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Reviews of Hampton Inn & Suites Hermosa Beach

2.5 out of 5
Hampton Inn & Suites Hermosa Beach
1530 Pacific Coast Hwy, Hermosa Beach, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 391 out of 689 reviews" "
Rating 8 - Good. 214 out of 689 reviews" "
Rating 6 - Okay. 55 out of 689 reviews" "
Rating 4 - Poor. 16 out of 689 reviews" "
Rating 2 - Terrible. 13 out of 689 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on a busy road yet close to main area of shops and dining. Easy accessible. Provides breakfast which is a huge plus
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Amenities
Excellent property located within walking distance to the beach.
Stayed 4 nights in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in May 2024

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to beaches.
Stayed 7 nights in Apr 2024

8/10 Good

Josh

Stayed 2 nights in Apr 2024

4/10 Poor

James

Liked: Staff & service
Disliked: Property conditions & facilities
We have stayed here before, primarily because it is conveniently located to family we are visiting. The parking is good but expensive. The breakfast area, food, and coffee are very good. There is no dresser, only three small wire trays, which are inadequate for any more than a couple of days. There were 2 significant issues during the stay: the mattress is very worn and we had to shift around to find a spot where the coils weren’t digging into our sides. The second issue was a leaking toilet; not from the tank, but from the bowl itself. Caulk had been applied to the area of the leak in an attempt to hide it rather than a proper repair.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sean

Stayed 1 night in Apr 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected - met all the standards for this range hotel a little extra.
Stayed 1 night in Apr 2024

6/10 Okay

James

Stayed 1 night in Apr 2024

8/10 Good

miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location did a lot of walking around the beach close access to my hotel enjoyed my vacation
Stayed 2 nights in Mar 2024

8/10 Good

Yelizaveta

The property is a bit run down we liked the free breakfast and just minutes from the beach . The first room we got was next to the laundry room which is the worst room ever especially when the maid starts spinning sheets , worse nose ever especially being in a room so close to it but we did end up changing rooms for a bigger room ! Hotel is pet friendly which is great to bring our dog !
Stayed 2 nights in Mar 2024

10/10 Excellent

Iyun, Durham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the proximity to neighborhood beaches and the airport!
Stayed 2 nights in Mar 2024

10/10 Excellent

Lopez

Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were all easy to deal with and very friendly
Stayed 4 nights in Feb 2024

10/10 Excellent

Terry

Stayed 1 night in Feb 2024

8/10 Good

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent price and close to destination.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
A solo getaway for a mom who lived in the area in my prior life and this was the perfect hotel stay. The front desk staff, Donovan, was the sweetest. The hotel is walking distance to the beach, Starbucks, El Pollo Inka, and all the eateries on Pier Ave. my friends had an easy time getting me and dropping me off. The hotel was clean and quiet.
Stayed 1 night in Jan 2024

10/10 Excellent

KATHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice atay
Even though I had two window views, they were both the sides of other bldgs. Other than that the room was nice and clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the entire staff
Stayed 3 nights in Feb 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Front Desk Service
Thoroughly enjoyed our stay. Exceptional customer sevice from the front desk lady the entire time, for all of our requests. Very happy with our hotel experience.
Stayed 1 night in Feb 2024

10/10 Excellent

Jody

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Great location and staff but the property is old. The carpets look like they need a very good shampooing and the hotel smells like cigarette smoke. The room was clean and comfortable. The service good!
Stayed 2 nights in Jan 2024

8/10 Good

Grigory, Castro Valley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is fairly clean and in a good condition. The room was of a weird shape - long and narrow. The hallway is a maze. Parking spots are narrow. Part of the parking in under the building and there is high chance of scratching your car because of support pillars. There was an issue with hot water. When I showered after 11pm - the water was warm but not how. Took ~10 min to get hotter water Breakfast is ok. First day they served bacon that was ok, second day - sausages which were berely edible. The hotel is located right on PCH, but with windows closed the noise was minimal. There are plenty of places to eat nearby, ~15 min walk to Hermosa beach Overal an ok stay

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel ran out of hot water in the afternoon, uncomfortable taking a shower.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023

6/10 Okay

korey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great spot, not a great room
I love the hotel, breakfast, staff and location. But I think we got the worst room in the hotel! Right next to the laundry area, and our balcony was under a stairwell ON the street.
Stayed 1 night in Dec 2023

10/10 Excellent

Jacklyn

Liked: Staff & service, property conditions & facilities, room comfort
It was good I love everything but one thing is that the floor was kinda dirty because I wore my new socks and they got dirty really fast but honesty it was good! And felt safe
Stayed 1 night in Dec 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor quality paper goods.
Stayed 3 nights in Dec 2023

8/10 Good

Pete

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

cassandra

Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Stayed 1 night in Nov 2023

4/10 Poor

Adena

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not clean but great location
Great location but room was not clean. There was dirt and hair on the floor and the bathroom was not clean. In the middle of the night we were awoken to conversations people were having in other rooms - we think they were maybe sitting outside on their balcony.
Stayed 1 night in Nov 2023

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. However too many flies in my room.... I think housekeeping leaves the screenless window and door open.
Stayed 4 nights in Oct 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location! Short walk to pier. Tons of eating options. Only shortfall is the paid parking.
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Great place
Stayed 2 nights in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

cynthia

Stayed 4 nights in Oct 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, amenities were nice. Love the location and the balcony view of the ocean. Front desk was available and courteous. Beach in walking distance. Will stay here again.
Stayed 3 nights in Sep 2023

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking charge for each night needs to be free of charge for those staying there
Stayed 3 nights in Sep 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. My daughter left her phone after we checked out and a very nice man helped me!!!! Wonderful.
Stayed 3 nights in Sep 2023

10/10 Excellent

esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff are excellent cleanliness very good 😊 the only thing with Room 327 needs a much bigger television small and can’t hear it from the bed.
Stayed 1 night in Sep 2023

10/10 Excellent

Motasem

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place. I loved it.
Stayed 5 nights in Sep 2023

8/10 Good

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice new clean other than the weird customer under us complaining at 7 pm about “noise” overall nice hotel
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient location and great for pets.
Hotel is located walking distance from Hermosa pier so it’s convenient to shops and restaurants. The rooms was very clean along with the lobby/dining area for breakfast. I would recommend that the hotel replace their hallway carpets or maybe a deep cleaning. They look filthy.
Stayed 2 nights in Aug 2023

2/10 Terrible

Gregory

Waited an hour to check in. Reservation did not show up in their system.
Stayed 1 night in Aug 2023

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Penny

Very good for a one night stop over
Stayed 1 night in Aug 2023