Front of property

Reviews of Stylotel

3 out of 5
Stylotel
160-162 Sussex Gardens, London, England

Reviews

8.4

Very good

Rating 10 - Excellent. 462 out of 1001 reviews" "
Rating 8 - Good. 352 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 3 nights in May 2024

8/10 Good

AR

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but good, clean, stylish, good friendly and helpfull staff, they have tea, coffee biscuits in the room and you can just get more from downstair. They gave a free beer/soft drink voicher can be used in the next door bar. The beakfast was good with enough options.
Stayed 2 nights in Apr 2024

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in May 2024

6/10 Okay

Stuart

Liked: Staff & service
Disliked: Property conditions & facilities
Delightful staff - VERY helpful. However room looked tired and in need of a refit. Basic tourist accommodation handy for Paddington station and Elizabeth Line (& West End).
Stayed 1 night in May 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very small but have what you need. Front desk staff was friendly and served a good breakfast, with friendly staff in the breakfast room.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop over in London. Nice breakie...
Stayed 1 night in May 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Paddington Station, Hyde Park, The Regent's Park, and within walking distance to the Victoria and Albert Museum, Covent Garden and the Thames. Good breakfast selection. Helpful staff. Clean room and compact bathroom with shower. Note that the property is not wheelchair accessible - four steps up at entrance and despite elevator, some bedrooms (and baths) have additional steps up to access.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very good customer service. The breakfast was fantastic and saved us at least 35 pounds a day.
Stayed 3 nights in Apr 2024

8/10 Good

doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but I was aware of it. Close to Paddington station so using Heathrow express was great.
Stayed 2 nights in Apr 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Yuen Shan

Travelled with group
Be careful of Resturant staff manner
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay for one day.
Stayed 1 night in Apr 2024

10/10 Excellent

odette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay - easy from London Paddington station and the manager at front desk was super and so helpful - great value for money and nice breakfast sorted us for day out on town - would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to restaurants and Paddington Station
Stayed 5 nights in Apr 2024

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You won't find better service anywhere!
Stayed 3 nights in Mar 2024

6/10 Okay

JAMAL

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Although the hotel is refurbished however the space in the bedroom is tiny.Bathroom & shower area are very tiny & uncomfortable. The bed is too small.
Stayed 1 night in Mar 2024

2/10 Terrible

Charmaine

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tiny, noisy, claustrophobic room.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Stayed 1 night in Mar 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the modern clean style of the decor and rooms. The breakfast was great. The staff were pleasant and friendly. The bed was comfy and the room seemed clean. The furnishings were sparce and a bit worn but everything worked. The only downside for me was that there was no extractor fan working in the bathroom so the room and especially the bathroom smelled very fusty. Also the window didn't close fully so there was some street noise. I wear earplugs so not a big deal for me. I would stay here again as it's super convenient for Paddington station (and so Heathrow)
Stayed 1 night in Mar 2024

8/10 Good

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
I liked the convenient access to Paddington station. The room was tiny but serviceable. The staff was friendly and very helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carolyn

Liked: Amenities
My single room was tiny but had everything I could possibly need. The whole place was perfectly clean and all guests were generously provided for, with a pleasant, helpful man at the entrance desk 24 hours a day. Excellent breakfast too. Delicious coffee!
Stayed 1 night in Feb 2024

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Staff is excellent !
Stayed 5 nights in Feb 2024

2/10 Terrible

Mustafa

Business traveller
Liked: Staff & service
I went to expedia website trying to find a better deal staying in London near the place where I could conduct my business meetings, first of all I wasn't expected that I would see and feel the best at least of comfortably stying as it looks from the review linked to this hotel , turned out to be one of my ever bad experience, the room was so thight and the bed was not even up to standred , I've slept the whole nights on a rock rather , it would have been much more comfy if I had to sleep in my car , the toilet and the shower is very small and tight , cant move around freely plus a smell of a dumb stays there as the Fan not working , the sound of toilet flushing coping from the top floor was very load as the pipes built within the wall next to the bed , I couldn't have a proper sleep as the pilows on the bed don't know what material put onnside it , kept moving my head every time, there was no chairs to set on , no iron to do the clothing, much more to talk about but I was very disappointed and shocked, very bad experience indeed , I thought I wasted my money where I could booked the same nights with other hotels with same price but beter condition .
Stayed 4 nights in Feb 2024

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jesper

Stayed 3 nights in Feb 2024

8/10 Good

Nathan

Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
The man who checked us in on Monday was friendly and responded to a couple of issues. However I didn't find him to go the extra mile or anything like that. The room was very small which I expected but pretty worn in lots of areas with a lot of furniture, fixtures and fittings looking old and needing refreshing. The pillows were uncomfortable and the bed was very hard. The tv you could only access a couple of terrestrial channels. There was no socket to plug in chargers by the bed. There was only plug socket in the whole room. The mini fridge was not cold. The towels were rough and not very big. Breakfast was incredibly basic and not much choice or freshness. The lady doing breakfast was very friendly but my son didn't eat anything due to what was on offer, the boiled eggs were grey inside. It was very dissapointing given the money paid. The service and location are good but aside that is definitely not worth the price.
Stayed 1 night in Feb 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect budget friendly hotel
Very nice clean and comfortable stay in this budget friendly hotel. Staff are very friendly and polite. Will definitely stay here again.
Stayed 1 night in Feb 2024

8/10 Good

Sarah

Stayed 1 night in Feb 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Ashley

Stayed 2 nights in Jan 2024

10/10 Excellent

G

Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Wing sheung judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2nd stay in Stylotel, super nice and friendly staff when we checked in … delicious breakfast… clean and tidy room. Worth for money, will come again
Stayed 4 nights in Jan 2024

10/10 Excellent

Natalie

Stayed 1 night in Jan 2024

6/10 Okay

Hector

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
London trip
Small bathroom and access
Stayed 1 night in Jan 2024

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like being with family!
I had the most amazing stay at Stylotel! Every staff member made me feel welcomed and all were so helpful. As a solo traveler I really appreciated this! From recommending places to eat or visit, how to navigate the tube or get to places on foot, going across the street to get a bottle opener for my cider, to having oat milk on my table in the dining room for my tea every morning before I could blink an eye! I want to thank Andreas, Roy, Eleana, Muhamed, Dean, and others at the hotel. They made my stay comfortable (fabulous mattress!) and made me feel safe.
Stayed 6 nights in Dec 2023

4/10 Poor

Cuong

Stayed 1 night in Jan 2024

10/10 Excellent

Corey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Ricky

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff. Wifi was only okay in the room
Stayed 6 nights in Dec 2023

6/10 Okay

iman

Travelled with family
Disliked: Property conditions & facilities
Below expectations
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Yiu Keung

Travelled with family
Liked: Staff & service
The room is a bit small but acceptable. Overall the room is good in terms of cleanliness, facilities and location. The breakfast is basic and enough to fill up the plate. Location is great, just 3 minutes walk to Paddington station. Ones drawback is the curtain needs to be washed.
Stayed 3 nights in Dec 2023

10/10 Excellent

Gregg

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Erin

Stayed 6 nights in Dec 2023

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Anna

Travelled with family
We booked a room with kitchen. The kitchen pots were quite worn out. You can still cook but did not feel good about it. There was a mistake in the checkout date. A lady knocked on our door at 12pm and asks us to check out and did not sound very nice. We told her that we were not supposed to check out on that day. The TV was old and did not have closed caption. Overall, it is average. The part that we like was the included breakfast.
Stayed 3 nights in Dec 2023

10/10 Excellent

Hongyu

Stayed 2 nights in Dec 2023