Dear Mr/Ms Brooks,Thank you very much for your kind review. We are glad that you were able to enjoy your stay with us especially that our location in the central London is only 2 minutes walk away to Main Underground Station, Bus Stops and EUROSTAR International Rail. We are positive that our well maintained facility and clean rooms gave you the best comfort during your travel to the City. We hope that in the future, if your travel goes back to London, we will be delighted to have you back again at Alhambra Hotel for another memorable stay.Best regards,

Dear Deanna,We are sorry to hear that you were dissatisfied with our service. During your check-in, we reminded you that if you require additional towels, you must request them at reception and they are complimentary. Also, our hotel is regularly kept and cleaned, and we apologise if you discovered any faults. Our rooms are of the same size and are based on the number of occupants. We are a budget hotel in Central London with a very clean facilities, and the majority of our guests loved their stay. We hope you will give us another chance, stay with us, and see how we have improved.Warm regards,

Dear Jacqui,We appreciate your kind assessment of your recent stay at the Alhambra Hotel London. We thank you for taking the time to make such great comments about our location, which is only a 2-minute walk from EUROSTAR station, as well as the position of our hotel just across the Kings Cross underground station and bus stops which has access anywhere in the city. We hope your stay went well, and thank you for noticing our clean rooms, friendly staffs and well-kept facility. We are grateful for your nice evaluation, and if you have any more comments, please let us know. We want to welcome you back if you return to London.Kind regards,

Dear Wendy,We are grateful for your kind review of your most recent visit to the Alhambra Hotel London. We appreciate you taking the time to write such a lovely review regarding our location, which is only a 2-minute walk from the city's bus stops, underground stations, and EUROSTAR station. We hope your visit went smoothly, and we would be happy to hear any other recommendations you may have. If your trip returns to London in the future, we hope to have the opportunity to be your hosts.Kind regards,

Dear Brian,On behalf of my team, we apologise for your dissatisfaction with your booking. We are the Alhambra Hotel, located in the heart of London. We have been in the business for 50 years, delivering clean, well-maintained affordable rooms with loyalty and dignity. I confirmed that you booked a Budget Basic Room, and all of our rooms are standard in size and specific to the number of occupants. We apologise if your expectations for the space are too high, as we are a budget hotel in the heart of the city with very clean rooms, and the majority of our guests enjoy their stay and recognise the helpful staff we have.You were given the choice of making your room or booking into an ensuite, but you declined and left us a negative review despite the fact that we are doing well and that all of our staff are working hard to ensure that every one of our guests is satisfied.We do not allow such statements because we are committed to our service. Brian, in the future, I would propose that you book a five-star hotel near us, as you anticipate a luxurious and big room at our budget hotel. We wish you all the best .Best of luck,

Dear Emmet,Thank you so much for leaving us a review of your recent stay with us. Although we do not have much information on the rating you provided, we believe your stay with us was excellent based on the good feedback we received. Furthermore, our hotel's position, directly across from the EUROSTAR and Kings Cross stations, is only a 2-minute walk away, making your recent trip extremely convenient. We look forward to hosting you again in the future.Kind regards,

Dear Mark,Thank you so much for leaving us a review of your recent stay with us. We appreciate that you found our hotel to be an interesting place to stay during your vacation because of our very clean facility, comfortable beds and excellent location in the heart of London, just across from the EUROSTAR and Kings Cross underground stations, which are the city's central transportation hubs. However, given that London is a cold city, we apologise that your room lacks air conditioning and that we only provide fans inside rooms. Also, we have a fridge for our visitors that they may access with the help of our receptionist, and we apologise for not informing you.Kind regards,

Dear Tara,We appreciate you taking the time to provide a review of your most recent visit. We think your time with us was fantastic, even though we don't have a lot of information on the rating you provided. After all, we did receive a great review. Furthermore, your recent trip was made extremely convenient by our hotel's location, which is only a two-minute walk from Kings Cross Station and directly across from the EUROSTAR. We would be delighted to host you once more in the future.Kind regards,

Dear Linda,thank you for your great review and for your rating. We are happy you found our location great and we hope to welcome you again in the future.Kind regards,Martin - Reception

Dear Ying,Thank you for your feedback. We appreciate you taking the time to share your rating with us. If there are any specific aspects of your stay that you feel could be improved, please don't hesitate to let us know. Your feedback helps us to continually enhance the experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Kind regards,Martin - Reception

Dear Sylvia,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience during your stay with us. It's fantastic to know that you found our reception staff to be friendly and helpful, and we're glad that you appreciated the amenities in your room despite its size.Our convenient location near St. Pancras station aims to make your travel experience as seamless as possible, and we're delighted that it met your needs for easy access with luggage in tow.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know!Kind regards,Martin - Reception

