the Biltmore Los Angeles' central location was convenient for your trip. We appreciate your positive review and thank you for choosing our hotel. We hope to welcome you back soon.

6/10 Okay

Bethanne

Disliked: Amenities, property conditions & facilities
I have left comments already. Dissatisfied.
Stayed 4 nights in Apr 2024
Response from Customer Service on 29 Apr 2024
Bethanne, it's regrettable to hear your stay did not meet your expectations. We strive to provide great experiences for our guests, and it's clear we fell short in this instance. Every comment is invaluable in improving our service and we value your feedback. We hope to have the opportunity to better serve you in the future.

8/10 Good

Manuel, North Bay Village

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
Manuel, it's wonderful to know that you appreciated the excellent customer service at Biltmore Los Angeles. Our team members take great pride in creating an enjoyable experience for our guests. We’re looking forward to welcoming you back.

10/10 Excellent

Jae woo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2024
Response from Customer Service on 28 Apr 2024
Jae woo, it's wonderful to know you found the Biltmore Los Angeles to be a pleasing accommodation. We appreciate your feedback and hope to host you again soon!

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
The restaurant/ bar staff was very rude.
Stayed 1 night in Apr 2024
Response from Customer Service on 9 May 2024
Jessica, it's disappointing to read about the challenges you experienced with some of our team members in the restaurant/bar. Ensuring warm, attentive service to all guests is our top priority, and we deeply regret this was not your experience. We appreciate this feedback and will address it directly. We hope the rest of your stay at the Biltmore Los Angeles was enjoyable, and you'll give us another opportunity to serve you better in the future.

10/10 Excellent

gurpreet

Stayed 3 nights in Feb 2024
Response from Customer Service on 27 Apr 2024
Thanks for the perfect rating, Gurpreet! We can't wait to see you again soon for another amazing experience at Biltmore Los Angeles. Have a great day!

4/10 Poor

Margaret Irene

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
No room service, yes let me say that again they DO NOT OFFER any room service and have limited times they have even food available. The staff was rude about this and quite unfriendly.
Stayed 5 nights in Feb 2024
Response from Customer Service on 25 Apr 2024
Margaret, we regret to hear about the experience you've had in relation to room service and food availability. We believe in maintaining a high standard of service and we apologize if our team members did not reflect this during your stay. We've taken note of your feedback and aim to use it for improving guest experiences in the future.

10/10 Excellent

Norma, Fontana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel that has been restored beautifully. Area was quiet. Valet was excellent. Check in was easy. Breakfast options were meh for the cost. Lots of restaurants options around. Would definitely stay again.
Stayed 1 night in Apr 2024
Response from Customer Service on 24 Apr 2024
Norma, we're thrilled to hear your stay at Biltmore Los Angeles exceeded your expectations, especially noting our excellently handled valet service and our simple check-in process. We continually strive to refine our offerings, including the breakfast selection. Your feedback is highly appreciated and will help us in this endeavor. It's wonderful to know our restored charm and quiet surroundings have left a positive impact, and we’re looking forward to welcoming you back for another delightful experience.

8/10 Good

Karen, Anaheim

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I’m disappointed about the lack of customer service by the woman who checked me in. She was not friendly and put me in a room that smelled and it was overlooking a roof with a noisy AC unit. I came back down to the lobby to switch rooms and had better service by someone else. It was just odd that she offered other people directions about WiFi access, directions to the elevator and a welcome water bottle to them, but not me. Just not a good experience for me.
Stayed 1 night in Apr 2024
Response from Customer Service on 23 Apr 2024
Karen, thank you for taking the time to share your experience with us. We understand that your initial encounter with our front desk team member did not meet your expectations, which is not typical of our usual high-level customer service. It's regrettable to hear about the initial room assignment as well. We are always striving for improvement and your feedback about the mentioned areas will be addressed. We're pleased to know that your subsequent interaction was more positive and we assure you of better experiences in future visits.

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very nice, the historic details were really cool to see, the room was beautiful and in great condition! Our only complaint was that we couldn’t use the jacuzzi or steam room because they were out of order. The pool was so nice!!
Response from Customer Service on 24 Apr 2024
Jordan, it's great to hear your kind words about Biltmore Los Angeles. We're thrilled you found our team members personable and our unique architectural characteristics appealing. However, we apologize for the temporary unavailability of some amenities, and appreciate your understanding. Thank you for mentioning our well-maintained rooms and enjoyable pool area though. We look forward to welcoming you back for an even better experience.

10/10 Excellent

Stephen Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture is amazing. Staff was great.
Stayed 3 nights in Apr 2024
Response from Customer Service on 24 Apr 2024
Stephen, it's reassuring to hear that you appreciated the unique architectural design of Biltmore Los Angeles. Your compliments regarding our diligent team members mean a great deal to us. We'd love to offer you another memorable stay in the future.

