Donna - Thank you for the nice review. We apologize for any inconvenience you experienced regarding the accessibility of your room. Your comfort and convenience are of utmost importance to us, and we take your comments seriously. We hope you stay with us again soon.

Ronald - Thank you for taking the time to write a review. Due to staffing shortages, most of our amenities are open Thursday-Sunday. We're sorry you had noisy neighbors during your stay, but glad you liked the casino. We hope you come see us again sometime.

Trevor - Thank you for the four-star review. We understand your concerns about price. Many of our guests receive room offers through our Resort Club program. Also, we have done the research and found our prices are competitive with resorts offering similar amenities in the area. We hope that you will see us again soon.

Sara - Sounds like you had a great time out here watching basketball! We'll pass along your kind words to our food and beverage team. We hope to see you again soon!

Diego - Thank you for your five-star review. We hope to see you again soon.

Jamie - We're glad you enjoyed your stay. Found our rooms clean and inviting and enjoyed the concert. We're sorry that our staff did not do an adequate job of informing you of our amenities upon check-in. That is a training issue we will address. Unfortunately, we only offer valet during the golf season or special occasions due to staffing. All that said, we hope you stay with us again soon.

Kelli - Thank you for taking the time to leave us a five-star review! It sounds like you had a great time at our hotel and enjoyed everything Grand Falls Casino and Golf Resort had to offer. We hope to see you again soon!

Nick - We're sorry our hotel didn't meet your expectations in terms of value. We hope this doesn't prevent you from staying with us again in the future.

Kenneth - thank you for the nice review. We do our best to keep our resort well maintained. We hope to have you back at Grand Falls Casino and Golf Resort soon!

Kent - Thank you for the review. Our apologies for the confusion over your reservation. Many times when using third party sites, we've found some of the information for the reservation is passed along. When it comes to the other issues you passed along we apologize for the confusion and we could have done a better job communicating.Thank you for your stay at Grand Falls Casino and Golf Resort.

Greg - Thank you for taking the time to leave a review. We apologize for noise. Due to the nature of our business, it can sometimes get loud. Our security team does try its best to keep the hotel quiet at night. We hope this doesn't prevent you from staying with us again in the future.

Thank you for taking the time to share your feedback, John. We're delighted to hear that you enjoyed your stay at Grand Falls Casino & Golf Resort. We appreciate your comment about the lack of shopping in the area and encourage you to check out our Golf Shop and Gift Shop. We also have some fun gifts/products in our Spa! We hope to welcome you back again soon!

Joan - thank you for the 5 out of 5! It's great to hear that you enjoyed your stay. We hope to see you again soon.

Thanks for taking the time to review us Dawn! We're glad you enjoyed our resort for the most part. We do allow smoking on our floor but also have non-smoking areas. While our buffet hours only run during the weekends, our Big Drop Cafe is open late 7 days a week, 365 days a year. We've also sent your comments to our maintenance team and we appreciate you letting us know so we can address that asap. We hope to see you again soon!

Charles - Thank you for the five-star review. We are glad you enjoyed your stay and hope to host you again soon!

Good afternoon Jacqueline. Thanks for your review. We appreciate the feedback. I'm sorry we didn't meet your expectations. May I ask how we could improve or where we fell short at check in? I appreciate any feedback you could give. Hope to see you again soon. Thank you!

Thank you for taking the time to review us. We are sorry to hear about your experience. Your feedback is very important to us. We’d like to learn more about your last visit; and how we can make your next experience a better one, if you decide to come back, which we definitely hope that you do! Just ask for Lynn, our hotel director. Have a great day!

Charlie - Thank you for the kind review. It sounds like your mom enjoyed her stay as well. For future reference, there are benches en route from the front desk to the hotel along the right side, near the public restrooms and Robert's Buffet. We're thrilled you enjoyed your stay and hope to see you again soon.

Larry - Thank you for the 10 out of 10. We're glad you had a great time at Grand Falls Casino & Golf Resort. It sounds like you enjoyed your stay. We hope to see you again soon.

Thank you for the 10 out of 10 review of Grand Falls Casino & Golf Resort. We hope to see you again soon!

Anne - Thank you for the nice review. We're glad you enjoyed your stay and hope to host you again soon!

