Economy Studio Suite | Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Cabana Inn & Suites

2.5 out of 5
Cabana Inn & Suites
1500 E Pacific Coast Hwy, Long Beach, CA

Reviews

7.4

Good

Rating 10 - Excellent. 360 out of 1005 reviews" "
Rating 8 - Good. 279 out of 1005 reviews" "
Rating 6 - Okay. 158 out of 1005 reviews" "
Rating 4 - Poor. 92 out of 1005 reviews" "
Rating 2 - Terrible. 116 out of 1005 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Hanh

Liked: Amenities
Clean
Stayed 1 night in May 2024
Response from umang on 12 May 2024
Thank you kindly for the perfect rating! We appreciate you as well as your business. We hope to see you again soon!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Apr 2024
Response from umang on 10 May 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

10/10 Excellent

Lorraine

Travelled with group
The rooms were clean and fresh. The staff were friendly, helpful and generous. We would definitely come back to this hotel when in the area.
Stayed 1 night in Apr 2024
Response from umang on 10 May 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

6/10 Okay

severo

Disliked: Staff & service
Floor and shower dirty. Cable tv did not work. Kept my deposit for a month. Could not get a hold of manager to resolve the issue.
Stayed 1 night in Apr 2024
Response from umang on 10 May 2024
It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

6/10 Okay

casandra

Stayed 1 night in May 2024
Response from umang on 10 May 2024
It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room & able to sleep on comfortable bed. Quiet area, no problems here.
Stayed 1 night in May 2024

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was dirty!! The rooms look nothing like the rooms they posted in the pictures! There was old milk under our bed there was cockroaches in the room! It smells like cigarettes do not book here!!!!

4/10 Poor

Berta

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was great and very nice… the pictures were very deceiving. The rooms were dirty, rusty, and in very poor condition. We had ants in our room as soon as we checked in
Stayed 2 nights in Apr 2024
Response from umang on 2 May 2024
would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention

10/10 Excellent

Robles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean, great parking, convenient.
Stayed 1 night in Apr 2024
Response from umang on 12 May 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , great staff they go out of their way to make sure your stay is great we had an issue with our door at 2 am they gave us a new room and made sure everything was great . Thank you !
Stayed 1 night in Mar 2024
Response from umang on 30 Apr 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

2/10 Terrible

Elizabeth

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
During the night cockroaches crawled into bed.
Stayed 1 night in Apr 2024
Response from umang on 30 Apr 2024
would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from umang on 30 Apr 2024
Thank you kindly for the perfect rating! We appreciate you as well as your business. We hope to see you again soon!

10/10 Excellent

david

Stayed 1 night in Apr 2024
Response from umang on 30 Apr 2024
Thank you kindly for the perfect rating! We appreciate you as well as your business. We hope to see you again soon!

10/10 Excellent

Keona, Compton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 2 nights in Mar 2024
Response from umang on 30 Apr 2024
Thank you kindly for the perfect rating! We appreciate you as well as your business. We hope to see you again soon!

4/10 Poor

Shannon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The photos show a well kept hotel, and that’s not what you get at all. Our room was small, had a horrible smell and we definitely didn’t feel safe at night. Absolutely do not book this hotel if you want to relax and sleep!
Stayed 1 night in Mar 2024
Response from umang on 23 Apr 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.

10/10 Excellent

Deo Erik Paolo

Stayed 1 night in Mar 2024
Response from umang on 10 May 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

10/10 Excellent

Trisha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, insides were newly redone.
Stayed 1 night in Jan 2024
Response from umang on 18 Apr 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in/out
Stayed 1 night in Apr 2024
Response from umang on 18 Apr 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

4/10 Poor

CEDRIC

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I like the TV the bed was neatly made Rose clean but it still needs some upgrades it's kind of dated
Stayed 1 night in Apr 2024
Response from umang on 14 Apr 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities
Good space and was very personal
Stayed 1 night in Apr 2024
Response from umang on 14 Apr 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

8/10 Good

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from umang on 14 Apr 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

4/10 Poor

Esther

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No trash can in the restroom and the cable for the tv did not work even after doing everything that was instructed.
Stayed 1 night in Apr 2024
Response from umang on 14 Apr 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.

2/10 Terrible

Whitney

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was not as it appeared to be in the photos, we came across several bugs, I was hoping to shower once we arrived but it appeared that there was mold in the ceiling of the bathroom so I did not.
Stayed 1 night in Mar 2024
Response from umang on 10 Apr 2024
It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean and well cared for property! I found the Cabana Inn & Suites through Expedia. At first I was a little Leary of the location but as soon as I pulled onto the property I felt at ease as it is a very clean and well kept property. Mr Patel the owner-a very nice man btw, checked me in himself. The lobby even had some great amenities and toiletries, as well as snacks and beverages. My first impression of the room was clean and tidy, smelled like nothing (that is important), I hate when the rooms smell musty or strong cleaning products like bleach. The beautiful blinds were clean as well as the heater/ac. I felt comfortable touching the furniture in the room. The furniture was well cared floor, wood like floor is very nice. I chose a room with a king size bed, of course I checked the sheets immediately and they were pristine. The mattress was extremely comfortable and at my age you can not put a price on a good nights sleep. Plenty of pillows. I love that the desk and side tables have built in charging outlets. Thank you again to the Patel family for providing a safe, quality, pet-friendly, family owned hotel that I would stay at again.
Stayed 2 nights in Apr 2024
Response from umang on 10 Apr 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 1 night in Apr 2024
Response from umang on 10 Apr 2024
It was an absolute pleasure to have you stay at our hotel. Thank you for taking the time to leave a review for our property. We appreciate you and hope to see you again soon!