Dear Joanne,Thank you for your fantastic review! We're delighted to hear that you enjoyed our excellent location and found your room to be clean. Your satisfaction is our top priority, and we're thrilled to know that you would choose to stay with us again.We look forward to welcoming you back for another wonderful stay in the future. If you need any assistance or have any special requests for your next visit, please feel free to let us know.Kind regards,Martin - Reception

Dear Ronald,Thank you for your fantastic review! We're delighted to hear that you enjoyed our location and found our staff excellent.We look forward to welcoming you back for another wonderful stay in the future. Kind regards,Martin - Reception

Thank you for your great review! We are delighted to hear that you enjoyed our excellent location just across the road to Kings Cross St Pancras. Your satisfaction is our top priority, and we're thrilled to know that you left satisfied.We look forward to welcoming you back for another wonderful stay in the future. Kind regards,Martin - Reception

Dear Andrea,We are grateful for your positive assessment of our employees. We hope you have adjusted your expectations given that we are a low-cost hotel in Central London located only two minutes from the city's main transport hub. Our standard-sized rooms are suitable for certain individuals based on their booking preferences and options. We have been providing affordable lodging in the city with clean, well maintained, cosy, and secured facilities for the past 50 years. We really hope that our service did not let you down, and we would be delighted to welcome you again to our humble hotel.Kind regards,

Dear Ying,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience overall. Your satisfaction is our top priority, and we're delighted that you enjoyed your stay with us. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!Kind regards,Martin - Reception

Dear Laura,We are grateful that you took the time to write this thoughtful review. I want to express my gratitude for your appreciation of our work during your visit and for allowing us to give you a wonderful experience in the centre of London, only a short two-minute walk from the bus stop, main underground stations, and Eurostar. We sincerely sorry if our building lacks a lift; however, as we are housed in a century-old, protected building, lift installation is not possible. Furthermore, your stay has undoubtedly been comfortable thanks to our immaculate and tidy facilities. If you ever return to London, we hope to have the opportunity to host you once more.Kind regards,

Dear Valerie,Thank you for staying at Alhambra Hotel. We appreciate your compliment on our wonderful location, which is in the heart of London and only a two-minute walk from Eurostar, major London transport hubs such as underground stations and bus stops, as well as local tourist attractions. However, we appreciate your patience with our lodging, since we provide standard-sized guest accommodations in Central London. Furthermore, our room sizes differ based on the type of room booked and the number of occupants. Nonetheless, our pristine and well-maintained facility is always ready to welcome you again if you wish to stay with us in the future.Kind reagrds,

Dear Marklin,We are grateful for your reservation and we would like to thank you for your compliments in highlighting that our rooms were very clean. However, please accept our sincere apologies if we fail your expectations on our bed room size as we have standard size bed that fits regularly to specific occupants of the room. We believe that you also enjoyed the location of our hotel which is just 2 minutes walk to St. Pancras station that is the major train station in central with many train routes both local and international. We are hopeful that in the future, if you stay with us again, we will do our best to make your stay even more better.Kind regards,

Dear Alan,Thank you for taking the time to write such a nice and thoughtful review of your recent stay at our hotel. Our employees are happy that their efforts have been acknowledged, as indicated by your evaluation, which stated that everything was flawless. Furthermore, your vacation was really enjoyable and fantastic because of the location, which is in the heart of London and only a short walk from the central train station. Also, we are pleased that you found our complimentary luggage storage for our guests useful throughout your trip. Overall, we are delighted and appreciative for your feedback, and we hope to welcome you again if you return to London in the future. Best regards,

Dear Venetia,We are grateful that you stayed with us. We appreciate your thoughts that you enjoyed the room assigned to you in front of the yard. Thank you for mentioning that our room was super clean! This made our day as our hard working staffs are being recognized. Also, I am sure that the location of our hotel which is just 200 meters away to major train stations and bus stops in the city has made your visit to London successful. We apologize for the shower problem as this was not spotted by us and we are glad that you informed us and that we were able to fixed. We hope that in the future, we will be able to host you again and we promise to keep everything smooth during your stay.Best regards,

Dear Sierra,We appreciate you thoughts about our clean room. However, we apologise if the restroom near your room was being renovated, and you heard noises from their work. We ensure that the short-term restoration lasts only a few days, and we tell our handyman to work from 9 a.m. to 5 p.m. to minimise disruption to all of our guests. We apologise if you ran out of patience. We hope to welcome you again soon, and we will do our best that this incident will never happen again.#Regards,

