Daily buffet breakfast (MYR 18 per person)
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Reviews of Riverra Inn Langkawi

3.5 out of 5
Riverra Inn Langkawi
Lot 290, Kampung Padang Lalang, Kuah, Langkawi, Kedah

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 65 reviews" "
Rating 8 - Good. 27 out of 65 reviews" "
Rating 6 - Okay. 22 out of 65 reviews" "
Rating 4 - Poor. 7 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Stayed 7 nights in Nov 2023
Response from Riverra Team on 13 Dec 2023
Thank you so much for taking the time to leave us feedback.We hope to see you again soon!

4/10 Poor

hafiz aftab

Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Riverra Team on 27 Sept 2023
Dear Mr Hafiz,Good afternoon, Thank you for your time reviewing us.

4/10 Poor

Muhd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything about resort is good . Very bad when I check in don't have breakfast but in web Expedia promotion room with breakfast
Stayed 1 night in Dec 2019
Response from Reservation. on 6 Feb 2020
Dear Mr Muhd, Greetings from Riverra Inn Langkawi. We thank you for your kind feedback and we are glad that you had a good stay with us recently. We are regret and very sorry during your uncomfortable stay with us and we will improve our service in future. One behalf of the managment we would like to thank you for staying with us and we are looking forward to welcome you back to Riverra Inn Langkawi for more memorable experience. Best Regards, Reservation.

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Good
Stayed 2 nights in Oct 2019
Response from Sarina on 22 Oct 2019
Thank You

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff n wonderful stay
Stayed 1 night in Sep 2019
Response from Sarina on 22 Oct 2019
Thank You so much please come again

6/10 Okay

Nisha, KL

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was clean but breakfast not that much impress; Food not tasty and no variety
Stayed 3 nights in Jun 2019

8/10 Good

Fatama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is okay
Stayed 2 nights in Apr 2019
Response from The Manageent on 23 Apr 2019
Warmest Greeting from Riverra Inn Langkawi. Thanks for choosing us for your stay and do appreciate your enjoyable stay in here. We are always welcome you and your family in future. Best Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needed at least a mini fridge in the room and a kettle for coffee. Food was nice
Stayed 5 nights in Mar 2019
Response from shima on 10 Apr 2019
Thank you for feedback..We will try to improve and give best service to our guest :)

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Plenty car parks and the room is quite clean... Breakfast need to be improve and the plug inside the room is not working and not enough for charging more than 1 device as one of the 2 plugs is broken... Room don’t have extra lock except the door hander...feel not so comfortable with only one basic lock. Swimming pool is small and not so clean... Overall is good and worth for the price...
Stayed 1 night in Feb 2019
Response from Management on 12 Apr 2019
Greetings from Riverra Inn! We noted for the feedback and we look into this matter. We look forward to welcome you again with better experience. Thanks

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel ok but need a mini fridge in room and swimming pool very dirty. Surrounding of swimming pool need to be improved with more clealiness as very dirty and not maintained. Have sport light on at night at swimming pool so that visitors can hang round to eat or chit chat at the side of swimming pool. Swimming pool side is very dissapointing not maintained.
Stayed 3 nights in Dec 2018
Response from Melvin on 16 Jan 2019
Greetings from Riverra Inn! We noted for the feedback and we look into this matter We look forward to welcome you and your guest again with better experience.

8/10 Good

ZULAZRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Melvin on 16 Jan 2019
Greetings from Riverra Inn! Thank you for the review. We look forward to welcome you and your guest again with better stay experience.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Melvin on 16 Jan 2019
Greetings from Riverra Inn! Thank you for the review. We look forward to welcome you and your guest again with better stay experience.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2018

4/10 Poor

MrsNobody, MY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible experience
When my whole family reach hotel , i get wrong room type. i booked 2 standard 2 single beds room , one of the room with extra bed , but 2 room also double bed no any extra bed and the room smell vry bed ! After complain and staff change room for us , but for my corner room with extra bed, the room is not clean and the TV not function at all!! Ask for technician repair for 3 days also no respond, staff only answer will get someone to fix later. AND the room not only physically dirty but also got me haunting experience. Another room is fine. Welcome to stay if you like to have a special memory.
Stayed 2 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
The location is excellent, very near town. But the cleanliness is terrible, the floor is so oily, the wall is dirty, and there's some stains on the pillow case. Amd the towel provided is also looks dirty. Lighting in room isn't enough. The shower is not baby friendly. No room service after instruction but done room service even already told not to do it. Won't book the same hotel next time
Stayed 3 nights in Jun 2018

