Lobby sitting area

Reviews of Hollywood Inn Suites Hotel

2.5 out of 5
Hollywood Inn Suites Hotel
1030 W El Segundo Blvd, Gardena, CA

Reviews

7.8

Good

Rating 10 - Excellent. 529 out of 1096 reviews" "
Rating 8 - Good. 245 out of 1096 reviews" "
Rating 6 - Okay. 123 out of 1096 reviews" "
Rating 4 - Poor. 59 out of 1096 reviews" "
Rating 2 - Terrible. 140 out of 1096 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel its self was excellent but the are was not good Hotel had about 100 cameras up and lots of buildings in the area were behind cages , apartment opposite our bedroom window was burnt out and gutted , restaurant in the hotel carpark was all boarded up Through the day was sort of ok but at night it was quite scarey definitely do not go out on foot at night as plenty of unsavory carracters all over But the hotel itself once you where i side was ok
Stayed 2 nights in May 2024

10/10 Excellent

blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really clean and nice, location was safe. I recommend this hotel for short stay.
Stayed 1 night in May 2024

10/10 Excellent

Fortino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is near downtown
Stayed 1 night in May 2024
Response from Hollywood Inn Suites Hotel Management on 24 May 2024
Dear Fortino,Being near downtown offers convenience and access to various attractions and amenities. We strive to provide our guests a comfortable and convenient stay while they explore the nearby downtown area. If there are any specific aspects of the downtown location that you found particularly beneficial or any suggestions you have for improving our guests' experience in this regard, we'd love to hear them!Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Andrew

Clean
Stayed 1 night in May 2024
Response from Hollywood Inn Suites Hotel Management on 24 May 2024
Dear Andrew,We're glad to hear that cleanliness was a highlight of your stay! Maintaining a clean environment is our top priority, and we appreciate your feedback. If there's anything specific you enjoyed about the cleanliness or if there are any areas where we can improve further, please don't hesitate to let us know. We hope to welcome you back again soon for another enjoyable stay!Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and very clean property, would stay again
Stayed 17 nights in May 2024
Response from Hollywood Inn Suites Hotel Management on 23 May 2024
Dear Simon,We're delighted to hear that you had a positive experience with our staff and found our property clean. Providing exceptional service and maintaining cleanliness are top priorities for us. We're thrilled that you would choose to stay with us again and look forward to welcoming you back in the future. If there's anything else we can do to enhance your stay next time, please feel free to let us know.Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Ibukunoluwa

Liked: Cleanliness
The guests were active which is great for a change.
Stayed 2 nights in May 2024
Response from Hollywood Inn Suites Hotel Management on 21 May 2024
Dear Guest,It's lovely to hear that you enjoyed the lively atmosphere created by our guests during your stay.  We strive to provide a welcoming environment where guests can socialize and enjoy themselves.  Thank you for your positive feedback, and we look forward to welcoming you back for another enjoyable experience!Regards,Hollywood Inn Suites Hotel Management

6/10 Okay

Tisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We heard so many gun shots and notice bullet holes as well.
Stayed 3 nights in May 2024
Response from Hollywood Inn Suites Hotel Management on 21 May 2024
Dear Tisha,Safety is our utmost concern, and we take reports of this nature very seriously.  We will immediately address this matter to ensure the safety and security of our guests.  Please don't hesitate to contact us for assistance and support.  Your safety and well-being are our top priority.Sincerely,Hollywood Inn Suites Hotel Management

10/10 Excellent

Bryan

Travelled with partner
Liked: Amenities
Stayed 1 night in May 2024
Response from Hollywood Inn Suites Hotel Management on 21 May 2024
Dear Bryan,Thank you for your perfect rating!  We're thrilled to hear you had a great experience and look forward to welcoming you back soon.  If you have any additional feedback, please feel free to share.Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We loved our stay.
Response from Hollywood Inn Suites Hotel Management on 16 May 2024
Dear Elisabeth,We're thrilled to hear that you loved your stay with us! We strive to provide a comfortable and enjoyable experience for our guests, and we're delighted that we could make your visit memorable. If there's anything specific you particularly enjoyed or if there's anything we can do to make your next stay even better, please let us know. We can't wait to welcome you back for another wonderful stay!Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