2/10 Terrible

Alex

Disliked: Staff & service, property conditions & facilities
I tried checking in and nobody was at the front desk so I had to sleep in my car until 7am.
Stayed 2 nights in Apr 2024
Response from umang on 6 Apr 2024
would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention

2/10 Terrible

Gilberto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty with a lot hair everywhere
Stayed 1 night in Apr 2024
Response from umang on 6 Apr 2024
would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention

2/10 Terrible

Nikkole

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from umang on 10 Apr 2024
It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.... very friendly staff. We got there early, they kept our luggage, so we could walk around and explore. Very clean rooms. We will definitely stay again next time we are in town.
Stayed 1 night in Mar 2024
Response from umang on 6 Apr 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to staY.
Stayed 1 night in Apr 2024
Response from umang on 6 Apr 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
One of mY favorite places.
Stayed 1 night in Apr 2024
Response from umang on 6 Apr 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

10/10 Excellent

Janica

Liked: Cleanliness, staff & service, property conditions & facilities
Liked my stay
Stayed 1 night in Mar 2024
Response from umang on 6 Apr 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

6/10 Okay

Adolfo, Bay Point

Just average
Stayed 3 nights in Mar 2024
Response from umang on 2 Apr 2024
would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention

6/10 Okay

Leonardo

The quality of the sheets and towels was very poor. Floors in the room needed to be mopped.
Stayed 6 nights in Mar 2024
Response from umang on 2 Apr 2024
It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from umang on 2 Apr 2024
Thank you kindly for the perfect rating! We appreciate you as well as your business. We hope to see you again soon!

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love I will stay again
Stayed 1 night in Mar 2024
Response from umang on 1 Apr 2024
Thank you kindly for the perfect rating! We appreciate you as well as your business. We hope to see you again soon!

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
One of mY most favorite places to staY when I’m in Long Beach.
Stayed 1 night in Mar 2024
Response from umang on 28 Mar 2024
It was an absolute pleasure to have you stay at our hotel. Thank you for taking the time to leave a review for our property. We appreciate you and hope to see you again soon!

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property manager was kind and professional. The location was conveniently locked located near restaurants and shipping.
Stayed 1 night in Mar 2024
Response from umang on 28 Mar 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. Staff are verY friendlY. Clean rooms & nice beds.
Stayed 1 night in Mar 2024
Response from umang on 27 Mar 2024
Thank you kindly for the perfect rating! We appreciate you as well as your business. We hope to see you again soon!

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 1 night in Mar 2024
Response from umang on 27 Mar 2024
Thank you kindly for the perfect rating! We appreciate you as well as your business. We hope to see you again soon!

10/10 Excellent

Myron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Mar 2024
Response from umang on 26 Mar 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

10/10 Excellent

Myron

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from umang on 26 Mar 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

6/10 Okay

Charlena

Stayed 2 nights in Mar 2024
Response from umang on 18 Apr 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

6/10 Okay

Porshea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from umang on 26 Mar 2024
It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

10/10 Excellent

Myron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024
Response from umang on 25 Mar 2024
We appreciate your detailed review and the time you took to let us know how you felt about our property. We are happy to hear that you enjoyed your stay and hope that you will consider staying with us again in the near future. Thank you!

10/10 Excellent

Pack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from umang on 22 Mar 2024
It was an absolute pleasure to have you stay at our hotel. Thank you for taking the time to leave a review for our property. We appreciate you and hope to see you again soon!

10/10 Excellent

Merlene

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms. Comfortable beds. We will be back!
Stayed 1 night in Mar 2024
Response from umang on 19 Mar 2024
Thank you for choosing to stay with us during your journey. We truly appreciate you taking the time to share your experience. Also, glad to hear that you will come back to see us again on your next trip to the area!

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & quiet spot before your cruise
Stayed 1 night in Mar 2024
Response from umang on 19 Mar 2024
Thank you for choosing to stay with us during your journey. We truly appreciate you taking the time to share your experience. Also, glad to hear that you will come back to see us again on your next trip to the area!

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from umang on 19 Mar 2024
We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

8/10 Good

Mia

Travelled with partner
Liked: Cleanliness, staff & service
It was a great stay as we were there for a couple days. It was close to everywhere we went. The only issue or downside was there was a few ants in the bathroom. But it was a decent area and the employees were very helpful and kind
Stayed 3 nights in Mar 2024
Response from umang on 19 Mar 2024
Thank you for choosing to stay with us during your journey. We truly appreciate you taking the time to share your experience. Also, glad to hear that you will come back to see us again on your next trip to the area!