6/10 Okay

Bella, MY

Nice hotel.
Got private swimming pool. Nice hotel. Close to Jetty and other eating places..
Stayed 3 nights in Feb 2018

8/10 Good

Liang Thai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
No frills hotel with basic cleanInes and decent breakfast provided. Location is quiet and is about 10 min walk to the nearest convenience store and some eatery. Overall value for money.
Stayed 3 nights in Aug 2017

6/10 Okay

Manmohan

Bacis hotel very difficult if no own transport
It simple hotel far from town and bacis facility. It would it be better if mini fridge is provided.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Nice hotel, quite place...
Everything was good but the breakfast is 4/10... The juice like a r.o water.. No tissue only toilet tissue soap, ashtrays...

6/10 Okay

Adisak

It's o.k.
It o.k. for staying

6/10 Okay

Rakesh

Comfortable

8/10 Good

CT, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location close to Jetty n town
Clean and adequate room facilities for sleep n rest after a day out exploring the island.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to town but lack of cleanliness. Ok only for short trip

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient hotel with good service
I book a family room for 2 nights. Room is clean but short of some amenities, make sure you be prepared. My family having problem to sleep on the 1st night due to noise from aircond unit. Feedback to the front desk on the next morning, problem solved when we return to hotel in late evening. Due to a tight schedule, I don't get the chance to use the swimming pool. Hotel is near to Kuah town, a good place to shop and look for food. However is a bit far from main rood, it would be good if you rent a car. For a visitor on tight budget, Riverra Inn worth at the price.

8/10 Good

mohd zul

Liked: Cleanliness, property conditions & facilities, room comfort
convienent and clean hotel
i book 2 rooms. both room in nice condition. enjoy our stay.

6/10 Okay

Verified traveller

8/10 Good

izwah, negeri sembilan, malaysia.

Liked: Property conditions & facilities
nice hotel for family
overall is a good stay..some improvements needs to be done.no door tag for do not disturb or clean up room. you should consider to opt for balcony for future extension.

8/10 Good

puvan, s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel.. value dor money. near to night market
it was nice. a hotel just for rest. asvisable to have a rent car if have not booked any tour, since its abit far from the main room.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Poor maintenance
Feel uneasy - poor served towel, dirty floor and spotting bed sheets, slow internet connection, poor sound proof wall, 3 tv channels and no breakfast provided.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
This hotel quite small, this hotel not have a freezer.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The room and the toilet is a bit small, not enough space to hang the clothes. It is better if complete toiletries is given. Overall is ok

4/10 Poor

Expedia Program

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

shanmuganathan, Kulim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riverra Inn was awesome
This was one of our best stay that we have ever had.All the services and facilities was provided.I would just like to add on for a suggestion, if there would have been a Mart it would be great for us to buy some things like toothpaste and so on

8/10 Good

Siti Zuriana Faradhila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was pleasant to stay, though the breakfast provided has room for improvement.

6/10 Okay

Nooriyati

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free WiFi
Overall was ok. Breakfast need to have more variety.

2/10 Terrible

tan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Beh

Liked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and comfortable stay
Our family had a comfortable stay at this hotel. It is clean and in a peaceful neighborhood. You will have to walk 5 minutes to reach the town complex/eateries/dutyfree shops. The hotel can arrange taxi for reasonable rates. The jetty point is a 5 minute drive from this hotel if you are going for island tours via ferry. They also offered free breakfast which was quite good. All in all it's a comfortable place to be in while in Langkawi.

8/10 Good

Swee Chan, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel, could be better!!
Room and Hotel condition is quite new. Swimming pool is small, staff greet us all the time. Room is clean, but we found one of the towel has some smell. Breakfast does not have much choice, maybe is because not much guest at the time of our stay. For a group of budget traveller like us, it's worth at the price. Will be back if we visit Langkawi again.

