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Rating 10 - Excellent. 1917 out of 3102 reviews" "
Left my jacket in the room when I checked out but it was not returned to the lost and found. 2 days later I came back for another one night stay and the jacket was still not returned. A bit disappointing on Hyatt service and willingness to help track it.
We had a layover of almost 12 hours, so booked a room for a break, the room was very quiet , we had a refreshing sleep, the bathroom cleaning can be improved a bit, I found long hair near the toilet,bathroom had stains.
The room smelled like stale cigarette smoke or mold. Not sure which but my allergies acted up in the morning and were awful for a couple days after I left.