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Reviews of Best Western Plus Avita Suites

2.5 out of 5
Best Western Plus Avita Suites
3531 Torrance Blvd, Torrance, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1003 reviews" "
Rating 8 - Good. 297 out of 1003 reviews" "
Rating 6 - Okay. 80 out of 1003 reviews" "
Rating 4 - Poor. 7 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Clean, welcoming and wonderful breakfast. Quiet surroundings and adaquate parking. Will return in the future.
Stayed 2 nights in May 2024

10/10 Excellent

Alexis

Liked: Amenities
Great little hotel
Stayed 1 night in May 2024
Response from fd on 21 May 2024
Hello Alexia,Thank you for your wonderful review, we truly appreciate your business. We hope you visit us again soon!

4/10 Poor

Boyoung

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from fd on 20 May 2024
Hello Boyoung,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is definitely my go to when I’m in the South Bay! It’s reasonably priced, great parking, all fenced in (safe!), super clean, 24/7 COFFEE, big rooms, centrally located, great staff.
Stayed 1 night in May 2024
Response from fd on 20 May 2024
Hello Kelly,Thank you for taking the time on giving us your feedback, we truly appreciate your loyalty to our brand. Hope you visit us again in the future!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that itvwas easy to find and a very nice place ! Theres nothing not to like!
Stayed 1 night in May 2024
Response from fd on 20 May 2024
Hello Patricia,Thank you for your wonderful review, we truly appreciate your business and hope you visit us again soon!

10/10 Excellent

Chiquita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was so professional and well mannered. She greeted us with snacks and fresh cookies. This is a very nice hotel and very convenient to shopping and nice restaurants. This is a beautiful hotel. I’ll definitely book again!
Stayed 3 nights in Apr 2024
Response from fd on 29 Apr 2024
Hello Chiquita,Thank you for your wonderful review, I'm glad you enjoyed your stay with us. We truly appreciate your business and hope you visit us again soon.

8/10 Good

Josette

Travelled with family
Not enough staff were present.
Stayed 3 nights in Apr 2024
Response from fd on 23 Apr 2024
Hello Josette,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Chun-Wei

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Response from fd on 23 Apr 2024
Hello Chun-Wei,Thank you for your wonderful review! We appreciate your feedback.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the safety. The staff was always polite and greeted me with a smile.
Stayed 3 nights in Apr 2024
Response from fd on 23 Apr 2024
Hello Marie,Thank you for your wonderful review, we are happy you enjoyed your stay with us. We hope you visit us again in the future.

8/10 Good

Premila, carson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the staff. Clean rooms.
Stayed 5 nights in Apr 2024
Response from fd on 23 Apr 2024
Hello Premila,Thank you for your feedback, we truly appreciate your business.

8/10 Good

IHSIU

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Only one thing I want to address: the fitness center is out of order
Stayed 1 night in Apr 2024
Response from fd on 17 Apr 2024
Hello Ihsiu,Our fitness center is currently under renovation and will be up and running soon, we apologize for any inconvenience this may have caused during your stay. We truly appreciate your business and hope to see you in the future.

8/10 Good

Sunshine, ALBUQUERQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from fd on 16 Apr 2024
Hello Sunshine,Thank you for your review, we truly appreciate your business and hope you visit us again in the future.

10/10 Excellent

Maria Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk ladies are both nice!
Stayed 1 night in Apr 2024
Response from fd on 8 Apr 2024
Hello Maria,Thank you for your wonderful review, I'm glad you enjoyed your stay with us. We truly appreciate your business and hope you visit us again I the future!

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from fd on 8 Apr 2024
Hello William,Thank you for your wonderful review, we truly appreciate your business.

10/10 Excellent

david Jerome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for my dad’s stay. He is very picky and was delightful SO HAPPY with his stay here. The food was good, the staff was friendly…he didn’t have anything bad to say. We will be staying here again. Very pleased.
Stayed 3 nights in Mar 2024
Response from fd on 3 Apr 2024
Hello David,Thank you for taking the time on giving us your feedback, I'm glad you enjoyed your stay with us! We truly appreciate you staying with us and hope you visit us again soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from fd on 25 Mar 2024
Hello Karen,Thank you for your wonderful review, we truly appreciate your business.

10/10 Excellent

James

Stayed 1 night in Mar 2024
Response from fd on 3 Apr 2024
Hello James,Thank you for your wonderful review, we hope you visit us again soon!

8/10 Good

Leoneil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
More than what I expected
Stayed 1 night in Mar 2024
Response from fd on 15 Mar 2024
Hello Leoneil,Thank you for taking the time on giving us your feedback, I am happy to hear that you enjoyed your stay with us. We truly appreciate your business and hope you visit us again soon.