UMARU AHMED

Clean and spacious room. Also very good coffee varieties.
Stayed 5 nights in May 2024
Response from Hollywood Inn Suites Hotel Management on 14 May 2024
Dear Umaru,We're thrilled to hear that you enjoyed your stay with us! Providing clean and spacious rooms is important to us, and we're glad you found our coffee varieties to your liking.Thank you for choosing to stay with us, and we hope to welcome you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Ny Sata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend. There is a pool and free hot drinks (tea, coffee etc)
Stayed 3 nights in May 2024
Response from Hollywood Inn Suites Hotel Management on 14 May 2024
Dear Guest,We're delighted to hear that you recommend our hotel! We're glad you enjoyed our pool and complimentary hot drinks like tea and coffee. Providing these amenities is one way we strive to make our guests' stays enjoyable and comfortable.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!Regards,Hollywood Inn Suites Hotel Management

8/10 Good

Angelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and easy access
Stayed 2 nights in May 2024
Response from Hollywood Inn Suites Hotel Management on 8 May 2024
Dear Angelina,We're thrilled you found your stay clean and easily accessible! Providing a comfortable and convenient experience for our guests is our top priority. We strive to maintain high standards of cleanliness throughout our hotel to ensure a pleasant stay for everyone. Easy access is equally important, and we're glad you found our location convenient. Should you need anything else during your stay or have any further feedback, please don't hesitate to let us know. We're here to ensure your visit is enjoyable from start to finish. Thank you for choosing to stay with us!Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 7 May 2024
Dear Carolina,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hollywood Inn Suites Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hollywood Inn Suites Hotel hotel soon!Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Luishka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and relaxing
Stayed 5 nights in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 6 May 2024
Dear Luishka,We're glad to hear that you found your stay nice and relaxing! If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, feel free to let us know. We're here to ensure you have a comfortable and enjoyable experience. Thank you for choosing us, and we look forward to welcoming you back soon!Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Hulkar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Response from Hollywood Inn Suites Hotel Management on 3 May 2024
Dear Hulkar,We're glad to hear that you found your room clean during your stay. Maintaining a high standard of cleanliness is important to us, and we appreciate your positive feedback. If there's anything else we can assist you with or you have any suggestions for improvement, please let us know. We hope to welcome you back again soon!Regards,Hollywood Inn Suites Hotel Management

8/10 Good

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very spacious and clean. Check in process was quick. Parking is an additional $10/night. It just got loud with cars passing by at night so maybe bring some ear plugs. enjoyed the stay
Stayed 2 nights in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 3 May 2024
Dear Sophia,We're thrilled that you found your room spacious and clean, and that the check-in process was quick and smooth. Our goal is to provide a comfortable experience for our guests, and we're glad you enjoyed your stay overall. We apologize for any inconvenience caused by noise from passing cars, and we appreciate your suggestion of bringing earplugs for a more restful sleep. Thank you for choosing us, and we hope to welcome you back again soon!Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Hulkar

Travelled with group
Liked: Cleanliness, amenities
Clean.
Stayed 3 nights in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 2 May 2024
Dear Hulkar,We're glad to hear that you found our hotel clean! Maintaining a clean and comfortable environment for our guests is our top priority. Thank you for staying with us, and we hope to welcome you back for another clean and enjoyable stay in the future! Please let us know if there's anything else we can do to make your next visit even better. We're here to help!Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 30 Apr 2024
Dear Elvira,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hollywood Inn Suites Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hollywood Inn Suites Hotel hotel soon!Regards,Hollywood Inn Suites Hotel Management

2/10 Terrible

corey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Questionable
Stayed 1 night in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 30 Apr 2024
Dear Corey,We appreciate your feedback and apologize if there were aspects of your stay that didn't meet your expectations. We're always trying to improve, so if there are specific areas you found questionable, we'd love to hear more about them to address any concerns. We aim to ensure every guest has a positive experience with us and take all feedback seriously. Please don't hesitate to contact our team so we can address any issues and make your next stay with us exceptional.Sincerely,Hollywood Inn Suites Hotel Management

4/10 Poor

Claudia

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 29 Apr 2024
Dear Claudia,We apologize for the difficulties you experienced while staying at our Hollywood Inn Suites Hotel hotel. This is different from the type of experience we aim to provide. Once again, we are sorry we did not meet your expectations. We certainly would love to hear directly from you with more context and feedback on where we could have met your expectations.Sincerely,Hollywood Inn Suites Hotel Management

