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Reviews of Holiday Inn El Monte - Los Angeles, an IHG Hotel

3 out of 5
Holiday Inn El Monte - Los Angeles, an IHG Hotel
9920 Valley Boulevard, El Monte, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1008 reviews" "
Rating 8 - Good. 232 out of 1008 reviews" "
Rating 6 - Okay. 60 out of 1008 reviews" "
Rating 4 - Poor. 28 out of 1008 reviews" "
Rating 2 - Terrible. 26 out of 1008 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mohsin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I stayed 4 nights and made a request 2 times for room service which i didn’t get
Stayed 4 nights in May 2024

8/10 Good

Cheuk Man

Stayed 2 nights in May 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property seems new. Much more elegant than I expected. It was a nice stay.
Stayed 2 nights in May 2024
Response from FD on 9 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

drew alexander

Stayed 3 nights in May 2024

8/10 Good

QIUYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk on 3 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rena, MIRAMAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is better to provide tooth brush and slippers.
Stayed 2 nights in Apr 2024
Response from Front Desk on 3 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jason, Williston Park

Liked: Cleanliness, amenities, property conditions & facilities
Worth the money for a clean hotel
Stayed 1 night in Apr 2024
Response from Front Desk on 3 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk on 3 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

jose

Stayed 1 night in Apr 2024

8/10 Good

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2024
Response from Front Desk on 3 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Wei

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk on 6 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Kaung Khant

Stayed 1 night in Apr 2024
Response from FD on 9 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brandon

Stayed 1 night in Jan 2024
Response from FD on 9 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 6 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Desk on 6 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Front Desk on 6 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jesus

Stayed 1 night in Apr 2024
Response from Front Desk on 6 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Miao Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Apr 2024
Response from Front Desk on 6 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ryan

Stayed 4 nights in Apr 2024
Response from Front Desk on 3 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Lots of parking. Id definitely stay again.
Stayed 1 night in Apr 2024
Response from Front Desk on 6 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

GIHEE

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Front Desk on 6 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel. Everything was clean and well kept. The parking is also free. The stay was great.
Stayed 2 nights in Apr 2024
Response from Front Desk on 6 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Minh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price paid. Great Value and friendly staff
Stayed 1 night in Mar 2024
Response from Front Desk on 6 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from FD on 6 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Mar 2024
Response from Holiday Inn El Monte on 18 Mar 2024
Thanks for staying with us. We look forward to hearing from you soon.

10/10 Excellent

Dulce Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly
Stayed 4 nights in Mar 2024
Response from Holiday Inn El Monte on 15 Mar 2024
Thank you for staying with us, we look forward to seeing you again :)

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are all very nice and helpful.
Stayed 5 nights in Mar 2024
Response from Holiday Inn El Monte on 15 Mar 2024
Thank you for staying with us, we look forward to seeing you again :)

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Holiday Inn El Monte on 15 Mar 2024
Thank you for staying with us, we look forward to seeing you again :)

10/10 Excellent

Tai, Daly City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy room and clean, easy pPeking, great Chinese restaurant and friendly staffs.
Stayed 1 night in Mar 2024
Response from FD on 6 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fangqin

Stayed 1 night in Feb 2024
Response from Holiday Inn El Monte on 15 Mar 2024
Thank you for staying with us, we look forward to seeing you again :)

10/10 Excellent

Andy

Muy cordial el personal y las habitaciones muy limpias
Stayed 1 night in Mar 2024
Response from Holiday Inn El Monte on 15 Mar 2024
Thank you for staying with us, we look forward to seeing you again :)

10/10 Excellent

Andy

Liked: Amenities
Muy limpia y todo estuvo perfecto
Stayed 1 night in Mar 2024
Response from Holiday Inn El Monte on 18 Mar 2024
Thanks for staying with us. We look forward to hearing from you soon.

10/10 Excellent

youlin

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Feb 2024
Response from Holiday Inn El Monte on 15 Mar 2024
Thank you for staying with us, we look forward to seeing you again :)

8/10 Good

Dai-Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Holiday Inn El Monte on 15 Mar 2024
Thank you for staying with us, we look forward to seeing you again :)

10/10 Excellent

Pui

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Feb 2024
Response from Holiday Inn El Monte on 18 Mar 2024
Thanks for staying with us. We look forward to hearing from you soon.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Holiday Inn El Monte on 18 Mar 2024
Thanks for staying with us. We look forward to hearing from you soon.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Convenient
Stayed 1 night in Feb 2024
Response from Holiday Inn El Monte on 18 Mar 2024
Thanks for staying with us. We look forward to hearing from you soon.

6/10 Okay

steve, King Of Prussia

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

4/10 Poor

Sylvia

Business traveller
Disliked: Cleanliness, property conditions & facilities
I will pass next time!
The carpets in the halls were completely filthy and needed carpet tucking so bad! I almost tripped on one part! Showers were just dirty! Very disappointed!
Stayed 1 night in Feb 2024

8/10 Good

Robin, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to stay.
Stayed 3 nights in Feb 2024

4/10 Poor

Christopher

Travelled with family
Disliked: Cleanliness, amenities
This has to be my worse experience of all time! Never had a problem with these hotels untill this pass stay, first while using the restroom i had a cockroach land on my leg then again later in the evening another roach showed up in the shower. The next morning thinking I got the roaches theres another one by the door... This hotel has a restaurant inside and if there is roaches in the room, what about the restaurant....

10/10 Excellent

Jialang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the rooms are quite clean too. The bed was comfortable and the shower rooms are a good size with updated interiors. Would recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Sergio

Stayed 1 night in Feb 2024

10/10 Excellent

Lei

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Vai

Travelled with family
The best Holiday Inn in El Monte. Will be back in the nearest future
Stayed 1 night in Feb 2024

10/10 Excellent

Hailee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was nice, close parking, easy to check in and out.
Stayed 1 night in Feb 2024

10/10 Excellent

ALBERTO, Elk Grove

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean property and friendly people
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice would recommend
Stayed 1 night in Feb 2024

10/10 Excellent

Cipriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit noisy, street construction
Stayed 4 nights in Jan 2024