Dear Candice, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Dorothy, thank you for choosing Hotel Royal for your recent stay and for taking the time to share your feedback with us. We're delighted to hear that you found our staff sweet and enjoyed your nice room. Your suggestion about having coffee in the rooms is greatly appreciated, and we will certainly consider it for future improvements. We hope to welcome you back soon for another pleasant stay. Thank you for your support and for being our guest a Hotel Royal. Jose Moreno- General Manager

Dear Kasey, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Renard, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Emelene, Thank you for choosing Hotel Royal for your recent stay and for taking the time to provide feedback. We are pleased to hear that your had an overall positive experience and appreciate your perfect score. We understand your concern regarding the safety of our parking spaces, and we want to assure you that we take security seriously. While we do rent out the parking spaces, we have security cameras monitoring the lot to help ensure the safety of our guests and their vehicles. Your comments are valuable to us, and we will continue to explore ways to enhance the security of our parking facilities. We hope to have the opportunity to welcome you back for another enjoyable stay. Thank you for your feedback. Sincerely, Jose Moreno- General Manager

Dear Amy,Thank you for taking the time to share your experience at Hotel Royal. We are delighted to hear that you enjoyed your stay with us and that you found your room to be quiet, peaceful, and the bed comfortable. We are also please that our staff's friendly service and early check-in assistance made a positive impact on your visit. We apologize for the inconvenience you experienced downtown, but we are glad that you found our hotel safe and secure. Your kind words mean a lot to us, and we look forward to welcoming you back whenever you return to Long Beach. Thank you for choosing Hotel Royal. Sincerely, Jose Moreno-General Manager

Hello Kenneth, thank you for taking the time to share your feedback following your recent stay at Hotel Royal. We are delighted to hear that you had an overall excellent experience with us. We apologize for any inconvenience you experienced with the TV during your stay and appreciate you bringing this to our attention. Rest assured, we will investigate the issue further to ensure it is promptly addressed for the comfort of our future guests. We hope to have the pleasure of welcoming you back soon for another exceptional stay. Sincerely, Jose Moreno- General Manager

Dear Dana, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Jennifer, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear James, Thank you for sharing your feedback following your recent stay at Hotel Royal. We appreciate your comments regarding having to carry your luggage up two flights of stairs. We apologize for any inconvenience this may have caused. As mentioned in our property description, we do not have an elevator on-site, and we understand that this detail is important for our guests to be aware of when making a booking. Your feedback is valuable to us, and we will continue to ensure that this information is clearly communicated to all our guests to set the right expectations. We hope lo welcome you back and that you will consider staying with us again in the future. Sincerely, Jose Moreno-General Manager

Dear Yoshie, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Chris, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Riley, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Holly, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Alvin, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear An, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Ashton,Thank you for letting us know about the issues you experienced during your recent stay at our property. We apologize for that the room was not up to your expectations, please note your feedback will be shared with our team and we will ensure these items get fixed. Guest satisfaction is our top priority, and you can always notify us of any issues during your stay so we can address your concerns immediately.We hope to welcome you for another visit to our property. Please reach out to me directly to our hotel email if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.Sincerely, Jose Moreno General Manager

Dear Denise, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Idalis, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Teila, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Daniel, Thank you for taking the time to review your stay with us. We will be using your review as an example in upcoming staff training programs so that our employees can understand their impact on the guest experience. We are glad that you could experience the variety of things to see and do in our hotel and I truly appreciate your feedback. Look forward to seeing you again. Sincerely, Jose Moreno General Manager

Dear Lawrence, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Jolene, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Thomas, Thank you for taking the time to review your stay with us. We are sorry that the room was not up to your expectations. We are glad that you could experience the variety of things to see and do in our hotel and I truly appreciate your feedback. Look forward to seeing you again. Sincerely, Jose Moreno General Manager

Dear Louisiana, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects about the parking charge. Unfortunately, we are located in the downtown area of Long Beach and we rent out our parking spot to a 3rd party. This is the reason why we charge for parking. I will ensure to address your feedback with the team. We hope to welcome you for another visit to our property. Please reach out to us through the email on our website if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back. With much appreciation, Sincerely, Jose Moreno General Manager

Dear Jason, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Shelby, Thank you for taking the time to review your stay with us. We are so pleased that you thought the hotel was conveniently situated. We are sorry about the inconvenience with the room. We will be using your review as an example in upcoming staff training programs so that our employees can understand their impact on the guest experience. We are glad that you could experience the variety of things to see and do in our hotel and I truly appreciate your feedback. Look forward to seeing you again. Sincerely, Jose Moreno General Manager

Dear Alena, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Ashley ,I noticed a negative star rating, we would love more feedback on your experience if you would like to contact the hotel. Sincerely, Jose Moreno General Manager

Dear Bethany, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Leigh, Thank you for choosing our hotel, and for taking the time to review us! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Pietr, Thank you for choosing our hotel, and for taking the time to review us! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Brian,Thank you for letting us know about the issues you experienced during your recent stay at our property. We apologize for the size of the room, please note your feedback will be shared with our team and we will ensure these items get fixed. Guest satisfaction is our top priority, and you can always notify us of any issues during your stay so we can address your concerns immediately.We hope to welcome you for another visit to our property. Please reach out to me directly to our hotel email if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.Sincerely,Jose Moreno General Manager

Dear Justin, Thank you for choosing our hotel, and for taking the time to review us We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Michael, Thank you for choosing our hotel, and for taking the time to review us We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Lucy, Thank you for choosing our hotel, and for taking the time to review us We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear William, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Elizabeth, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear William, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Rebecca, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Linda, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Markus, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Carol, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Matthew, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Ramon, Thank you for letting us know about the issues you experienced during your recent stay at our property. Regarding your comment about the parking, please note your feedback will be shared with our team. We will ensure these items get fixed. Guest satisfaction is our top priority, and you can always notify us of any issues during your stay so we can address your concerns immediately.We hope to welcome you for another visit to our property. Please reach out to me directly to our email if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.Sincerely, Jose Moreno General Manager

Dear Caitlin, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Dear Dan, Thank you for choosing our hotel, and for taking the time to review us! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Hello,I am very surprised and disappointed that a guest would say something like this, which is completely untrue. I went and inspected the room prior to your arrival and nothing in the room smelled of "feces" as you described and the sheets were brand new. We take great pride in our cleanliness and have never had someone describe our rooms this way. I cannot even fathom what you mean by "spray with feces" I would recommend many other hotels aside from ours that you can take advantage of if you are ever in Long Beach.

Dear Carolyn, Thank you for choosing our hotel, and for taking the time to review us! We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Jose Moreno General Manager

Thank you very much for trying us out. We sincerely apologize that it was not up to par and hope you can try us again in the future. I will speak with the staff and make sure to make several improvements, thank you very much and we hope you have a great day.