10/10 Excellent

Clifford

Liked: Staff & service, property conditions & facilities
It was just a great place. Unique and amazing.
Stayed 1 night in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 24 Apr 2024
Dear Clifford,We're thrilled to hear that you had such a positive experience with us! Providing a unique and amazing stay for our guests is what we strive for. We're delighted that you enjoyed your time with us and hope to welcome you back for another great stay in the future!Regards,Hollywood Inn Suites Hotel Management

2/10 Terrible

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Massive noise from other guest, some guests spent 1 hour at 2 am at the vending machine with huge noise with coins and no one from the hotel staff did anything. I want a refund.
Stayed 2 nights in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 23 Apr 2024
Dear Alexandre,We're sorry to hear about your experience and for the inconvenience caused by the noise from other guests and the vending machine during your stay. We strive to provide a comfortable and peaceful environment for all our guests, and we regret that we fell short in this instance. We appreciate your feedback and hope to have the opportunity to make it right.Sincerely,Hollywood Inn Suites Hotel Management

8/10 Good

Elizabeth

Liked: Amenities
No complain
Stayed 1 night in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 23 Apr 2024
Dear Elizabeth,Thank you for your feedback! We're glad to hear that you had no complaints during your stay. If there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

jesus

Stayed 1 night in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 14 May 2024
Dear Jesus,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Hollywood Inn Suites Hotel many more times.Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Terry

Stayed 1 night in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 7 May 2024
Dear Terry,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Hollywood Inn Suites Hotel many more times.Regards,Hollywood Inn Suites Hotel Management

6/10 Okay

sommay

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 19 Apr 2024
Dear Sommay,Thank you for leaving us a rating of your stay. We hope to have the opportunity to welcome you again to provide you with a better experience in the future. Thank you for choosing to stay with us at Hollywood Inn Suites Hotel.Regards,Hollywood Inn Suites Hotel Management

6/10 Okay

Sindy

Travelled with family, Business traveller
Liked: Staff & service, amenities
This hotel wasn't bad, it was good for a 1 night stay coming from airport late and heading next day to Vegas driving. So it wasn't bad for 1 night stay but I wouldn't stay in this location for more than that. It's just me not the hotel. Staff was very helpful and understanding
Stayed 1 night in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 22 Apr 2024
Dear Sindy,We're pleased that our hotel provided a convenient and satisfactory stay for your overnight stopover. It's understandable that for a short stay like yours, the location may not have been a major factor. We're glad that our staff could assist you and make your experience a positive one.Thank you for your feedback, and we appreciate your understanding. Should your travels bring you back to our area in the future, we hope to have the opportunity to welcome you back for another comfortable stay, even if it's just for a night! If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Safe travels!Regards,Hollywood Inn Suites Hotel Management

4/10 Poor

James

Travelled with family
Disliked: Amenities
The area surrounding this Hotel is rough, hence the complete plexiglass enclosure of the front desk. It is difficult to get past that, only one reason for it. Little to no amenities. That's fine, not a deal- breaker. It was understood and there was no plan for hanging around on the property to avail ourselves of those that might be provided. The real kicker for this property is the noise, if you are on a lower level. Those in the room above us? It sounded like a basketball game going on and we heard every little sound like they were in the room with us. It doesn't help that the newly put in, cheap, linoleum flooring throughout (no carpet) acts like a sounding board for everything. Could hear them breathing. All of this is bad as it is, but when the group comes back from a night out (as they are entitled to do) at 2:30 AM, and they are moving back and forth about the room for the better part of an hour, showering, talking, laughing, dropping phones or brushes or shoes, or whatever...it is hard to ignore the poor quality of the construction and plan for sound (FYI, Tile was not a good choice). It was extremely bad! Extremely! Worse than any apartment I've ever lived in. I did not sleep after that. Kinda ruins it wouldn't you say? I won't stay here again. No incentive. It isn't cheap enough to justify. Nor would I recommend it to anyone. Too many other, better options in the area at a price not far exceeding that of Hollywood Inn's. Lipstick on a pig is what I would say
Stayed 1 night in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 18 Apr 2024
Dear James,We're sorry to hear about your disappointing experience at our hotel. We understand the importance of a peaceful and comfortable stay, and it's disheartening to learn that you were disturbed by noise from neighboring guests and found the construction and soundproofing lacking. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to improve our facilities and services. We apologize for any inconvenience caused and regret that we were unable to meet your expectations. Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hollywood Inn Suites Hotel Management

