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Reviews of Hoover Dam Lodge

3.5 out of 5
Hoover Dam Lodge
US Highway 93, Boulder City, NV

Reviews

8.4

Very good

Rating 10 - Excellent. 1002 out of 2049 reviews" "
Rating 8 - Good. 565 out of 2049 reviews" "
Rating 6 - Okay. 272 out of 2049 reviews" "
Rating 4 - Poor. 126 out of 2049 reviews" "
Rating 2 - Terrible. 84 out of 2049 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Emma

Travelled with family
Disliked: Property conditions & facilities
Okay place to stay nothing special. Not super nice. Hot tub was not in service and pool was freezing. No coffee makers in rooms.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Plan to stay here in the future!
Stayed 1 night in May 2024
Response from Michelle on 10 May 2024
We are so pleased you enjoyed your stay! We look forward to seeing you again soon!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in May 2024
Response from Michelle on 10 May 2024
Thank you for your feedback!

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Michelle on 10 May 2024
Thank you for your feedback!

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXTREMELY FRIENDLY STAFF AND EXCELLENT VALUE.
Stayed 1 night in May 2024
Response from Michelle on 10 May 2024
Thanks so much for your feedback. We are happy you enjoyed your stay!

6/10 Okay

Ernesto

Travelled with family
Liked: Cleanliness, staff & service
Pros: Got it d location right next to Hoover Dam. Cons: limited cable & No streaming channels ie Netflix-Utube etc. Luggage Carrier unavailable in the mornings.
Stayed 1 night in May 2024

8/10 Good

Ralph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many people. Hotel seemed to be empty while we were there.
Stayed 2 nights in Apr 2024

6/10 Okay

Ronak

Travelled with family
Old facility not kept up well but clen and decent transit stay. Nice small casino, bar. coffee shop. Store etc Bit low blue for the money
Stayed 1 night in Apr 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine.
Stayed 2 nights in Apr 2024

8/10 Good

YURI BERENICE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay.
Stayed 1 night in May 2024
Response from Michelle on 4 May 2024
Thank you for your feedback.

8/10 Good

Michael

Liked: Property conditions & facilities
I stayed at this property with my family for 11 days. We used it as a base camp to explore the area.the back drop of this hotel is beautiful over looking lake mead.all staff I spoke with were pleasant. There’s no coffee maker in room but coffee is available for free 24hrs.the hotel lobby and casinos are typical of Vegas , a little smoky and dark , big horn cafe was excellent and very cost effective! Our room was clean when we arrived but a little dated and the only down side is they we’re supposed to clean room every third day but they just changed towels and garbage.over all I’m happy with this hotel ,location, price , and staff made it pleasant
Stayed 11 nights in Apr 2024
Response from Michelle on 4 May 2024
Thank you for your feedback. We are so happy you enjoyed your stay!

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front staff was amazing, very kind and helpful.
Stayed 1 night in Apr 2024
Response from Michelle on 4 May 2024
Thank you so much for your feedback!

10/10 Excellent

Paula

Travelled with partner
Such a cute place with so much history of Hoover dam and area. Staff was exceptionally nice!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Michelle on 1 May 2024
Thank you for your feedback. We are so happy you enjoyed your stay!

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
lack of amenities in room
Stayed 2 nights in Apr 2024

10/10 Excellent

Panagiotis, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Apr 2024
Response from Michelle on 1 May 2024
Thank you for your feeedback!

8/10 Good

David Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was closed and they ran out of bottled water and a few other things. The casino took my wife’s money. Otherwise we loved it and the staff was friendly and very helpful. We would stay there again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Panagiotis, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trail right by the parking lot takes you to the hoover dam. Staff super friendly. Place can use a bit of an upgrade as hallway gave me vibes from the Shining. Casino is pretty no frills(which I dig). Damn good burger at the bighorn cafe
Stayed 2 nights in Apr 2024
Response from Michelle on 1 May 2024
Thank you for your feedback. Im so happy you enjoyed your stay!

10/10 Excellent

caleb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barbara greeted us at the front desk & she was AMAZING!! She promptly checked us in, asked if we had eaten since it was less than 20 min until the cafe closed. We hadn’t eaten so she walked us over there and told the hostess that we haven’t eaten. I forgot to get the hostess’s name, but she was also amazing and said it was no problem. We took our food to go so we didn’t keep them waiting longer, but they even said we could sit down and eat if we wanted. The food was ready pretty quick and it was delicious. Amazing service here!!
Stayed 1 night in Apr 2024
Response from Michelle on 29 Apr 2024
Thank you for your feedback! We are so happy you are enjoying your stay.

6/10 Okay

Martine

The place is old and the carpet is old. I would not return to this hotel.
Stayed 1 night in Apr 2024

8/10 Good

Cindy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Aging property that needs some loving care. Could be really nice again. Location is great.
Stayed 1 night in Apr 2024
Response from Michelle on 29 Apr 2024
Thank you for your feedback.

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older but clean. Food was good and well priced. Smoking on the first floor but it wasn’t present in the restaurant as we sat in the back. Couldn’t get a coffee until 8 am. Pool and spa closed. Good value Next to Hoover dam which was great tour and no resort fee!!!!
Stayed 1 night in Apr 2024
Response from Michelle on 27 Apr 2024
Thank you for your feedback. We are so happy you enjoyed your stay.

10/10 Excellent

Delisa

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the display case that had local small desert animals in it.
Stayed 1 night in Apr 2024
Response from Michelle on 26 Apr 2024
Thank you so much!

8/10 Good

ARTHUR, SPRING CREEK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michelle on 27 Apr 2024
Thank you for your feedback.

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff and great location for seeing attractions around the Hoover Dam
Stayed 2 nights in Apr 2024
Response from Michelle on 26 Apr 2024
Thank you for your feedback. We are so happy you enjoyed your stay!

