All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was extremely clean. I usually do a white sock check on floors, dressers, drawers, counters, and bathrooms, and thile room passed the white sock check. I was amazed of how clean the entire room was. From the room to the bathroom to the closet to even the fridge. The staffs (evening and daytime) were very professional and helpful and made us feel welcome.
Cecile
Stayed 3 nights in Mar 2024
Response from gg on 29 Mar 2024
Thank you for your feedback. We hope you come back and see us again in the near future.Sincerely,Gary G.Hotel Manager
8/10 Good
KROSSFAYAH
23 Mar 2024
KROSSFAYAH
Stayed 3 nights in Mar 2024
Response from gg on 4 May 2024
Thank you for completing our survey and we appreciate your feedback. We hope to see you back again soon!Sincerely,Gary G.Hotel Manager
6/10 Okay
Ariel
10 Mar 2024
Ariel
Stayed 1 night in Mar 2024
Response from gg on 12 Mar 2024
Thank you for completing the survey. Hope to see you back again soon to provide you with a superior service we are known for. If you have any concerns with your stay, please do not hesitate to contact me directly.Best regards,Gary G.Hotel Manager
Property was clean, plenty of parking. Were greeted by friendly staff and check in was fast and easy. Rented a room with jetted tub, very clean and welcoming. Overall a great stay to relax and unwind. Only issue was the elevator seemed old and outdated. Was perfectly fine but gave the impression it might get stuck or not work at some point. Overall 9/10
Fernando
Stayed 1 night in Feb 2024
Response from gg on 8 Mar 2024
Thank you for completing the survey. We're glad you enjoyed your stay and hope to see you back again soon.Sincerely,Gary G.Hotel Manager
8/10 Good
Gregory
28 Feb 2024
Gregory
Stayed 2 nights in Feb 2024
Response from gg on 29 Mar 2024
Thank you for completing the survey. We hope to see you back again soon.Best regards,Gary G.Hotel Manager
2/10 Terrible
David
19 Feb 2024
David
Stayed 4 nights in Feb 2024
Response from gg on 29 Mar 2024
Thank you for completing the survey and we are very sorry for not meeting your expectations. If you need further assistance regarding your previous stay with us please do not hesitate to contact the Hotel.Best,Gary G.Hotel Manager
10/10 Excellent
Reina
Travelled with partner
8 Feb 2024
Nice and helpful staff. The hotel is new and clean.
Reina
Stayed 1 night in Feb 2024
Response from gg on 27 Feb 2024
Thank you for your feedback. We hope to see you back again soon.Best regards,Gary G. Hotel Manager
The shower was terrible. The tub faucet was dangling and pipes were exposed. Very unsettling
Marc
Stayed 1 night in Dec 2023
Response from gg on 27 Feb 2024
Thank you for your feedback and we apologize for the issues you encountered. If you need further assistance regarding your stay, please do not hesitate to reach out.Best regards,Gary G. Hotel Manager
Thank you for completing the survey. We would like to apologize for not meeting your expectations. If you have any questions with your previous stay please do not hesitate to contact me directly. Best,Gary G.Hotel Manager
6/10 Okay
Jill
15 Nov 2023
Jill
Stayed 1 night in Nov 2023
Response from gg on 24 Nov 2023
Thank you for completing the survey. We would like to apologize for not meeting your expectations. If you have any questions with your previous stay please do not hesitate to contact me directly. Best,Gary G.Hotel Manager
Convenient location and a good value for the money.
Jack
Stayed 6 nights in Nov 2023
Response from gg on 14 Nov 2023
Thank you for your feedback. We appreciate your stay with us and hope you come back again soon.Sincerely,Gary G.Hotel Manager
6/10 Okay
stephanie
Travelled with family
5 Nov 2023
Liked: Staff & service
Disliked: Cleanliness
The shower had mildew all over the grout. The room smelled a bit like mildew.
stephanie
Stayed 2 nights in Nov 2023
Response from gg on 9 Nov 2023
We appreciate your feedback and we are very sorry for not meeting your expectations. If you have any further questions or discuss anything about your stay, you may contact me directly. Thank youSincerely,Gary G.Hotel Manager
The room was a little run down, but it was clean. The bed was comfortable. There wasn't very much counter space in the bathroom area. I would stay here again.
Eric
Stayed 3 nights in Oct 2023
Response from gg on 28 Oct 2023
Thank you for your feedback and we appreciate your business. We can't wait to see you back again soon.Best regards,Gary G.Hotel Manager
The hotel is very nice and comfortable with complimentary coffee mixes. More well rounded air conditioning would be nice, and better security measures with some of the thug-y looking areas around the motel.