6/10 Okay

Deanna

Travelled with family, Travelled with family and small children
The rooms need a little extra attention for up keep and cleanliness.
Stayed 3 nights in Apr 2024
Response from Customer Service on 24 Apr 2024
Deanna, thank you for your feedback. We understand that you found the room conditions to be less than perfect. Rest assured, meticulous maintenance and hygiene are key aspects we take seriously. We will discuss this with our housekeeping team members to ensure the immaculate environment we aim for.

10/10 Excellent

Alcina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very friendly and helpful staff.
Stayed 1 night in Apr 2024
Response from Customer Service on 23 Apr 2024
Alcina, we appreciate your kind words about Biltmore Los Angeles. It's heartening to know our team members made such a positive impression with their friendliness and helpfulness. We hope to have the chance to welcome you back again soon.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The building is an opulent slice of history. Thank you for preserving it. I hope to revisit sometime soon.
Stayed 3 nights in Apr 2024
Response from Customer Service on 24 Apr 2024
Timothy, thank you for sharing your appreciation of Biltmore Los Angeles' rich historical charm. It's wonderful to hear that you enjoyed your stay, and we can't wait for your return visit to our preserved piece of history.

10/10 Excellent

Douglas

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Elegant old hotel but very clean and comfortable
Stayed 5 nights in Apr 2024
Response from Customer Service on 22 Apr 2024
Douglas, it's wonderful to see you enjoyed your stay at Biltmore Los Angeles. We take pride in preserving the hotel's historic elegance while providing a spotless and cozy environment for our guests. We're pleased to hear that we met your expectations and look forward to welcoming you back for another comfortable stay.

10/10 Excellent

Holly

Stayed 1 night in Apr 2024
Response from Customer Service on 11 May 2024
Holly, we're simply thrilled to hear of your positive rating of the Biltmore Los Angeles. We appreciate the time you took to let us know how we're doing. We aim to continue to provide the same exceptional service on your next visit. Thank you again for choosing our establishment.

2/10 Terrible

sajidah

Liked: Staff & service
Disliked: Property conditions & facilities
The room were dirty and pillows had yellow stain… the room condition was terrible.. but the receptionist area and going to the bar and elevator area was beautiful. Stuffs were really friendly.
Stayed 1 night in Apr 2024
Response from Customer Service on 22 Apr 2024
Sajidah, it's concerning to read about your experiences. Your comments regarding the cleanliness of the room and condition of the pillows have been noted. We constantly strive to uphold our commitment to an outstanding guest experience. It's relieving to hear that you found our reception area aesthetically pleasing and our team members amiable, reinforcing our dedication to hospitality. We would appreciate another opportunity to impress you, should your travels bring you back to our area.

10/10 Excellent

Ana Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Customer Service on 22 Apr 2024
Thanks for the amazing rating, Ana!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Biltmore Los Angeles!

10/10 Excellent

Mary Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good! For sure we're gonna come there.
Stayed 2 nights in Apr 2024
Response from Customer Service on 17 Apr 2024
Mary Ann, it's wonderful to know that you enjoyed your stay at the Biltmore Los Angeles! Your positive experience is precisely what we strive to provide all our guests. We're thrilled to hear that you're planning on returning. Thank you so much for sharing your experience with us.

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 18 Apr 2024
Maurice, thank you for your remarkable 5-star rating of Biltmore Los Angeles on Expedia. We are delighted to know that you had a wonderful experience with us. Our team looks forward to welcoming you back in the near future for another enjoyable stay. Safe travels, Maurice.

8/10 Good

Robin

Stayed 2 nights in Apr 2024
Response from Customer Service on 6 May 2024
Robin, thank you for taking the time to rate your stay at Biltmore Los Angeles. It's rewarding to know you had an enjoyable visit and we hope to have the opportunity to serve you again for another valued experience.

8/10 Good

Abel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and history of property was impressive
Stayed 1 night in Apr 2024
Response from Customer Service on 17 Apr 2024
Abel, we are delighted to hear that you appreciated the unique history of Biltmore Los Angeles. Our magnificent heritage is one of the many aspects that truly sets us apart. Thank you for your review, we look forward to serving you again in the future.

10/10 Excellent

Alicia

Stayed 1 night in Apr 2024
Response from Customer Service on 17 Apr 2024
Alicia, it's fantastic to know enjoyed your stay at Biltmore Los Angeles! Your 5-star review is greatly appreciated by our entire team. We anticipate the pleasure of your company in the not too distant future. Safe travels.

