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Reviews of The Bell Gate House

3.5 out of 5
The Bell Gate House
The Bell Gate House,Leicester, Leicester, England

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 57 reviews" "
Rating 8 - Good. 20 out of 57 reviews" "
Rating 6 - Okay. 10 out of 57 reviews" "
Rating 4 - Poor. 4 out of 57 reviews" "
Rating 2 - Terrible. 4 out of 57 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

Kyle

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Quite good and modern,close to shops,dining facilities and clubs in Leicester city centre
Stayed 1 night in Mar 2024

10/10 Excellent

shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet close to shops good service
Stayed 2 nights in Mar 2024

2/10 Terrible

Andrea

Business traveller
Disliked: Amenities, property conditions & facilities
no real reception, really steep stairs & room at top of three flights - no lift, not in a nice area of town and entrance to 'hotel' exposed, felt quite vulnerable. not for solo travellers
Stayed 1 night in Jan 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the wait outside in the cold and having to call to say I'd arrived.
Stayed 1 night in Jan 2024

4/10 Poor

Diana

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Downmarket and disappointing
The hotel was accessible from a door on the street next to a Kebab shop! The experience was shocking as reviews seemed to be quite good. Basic tiny room which was clean but very downmarket!
Stayed 1 night in Dec 2023

6/10 Okay

Julia

Stayed 1 night in Nov 2023

2/10 Terrible

MILTON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for me as I needed somewhere to stay for one night for the Radio 2 concert in the Park. The guy on reception was super helpful and although the guest house doesn't look much on the outside sandwiched between a mobile phone shop and a kebab shop it's extremely clean and had everything I needed. There was coffee/tea/milk, a fridge, a TV and a clean shower with towels. The only downside was I had to park 3 miles outside of Leicester and get the bus in as there is no parking for the hotel but it wasn't too much of a problem as the bus stop was located outside. A compact room but exactly what I needed.
Stayed 1 night in Sep 2023

8/10 Good

Julie

Stayed 2 nights in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to find entrance is a Shop doorway in shop itself. Shower cold then 3rd D burn time. All said for Price will stop again
Stayed 4 nights in Jul 2023

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very excellent stay, upscaled my room free of charge too big thanks to the receptionist for that, highly recommend the likes of this place over a chain
Stayed 1 night in Jul 2023

8/10 Good

Pete

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A nicely kept, clean and comfortable B&B near to the bus station and city centre with friendly staff.
Stayed 2 nights in May 2023

4/10 Poor

Stuart

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very thin walls, no curtains on the windows just office blinds, the room was over the front door so very noisy and the mattress was particularly uncomfortable. But the staff were lovely, friendly and helpful
Stayed 4 nights in Mar 2023

10/10 Excellent

R

Stayed 2 nights in Jan 2023

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and ideal for one nights stay.

8/10 Good

Caroline

Stayed 1 night in Nov 2022

10/10 Excellent

Himesh Dilrukshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s nothing to complain about it was perfect for me. Cheers
Stayed 2 nights in Nov 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what you expect
Finding it was tricky as it was just a door on a shop parade with the sign above it. You have to call a phone number that's on the door to be let in. But the rooms where modern, clean and ideal for a cheap weekend away that's just a 10 minute walk from the town centre.
Stayed 1 night in Sep 2022

10/10 Excellent

Paul Richardson

Stayed 1 night in Sep 2022

8/10 Good

lars

Stayed 1 night in Sep 2022

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay lovely clean room friendly staff very welcoming.
Stayed 1 night in Jul 2022

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Cinzia

Disliked: Staff & service, amenities, property conditions & facilities
Lot of loud music till early in the morning as it is just beside a night club so you can't sleep. The area is a bit unsafe and the entrance is really not like a Hotel at all, it looks really dodgy. Room was nice but I would not stay there again.
Stayed 1 night in May 2022

