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Reviews of El Royale Gardens Near Universal Studios

2.5 out of 5
El Royale Gardens Near Universal Studios
11117 Ventura Blvd, Studio City, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 469 out of 580 reviews" "
Rating 8 - Good. 87 out of 580 reviews" "
Rating 6 - Okay. 11 out of 580 reviews" "
Rating 4 - Poor. 8 out of 580 reviews" "
Rating 2 - Terrible. 5 out of 580 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and it was only a 10 minute walk from Universal Studios.
Stayed 1 night in May 2024

10/10 Excellent

Mary

Travelled with family
Great local gem motel - nice team, efficient and helpful! Thank you
Stayed 1 night in May 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did a lot of research and came upon this property. It was cute and quiet. Parking right outside the door makes for easy unloading. It was perfect for a couple. Yes you can walk to universal but it is a little bit longer than what they advertise. There’s a big hill after the walk and there’s a shuttle provided by universal you can use to take up the hill. We ended up ubering back after a long day of walking (11$). Which was perfect. Overall I was happy with the property. Clean and updated. They had small breakfast provided and coffee in the am (oatmeal and muffins). Perfect to get the day going. Would stay here again
Stayed 2 nights in Apr 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing!
Stayed 3 nights in Mar 2024

10/10 Excellent

Adrian

Stayed 2 nights in Mar 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute place near universal studios. Staff was so nice and welcoming!
Stayed 1 night in Mar 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further
Quite the gem! Robert, Oscar and Xavier (who was dapper, funny and witty) were more like hosts than staff. We walked to universal studios no problem. We felt safe and cared for. The room was simple, clean and comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Clean facilities and very easy check in/out. Administration people were friendly and informative. Our stay was very comfortable. Would stay here again in the future.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rose Bowl Game
When we drove up we were a little worried, however that was quickly gone with the clerks helpfulness. The room was very nice and we could see that they were remodeling the hotel. We had chosen this place because we were staying at Disneyland and we didn’t want to drive to the Rose Bowl game early in the morning. This was a perfect spot for us!
Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & cozy!
Very clean room & bathroom! Safe, cozy & comfortable setting within walking distance to the grocery store and restaurants.
Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly, they let us check in early. Room small but with everything we needed, the bathroom though was very spacious with excellent products. 15 min walk to universal studios tram.
Stayed 2 nights in Oct 2023

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were terrific -- very clean and perfect for a trip to Universal. The staff were also super friendly, especially Xavier! Thanks for such a great visit!
Stayed 3 nights in Nov 2023

10/10 Excellent

robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome. Very welcoming. Comfortable sized rooms. Next time, i will ask for the 95 plus year old side on the reservation.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lived in LA for over 25 years so I guess this should give me some cred. The hotel was easy to locate; one parking spot came with the room and to boot, it was right in front of my room. Check-in was smooth but if you're a smoker (which I am not), you will be charged a deposit. The staff was courteous and playful, which made the check-in process easy after sitting for hours in LA traffic. There are several restaurants you can walk to. I chose an indian food place across the street (SO GOOD!) The room was clean with nice faux wooden tiles. The hotel itself felt safe. THE DRAWBACK: Listen, I hate soft beds. I just do. I feel like I am sinking in them. SO if you are like me, expect to have a bit of hard time sleeping. I like firm beds and wish I had known but -= that being said, that was the only drawback to booking the space. I can't speak to the coffee and "breakfast" because I never had it and never do when I stay in any hotel. This hotel was a deal; it was really close to everything and accessible.
Stayed 1 night in Nov 2023

10/10 Excellent

Aldon J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for universal studios
The manager was very nice and gave us options and tips for around town. We were there for our anniversary and he made it very special. Thank you for giving us a nice safe place to stay for our trip
Stayed 1 night in Oct 2023

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend came here from Japan for the first time and I really wanted to let him have a fun experience in America and at Universal Studios. We booked the El Royale because of how close it is to Universal and how affordable it was compared to other hotels. Our experience was lovely and the employees were incredibly kind and accommodating. This is also probably an odd thing to comment on, but I loved that there are hard wood floors rather than carpet. They looked and felt so much cleaner than the past hotel carpets I’ve seen, it made me wonder why hotels bother at all with carpet in the first place! The shower is really nice. They let us drop off luggage early, and let us check out early to make our flight on time. We can’t thank you enough for the seamless experience.
Stayed 4 nights in Oct 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My goodness. Where do I start? This hidden gem was totally unexpected. I was looking for a place for my wife and daughter to stay before a day at Universal in the big name hotels were double the price of the El Royale with lower ratings. I am normally not a fan of older properties, but what an incredible surprise. First of all, Robert is one of the nicest and most helpful property managers I have ever talked with. I had a question before the booking that he answered quickly, and then I had a mixup on the reservation that he happily took care of for us. When my wife and daughter got to the property he greeted them by name, got them into a wonderful room, and even upgraded them to a two bed unit. He also provided recommendations for an outstanding local restaurant. The pictures of the property don’t do it justice. While it is an older “ motor lodge” design, the Gardens units are extremely well-kept, clean, and large. It’s not the Ritz Carlton, but you’re not paying for the Ritz Carlton either. I highly recommend the El Royale Gardens, and especially Robert the proprietor, to anyone!

