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Reviews of New York-New York Hotel & Casino

4 out of 5
New York-New York Hotel & Casino
3790 Las Vegas Blvd S, Las Vegas, NV

Reviews

8.2

Very good

Rating 10 - Excellent. 4194 out of 8746 reviews" "
Rating 8 - Good. 2441 out of 8746 reviews" "
Rating 6 - Okay. 1124 out of 8746 reviews" "
Rating 4 - Poor. 527 out of 8746 reviews" "
Rating 2 - Terrible. 460 out of 8746 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

tiffany

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice. The check in process was ok., Juan as nice. It took awhile for someone to assist me even though I was standing there.
Stayed 2 nights in May 2024
Response from Guest Services on 28 May 2024
Thank you for staying with us. We appreciate your feedback, and we hope you enjoyed your stay!

10/10 Excellent

Sukanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was amazing
Stayed 3 nights in Feb 2024
Response from Guest Services on 27 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Catherine, denver

Travelled with group
Liked: Cleanliness, amenities
Great stay
Stayed 3 nights in May 2024
Response from Guest Services on 27 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t care for was parking if you stay at the hotel there should be a discount on your parking. Other than that loved it. Has an amazing time will be back for sure.
Stayed 2 nights in May 2024
Response from Phillip N on 27 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Services on 28 May 2024
Thank you for staying with us. We appreciate your feedback, and we hope you enjoyed your stay!

8/10 Good

Prisciliano

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I like that my room was clean thats important for me Also The staff at the casino is nice
Stayed 3 nights in May 2024
Response from Phillip N on 26 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

robert

Stayed 3 nights in Apr 2024
Response from David S on 26 May 2024
Thank you for your feedback. We are happy you have enjoyed your stay with us here at the NYNY

10/10 Excellent

giceldo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay hotel was clean great amenities & casino was fun at night. Also a great place to bring your kids very kid friendly would stay again!
Stayed 3 nights in May 2024
Response from Marley T. on 25 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shauna May

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here the beginning of April 2024. We loved our rooms as they were recently renovated. They were clean and modern. Getting sun around the pool was a time issue as the pool is surrounded by very tall walls. You had to be timely to get a chair in the sunshine. Rollercoaster went over the pool every 10 minutes, so don't go to the pool expecting relaxation. Would definitely go again!
Stayed 4 nights in Apr 2024
Response from Guest Services on 25 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay! We hope to see you again!

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and loved it. Always love coming back.
Stayed 4 nights in May 2024
Response from Guest Services on 25 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay! We look forward to seeing you again!

10/10 Excellent

Tracey, Iaeger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With the exception of no refrigerator in the room and the leaking bathtub faucet, the stay was wonderful. Would stay again. Would recommend to others.
Stayed 4 nights in May 2024
Response from Guest Services on 24 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!

8/10 Good

Jeriann, Gilbert Az

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Time it was all said and done one night was 500 - not worth the price. Came in for a concert so I see why it was jacked up like it was. No fridge. This price should at least have a mini fridge ..
Stayed 1 night in May 2024
Response from Phillip N on 24 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rachel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Marley T. on 25 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A excellent Hotel the environment around the place is great and when they have a live band outside on their stage it’s great
Stayed 7 nights in May 2024
Response from Phillip N on 24 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Gordon Henry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in lots of things to do in the property
Stayed 1 night in May 2024
Response from Phillip N on 24 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Summer, Los Angeles

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in May 2024
Response from Phillip N on 24 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New York-New York is an excellent property. There is a lot of shopping and dining options with delicious food. The area around the property is very walkable and vibrant. I would definitely stay here again and recommend it to anybody else.
Stayed 2 nights in May 2024
Response from Phillip N on 24 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Holly Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, cleanliness, easy access.
Stayed 3 nights in May 2024
Response from Guest Services on 23 May 2024
Thank you for staying with us. We appreciate your feedback and are so glad you enjoyed your stay! We hope to see you again!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Phillip N on 24 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Scott, Tulelake

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased!
Stayed 1 night in May 2024
Response from Phillip N on 23 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Steven H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Phillip N on 24 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Phillip N on 24 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Bekzot

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing
Stayed 1 night in May 2024
Response from Phillip N on 23 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lauren, Olympia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is pretty clean. The room is as pictured online. The shower is a little outdated. Lots of food options in the hotel and close by. It was a good stay for the price.
Stayed 2 nights in May 2024
Response from Phillip N on 23 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 4 nights in May 2024
Response from Guest Services on 23 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!

8/10 Good

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like NYNY because of its uniqueness, charm and the fun to be had there. The room we stayed in was lovely and truly made me feel as though l was in New York. I DO NOT LIKE THE RESORT FEE. $47.50 for WiFi is a complete “ripoff” particularly when it can be obtained virtually anywhere in Las Vegas at the drop of a hat.
Stayed 5 nights in May 2024
Response from Guest Services on 23 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from Guest Services on 23 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!