Dear Paul,Thank you for choosing to stay at the Alhambra Hotel. We are delighted to hear that your stay with us was enjoyable and that you gave us a positive evaluation. We are glad that our exceptional central London location, next to major public transport and the international rail station, has made your journey more enjoyable and convenient. Although our rooms are standard in size, we are pleased that our spotless facility, well-maintained rooms, and nice ambiance provided you with great comfort during your stay. Hopefully, in the near future, I will have the opportunity to personally welcome you to our hotel.Best Regards,

Dear Leah,Thank you for your feedback! We're glad to hear that you appreciated our hotel's convenient location near the train station and found our rates reasonable. We strive to maintain cleanliness throughout our property to ensure a comfortable stay for our guests.We apologize for any inconvenience caused by noise during your stay. As we are located in a bustling area, some external noise can occasionally be expected. However, we understand the importance of a peaceful environment for a good night's rest. We appreciate your suggestion to bring earplugs, and we'll continue to explore ways to minimize noise disturbance for our guests.Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future! If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.Kind regards,Martin - Reception

Dear Leslie,thank you for your positive feedback and for your recent stay at the Alhambra hotel. We hope to see you again in the future.Kind regards,Martin - Reception

Dear Kevin,Thank you for sharing your feedback. We're pleased to hear that our location near St Pancras and King's Cross stations was convenient for your travel plans. If there are any aspects of your stay that you feel could be improved, please don't hesitate to let us know. We strive to provide the best experience possible for our guests and appreciate your input. We hope to have the opportunity to welcome you back in the future for an even better experience.Kind regards,Martin - Reception

Dear Nicholas,Thank you so much for the kind comments. We are really delighted you had a good experience at the Alhambra Hotel. We hope to welcome you back in the near future.Best regards

Dear Than,We are sorry to learn that the bike, which is not a part of our hotel service, is the main subject of your review. During your visit, I worked the night shift from April 23 to April 25, 2024, and I never heard of anyone from bike area laughing, mending things, or making a lot of noise while they work. Furthermore, the bikes are parked there in a calm manner, leaving less of a carbon impact than you. Furthermore, because our hotel is housed in one of London's century-old buildings, we believe you did not complain about the cleanliness of our rooms or the facilities because we maintain everything on a daily basis.The majority of our visitors also praise our fantastic location—just two minutes from the bus and rail stations—as well as the spotless amenities and courteous staff. If you're worried about staying in city vibe, I suggest booking in the rural area for a extremely tranquil stay.sincerely,Ranie - Reception

Dear Kristy,Thank you very much for choosing to stay with us. We are delighted for the kind review you made regarding your recent stay at Alhambra Hotel. We appreciate your compliments about the clean room and It made us glad that the hard work of our kind personnel is being noticed. We wish you all the best and we look forward to have you stay with us soon again.Best regards,

Dear Lyle,We are glad to hear that you found our hotel property nice and that our front desk staff were helpful during your stay. We understand that the room size and the absence of elevators may have been a downside for you. We appreciate your feedback and will take it into consideration as we strive to improve our guests experience. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.Kind regards,Martin - Reception

Dear Ms/MsJill,We are incredibly appreciative to hear that your time with us was fantastic. We appreciate you highlighting our spotless rooms and prime location, which is only a 2-minute stroll from the bus and underground rail stations as well as other important transit hubs. We are also appreciative that you were able to find a reasonably priced place to stay while in the amazing city of London. We would be happy to learn about any specific additions you would like to make to this review. We hope to see you at the Alhambra Hotel once more in the near future.

Dear William,Thank you for staying with us. We are grateful to know that you had a wonderful stay and that it gives us good feeling knowing that the proximity of our hotel which is closed to major transportation and restaurants put your travel in London at ease. We sincerely look forward to have you again soon at our Hotel.Kind regards,

Dear Ian,Great to hear about your positive experience! It's always convenient when a hotel's location aligns well with your travel plans. If you ever find yourself needing accommodation in the area again, it sounds like this hotel could be a reliable choice for you.Kind regards,Martin - Reception

Dear Wayne,We're thrilled to hear that our location near King's Cross made it easy for you to access trains and that you found it convenient for visiting the British Museum. Providing our guests with convenient access to transportation hubs and nearby attractions is a top priority for us.If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back on your next visit to London!Kind regards,Martin - Reception

Dear Marilyn,Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient and that your room was clean. We understand that space can be limited in central London hotels, and we strive to make the most of the available space to provide comfortable accommodations for our guests.Regarding the early check-in charge, we apologize for any inconvenience this may have caused. We aim to be transparent about our policies and fees to ensure a smooth check-in process for all guests.We appreciate your comments about the bedding and pillows and will take them into consideration as we continue to improve our offerings. If you decide to give us another chance in the future, we'd love the opportunity to exceed your expectations. Please feel free to reach out to us directly if you have any further concerns or if there's anything we can do to assist you. Thank you again for choosing to stay with us.Kind regards,Martin - Reception