10/10 Excellent

Megan

Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and courteous staff
Nice place that was tucked away near Universal Studios. Staff was courteous and helpful. Space was clean and in good shape.
Stayed 2 nights in Oct 2023

10/10 Excellent

Liza

Liked: Property conditions & facilities
Friendly staff, close to Universal studios and the room was super clean. Will definitely be staying here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Deli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely nice and hospitable. They upgraded our room for free and provided an electric water boiler when we asked for hot water. They sincerely want us to have a comfortable stay with them.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful 2 night stay here while visiting Universal Studios. Hotel was nice, clean, and updated and the staff was very friendly and helpful. Was a short Lyft ride away from Universal Studios. We would definitely stay here again if we are in the area!
Stayed 2 nights in Sep 2023

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy parking, safe area, plenty of shopping and restaurants within a 5-10 drive, bus stop is close by, helpful staff. Liked it so much I booked another stay there.
Stayed 5 nights in May 2023

8/10 Good

sandra

Liked: Cleanliness, staff & service
Small quaint hotel, a little outdated, very tight parking hard to get in and out, staff very friendly
Stayed 2 nights in Sep 2023

10/10 Excellent

Layla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, the front desk and owner were so kind and helpful
Stayed 3 nights in Aug 2023

10/10 Excellent

Mona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place! Very friendly staff. Will definitely stay here next time!
Stayed 2 nights in Aug 2023

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite place to stay in LA.
The folks at the El Royale are so friendly and kind. I stay there several times a year and am always happy with my room, the parking and the service. This is really my favorite place to stay in LA.
Stayed 2 nights in Aug 2023

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent costumer service
Stayed 1 night in Aug 2023

10/10 Excellent

Michael Curtis

Travelled with family
Robert is a very capable and gracious host.
Stayed 3 nights in Aug 2023

4/10 Poor

Anithea

Travelled with family
Disliked: Staff & service
Old and filthy
This was a house behind the resort. We we re shokes how filthy and old tjis house was. My sister recently passed away from overdose so my parents we r e here from Florida to bring her lids together for comfort and relief from the stress. The carpet was filthy. The blinds and window treatments were broken and old. This ho6se needs to ne upgraded. The kitchen floor was dirty....My parents paid over $1,400 for 4 days. My mother spent time cleaning instead of relaxing. When you pay that kund of moneyto stay somewhere the environment should ve pristine
Stayed 1 night in Jul 2023

10/10 Excellent

Jinling

Stayed 1 night in Jul 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Raman

Stayed 1 night in Jul 2023

10/10 Excellent

Hongye

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful.

10/10 Excellent

Polet

Stayed 3 nights in Jun 2023

10/10 Excellent

Anamaria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I traveled with my daughter ( 16 years old) and stayed at this property 3 nights. The room was clean, and safe. The parking was convenient as well. The staff was helpful and respectful.
Stayed 3 nights in Jul 2023

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Staff goes above and beyond here. Despite the age of the building, rooms are clean and upgraded. Free parking in LA is also a plus! Would definitely stay here again!
Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Stayed 1 night in Jun 2023

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

SAM

Disliked: Room comfort
The room smelled of cigarettes, despite assurances that it was a non smoking room. I have asthma. Also, no bedside light.
Stayed 1 night in Jun 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast and easy. You get a covered personal parking right by your door so its very convienent for unloading luggage. Room was decent, nice size fridge and microwave worked well. The shower is a walk in shower really nice. The stores in the area had very nice people working. Room was already cool with Air condition when we arrived, big plus on a hot day. If I go to Universal Studioa again I woukd book a room here again. Its a great value.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Perfect gem in the heart of Universal Studio! Friendly staff, clean and cozy room. Will definitely come back here for our next trip!
Stayed 1 night in Jun 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room and the staff was very friendly and helpful. Free parking in a safe lot was great. No problems, would stay here again.
Stayed 7 nights in May 2023

10/10 Excellent

Robin

Stayed 1 night in May 2023

10/10 Excellent

Tia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hidden gem for Universal!
We had the greatest time! This hotel is friendly, safe and in a prime location! The staff were so welcoming and personable. The ubers to downtown LA and Universal were really affordable and fast. We cannot say enough positive things about our trip and our stay. We will be back!
Stayed 3 nights in May 2023