4/10 Poor

Marisol, Fresno

Travelled with family
We had a bad experience with loud noises coming out of the room next door, what it seems like it was a couple having rough sex all night. This visit was with my family did not expect someone to do this kind of things in this hotel. We complain and no one did anything until check out. They just refund me resort fee.
Stayed 2 nights in May 2024
Response from Phillip N on 22 May 2024
Thanks for staying with us. We are addressing your concerns!

4/10 Poor

Marisol, Fresno

Travelled with family
I would not stay here again, the beds are worn out the rooms are less than average, you don’t feel like you’re in Vegas. For the price, I’ll stay at Circus Circus cheaper, and same room type.
Stayed 1 night in May 2024
Response from Phillip N on 22 May 2024
Thanks for staying with us. We are addressing your concerns!

10/10 Excellent

Sirena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Guest Services on 23 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!

6/10 Okay

Dalenna M. Carrero

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The roller coaster was something I wasn’t expecting a the noise was loud. Breakfast options very limited
Stayed 1 night in May 2024
Response from Guest Services on 22 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!

6/10 Okay

Dionna

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room noise. Paid for Players Suite and had great view of parking deck. Room smelled of cigarettes .
Stayed 3 nights in Feb 2024
Response from Guest Services on 21 May 2024
Thank you for staying with us. We hope you enjoyed your stay, and we appreciate your feedback!

10/10 Excellent

Chia Wei

Stayed 1 night in May 2024
Response from Phillip N on 22 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decor was unique. We had trouble unlocking the door with my phone after downloading the app. Had to go back downstairs and get keys. Parking was easy after paying the fee through the app.
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only I didn’t to walk to from elevators & Las Vegas. The stay was wonderful.
Stayed 3 nights in May 2024
Response from Guest Services on 21 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!

10/10 Excellent

Zoila, San Carlos

Travelled with group
I loved the Hotel!
Stayed 2 nights in May 2024
Response from Guest Services on 21 May 2024
Thank you for staying with us. We appreciate your feedback and are so glad you enjoyed your stay!

8/10 Good

Luke

Stayed 4 nights in May 2024
Response from Guest Services on 22 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!

10/10 Excellent

Rostislav

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, very good hotel all around.
Stayed 5 nights in May 2024
Response from Guest Services on 21 May 2024
Thank you for staying with us. We appreciate your feedback and are so glad you enjoyed your stay!

10/10 Excellent

ashli

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Guest Services on 22 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!

10/10 Excellent

Marisol

Travelled with family
Liked: Property conditions & facilities
I like it
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Thank you for staying with us. We appreciate your feedback and glad you enjoyed your stay!

6/10 Okay

Manuel

Travelled with group
THE ROOM STAYED WARM. A/C NEVER COOLED PROPERLY
Stayed 5 nights in May 2024
Response from Guest Services on 21 May 2024
Thank you for staying with us. We appreciate your feedback and will work hard to fix these issues. We hope you enjoyed your stay!

10/10 Excellent

Bonnie

Travelled with partner
Liked: Amenities
The service was perfect all the staff were helpful and friendly. Food was excellent as well.
Stayed 1 night in May 2024
Response from Phillip N on 20 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the strip with plenty of dining, drinking and entertainment options within easy reach. Room was a good size with comfortable bed and bathroom, although basic, had decent shower strength.
Stayed 4 nights in May 2024
Response from Guest Services on 20 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location! Access to the T-mobile arena and the Dolby center. The property is well maintained and the staff is friendly and accessible!
Stayed 2 nights in May 2024
Response from Guest Services on 20 May 2024
Thank you for staying with us. We appreciate your feedback and are so glad you enjoyed your stay! We hope to see you again.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Guest Services on 21 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!

10/10 Excellent

colleen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had absolutely no problems!
Stayed 3 nights in May 2024
Response from Guest Services on 19 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Guest Services on 21 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!

8/10 Good

Padmani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good rooms and great location, although roller coaster and general location was rather noisy - I suppose that what you get for staying on the strip. We were disappointed at the cost of general admission to arcade and roller coaster - which we felt could have been free if you stay at the hotel - so we didn’t do it! Shame about that.
Stayed 3 nights in Apr 2024
Response from Guest Services on 19 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool roller coaster! Luke’s Lobster is delicious.
Stayed 1 night in May 2024
Response from Guest Services on 19 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would’ve stayed longer at pool but didn’t know you needed ID to go with room card. Otherwise liked property and room was perfect for our needs
Stayed 2 nights in May 2024
Response from Guest Services on 22 May 2024
Thank you for staying with us. We appreciate your feedback and hope you enjoyed your stay!