Chris
Stayed 1 night in Oct 2023
Response from gg on 28 Oct 2023
Thank you for your feedback. We hope to see you again back soon.Sincerely,Gary G.Hotel Manager
4/10 Poor
Randall
11 Oct 2023
Randall
Stayed 3 nights in Oct 2023
Response from gg on 13 Oct 2023
Thank you for completing the survey and we apologize for not meeting your expectations. If you have any further assistance regarding your previous stay please do not hesitate to contact me directly.Sincerely,Gary G.Hotel Manager
Staff didn’t seem too engaged with guests, room service did not make bed and room dirty towels without replacing them with fresh ones. Had to request towels. Coffee scorching hot, trash cans overflowed in dining room.
Kevin
Stayed 2 nights in Sep 2023
Response from gg on 10 Oct 2023
Thank you for completing the survey and we appreciate your feedback. We are very sorry for the inconvenience and if you have any further questions regarding your previous stay you may contact me directly. Sincerely,Gary G.Hotel Manager
Room very good , clean. Only when shower water running under glass door need to adress that other than that all good
Lorenzo
Stayed 1 night in Sep 2023
Response from gg on 27 Sept 2023
Thank you for your feedback and we hope to see you back again soon. Best regards,Gary G.Hotel Manager
10/10 Excellent
Michelle
Travelled with family
23 Sept 2023
Friendly staff nice rooms,i really liked how there was bottles if shampoo and conditioner and body wash the oatmeal was very running but besides that was a great breakfast keep up the good work
Michelle
Stayed 1 night in Sep 2023
Response from gg on 27 Sept 2023
Thank you for your feedback. We hope to see you again back soon.Best regards,Gary G.Hotel Manager
4/10 Poor
Mark
23 Sept 2023
Liked: Cleanliness
Pool was unusable; probably hadn't been cleaned in weeks. And the hot tub was anything but hot. They said that if we'd let them know beforehand, they could have gotten things ready for us to use them. Really??? For the ammenities offered, WAY overpriced.
Mark
Stayed 1 night in Sep 2023
Response from gg on 27 Sept 2023
We appreciate your feedback and sorry about the inconvenience. We will make sure that next time will have signs in the pool area to ask the front desk. Thanks again.Sincerely,Gary G.Hotel Manager
8/10 Good
Nicol P
Travelled with family
22 Sept 2023
Liked: Cleanliness, staff & service, amenities
My family and I stayed here for a couple of nights in September and had no complaints. The breakfast was decent for free food. Easy access to the freeway and lots of food options nearby. It was quiet for the most part except for the mornings which is understandable as it is an older hotel. It was a good stay for a short period of time!
Nicol P
Stayed 3 nights in Sep 2023
Response from gg on 27 Sept 2023
Thank you for your feedback. We hope to see you again back soon.Best regards,Gary G.Hotel Manager
The staff are friendly and helpful. The housekeepers are excellent in keeping the room neat, bed well-made with fresh linen and the receptionist are friendly and helpful! We enjoyed the full breakfast daily! The location is convenient and walking distance to park, and shopping area. Most tourist areas are few miles away. It was a great vacation and we’ll return to this hotel again.
Priscilla
Stayed 7 nights in Sep 2023
Response from gg on 20 Sept 2023
Thank you for your feedback and we hope to have you back again soon.Best regards,Gary G.Hotel Manager
Thank you for completing the survey. We apologize for not meeting your expectations. Please do not hesitate to call me directly if you needed to discuss your experience with us.Sincerely,Gary G.Hotel Manager
Thank you for your feedback. We really appreciate it and your kind words motivates us to go above and beyond. We hope to see you back again soon.Best regards,Gary G.Hotel Manager
Nice location, close to freeway, with enough food options nearby. Safe even at night, well-lit area, courteous, polite staff. Room has enough of what you need.
Jewel
Stayed 1 night in Sep 2023
Response from gg on 6 Sept 2023
We appreciate your feedback and thank you for staying with us. We hope to see you back soon.Sincerely,Gary G.Hotel Manager
10/10 Excellent
Elena
31 Aug 2023
Elena
Stayed 1 night in Aug 2023
Response from gg on 20 Sept 2023
Thank you for completing the survey. We hope to see you back again soon.Best regards,Gary G.Hotel Manager
The gentleman at reception in the evening is always so friendly and accommodating. Greets with a smile and checked us in within a few minutes. This is our second stay at this locations property. Quiet, safe and centrally located. This is also a reasonable price for what's included with your stay. Breakfast is included.
olivier joan
Stayed 1 night in Aug 2023
Response from gg on 9 Aug 2023
Thank you for completing our survey and we appreciate your stay with us. We hope to see you back again soon.Best regards,Gary G.Hotel Manager
I enjoyed a nice room that was very clean and had an outstanding shower. My ratings are usually harsh but not this time. I mhave nothing bad to say about this place.
John P.
Stayed 1 night in Jul 2023
Response from gg on 26 Jul 2023
We appreciate your feedback and thank you for staying with us. We hope to see you back again soon.Sincerely,Gary G.Hotel Manager