6/10 Okay

Grace

Liked: Staff & service
Disliked: Property conditions & facilities
People were nice but the place is tired and old. The air conditioner was terribly loud and hard to sleep. Bed was not very comfortable. Shower would not turn off. Hotel smelled smoky.
Stayed 1 night in Apr 2024
Response from Michelle on 26 Apr 2024
Thank you for your feedback. We will use this information to improve our guest experience.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Liked Location and Beauty. The Dam Wow. Travel Services and Fuel Avail. Dog Area Great with long safe walk available. Problems? It was hot and the pool was locked. Not Good. Hotel Restaurant CLOSED for Breakfast. We, like most people, wanted and needed to leave before the place opened so NO Breakfast. This needs to change.
Stayed 1 night in Apr 2024
Response from Michelle on 26 Apr 2024
Thank you for your feedback. Unforeseen issues with the pool and hot tub caused it to be closed, needing resurfacing. I will get word to the café about their breakfast hours, they open at 8am daily. The General Sore does offer some breakfast items, and is open 24/7.We will use this information to help improve our guest experience.

10/10 Excellent

Michael

Business traveller
Liked: Amenities
Really clean and quiet.
Stayed 2 nights in Apr 2024
Response from Michelle on 22 Apr 2024
Thank you for your feedback. We are pleased you enjoyed your stay.

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Margaret at the front desk was wonderful. James at the restaurant was very witty. I loved the furnishings in the room. Roomy and clean. Thank You
Stayed 1 night in Apr 2024
Response from Michelle on 22 Apr 2024
Thank you for your feedback. We are happy to know you enjoyed your stay!

10/10 Excellent

Merrie

Very friendly & great place to get away gret ptice for food & was good
Stayed 2 nights in Apr 2024
Response from Michelle on 29 Apr 2024
Thank you for your feedback!

10/10 Excellent

Traci R

Travelled with partner
Liked: Amenities
Diana at the front desk was wonderful. The room is nice and bed perfect. Restaurant had great food for a great price. Will be back for sure.
Stayed 1 night in Apr 2024
Response from Michelle on 21 Apr 2024
Thank you for your feedback.

8/10 Good

Barry

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
I gave a low # for cleaning, because there is hair and crap in the corners of bathroom , and hair in the Sink , but thought the place was very nice
Stayed 1 night in Apr 2024
Response from Michelle on 29 Apr 2024
Thank you for your feedback. We will use this information to make future experiences more enjoyable.

10/10 Excellent

Ashli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Hoover Dam Lodge. We are a family of 3 traveling with a 5yo. We found the hotel to be extremely conveniently located to the Dam, lake Mead, Valley of Fire and Las Vegas. Clean and comfortable. Security on site not that we ever saw it needed. Staff were all great and the dining was on point. Best food we had the entire trip. The food was not over priced in fact l think we spent $40 (total) for dinner and that included a drink (alcoholic beverage). The quality and taste was by far the best even compared to restaurants we had dined at in Las Vegas, Sedona and Flagstaff. Even if you don't want to stay at the hotel you should stop in for the food. I definitely recommend staying at, dining at the Hoover Dam Lodge and Casino.
Stayed 1 night in Apr 2024
Response from Michelle on 21 Apr 2024
Thank you for your feedback. We are so happy you enjoyed your stay!

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
The decor was outdated in our room. But it was clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Wesley

Travelled with family and small children
Great hotel. Our kids were disappointed that the pool is closed until may 1
Stayed 1 night in Apr 2024

10/10 Excellent

Sanjaya

Stayed 1 night in Apr 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Older but well taken care of. Off the beaten path but loved it.
Stayed 8 nights in Apr 2024
Response from Michelle on 20 Apr 2024
Thank you for your feedback.

10/10 Excellent

Roberta, Denton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We aren't gamblers, but the hotel was nice, good price, and close to the Hoover Dam and Lake Mead. The staff was very friendly.
Stayed 1 night in Apr 2024
Response from Michelle on 20 Apr 2024
Thank you for your feedback. We are so happy you enjoyed your stay.

2/10 Terrible

Mohamed Raffie, Spotswood

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Not clean, pool is closed, ice machine broken, elevator not working, no coffee machines.
Stayed 1 night in Apr 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second stay here and I remember why I loved it. The people at the desk, in the restaurants, and in the casino acted as if they knew me. They were extremely welcoming and friendly. The service was impeccable. The restaurant had affordable and very good food. We will return.
Stayed 2 nights in Apr 2024
Response from Michelle on 20 Apr 2024
Thank you so much for your feedback. We are so happy you enjoyed your stay.

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place to stay!!!!
Stayed 1 night in Apr 2024

4/10 Poor

Mary

Travelled with group
Liked: Staff & service
Disliked: Amenities
Very old rooms. No USB ports and very limited outlets. Staff were great but facility needs a complete overhaul.
Stayed 2 nights in Apr 2024

10/10 Excellent

Graciela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2024

8/10 Good

Brian

Stayed 1 night in Apr 2024
Response from Michelle on 10 May 2024
Thank you for your feedback.

10/10 Excellent

Wendy

Stayed 3 nights in Apr 2024

8/10 Good

Brett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I know there was gambling but the smell of stale smoke hit me like a wall when we walked in. This is a gambling state and I just had to deal with it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dan

Travelled with family, Travelled with family and small children
I liked the atmosphere
Stayed 2 nights in Apr 2024
Response from Michelle on 15 Apr 2024
Thank you for your feedback. We are so happy you enjoyed your stay!

8/10 Good

Regina

Travelled with family
Smoking is allowed in the lobby
Stayed 1 night in Apr 2024
Response from Michelle on 15 Apr 2024
Thank you for your feedback.