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Reviews of Motel 6 Claremont, CA

2 out of 5
Motel 6 Claremont, CA
840 S Indian Hill Blvd, Claremont, CA

Reviews

7.4

Good

Rating 10 - Excellent. 346 out of 1001 reviews" "
Rating 8 - Good. 260 out of 1001 reviews" "
Rating 6 - Okay. 171 out of 1001 reviews" "
Rating 4 - Poor. 100 out of 1001 reviews" "
Rating 2 - Terrible. 124 out of 1001 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Roy

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Business traveller
Liked: Amenities, property conditions & facilities
All good.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Stephen,Thank you for the perfect rating!Lilith#Team6

4/10 Poor

Teodulo

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet very dirty the rooms need a lot of remodeling
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Teodulo,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 Good

Alemseged

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great and the location is good for walking around to eat.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Alemseged,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

8/10 Good

Marcos

Liked: Cleanliness
Very convenient and well maintained property. The surrounding area is a bit sketchy.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Marcos, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Michel,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Thembilaurita

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great if have a oet
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Thembilaurita,Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

Jennifer

Liked: Staff & service
It was perfectly fine for a motel 6. I liked that there was a Starbucks right across the parking lot from the motel
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Jennifer,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Joanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Office Staff was great I had a easy and fast check in room was Super Clean I’ve never seen a room so organized and cleaned as you entered. Overall Hotel very professional. I do recommend this place myself.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Joanna, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for the money
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Shaun,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was close to destination. Price was reasonable
Stayed 5 nights in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Bonita, San Diego

Liked: Cleanliness, staff & service
Disliked: Amenities
Air conditioner control had damaged labels and I couldn’t control it. Disturbing noise in the plumbing. Front desk attendant was very responsive
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Marjorie Lynn

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 20 Mar 2024
Hi Marjorie Lynn, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Kennedy

Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Kennedy,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Elvira, Rancho Cucamonga

Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Elvira,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

James

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly.
Stayed 1 night in Feb 2024
Response from Guest Experience Team on 29 Feb 2024
Thank you!

10/10 Excellent

alionso

Stayed 1 night in Feb 2024
Response from Guest Experience Team on 29 Feb 2024
Thank you!

4/10 Poor

Richard W

Disliked: Cleanliness, staff & service
I kept complaining about other guests noise and no help at All
Stayed 2 nights in Feb 2024
Response from Guest Experience Team on 16 Feb 2024
We are so sorry to hear this.Please contact managment.

2/10 Terrible

Yuriria

Stayed 1 night in Feb 2024

10/10 Excellent

Ewald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ali on 16 Feb 2024
Thanky you for your reponse.

8/10 Good

yngve, san jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am surprised they don’t provide shampoo anymore ? We had to leave and go out and buy some and then throw away cause you can not bring it with you on a cary on airplane ride sucks
Stayed 1 night in Feb 2024
Response from Nancy Y. on 14 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice and the room was very clean and neat. Would definitely stay here again
Stayed 1 night in Jan 2024
Response from Nancy Y. on 14 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Guest Experience Team on 26 Jan 2024
Thank you for taking the time to share your comments concerning your stay at Motel 6 - Claremont, CA #8600. At Motel 6, we strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued and hope you will give us an opportunity to better serve you in the near future.

10/10 Excellent

Craig

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Experience Team on 26 Jan 2024
Thank you for taking the time to share your comments concerning your stay at Motel 6 - Claremont, CA #8600. At Motel 6, we strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued and hope you will give us an opportunity to better serve you in the near future.

10/10 Excellent

William

Business traveller
Just stayed to sleep
Stayed 1 night in Jan 2024
Response from Guest Experience Team on 26 Jan 2024
Thank you for taking the time to share your comments concerning your stay at Motel 6 - Claremont, CA #8600. At Motel 6, we strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued and hope you will give us an opportunity to better serve you in the near future.

8/10 Good

Yesmeliuska

Stayed 1 night in Jan 2024
Response from Guest Experience Team on 26 Jan 2024
Thank you for taking the time to share your comments concerning your stay at Motel 6 - Claremont, CA #8600. At Motel 6, we strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued and hope you will give us an opportunity to better serve you in the near future.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
2 star motel is worth 2 stars
Stayed 1 night in Jan 2024
Response from Guest Experience Team on 26 Jan 2024
Thank you for taking the time to share your comments concerning your stay at Motel 6 - Claremont, CA #8600. At Motel 6, we strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued and hope you will give us an opportunity to better serve you in the near future.

