All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hi Diodore,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!
Hi Johnathan,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!
10/10 would recommend staying here again. Staff, hotel cleanliness, service was top tier and conveniently located next to crypto
Jonathan
Stayed 1 night in Apr 2024
Response from Executive Office on 30 Apr 2024
Hi Jonathan,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!
This is the third time we stay at this JW Marriott. Never disappoints. We'll be back.
Fernando
Stayed 4 nights in Apr 2024
Response from Executive Office on 1 May 2024
Hi Fernando,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. It was our pleasure having you as our guest, and we look forward to welcoming you back soon!
10/10 Excellent
Miguel A
29 Apr 2024
Miguel A
Stayed 1 night in Apr 2024
Response from Executive Office on 21 May 2024
Hi Miguel,Thank you so very much for taking time to review your experience at our hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!
2/10 Terrible
James
29 Apr 2024
James
Stayed 1 night in Apr 2024
Response from Executive Office on 21 May 2024
Hi James,Thank you for taking time to review your experience at our hotel. We are so sorry to see your experience wasn’t exceptional. We appreciate your business and hope to welcome you back soon.
Hi Joshua,Thank you for your wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!
10/10 Excellent
Thomas
27 Apr 2024
Thomas
Stayed 1 night in Apr 2024
Response from Executive Office on 21 May 2024
Hi Thomas,Thank you so very much for taking time to review your experience at our hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!
Hi Yancy,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!
2/10 Terrible
DONG W
23 Apr 2024
DONG W
Stayed 1 night in Apr 2024
Response from Executive Office on 14 May 2024
Hi Dong,Thank you for taking the time to review your recent experience at our hotel. We are so sorry to hear your experience wasn’t exceptional. We appreciate your business and hope to welcome you back.
Hi Wendy,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!
Hi Ty,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!
10/10 Excellent
Kristi
17 Apr 2024
Kristi
Stayed 2 nights in Apr 2024
Response from Executive Office on 7 May 2024
Hi Kristi,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!
Room was clean, AC worked well. Cleaning stuff did a wonderful job each day. Onsite dining is a bit expensive, but was good. Lots of walkable dining options. Area around can be a bit busy do to the location in LA Live but we had a great stay!
Heather
Stayed 3 nights in Apr 2024
Response from Executive Office on 15 Apr 2024
Hi Heather,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!
The cleanliness of the room and the whole property, is what I'm about 😊 The Chance restaurant was great as well, the food was amazing.
Monica
Stayed 1 night in Apr 2024
Response from Executive Office on 10 Apr 2024
Hi Monica,Thank you for the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!
This location is the perfect place of going to an event at LA live or the convention center. The hotel is clean, friendly, lots of shopping options, lots of food options. And amazing staff.
Anne
Stayed 1 night in Apr 2024
Response from Executive Office on 8 Apr 2024
Hi Anne,Thank you for the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!
8/10 Good
Jill
7 Apr 2024
Jill
Stayed 1 night in Apr 2024
Response from Executive Office on 29 Apr 2024
Hi Jill,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!
Quiet room. Good service.
Reserved s King bed with tub. When I got there no tub. -
Ron
Stayed 1 night in Apr 2024
Response from Executive Office on 8 Apr 2024
Hi Ron,Thank you for taking the time to review your recent experience at our hotel. We value your insights and they will be shared with the appropriate individuals as we continuously strive to enhance our guest experiences.
10/10 Excellent
Erick
5 Apr 2024
Erick
Stayed 3 nights in Mar 2024
Response from Executive Office on 26 Apr 2024
Hi Erick,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!
Hi Wendy,Thank you for the wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!
Hi Diodore,Thank you for your wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!
Hi Peter,Thank you for your wonderful feedback. We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!
10/10 Excellent
baris
25 Mar 2024
baris
Stayed 1 night in Mar 2024
Response from Executive Office on 15 Apr 2024
Hi Baris,Thank you so very much for taking time to review your experience at our hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!
2/10 Terrible
Gerardo
24 Mar 2024
Gerardo
Stayed 1 night in Mar 2024
Response from Executive Office on 15 Apr 2024
Hi Gerardo,Thank you for taking time to review your experience at our hotel. We are so sorry to see your experience wasn’t exceptional. We appreciate your business and hope to welcome you back soon.
Hi Tiffenii,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We look forward to welcoming you back very soon!
Hi Marcos,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. We look forward to welcoming you back very soon!
I didn’t like the “destination fees” or hidden fees and parking cost it almost doubled the room rate 😏
luis
Stayed 1 night in Mar 2024
Response from Executive Office on 18 Mar 2024
Hi Luis,Thank you for taking the time to share your recent experience at our hotel. We value your insights and they will be shared with the appropriate individuals as we continuously strive to enhance our guest experiences. We appreciate your business and hope to welcome you back very soon.
Hi Luis,We are so pleased to hear you enjoyed your visit to the hotel. It was our pleasure having you as our guest, and we’ll look forward to your return very soon!
The comfort of the bed and the pillows, I slept like a baby.
Yesenia
Stayed 1 night in Mar 2024
Response from Executive Office on 5 Mar 2024
Hi Yesenia,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. It was our pleasure having you as our guest, and we look forward to welcoming you back soon!
10/10 Excellent
Sergio, San diego
5 Mar 2024
Sergio
Stayed 1 night in Mar 2024
Response from Executive Office on 25 Mar 2024
Hi Sergio,Thank you so very much for taking time to review your experience at our hotel. We look forward to welcoming you back very soon!
Hi Avecita,Thank you so very much for taking time to review your experience at our hotel and the wonderful feedback. It was our pleasure having you as our guest, and we look forward to welcoming you back soon!