2 bars/lounges, gastropub
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Reviews of Conrad London St. James

5 out of 5
Conrad London St. James
22-28 Broadway, London, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1005 reviews" "
Rating 8 - Good. 187 out of 1005 reviews" "
Rating 6 - Okay. 52 out of 1005 reviews" "
Rating 4 - Poor. 16 out of 1005 reviews" "
Rating 2 - Terrible. 16 out of 1005 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just the best
Stayed 2 nights in May 2024

10/10 Excellent

Jose L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and high professionalism and knowledge of all staff. I will return. Thank you!
Stayed 5 nights in May 2024

10/10 Excellent

Jose

Stayed 2 nights in May 2024

10/10 Excellent

Kevin, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Meiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Stacey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional & nice! Outstanding experience, highly recommend!
Stayed 3 nights in May 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Jong Jin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downright lovely.
Stayed 6 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice hotel. Close to train station
Stayed 3 nights in Apr 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is outstanding 👏. Everyone is goes out their way to help
Stayed 2 nights in Apr 2024

10/10 Excellent

Jerome

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to everything
Stayed 6 nights in Apr 2024

10/10 Excellent

Paul, Kirkland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful amenities, service and location. The Conrad made our first family trip to London a terrific experience.
Stayed 4 nights in Apr 2024

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful with arranging for transportation. We ate at the Blue Boar 3 times. Food was good. Breakfast was very good, bedroom was quiet and clean, just a little tight to open our luggage though. The only problem we encountered was the shower door not being tight enough. We loved the location of the hotel. We could walk to all the attractions. The staff was very welcoming.
Stayed 2 nights in Mar 2024

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern room and excellent food options on the room service menu.
Stayed 1 night in Mar 2024

10/10 Excellent

Nakhle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very convenient location
Stayed 4 nights in Mar 2024

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Margaret

Location
Stayed 5 nights in Mar 2024

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, excellent staff and service!!!
Stayed 7 nights in Mar 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was extremely helpful with all of our needs. In particular, Karim at the concierge desk was most helpful in securing tickets for an event we wished to attend. Very professional staff all around.
Stayed 4 nights in Mar 2024

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my 62 years I have stayed at many hotels around the world. By far this was my favorite. The staff was outstanding and the accommodations were stellar. I would like to say it is my favorite hotel of all my travels. We Loved it
Stayed 6 nights in Mar 2024

4/10 Poor

Hector, coconutcreek

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had issues with the water drain in the bathroom it was constantly clogged and overflowing the bathroom with water everywhere. I complained and a technician came 2 and the issue was never resolved. Therefore, nothing was ever done to mediate the issue. Also, I had to call security in of the nights because the cleaning crew left my room door open the entire day, it was only till I got back to the hotel room at night did I see the room door open. Security did come to speak to me but that was all. Comforters had holes and stains on them. Worst experience ever.
Stayed 7 nights in Mar 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff I this Hotel were 12 out of 10 absolutely one of the best stays ever
Stayed 3 nights in Mar 2024

10/10 Excellent

Madeleine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

GIANCARLO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcone,assuatance,cleanliness and lication
Stayed 3 nights in Feb 2024

10/10 Excellent

Zev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Dave

Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

The service was good and the staff were lovely
Stayed 1 night in Feb 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in. Staff very friendly and helpful. Made us feel very welcome and at home. Giovanni on Reception was extremely helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Nice room and very helpful staff. 5 minutes from the QEII conference center and major Westminster tourist attractions, 10 minutes from Buckingham Palace. I would stay here again.
Stayed 5 nights in Jan 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in the center of London
Stayed 2 nights in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!
Absolutely loved stayed at the Conrad London St. James! Convenient location near a Tube station and all the exciting sites of London, plus friendly staff and super clean accommodations!
Stayed 3 nights in Jan 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service
Good place to stay
Nice place not a 5 star
Stayed 1 night in Jan 2024

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Heidi Elizabeth

Stayed 6 nights in Jan 2024

10/10 Excellent

julie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality with convenience 🙂.
Such an inviting hotel with charming efficient team from check in untill check out. Helpful at all times. Room very comfortable with excellent sized bathroom and a separate tub. Location quiet yet only minutes away everything.
Stayed 3 nights in Jan 2024

10/10 Excellent

Covadonga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

JESSICA, new york

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Rehan

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Edgar

Liked: Cleanliness, property conditions & facilities
Great
Stayed 5 nights in Dec 2023

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas 2023
Had a lovely 2 days - room was fantastic and great value. Staff were lovely in particular the front desk and reception teams.
Stayed 2 nights in Dec 2023

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very centric to main attractions
Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the holiday decor and the art installations. They also provided a celebratory wine and desert treat for our anniversary. It’s a beautiful property in the heart of London.
Stayed 3 nights in Dec 2023

10/10 Excellent

ARIANA

Liked: Cleanliness, property conditions & facilities, room comfort
This is a great hotel to stay at!! Very clean, helpful/kind staff, and so close to many tourist landmarks. The room is small but all you really need- cozy bed and good pillows! We will come back for sure
Stayed 4 nights in Dec 2023

8/10 Good

Rosaria

Stayed 3 nights in Dec 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

julie

Business traveller
Hotel was good, check in excellent , room nice (apart from my twin bed which felt loose and unstable) and restaurant food very good . Wi-Fi was a real problem though and I could not join scheduled business calls compounded by phone signal around the hotel being poor too. It may have been a feature of my room but somebody in the next room talked loudly until 2 am and it was very audible into my room. Shame as it’s a lovely hotel with good service
Stayed 1 night in Nov 2023