Exterior
Check availability

Reviews of Kimpton Fitzroy London, an IHG Hotel

5 out of 5
Kimpton Fitzroy London, an IHG Hotel
1-8 Russell Square, Bloomsbury, London, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 761 out of 1007 reviews" "
Rating 8 - Good. 153 out of 1007 reviews" "
Rating 6 - Okay. 50 out of 1007 reviews" "
Rating 4 - Poor. 19 out of 1007 reviews" "
Rating 2 - Terrible. 24 out of 1007 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Alexandre

Clean, renovated, good traditional appearance. Too crowded and not well organized. Difficult to fit into dining areas. Loud music till late hours. Very tight space in the room which is common for the UK establishments.
Stayed 1 night in May 2024

10/10 Excellent

Estela, Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, excellent service, great location, delicious breakfast! Everything was perfect!
Stayed 3 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Eve, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and an elegant hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Perfect location
Stayed 3 nights in May 2024

10/10 Excellent

Sukju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, room, and dining.
Stayed 2 nights in May 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! My daughter and I felt like the Queens we are. Carlos at the front desk was awesome. Great location Will definitely stay here again!
Stayed 2 nights in May 2024

10/10 Excellent

Sukju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and room.
Stayed 1 night in May 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly
Stayed 1 night in May 2024

8/10 Good

John, Summit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need storage shelves and more hooks. We stayed for five days so we need to unpack.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotel at 3pm, which was the check-in time and were told that our room wasn’t quite ready. An hour later it still wasn’t ready so we enquired at the Guest Relations desk. A very helpful lady went to investigate and when she returned, she apologised for our wait and said that they had upgraded us to a suite. It was the most beautiful suite we’d ever seen and we really appreciated this gesture. We will definitely be returning (but probably to a normal room!)
Stayed 2 nights in May 2024

10/10 Excellent

SAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great staff and service
Stayed 2 nights in Apr 2024

10/10 Excellent

Patrick

Liked: Property conditions & facilities
The hotel building is on a historical site. It is exactly what I expected, with a comfortable pretty room, and excellent service. All the staff were friendly, courteous, and extremely helpful. The location is perfect, facing Russell square, and a street block from Russell Square tube station. This makes it very convenient for travel around London. The breakfast option is worth it - the selection was great. I had a very nice time, and look forward to my next visit.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a seasoned traveler who frequents high-end hotels and resorts, I must say my recent experience at the Kimpton in London was truly exceptional. From the moment I arrived, the level of attention and customer service exceeded all expectations. As a solo traveler, safety and comfort are paramount, and the staff at went above and beyond to ensure I felt both secure and pampered throughout my stay. One particular highlight was the unexpected upgrade to a suite, which made me feel like royalty in the heart of London. The spacious accommodations and luxurious amenities truly enhanced my experience, making it difficult to leave at the end of my trip. I can confidently say that I would return to London just to stay at Kimpton London again. The impeccable service, attention to detail, and overall atmosphere made it a standout among my travels. If you're looking for a truly memorable and indulgent stay, look no further than Kimpton Fritz in London.
Stayed 2 nights in Apr 2024

2/10 Terrible

Theresa

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Mehi

Stayed 6 nights in Mar 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and very helpful at all times. Also liked the hotel interior - very nice lounges and the cafe is very convenient. My only suggestion for improvement would be to make the rooms more friendly for business travelers. For example there was no desk in my room. Also, surprised by how few t.v. stations there were to choose from. All in all, a very good hotel and love the service that Kimpton provides.
Stayed 3 nights in Apr 2024

10/10 Excellent

Navroop

Stayed 1 night in Apr 2024

10/10 Excellent

Manni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. We are going back again in a few days.
Stayed 2 nights in Mar 2024

10/10 Excellent

Judson

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Apr 2024

10/10 Excellent

Carlie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice 5star
Stayed 1 night in Mar 2024

8/10 Good

Carlos, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very efficient and all staff very welcoming. Well appointed hotel and excellent food in the restaurant
Stayed 1 night in Mar 2024

10/10 Excellent

derren, singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regular visitor having stayed there about 30 times now. Highly recommended
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Stayed 2 nights in Mar 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with super staff.
Stayed 1 night in Mar 2024

10/10 Excellent

JONATHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Feb 2024

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in central London
Amazing experience!! The aesthetic, decor, service, bars and restaurant was great! I was so impressed!! I will definitely stay there when I’m in London again!
Stayed 3 nights in Feb 2024

10/10 Excellent

Elias

Stayed 1 night in Feb 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

derren, singapore

Liked: Cleanliness, staff & service, property conditions & facilities
My favourite London hotel. Highly recommended. Will be back in 2 months
Stayed 2 nights in Jan 2024

10/10 Excellent

Rose

Stayed 4 nights in Jan 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay at the kimpton Fitzroy
We had the most incredible stay overnight for my husband’s surprise 60th birthday The hotel was beautiful enough but Angela in guest relations arranged for balloons, cake, champagne and an upgrade It was just brilliant
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Naz

Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Stayed 1 night in Jan 2024

10/10 Excellent

Oleg Valeryevich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful in every way!
Stayed 3 nights in Dec 2023

4/10 Poor

Sajaad

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Elfi

Stayed 3 nights in Dec 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful older hotel with amazing detail in every inch of this building! The staff went above and beyond. Social hour and breakfast were fabulous. We definitely will return and highly recommend. Deborah
Stayed 2 nights in Dec 2023

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023