4/10 Poor

Darwin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The only good thing about this room, was the heater. Thin walls, freeway noise, a bathroom door that wasnt even on its sliding hinges and was more like a decoration, the remote held together with tape, the blackening around the edges of the tv screen...everything was bad. The gentleman who checked us in wasn't rude,but he was so straight to the point that it was borderline unapproachable. I know its a cheap room, but it gave "pay by the hour " vibes that id rather pay an extra 100 bucks to get a better room.
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 23 Jan 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Good

Samantha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Guest Experience Team on 26 Jan 2024
Thank you for taking the time to share your comments concerning your stay at Motel 6 - Claremont, CA #8600. At Motel 6, we strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued and hope you will give us an opportunity to better serve you in the near future.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Needs Work
Cleanliness was fine. Though room condition was poor. Bedspread with tear or burn-like mark, window curtain missing the inside curtain-therefore could not completely block window edge- on first floor. Bathroom door heavily repaired but quite tacky so (116). Had to ask for shampoo/soap from front desk as none in the room. No coffee available in room or at facility. Pool/yard blocked off completely for updates apparently. No where to go and be or sit outside the room. 2nd night, room above us played extremely loud music and guests who seemed to be wrestling all night -though I should have called the front desk many times, I was expecting night staff or security to address the issue.
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 23 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Surprise!
When I saw it was a Motel 6 I was not expecting much. But this property was very nice.Lots of amenities.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 17 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Amber

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, it was clean, quit and convenient.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Amber,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terrible

Mark

Disliked: Property conditions & facilities
Beds were lumpy, couldnt stay asleep, heard tv in next room all night, noise every time someone walked by door. Left a day early, not going back to that chain.
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Mark,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Daviliqua

Stayed 1 night in Dec 2023
Response from Guest Experience Team on 26 Jan 2024
Thank you for taking the time to share your comments concerning your stay at Motel 6 - Claremont, CA #8600. At Motel 6, we strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued and hope you will give us an opportunity to better serve you in the near future.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good Stay
The staff are friendly and helpful, I wish that Motel 6 would remodel the rooms and change AC's and filters as the smell of cigarette seems to still creep in. Other than that it was a good stay , location is great and I love that It is a dog friendly Motel. Thank you Staff =)
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Traveler,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
The stay was fine!!
Stayed 2 nights in Dec 2023
Response from Nancy Y. on 2 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical Motel 6
Typical Motel 6 so wouldn’t expect the best but they could have tried harder with cleaning. Blood drops in restroom, yuck. Paper thin walls where I was able to heard the neighbors conversations. Cigarette burns on covers, disgusting. Front counter person looked miserable and not very welcoming.. but it’s a Motel 6 and I guess they’re known for poor quality. Stayed here since we visited family for the day but never again.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 2 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Experience Team on 26 Jan 2024
Thank you for taking the time to share your comments concerning your stay at Motel 6 - Claremont, CA #8600. At Motel 6, we strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued and hope you will give us an opportunity to better serve you in the near future.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Experience Team on 26 Jan 2024
Thank you for taking the time to share your comments concerning your stay at Motel 6 - Claremont, CA #8600. At Motel 6, we strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued and hope you will give us an opportunity to better serve you in the near future.

4/10 Poor

Kyle

Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Guest Experience Team on 26 Jan 2024
Thank you for taking the time to share your comments concerning your stay at Motel 6 - Claremont, CA #8600. At Motel 6, we strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued and hope you will give us an opportunity to better serve you in the near future.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quite and clean
Stayed 1 night in Dec 2023
Response from Nancy Y. on 21 Dec 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple is good
Clean and simple room, a boon for those who are planning on being out of the room more than in it. Frills not required.
Stayed 5 nights in Nov 2023
Response from Nancy Y. on 12 Dec 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, clean and comfortable!
It was an excellent location with many good food options very closely, 5 within a 2 minute walk. The room was well kept and comfortable, but unfortunately due to landscaping renovations during our stay we were unable to use the pool, which was quite large and looked like it would have been great for lap swimming or fun with the kids. Also a nice set up in the room that allowed for us to pick up food at the store and dine in with a small table in the room and a food prep area by the fridge and microwave.
Stayed 2 nights in Nov 2023
Response from Nancy Y. on 29 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff and the room was clean.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 29 Nov 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Vicki

Very clean, pleasant employees
Stayed 2 nights in Nov 2023
Response from Nancy Y. on 29 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Kenny

Liked: Staff & service
Stayed 1 night in Nov 2023

4/10 Poor

Wendell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good for a one night stay while passing through. Stayed 5 nights. No housekeeping. No coffee anywhere. Pool was closed the whole time. Had to go to front desk for toilet paper. No tissues in the room. Had to use toilet paper. I guess you get what you pay for
Stayed 5 nights in Nov 2023
Response from Nancy Y. on 29 Nov 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6