10/10 Excellent

thania

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its a really nice hotel to stay in i liked that parking is easy. Room was clean. Quiet place to sleep. Just when checking in there was nobody there to check in when the girl comes back she says “ Yea I was taking my 10 min break” with attitude ummm Ok . im a client i dont know what time your breaks are there was no sign or anything. I was in Gardena for an event I had to get my room and check in to get ready. Just customer service needs improvement over all everything else with the hotel is perfect.
Stayed 1 night in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 16 Apr 2024
Dear Thania,We're glad you found our hotel to be a nice place to stay, with easy parking, clean rooms, and a quiet environment for sleeping. However, we apologize for the inconvenience you experienced during check-in. Providing excellent customer service is important to us, and we're sorry that you encountered a delay and attitude from our staff member. Your feedback is valuable to us, and we'll address this issue with our team to ensure it doesn't happen again in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother and more enjoyable experience next time. Thank you for choosing to stay with us.Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Kandice

Liked: Cleanliness, staff & service, property conditions & facilities
Love it.
Stayed 1 night in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 12 Apr 2024
Dear Kandice,We're thrilled to hear that you loved your stay with us! Providing a positive experience for our guests is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back again soon!Regards,Hollywood Inn Suites Hotel Management

2/10 Terrible

Michael

Stayed 1 night in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 30 Apr 2024
Dear Michael,Thank you for taking the time to leave a rating about your stay. We would appreciate any additional feedback about your visit. Our team strives to provide excellent service, and we would love to give you a better stay on your next trip.Sincerely,Hollywood Inn Suites Hotel Management

10/10 Excellent

Ahmad

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 10 Apr 2024
Dear Ahmad,Great to hear! If you have any questions or need assistance with anything else, please let me know. We are here to help!Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Gregory

Stayed 3 nights in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 10 Apr 2024
Dear Gregory,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Hollywood Inn Suites Hotel many more times.Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Sarai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and affordable
Stayed 1 night in Apr 2024
Response from Hollywood Inn Suites Hotel Management on 4 Apr 2024
Dear Sarai,We're delighted you found our hotel very clean and affordable. Our priority is providing a comfortable and budget-friendly experience for our guests, and we're glad we could meet your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable stay! If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your feedback and your business!Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! Everything was outstanding, the staff, the room, the cleanliness, and the coffee and sparkling wayer station were the icing on the cake! Kudos to you all! Thanks for a wonderful experience! Ill definitely be back soon! Jeanine
Stayed 2 nights in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 4 Apr 2024
Dear Jeanine,Thank you so much for your excellent feedback, Jeanine! We're thrilled you had such an outstanding experience during your stay with us. We strive to provide exceptional service, clean and comfortable rooms, and thoughtful amenities like our coffee and sparkling water station. We're delighted that we could exceed your expectations, and we can't wait to welcome you back for another fantastic stay shortly! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We appreciate your kind words and your business!Regards,Hollywood Inn Suites Hotel Management

6/10 Okay

Shirleta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was in the room I was itching and A day late looked at the pillow and it was bed bugs on the bed andpillow
Stayed 3 nights in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 2 Apr 2024
Dear Shirleta,We're deeply sorry to hear about your experience with bed bugs in your room. We take reports of pests very seriously and have initiated a thorough investigation and treatment process to address the issue promptly. Your comfort and safety are our top priorities, and we apologize for any inconvenience or discomfort this may have caused you. Please rest assured that we are taking all necessary steps to ensure that this does not happen again in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to our management team.Sincerely,Hollywood Inn Suites Hotel Management

10/10 Excellent

Ahmed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest 2 or 3 star hotels I've been to in the US. Comparable with standards abroad. Bathroom toiletries plenty available, room was super spacious. Parking is easy access but costs $10. 15 min drive to airport. Mini fridge and desk in room (But no coffee machine.) Great value and would def. go again. Cons: Only one person working the front desk at night. Check-in had a line and waited 15-25 min to check-in. The neighborhood is ok, Target nearby and shopping, but didnt feel the safest.
Stayed 1 night in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 28 Mar 2024
Dear Ahmed,We're glad to hear that you found our hotel to be one of the cleanest you've experienced. Our spacious rooms and ample bathroom toiletries make it a great value. We appreciate your positive comments about the value offered and are pleased you would consider staying with us again.Regarding your concerns, we apologize for the inconvenience caused by the wait time during check-in and the limited staffing at the front desk at night. We understand that this may have affected your overall experience, and we will consider your feedback to improve our service levels.Additionally, we regret that the neighborhood did not meet your safety expectations. We take the safety and security of our guests very seriously and will continue to work on ways to ensure that all our guests feel comfortable during their stay.Regards,Hollywood Inn Suites Hotel Management

