Restaurant

Reviews of Clarion Hotel & Conference Center

3 out of 5
Clarion Hotel & Conference Center
3845 Veterans Memorial Hwy, Ronkonkoma, NY

Reviews

5.4
Rating 10 - Excellent. 119 out of 1010 reviews" "
Rating 8 - Good. 186 out of 1010 reviews" "
Rating 6 - Okay. 201 out of 1010 reviews" "
Rating 4 - Poor. 208 out of 1010 reviews" "
Rating 2 - Terrible. 296 out of 1010 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alisha

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s different i like it here
Stayed 1 night in Mar 2024

6/10 Okay

Duane

Stayed 1 night in Mar 2024

2/10 Terrible

Alexis

Stayed 1 night in Mar 2024

2/10 Terrible

Matthew

Stayed 1 night in Mar 2024

2/10 Terrible

Roxy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed BUGS‼️‼️‼️
Stayed 1 night in Feb 2024

4/10 Poor

Joe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roach, ants!
Stayed 1 night in Jan 2024

10/10 Excellent

Evelyn

Stayed 1 night in Feb 2024

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay will be back soon
Stayed 1 night in Jan 2024

10/10 Excellent

Álvaro luis d leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2024

8/10 Good

Autumn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laddy at the reception is awesome kind and very helpful Jen 100 0/0 thumps up
Stayed 2 nights in Jan 2024

6/10 Okay

CHRISTIAN, Mount Sinai

Stayed 1 night in Dec 2023

8/10 Good

DANIELLE

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jeanine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms. Very unkept. Staff was very unfriendly. Not even able to make a single mole cut of coffee. We checked out the next day. Would NOT recommend!
Stayed 3 nights in Jan 2024

8/10 Good

Zuleima

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed here on 12/30/2023. The staff did an excellent job at accommodating my and my daughters needs. The gentleman who checked us in was great. The housekeeping staff also did a good job with having the rooms clean and ready for us, as guests. I would recommend solely based off the hotel staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Mark, New Smyrna Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Samuel

Stayed 1 night in Jan 2024

6/10 Okay

Waled

Stayed 1 night in Dec 2023

2/10 Terrible

Blanford

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible customer service
Stayed 1 night in Dec 2023

6/10 Okay

melvin

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
It had great internet connection and cable channels
Stayed 4 nights in Dec 2023

2/10 Terrible

Sulaiman

Stayed 2 nights in Dec 2023

2/10 Terrible

Edward

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ghetto
Stay away unless you are looking for a prostitute or to by drugs. Or if r are homeless and wanna hang out in parking lot. Found a roach crawling up my bottle of soda on nightstand almost drank it. I watch the young lady at front desk accept some money for turning he
Stayed 1 night in Dec 2023

2/10 Terrible

Christina

Stayed 1 night in Dec 2023

6/10 Okay

Kieran

Stayed 3 nights in Dec 2023

10/10 Excellent

Mauricio

Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Dec 2023

10/10 Excellent

Venancio

Liked: Amenities
Stayed 4 nights in Dec 2023

4/10 Poor

Emmanuel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Xavier

Liked: Property conditions & facilities
Good
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Business traveller
Liked: Amenities
Stayed 1 night in Dec 2023

2/10 Terrible

Jason

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!!! Spend your money somewhere el!
The room was somewhat clean. The rest of the building was an absolute disaster. Water leaking from the roof in the halls. The washing machine and dryer will both rusted out and unusable. Paint bubbling of the walls for water damage. Ice machines absolutely disgusting.
Stayed 7 nights in Dec 2023

4/10 Poor

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is OK very old and rundown and there was no hot water
Stayed 1 night in Dec 2023

2/10 Terrible

Jayson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
Disgusting hotel which should be a motel or shelter. Paul was amazing with my needs but the rest of the staff was rude and lazy. This place is a dump
Stayed 1 night in Dec 2023

6/10 Okay

Jayson

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Rain

Travelled with partner
Liked: Staff & service, amenities
Property is outdated, not well maintained but the bartender, Leslie is well worth the stay.
Stayed 1 night in Nov 2023

6/10 Okay

william

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
entry doors into buildings broken and open all day
Stayed 1 night in Nov 2023

2/10 Terrible

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room the heat was not working. They then changed our room and the tv remote and tv did not work properly. There was a large stain on the floor and when I went to the front desk to exchange my keys for the room change there was a cockroach on the counter.
Stayed 1 night in Nov 2023

2/10 Terrible

Brenda

Disliked: Cleanliness, property conditions & facilities
the property looked abandoned with broken windows in several rooms
Stayed 1 night in Nov 2023

4/10 Poor

Jason

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was nice enough, solved whatever problems they could. But no hot water was a big one
Stayed 4 nights in Nov 2023

6/10 Okay

Ingrid

Travelled with family
Liked: Room comfort
not a great first impression
both the exterior ( facade , "landscaping" and parking) and interior common areas were dingy and not in good repair. The carpeting looked worn and dirty and the hallway lighting was very dim. The room was basically clean but again the carpeting was worn and gave the appearance of not being clean. The side chair also was not appearing clean. The plumbing in this building was quite noisy especially the toilets. Not only ours had a high pitched noise (both following flushing and other random times) but we could hear the same sound from other nearby rooms
Stayed 1 night in Nov 2023

2/10 Terrible

Lisa

Disliked: Cleanliness, property conditions & facilities
The place was just dirty. I had to go get my pedicure flip flops from my car because I didn’t want to walk on the carpet and I threw them away. There was a big ass spider on the ceiling that I killed with some cleaning supplies that I bought. I had to clean the bathroom before I used it. The sheets were clean I guess but full of holes. I do not recommend this hotel…yucky!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Property clean and well maintained
Stayed 1 night in Nov 2023

6/10 Okay

Andy

Stayed 1 night in Nov 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Great staff beautiful rooms privacy good
Stayed 1 night in Nov 2023

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for a room in a specific wing of the hotel. Was told the rooms were "too hot." Was given a room on the opposite side of the hotel — and the air conditioner didn't work. The front desk person was dismissive and no help at all.
Stayed 1 night in Oct 2023

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty! Uncomfortable
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Go somewhere else
Place was a little gross. Looks like it hasn’t been updated in 40 yrs. Toilet was clogged when we got there, blow dryer blew out immediately and a/c doesn’t work well. Oh yeah. Bugs too.
Stayed 3 nights in Oct 2023

2/10 Terrible

Abie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, we had a terrible stay at this hotel. We walked into an outdated room with an unpleasant smell and broken facilities. This included damaged sockets and plugs, a faulty microwave and broken safety handle in the bathtub. There was black mould on the ceiling in the bathroom and on the curtains in the bedroom. Additionally, the hair dryer emitted a horrific burning smell which made us to afraid to use it, though we desperately needed to. Despite being cleaned supposedly, the bathroom sink still appeared to have a dirty appearance. On the third night of our stay, we requested the housekeeping service as we were informed that this is by request only but staff were not sent to our room. We requested new towels and were told that we would need to make our own way to the front desk for this, which is appalling customer service and very different from the norm. Overall, I am strongly dissatisfied with my stay at the Clarion Hotel and was highly embarrassed as I traveled here with family from London, UK. There is serious work to be done at this hotel. I absolutely do not recommend that anybody stays here.
Stayed 3 nights in Oct 2023