Thanks for the 4* review. Please let us know how we can improve. We are always wanting to hear the good and bad. Hope you stay with us again soon.

Thanks for 10*, Adam. Glad you enjoyed your stay. We hope to see you again soon.

Thank you for the kind review. It appears you enjoyed your stay at Grand Falls Casino and Golf Resort. We hope to see you again soon.

Colleen - Thank you for the four-star review. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and hope we can improve our service for your next stay.

Thank you Tricia for the great review. On behalf of everyone at Grand Falls Casino & Golf Resort we appreciate it and hope to see you again soon!

Grant - Thank you for the perfect 10! We're glad you enjoyed your stay and can't wait to see you again!

Hi Jay - Thank you for the kind review. Our staff takes pride in their work and we're glad you saw it for yourself. We hope to see you again soon!

Pam - We're sorry your stay did not meet your expectations. On your next visit with us, be sure to tell our front desk staff about the issues so we can get them fixed right away. Thank you!

Tony - Thank you for the five-star review. We're glad you found our facilities and room rates to your liking. We hope you come stay with us again soon.

Sarah - Thank you for the kind review. We appreciate it! We hope you come back next time when it's not raining. We apologize that there didn't happen to be any drawings or promotions during your visit and you were disappointed with our food options. As for our slots, we have the 4th largest slot payout percentage in the state of Iowa. All that said, we hope you visit us again.

Patricia - Thank you for the 10 out of 10. We're happy you enjoyed your stay. We hope to see you again soon!

Jill,Thank you for the great review. It's great to hear you enjoyed the pool, spa, and golf course. We will take your pillow suggestion under consideration. We hope to see you again soon!

Steve,Thank you for the nice review. We're glad that you enjoyed your stay! Let us know what we can do to get 10 out of 10 next time. We hope to see you again soon.

Carrie - Thank you for for the great review. We're glad you enjoyed your stay and found our staff helpful.Our security team also works hard to keep the property safe for all of our guests. We hope to see you again soon!

Katie - We're thrilled to hear that you enjoyed your visit. Our team takes pride in providing exceptional experiences, and we're glad that our outdoor pool, diverse gaming options at the casino, and the comfort of our rooms met your expectations.We hope to see you again soon!

Haley - thank you for the five star review. We're glad you enjoyed your stay! We hope to see you again soon!

Scott,Thank you for your review. It's great to hear you liked just about everything about your visit. Like many other businesses we are short-staffed in some departments and are hiring. We hope you give us another chance and come out to see us again soon.

Andrea, Happy belated birthday to your sister! We're glad you enjoyed the spa and comedy weekend. We hope to see you both again soon.

Jessica,Thank you for the great review. We hope to see you again soon!

Gregory,Thank you for taking the time to leave a review. Our staff does its best to clean the rooms. We're sorry it didn't meet your expectations. We take your comments seriously and will try strive to do better.

Thank you so much for your 5 star review Darci! We are so glad you enjoyed our amenities. We hope to see you back at our resort again soon.

Thanks so much for your rating Janel! We're glad you had a good experience but we'd love to know what we could've done to make this a rating a five! Please email us at info@grandfallsresort.com and let us know. Have a grand day!

We are glad that you enjoyed your stay. Thank you for taking time to provide your feedback. In addition to Robert's Buffet for breakfast and brunch, Ruthie's Steakhouse for dinner, and Big Drop Cafe for all three meals we do have Sports Bar and Grill open on Sundays. The Sports Bar and Grill is on the casino floor - so sometimes guests don't notice it. Make sure to check it out next time you stay with us.

Thank you so much for your 10/10 review Bradley! We are thrilled you had an excellent stay at our resort. We look forward to having you visit again soon!

Thanks so much for your 5-star review Jessica! We look forward to having you visit our resort again soon!

Scott - We are so glad you enjoyed the hot tub. We are happy to provide that wonderful amenity to our guests. Please reach out to the property directly if you have any other input that we should know about. We value your feedback.

Eric - Thank you for the great review. We're glad you enjoyed your stay. We hope you stay with us again soon.

Hi Eric, thanks for reviewing us. Based on your rating, we would love to know more about your stay and where we fell short. We value our guests' feedback and strive to make every experience a grand one. Please email us at info@grandfallsresort.com so we can learn more.