Dear Emma,Thank you for sharing your feedback regarding the size of the Deluxe rooms and the beds.We sincerely apologize that the room and bed did not meet your expectations, especially for accommodating two guests comfortably.We understand how important it is to have a spacious and comfortable sleeping arrangement. Please know that we offer a variety of room types with larger beds that might better suit your needs.For future stays, we would be happy to assist you in selecting a room that offers more space and a larger bed.Thank you for bringing this to our attention. Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable experience.Warm regards,Team Zetter

Dear James,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the quaint and eccentric charm of our overstuffed living room and found it to be a great spot for a cocktail.However, we sincerely apologize for the maintenance problems and the failure to deliver your wake-up calls. This falls short of the standard of service we aim to provide, and we deeply regret any inconvenience this may have caused during your stay.Please rest assured that we are addressing these issues with our maintenance and guest services teams to prevent such occurrences in the future. Your comfort and satisfaction are our top priorities, and we are committed to making the necessary improvements.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable experience.Warm regards,Team Zetter

Dear Colin,Thank you for your feedback.We are looking forward to welcoming you in Clerkenwell again!Best wishes,The Zetter Team

Dear Mark,Thank you for your feedback. We are glad that you enjoyed your stay.We are looking forward to welcoming you again!Best wishes,The Zetter Team

Hello Donna!Thank you for staying with us at The Zetter Clerkenwell, we are happy to see that you enjoyed your stay.Kind regards,The Zetter

Hello Joern!It is always a pleasure to have you at The Zetter Clerkenwell!We will hopefully see you again soon.Warmest regards,The Zetter

Hello Liza!Thank you for taking time to write a review. We are truly so happy to see that you enjoyed your stay, as well as our facilities.We hope to see you again in the future.Warmest regards,Zetter Team

Hello!Thank you! We are so happy to hear you enjoyed your stay. It was a pleasure to look after you.Kindest regards,The Zetter Team

Hello Cara,Thank you for leaving a review, we truly appreciate it!We are glad to hear that you enjoyed your stay.Hope to see you again soon.Zetter Team

Hello Robert,Thank you for leaving a review, we hope you enjoyed your stay with.Hope to see you again soon.Kindest regards,The Zetter Team

Hello Nicole,Thank you for leaving a review, it is appreciated.We hope to see you again soon.Kind regards,The Zetter

Hello Courtney!Thank you for your amazing review!Hope to see you again soon.Kindest regards,The Zetter Team

Hello Roger!Thank you for your amazing review! We truly appreciate it and are so happy to see you enjoyed your stay.Have a wonderful week,The Zetter Team

Hello Joern,It was a pleasure to have you stay with us!We hope to see you again soon.Kindest regards,The Zetter Team

Hello Theodore,We hope you are having a lovely weekend!Thank you very much for your wonderful review. We are super happy to hear that you will be coming back.Hope to see you soon.Kind regards,The Zetter Team

Hello Paul,We would like to hear more about your experience.Please do not hesitate to contact us. All feedback is truly appreciated.Have a wonderful weekend,The Zetter Team

Thank you Ann,We are very happy that you enjoyed your stay, we really hope to seeing you again.Kindest regards,The Zetter Team

Hello Martin,Thank you for your amazing review. We are happy to see you enjoyed your stay.Hoping to see you again soon.

Hello Kevin,We are very happy to hear your liked the style of the Townhouse!We hope to see you again very soon.Kindest regards,The Zetter Team

Hello Howard,Thank you for staying with us and leaving such a wonderful review. We hope to see you again soon.Kindest regards,Anastasija

Hello Robin!Thank you so much for stay with us at The Zetter Townhouse!We hope that you had a wonderful stay. Hope to see you again soon!Best wishes,The Zetter Team

Hello Stephen,Thank you for leaving a review, we appreciate your time.Have a wonderful start of the week!Kindest regards,The Zetter Team

Hello Mark,We are really sorry to hear about that your stay did not go as planned. This will be investigated and dealt with accordingly!Please do not hesitate to contact us and we would love to make it up to you for any trouble caused.Best wishes,The Zetter Team

Hello Mary,We are super glad to hear that you had an amazing stay!We hope to see you back very soon.Have a wonderful weekend,The Zetter Team

Thank you for your review!We look forward to welcoming you again! :)Best wishes,The Zetter Team

Hello Michael, We are sorry to hear that your stay did not go as planned. Please be aware housekeeping service is on the request, as our goal for this year and the following, is to be more environmentally friendly. You are more than welcome to request housekeeping everyday from the day you check-in, to avoid disappointment and inconvenience of calling down to get towels changed. We are sorry this information was not clear and we will ensure that guests are informed accordingly.Please do not hesitate to contact our General Manager or Front of House manager, to discuss further your breakfast experience, we would like to hear more about this.We wish you a wonderful December and a very jolly upcoming Christmas.Kindest regards,Anastasija

Una!Thank you so much for staying with us at The Zetter Townhouse and are very excited to hear that you will be coming back :)We will ensure your next stay runs as smooth as butter.Kindest regards,The Zetter Team

Hello Richard,Thank you for staying with us. We are very happy yo hear that your stay was amazing :)We look forward to welcoming you back.Have a lovely weekend.The Zetter Team

Dear Julie,We are so happy that our team could provide you with an amazing experience that hopefully can be repeated.Wishing you an amazing day.Best regards,Zetter Townhouse.

Wow! Thank you so much Hayley, for your wonderful review. We really appreciate you time. We hope to see you again soon. Have a lovely day. Kindest regards, Anastasija

Good-day Mary, Thank you so much for your lovely review. We are really glad to hear that you enjoyed your stay with us at The Zetter Townhouse Clerkenwell, as-well as the are and live music on Wednesday and Thursdays in the lounge. The Team wishes you a lovely weekend. Kind regards, The Zetter Team

Thank you for the lovely review! We are happy to hear that you will be coming back :) Have wonderful day. The Zetter Team

Good-afternoon Laurence! Thank you for 10/10. We are so pleased to see that you enjoyed your stay with us at The Zetter Townhouse. Have an outstanding day! The Zetter Team