10/10 Excellent

Ketankumar lauchand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelllent hotel
2 nights booking 2 mins away from bus and town centre will use the hotel again n again
Stayed 2 nights in Jun 2022

6/10 Okay

Marc

Liked: Amenities
Disliked: Property conditions & facilities
The shower was so hot would of burnt me if i got in an sink plug wouldnt let water out
Stayed 1 night in Mar 2022

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Smoking a problem
Very helpful staff on reception. Room was simple and clean but although it was a no smoking policy and this was clearly pointed out in a notice handed to us, evidently this was not being adhered to. We are non-smokers. We think an air freshener had been used to mask the smell but overnight it got worse to the point that our clothes smelled of cigarette smoke so it was either in the mattresses or coming into the bathroom by some means from another room. The shower room was very small and the tap was coming off the basin causing a leak on the floor so a minor maintenance issue. Only other comment was that the vertical blind wasn’t adequate due to the very bright lights outside in the street. Beds comfortable, good TV, multi storey carpark a two minute walk and just £5 for 24 hours so lack of parking at the guesthouse not an issue at all.
Stayed 1 night in Mar 2022

8/10 Good

Dawn

Liked: Staff & service, amenities, property conditions & facilities
very friendly staff, nice clean room.
Stayed 14 nights in Feb 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value for money
Booked this very last minute as a stop-over on my way back down south, the staff were absolutely lovely and the room was immaculate, fantastic place to stay and I will definitely book here again next time I’m in Leicester!
Stayed 1 night in Dec 2021

6/10 Okay

Karen

Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Guest house review
The guest house is being renovated, the standard appears to be good for the cost and location. The only thing that concerned my partner was the room did not appear to be cleaned very well with dust on the surfaces and a couple of long dark hairs on the bedding. Greeted by a friendly staff member who sorted out the checkin without fuss.
Stayed 1 night in Nov 2021

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, room comfort
The staff were really nice and for the price I payed, i got. Which is really nice. Really enjoyed it
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2021

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service
The room we stayed in had most things we needed but was very very small. There was also only one hanger for clothes. The listing also stated a continental breakfast was included but on arrival we were told this was no longer available. Overall it was clean and the staff were very helpful and friendly.
Stayed 2 nights in Oct 2021

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel for a quick stay, nice friendly staff
Very friendly and helpful chap on reception desk. It's a low price hotel right in the centre of the city, not perhaps in the most salubrious of locations, but decent enough for a quick stay if you just need to get your head down and early departure in the morning. Rooms fairly small, but newly refurbished.
Stayed 1 night in Sep 2021

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a good budget stay
All of the staff were extremely friendly and welcoming, and went out of their way to be helpful. Bear in mind, this is a budget hotel… But everything is new and spotlessly clean. However, it’s not really a B&B … although I gather from some reviews a breakfast is possible if you arrange in advance. I liked the fact that they had real coffee cups and glasses in the room instead of disposables, and it’s really thoughtful of them to provide guests with a bottle of real milk for coffee on arrival.…I just wish it had not been a plastic bottle instead of a carton, and that the bathroom toiletries and soap were sustainable instead of plastic. Lastly, their listing says they have Netflix, but that’s only if you have your own logon. It’s loaded on the television, but not available if you don’t have an account. I would definitely stay here again, although it’s actually more like 15- 20 minutes from the train station than the seven that they list.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant 1 night stay
Friendly receptionist. Booked a single room and was fortunate to get upgraded to a double at no extra cost. Clean room. Slightly on the small side but you get what you pay for. Basic amenities provided. Be aware that it is the hotel policy that guests are not allowed to enter the building. Simple checkout procedure.
Stayed 1 night in Aug 2021

8/10 Good

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very basic - not really good value
This really isn’t a hotel, doesn’t even match to standard of a b&b, I was quite shocked. The place looked unfinished. The lady running it was very friendly but don’t go if you have luggage. There is a steep set of stairs to climb up as soon as you enter through the door. Quite dangerous if you have heavy luggage. It was charging the same price as other big chain basic hotels like Ibis or Comfort Inn, but definitely not up to that same standard.
Stayed 1 night in Sep 2018