10/10 Excellent

Jim

Travelled with family, Travelled with group
We visited with two different front desk clerks during our stay. Both were very friendly, professional and helpful. one of them overheard us saying we wished we had hot chocolate and was quick to let us know it was available right there with the complimentary coffee.
Stayed 1 night in Feb 2024
Response from fd on 8 Mar 2024
Hello Jim,Thank you for taking the time on giving us your feedback, I'm glad you were able to enjoy your stay with us and got to try some of the amenities we offer. We truly appreciate your business and hope you visit us again in the future.

10/10 Excellent

Lynette

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Mar 2024
Response from fd on 5 Mar 2024
Hello Lynette,Thank you for your wonderful review, we truly appreciate your business.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from fd on 5 Mar 2024
Hello Joanne,Thank you for taking the time on leaving us a review, we hope you visit us again soon!

10/10 Excellent

JOSLIN, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh, the Starbucks cappuccinos are unlimited and free! Worth the stay by itself! I loved my suite. The breakfast was more than enough. Straight 5 miles to the Redondo Pier- it was such a nice stay! Highly recommend.
Stayed 3 nights in Feb 2024
Response from fd on 1 Mar 2024
Hello Joslin,Thank you for taking the time on giving us your feedback, I'm glad you enjoyed your stay with us. We appreciate your business and hope you visit us again soon!

10/10 Excellent

Wonsuk, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, quiet, complimentary cold water at the check in, wonderful so far. Just checked in and relaxing enjoying hot tea!
Stayed 1 night in Feb 2024
Response from fe on 29 Feb 2024
Hello Wonsuk,Thank you for taking the time on giving us your feedback, I'm glad you enjoyed your stay. I hope you visit us again!

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 1 night in Feb 2024
Response from fd on 19 Feb 2024
Hello Damian,Thank you for your wonderful review!

10/10 Excellent

Trinidad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Brii who works at the front desk is amazing. She provides top customer service. Overall our experience with the staff was incredibly smooth. I was impressed with the breakfast options. Very clean hotel. Only negative would be the light in the sink area by the bathroom I don’t know who thought it was a great idea to put a sink outside the shower toilet area but the light wakes anyone up and it’s right in your face. Would be great if you put a wall up there.
Stayed 2 nights in Feb 2024
Response from fd on 19 Feb 2024
Hello Trinidad,Thank you for taking the time on giving us your feedback, we truly appreciate your business. I'm glad you enjoyed your stay with us and hope you visit us again soon!

2/10 Terrible

Michael, Clemmons

Stayed 1 night in Feb 2024
Response from fd on 21 Mar 2024
Hello Michael,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

jim

Stayed 1 night in Feb 2024
Response from fd on 21 Mar 2024
Hello Jim,Thank you for your wonderful review, we truly appreciate your business!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here before I love it and will continue to come back
Stayed 1 night in Feb 2024
Response from ku on 5 Feb 2024
Hello Susan, Thank you for your wonderful review, we truly appreciate your business.

6/10 Okay

Seungjae

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from fd on 29 Jan 2024
Hello Seungjae,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Thomas

Travelled with family
Helpful staff; very comfortable; housekeeping excellent. Large space with 2 big screen TVs
Stayed 4 nights in Jan 2024
Response from fd on 22 Jan 2024
Hello Thomas,Thank you for taking the time on giving us your feedback, I'm glad you enjoyed your stay. We appreciate your business and hope you visit us again soon!

10/10 Excellent

Odai

Stayed 2 nights in Jan 2024
Response from fd on 16 Jan 2024
Hello Odai,Thank you for your wonderful review, we appreciate your business. Hope you visit us again soon!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Very nice room. Desk and sofa area was a little tight but nicely equipped and great value. Amazing free breakfast buffet, they had everything waffles, eggs, yogurt, oatmeal, etc. Close to shopping mall, we went to dinner & a movie.
Stayed 1 night in Jan 2024
Response from fd on 8 Jan 2024
Hello Gary, Thank you for taking the time on giving us your feedback, I'm glad you enjoyed your stay. We appreciate your business and hope you visit us again soon!

10/10 Excellent

Armando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So let me start by saying I usually avoid Best Westerns and never consider them when planning any trips, but in this case I was on a time crunch to book a room. What caught my attention was the great price compared to others in the area, so I went to read the reviews. The reviews seemed too good to be true but I went ahead and booked it. Upon arrival we found that they have plenty of parking available. We went inside to check in and were greeted by a lovely receptionist who presented us with bottles of water and cookies! A wonderful gesture and The lady was so informative and friendly. The lobby decor was really nice and modern. Very clean and they have a Starbucks coffee machine for guests to use. I did use the laundry room and ended up having an issue but the receptionists (they have a shift change while this happened) were both so kind and very helpful with helping me getting the issue fixed and I was able to finish the laundry before check out. They have a very nice breakfast spread in the morning, which is also included With the room. Now let me get to the room we booked a two queen suite and I was very impressed on how clean it was, as well as how modern it looked. Usually when I think of best western, I think outdated and not the best upkeep but this hotel really surprised me, and it made me reconsider staying at best Westerns from here on out, the service was impeccable, and the reviews definitely match the vibe there.
Response from fd on 9 Jan 2024
Hello Armando,Thank you for taking the time on giving us your wonderful feedback. I'm glad you decided to give us the opportunity to provide you with a superior experience. We truly appreciate your business and your lovely compliments to our hotel and staff. Hope you visit us again on your future travel plans.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was very polite and cheerful. She treated my husband and I as if she owned the place. She truly wanted us to enjoy our stay.
Stayed 1 night in Jan 2024
Response from fd on 31 Jan 2024
Hello Elizabeth,Thank you for taking the time on giving us your feedback, I'm glad you enjoyed your stay with us. we truly appreciate your business and hope you visit us again in the future!

