This is a small hotel (about 14 rooms?) with TINY guest rooms. The pictures don't show how small they are. I was travelling solo with a large suitcase, and the room was just enough space for me, with my suitcase taking up half of the bed. With 2 people, it would be miserable. Impossible to have 2 people with 2 suitcases in the same room. The finishes were nice, but very much like a flipped house--pull too hard and you might dislodge a poorly-attached installation (like the bracket holding the hand-held shower wand). The toilet paper holder was broken and they didn't attempt to fix it, just put the roll on the vanity counter. The TV remote didn't work, and instead of notifying staff and inviting them into my tiny room, after I had deconstructed for the night, I just went without the TV. And the linens were cleaned, but looked like they could have been laundered better. The included breakfast was actually the best I had at about 7 different hotel restaurants I stayed at between England and Italy. GREAT location, just around the corner from Kensington High Street's many shops, restaurants, and bus lines. One a quiet and safe street. Overall, this hotel was a nice, seemingly family-owned joint, but do not go in expecting luxury.