My room was very clean - almost too clean. Having not traveled to Europe in some time, I'm not sure if it's normal to have no alarm clock or mini-fridge where one can keep snacks/personal drinks/medications that need to be stored in a cool space. The staff and room service were fantastic - absolutely no issues with check-in, the meals were delicious, and staff helped with what seemed like constant taxi problems (England's worst livery!!!). I was there for a workshop that meant carrying cumbersome equipment - otherwise, I would've walked more seeing how terrible liveries not-called-Uber were. The hotel is within easy walking distance of the nightlife area and universities, which meant no need to rent a car. Also liked that there was night security staff checking people returning to the hotel after 9pm - for female solo travelers, that was an additional safety perk.