Dear Elizabeth,Thank you so much for your nice feedback. We are delighted to hear that you had a lovely time with us. Thank you for highlighting our excellent staffs and the hotel proximity which is in central London and just two-minute walk from the international train station, major bus stops, and underground trains. We hope to host you again soon if your travels take you to London.Best regards,

Dear Tim,Thank you very much for your complimentary review. We are delighted to hear that you enjoyed your time with us. Thank you for highlighting our excellent and kind staffs who were able to help you with transporting your luggage to your room. We hope to welcome you back soon if your travels take you to London.Best regards,

Dear Yin,We appreciate the positive feedback you provided regarding your recent stay at the Alhambra Hotel London. Hopefully, if your travels take you to London, we will have the opportunity to welcome you back to the Alhambra Hotel. Thank you, very much!Kind regards,

Dear Eulalia,We are pleased for your warm words about our kind staffs regarding your recent stay at the Alhambra Hotel London. We understand how vital it is to look after our guests and provide them with the comfort they deserve while seeing the exciting metropolis of London. If your travels take you to London, we hope to see you again at the Alhambra Hotel in the near future. Thank you very much!Regards,

Dear Ian,Thank you for staying with us. We appreciate the review you have provided. We appreciate you emphasising our hotel's central London position, which is only a 2-minute walk from international train stations, significant underground public transportation, and bus stops. If your travels take you to London, I hope to greet you again soon. Kind regards,

Dear Donald,Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with us and that our hotel's location suited your needs. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back on your next visit!Kind regards,Martin - Reception

Dear Amanda,Thank you for leaving a favourable review of your recent stay at the Alhambra Hotel. We are thrilled to discover that another client was pleased with our friendly service and commended our location, which is in the heart of the city and only a minute's walk from the international stations and underground station. We'd love to see you back at our hotel in the future.Kind regards,

Dear Shui,We're glad to hear that you found your stay satisfactory, especially considering the price you paid. We apologize for any inconvenience caused by the safe in your room not working, please note our reception is open 24/7 and you can come anytime when issue like this occurs. Your feedback is valuable to us, and we will address this issue promptly to ensure a seamless experience for future guests. Thank you for bringing it to our attention, and we hope to have the opportunity to welcome you back soon!Kind regards,Martin - Reception

Dear Ana,Thank you for your review! We appreciate your feedback. If there are any specific areas where you think we could improve and earn that extra star, please let us know. We strive to ensure all our guests have a comfortable and enjoyable experience, and your input helps us achieve that goal. We hope to have the opportunity to welcome you back in the future!Kind regards,Martin - Reception

Dear David,Thank you for the kind and perfect review. We are happy to know that your stay with us was spotless and everything went well. Wishing you all the best and looking forward to welcome you back in the near future. Best regards,

Dear Juliet,Thank you for choosing to book with us. We appreciate your review and we're delighted to hear that our hotel's proximity to the subway station made you feel at ease while visiting London. However, we apologise for any strange noises created by other guests during your stay. We will do our best to determine how to improve our facilities. We hope to welcome you back soon and show you our progress.Kind regards,

Dear Scott,Thank you for booking with us. We appreciate your review. We're happy to hear that our hotel's closeness to underground station put you at ease while visiting London. However, we apologies for the weird noises made by other guests throughout your stay. We will do our best to determine the improvements of our facility. We hope to welcome you back soon and notice our improvements.Regards,

Dear Sharon,We are grateful that you found our personnel to be helpful and pleasant during your visit, and we much appreciate your insightful feedback. Furthermore, we truly appreciate that we were able to accommodate your requests for cosy and clean facility while you were in the City. Every day, our team puts forth great effort to offer the most reasonably priced accommodations in central London, with first-rate rooms at reasonable prices. We regret to tell you that our facility cannot install for a lift as it is one of the protected heritage building in the City and our staff are always kind to help you moving your luggage to your room your stay upon request at the reception. Nonetheless, we will consider this carefully and investigate future methods to enhance our facilities. We hope you will witness our improvements when we welcome you again in the near future.Sincerely,

Thank you for taking the time to share your feedback. We're glad to hear that you found our property clean, safe, and well-maintained. We apologize for any discomfort caused by the room temperature and noise disruptions during your stay. Please note that our reception is open 24/7 and happy to help or assist with any issue you may experience, for example help with setting up the heating (as you can set temperature yourself) and we can also provide plugs and adaptors if needed. There are always fresh towels ready and if you need more fresh towels, they are available free of charge from reception area. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards,Martin - Reception