8/10 Good

Anwar, Hertfordshire, UK

Liked: Cleanliness, staff & service, room comfort
Pleasant stay
Pleasant and comfortable room. Staff exceptionally helpful and friendly.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking experience!
The picture of the accommodation on your web-site showed a house in a residential area. It turned out to be accessed from a green door on a very busy road in a dodgy area. Parking was on a side road where there were cars parked with their headlights on. As a Gentlemen’s Club was nearby, I presumed it was a red light area. I was with my teenage daughter so we didn’t even go in! The rooms were above some kind of business but I didn’t investigate.
Stayed 1 night in Sep 2018

4/10 Poor

Steve, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very clean accommodation but terrible location
Receptionist was lovely, very helpful and the room was newly decorated and spotlessly clean. However, it is really just a room in a building and although near to town centre is in a very run down area. Parking is on the street. Continental breakfast is in your room on arrival..4 mini packs of cereal and a long life pain Au chocolate. Milk in fridge was sour. Certainly not what I would class as bed and breakfast.
Stayed 1 night in Jul 2018

8/10 Good

Curly, England

Liked: Cleanliness, staff & service, room comfort
Get the address!
No road name on booking form. Another B&B of same name (now shut) in the area. Taxi drivers totally confused. Drove around and about. We had no phone number for the B&B. Room spotless. Breakfast excellent. Kettle under too low a shelf but that can be remedied. Shower brand new. Spotless. Water temperature fine but tray too shallow for the drain (or drain not working) and all flooded into bedroom area before we had noticed. (one of us in shower the other in bed.) The staff were very polite and eager to remedy things and do well. Gave us a card with proper address on it and a phone number. Good Luck to them in the future.
Stayed 1 night in Jun 2018
Response from v on 26 Jun 2018
Thank you for your feedback, we will definitely take your comments on board, Thank you for the understanding and we hope you enjoyed your stay, We hope to see you in the future. Kind regards Bell Gate House

8/10 Good

Marlies

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Einfach und gut nahe Zentrum von Leicester
Eine nette kleine Pension, aus der der Betreiber das Bestmögliche herausholt. Da es eine Tür gibt, die nur mit Transponder geöffnet werden kann, muss für den Check-In erst einmal angerufen werden. Ein freundlicher Herr kümmert sich dann um alles. Die Unterkunft war nicht barrierefrei, unser Zimmer nur über eine Treppe erreichbar. Das Zimmer selbst war sehr klein, da noch ein Teil für das Duschbad/WC abgezweigt worden war. Es war jedoch sauber und zweckmäßig ausgestattet (TV, kleiner Kühlschrank, Wasserkocher). Ein Schrank fehlte, es gab nur zwei kleine Ikeakommoden. Die Matratze war leider für unser Empfinden zu weich und etwas durchgelegen. Für einen kürzeren Aufenthalt absolut empfehlenswert und bei unserem nächsten Leicesterbesuch definitiv wieder auf dem Plan. Von der Lage her prima - die Innenstadt ist in wenigen Gehminuten erreichbar (5-10 Minuten bis Haymarket, gut 5 Minuten bis zur St. Margarets Busstation). Optisch ist die Gegend weniger ansprechend, aber uns störte es nicht, zumal die Straßen abends sehr gut ausgeleuchtet sind. Eine Bushaltestelle ist direkt vor der Tür, aber wir haben uns die schöne Stadt "erlaufen".
Stayed 6 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Just about value for money
My room was small and turned towards a rather noisy road. Heated by a single air-con unit, which was not great during a blizzard - at least the room was less noisy... Overall the property is clean and probably OK for the price.
Stayed 1 night in Mar 2023

8/10 Good

Arild

Stayed 3 nights in May 2022

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021