4/10 Poor

luciana

Stayed 1 night in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 18 Apr 2024
Dear Luciana,We apologize for your difficulties while staying at our Hollywood Inn Suites Hotel hotel. This is not at all the type of experience we aim to provide. Once again, we are sorry we did not meet your expectations. We certainly would love to hear directly from you with more context and feedback on where we failed to meet your expectations.Sincerely,Hollywood Inn Suites Hotel Management

10/10 Excellent

Ramona

Stayed 1 night in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 16 Apr 2024
Dear Ramona,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Hollywood Inn Suites Hotel many more times.Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Wang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so nice and I love it
Stayed 1 night in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 27 Mar 2024
Dear Wang,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Hollywood Inn Suites Hotel. We would love to host you again on your next Hollywood Inn Suites Hotel visit. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Regards,Hollywood Inn Suites Hotel Management

6/10 Okay

Gantumur

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 27 Mar 2024
Dear Gantumur,Thank you for leaving us a rating of your stay. We hope to have the opportunity to welcome you again and provide you with a better experience in the future. Thank you for staying with us at the Hollywood Inn Suites Hotel.Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Keilah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 27 Mar 2024
Dear Keilah,Thank You for the PERFECT SCORE rating of your experience at Hollywood Inn Suites Hotel! We are thrilled that you loved your stay. We'd love to host you again in the future.Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place to spend the night
Stayed 1 night in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 27 Mar 2024
Dear Alberto,We're delighted you found our hotel an excellent place to spend the night! Providing a comfortable and enjoyable experience for our guests is our priority, and we're glad that you enjoyed your stay with us. Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure you have a wonderful experience every time.Regards,Hollywood Inn Suites Hotel Management

8/10 Good

david

Liked: Cleanliness
I was not happy that AFTER I booked my room, I was notified that there was a $10.00 charge to park in a lot shared with a restaurant. I was also not happy that my credit card was CHARGED rather than a Hold placed on incidentals. The front desk had a sign stating that funds would be released in 5-7 days.
Stayed 1 night in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 26 Mar 2024
Dear David,We apologize for any inconvenience caused by the parking fee and the charge to your credit card.  We understand your frustration and will review our policies to ensure clarity and transparency for our guests in the future.  We'll also look into the incidental hold and make necessary procedure adjustments.  Your feedback is valuable to us, and we appreciate your understanding.  If you have any further concerns or questions, please contact us.Sincerely,Hollywood Inn Suites Hotel Management

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 20 Mar 2024
Dear Adrian,We appreciate your positive feedback about our hotel.  We take pride in catering to our guests’ needs as best as possible.Regards,Hollywood Inn Suites Hotel Management

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 21 Mar 2024
Dear Georgia,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you at Hollywood Inn Suites Hotel many more times.Regards,Hollywood Inn Suites Hotel Management

4/10 Poor

Kaila

Stayed 2 nights in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 10 Apr 2024
Dear Kaila,Thank you for leaving a review for us; however, we apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Sincerely,Hollywood Inn Suites Hotel Management

10/10 Excellent

Ole

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 19 Mar 2024
Dear Ole,We're delighted to hear that you found the accommodation to be very clean.  If there's anything else you need during your stay, please don't hesitate to let us know.  We're here to ensure you have a comfortable experience.Regards,Hollywood Inn Suites Hotel Management

4/10 Poor

Tran

Travelled with family
Disliked: Property conditions & facilities
Stupid bathroom sliding door never stay closes
Stayed 1 night in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 19 Mar 2024
Dear Tran,We apologize for the inconvenience you experienced with the sliding bathroom door during your stay. We appreciate your feedback and regret that this issue was not brought to our attention during your visit. Our team is dedicated to ensuring our guests' comfort, and we would have been happy to address the problem promptly had we been made aware of it. Please accept our apologies, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future.Sincerely,Hollywood Inn Suites Hotel Management

10/10 Excellent

Davon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hollywood Inn Suites Hotel Management on 19 Mar 2024
Dear Davon,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you at Hollywood Inn Suites Hotel many more times.Regards,Hollywood Inn Suites Hotel Management