10/10 Excellent

Shasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Excellent stay. Clean and spacious rooms, a wide variety of food for breakfast and friendly staff. Thanks Brie for checking us in quickly after a long flight and Rigo for your friendly chats in the mornings
Stayed 5 nights in Dec 2023
Response from fd on 4 Jan 2024
Hello Shasha,Thank you for your wonderful review, I'm glad you enjoyed your stay with us. We hope you visit us again soon.

10/10 Excellent

Neal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and great breakfast
Stayed 4 nights in Dec 2023
Response from fd on 4 Jan 2024
Hello NealThank you for staying with us, we appreciate your feedback.

10/10 Excellent

Gilbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Offered early check-in, very clean and large room. Friendly staff.
Stayed 1 night in Dec 2023
Response from fd on 2 Jan 2024
Hello Gilbert,Thank you for taking the time on giving us your feedback, I'm glad you enjoyed your stay and had a positive experience with our team. We appreciate your business and hope you visit us again soon.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, especially Lulu!
Lulu in the breakfast room is always outstanding! Most of the front desk staff is also top notch.
Stayed 6 nights in Dec 2023
Response from fd on 2 Jan 2024
Hello Stephen,Thank you for your wonderful review, I'm glad you were able to enjoy your stay with us. We appreciate the compliments to our team. I hope you'll be visiting us again soon!

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from fd on 25 Dec 2023
Hello Jorge,Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Love that parking was included.
Stayed 1 night in Dec 2023
Response from fd on 27 Dec 2023
Hello Jeffrey,Thank you for your wonderful feedback, I'm glad you enjoyed your stay with us!

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels was close to Redondo Beach. With clean rooms and friendly staff at a great price.
Stayed 1 night in Dec 2023
Response from fd on 14 Dec 2023
Hello JulianaThank you for taking the time on giving us your feedback, I'm glad you were able to enjoy your stay with us. I hope you visit us again soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, friendly, comfy rooms.
Stayed 1 night in Dec 2023
Response from fd on 11 Dec 2023
Hello Jennifer,Thank you for your wonderful review!

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was nice to start the day with
Stayed 1 night in Nov 2023
Response from fd on 7 Dec 2023
Hello Tricia,Thank you for your wonderful review, I'm glad you were able to enjoy our breakfast. I hope you continue to stay with us on your future travels.

8/10 Good

Florah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Nov 2023
Response from fd on 5 Dec 2023
Hello Florah,Thank you for your review! We hope you continue to stay with us on your future travels.

10/10 Excellent

Terese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from fd on 5 Dec 2023
Hello Terese,Thank you for staying with us, we appreciate your wonderful review!

10/10 Excellent

Nora

Travelled with family
Liked: Amenities
Very decent hotel,clean,great staff,delicious breakfast,great location
Stayed 2 nights in Nov 2023
Response from fd on 30 Nov 2023
Hello Nora, Thank you for your lovely review, I'm glad you were able to try out our breakfast in the morning. I hope you consider staying with us again in the future!

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice and clean Best Western with Free Parking. Free breakfast included and that is hot. Wifi in the rooms was 18mbs down and 17mbs up. This handles a good video connection. With in walking distance to the Del Amo Shopping Centre with nice eateries.
Stayed 9 nights in Nov 2023
Response from fd on 30 Nov 2023
Hello Paul,Thank you for taking the time on giving us your feedback, I appreciate your compliments to our hotel and glad you were able to enjoy your stay with us. I hope you continue to stay with us in your future travels.

8/10 Good

Sierra

Travelled with partner
Liked: Staff & service, property conditions & facilities
Property well taken care of . staff is professional Room is clean Need more lighting in the back parking. People were hanging about the cars late evening
Stayed 1 night in Nov 2023
Response from fd on 17 Nov 2023
Hello Sierra, thank you for your review! I'm glad you were able to enjoy your stay with us.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, friendly staff, clean rooms, super comfy.
Stayed 1 night in Nov 2023
Response from fd on 14 Nov 2023
Hello Jennifer, thank you for your wonderful review, I'm glad you were able to enjoy your stay with us. We hope you visit us again soon.

6/10 Okay

Josephine

Travelled with family
It was average
Stayed 1 night in Oct 2023
Response from fd on 30 Oct 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.