6/10 Okay

Abdallah

Disliked: Staff & service
Other then hair still being in the bathtub the parking was terrible they charge $50 a night for parking but they don’t tell u that almost every spot is reserved already i had to park on the 10th floor everyday
Stayed 4 nights in Apr 2024
Response from Customer Service on 16 Apr 2024
Abdallah, we regret to hear about the challenges you faced during your stay, including the cleanliness aspect and the parking situation. We strive to provide clear information about additional charges such as parking, and we're sorry it seemed unclear. Rest assured, we're addressing these issues so our future guests have a smoother experience. We truly appreciate your feedback and hope for an opportunity to provide a superior experience in the future.

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service
Loved the old building character with all the wonderful architectural details. If you want to stay somewhere with class and elegance this is it , they do not build them like this anymore. Also the staff from the moment you arrive are friendly, attentive and helpful.
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
Ronald, we're thrilled to hear your appreciation for the classical refinement and the majestic architectural details of the Biltmore Los Angeles. It's great to learn that our team members managed to impress with their attentiveness and helpful attitude from the moment you arrived. We would be delighted to welcome you back, preserving the timeless charm and exceptional service you enjoyed.

10/10 Excellent

anthony

Stayed 1 night in Apr 2024
Response from Customer Service on 4 May 2024
Thank you for the perfect rating, Anthony!We are very pleased to hear that you had a wonderful stay at Biltmore Los Angeles. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very classy hotel in a convenient area. The bar and the food there are excellent but expensive and they don't have room service. Our bathroom was small and only partially updated, and the mattress was soft. Nonetheless, if you get a good price, I would recommend the Biltmore.
Stayed 3 nights in Apr 2024
Response from Customer Service on 14 Apr 2024
Barbara, it's great to hear you found the Biltmore Los Angeles to be a sophisticated and conveniently located hotel. We're glad you enjoyed our bar and dining options, despite the costs. In regard to the absence of room service, we've noted your suggestion. We value your feedback about the bathroom and mattress comfort. It's encouraging to know that despite these minor aspects, you would still recommend our hotel. We hope to welcome you back for an even better stay.

10/10 Excellent

Ingeborg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Downtown L.A. Very close to Pershing Square station. Reception staff warm and welcoming. Lovely rooms, which some might say need updating, but the old fashioned styling ads to the great ambiance of this hotel. Fabulous indoor heated pool and gym that I enjoyed using daily. The public areas are huge and have striking decor, with beautiful classical music playing at all times, adds to the sense of history. If you’re after a hotel with a lot of hustle and bustle this is not for you, more of a quiet oasis from the craziness of DTLA. I won’t hesitate to stay here next time I visit.
Stayed 4 nights in Apr 2024
Response from Customer Service on 14 Apr 2024
Ingeborg, thank you for sharing your experience at the Biltmore Los Angeles. It's wonderful you enjoyed our prime location, the charm of our rooms, and the fitness and spa amenities we provide. We're thrilled that you embraced the tranquil atmosphere, something we hold in high regard. We appreciate you recommending us and eagerly await your return visit.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the history and the service
Stayed 1 night in Apr 2024
Response from Customer Service on 13 Apr 2024
Thank you for this excellent rating, Eric!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Biltmore Los Angeles! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excellent

Suat

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Customer Service on 13 Apr 2024
Suat, we genuinely appreciate you taking the time to rate your experience at Biltmore Los Angeles. It seems we have lived up to expectations, which is always our goal. We look forward to welcoming you back in the future.

6/10 Okay

yuval

Business traveller
Liked: Amenities
No restaurants
Stayed 3 nights in Apr 2024
Response from Customer Service on 13 Apr 2024
Thank you for taking the time to submit this feedback, Yuval.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 Excellent

Rosalia

Stayed 2 nights in Apr 2024
Response from Customer Service on 2 May 2024
Rosalia, thank you for choosing Biltmore Los Angeles for your stay. Your positive rating means a lot to us. We endeavor to offer a memorable experience for our guests and it gives us immense satisfaction to see that reflected in your feedback. We're thrilled to welcome you again soon!

10/10 Excellent

Jalen

Travelled with partner
Will stay again next time I come out west
Stayed 3 nights in Apr 2024
Response from Customer Service on 10 Apr 2024
Jalen, it's wonderful to hear that your stay at Biltmore Los Angeles was enjoyable enough to have you return when you next come out west. We eagerly anticipate your next visit. Thank you for sharing your positive experience.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 10 Apr 2024
David, thank you for your excellent rating on Expedia! It's great to know the Biltmore Los Angeles met your expectations. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Xinger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s rly good
Stayed 6 nights in Mar 2024
Response from Customer Service on 9 Apr 2024
Xinger, thank you very much for your brief yet highly appreciated feedback. At the Biltmore Los Angeles, we strive to provide an outstanding experience to every guest. We're thrilled to hear you enjoyed your stay. We hope to welcome you back soon to provide another truly good experience.