6/10 Okay

Nikki H, Kuala Lumpur

Liked: Cleanliness
Pleasant Stay
Nice, cosy and a safe place to stay. Clean rooms, clean surroundings. No mosquitoes (thankfully!) despite it being near small forests - the Kuah River flows in front of it, across the quiet main road. The staff - helpful, friendly and attentive. It is a 15mins cab ride from the Langkawi International Airport. It costs slightly more for a lone passenger hiring a cab than if there are a group of you that can fit in one cab. Always much more fun travelling in a group anyway! Breakfast was included in the travel package (flight + accommodation) - however, I got no breakfast and no refund on last day (administrative glitch, I imagine). Other than that one particular incident, everything else was superb! Yes, I would recommend this place for anyone flying onto the island for work/meetings. It is a modest venue with excellent Wi-Fi. Not quite recommended for honeymooners intending to stay in-room the duration of stay! I only got HBO on the last night before I left. Very modest facilities in room. The swimming pool outback has the rolling hills as a background - open from 10.00am daily.

6/10 Okay

Richard, Amsterdam

Liked: Cleanliness
Ok for a few days
Nice swimmingpool, but no frifdge in the room, tv only malay,decoration is very simple ok for a few days.staff is friendly

8/10 Good

Jeanie, KL, Malaysia

Liked: Staff & service, room comfort
Very near to town
A very pleasant stay in Riverra Inn. Served by a very helpful and polite lady.

8/10 Good

Janice, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service and Friendly
Fantasic and Friendly service

10/10 Excellent

takashi

Stayed 5 nights in Aug 2023
Response from Riverra Team on 27 Sept 2023
Dear Mr Takashi,Good afternoon,Thank you for your time reviewing us and we are wishing you to have a pleasant day.

2/10 Terrible

YRIS DEL CARMEN

Disliked: Cleanliness, staff & service, property conditions & facilities
Las limpiadoras robaron dinero y no se responsabilizaron de nada.
Stayed 3 nights in Jun 2023
Response from Riverra Team on 10 Jul 2023
Hello and good morning Ms/Mrs Urruticoechea Greetings from us at Riverra Inn Langkawi, We are very sorry to read your comments about our hotel and staffs during your stay with us recently. Regretfully and our apologies that none of our staff are able to speak Spanish as you and your friends are aware that neither any of you can speak English except only a very few words, Most of the time during the stay, you and your friends communicate with the staff by using sign language and few English words. They have tried their very best to understand and try to help whatsoever you and your friends requested i.e with booking grabs and location to Pharmacy etc etc... We have never received any complaints from you and your friends during your 4 days stay with us. We are really sorry that you found the room not to your liking. Our apologies. We also would like to enlighten you regards to the missing money in your room as you,ve claimed. On the late night of 19th June, the day before your check out date (20/06) you and your friends came to the receptionist around 10.45PM informing her that your money have been stolen from the room. By the time she understand what your friend are telling her it is already 11.00PM and She had tried her very best to handle the situation and tried to call the housekeeping staff as requested by all of you.Please bear in mind at that time most of them are already asleep since they have to be back to work early the next day.Your friend are already at the hotels earlier that day around 5PM which at that time until 6.15PM all the Housekeeping staff is still in the hotels. If she can notify us earlier before 9 pm we are very sure that we are able to call them back as requested. The manager tried to reach you early the next morning but all of you have already check out around 6.30 am. We also would like to inform you that all our staff has been working with us more than 3 years and during this time we have never ever had any complaints from any of our guests that their money or belongings has been stolen from the rooms. During your stay with us if you recalled there is one incident when one of your friend had left and forgot about her handbag at the lobby area and our staff found it and she returned it back to your friend. We are really sad of the accusation "stealing" you and your friends have made towards our staff. Wishing you a nice and happy day Thank you Regards The management, Riverra Inn Langkawi.

10/10 Excellent

Mohamad hizam bin abu ba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Riverra Team on 25 Jun 2023
Dear Mr Hizam, Good evening to you, Thank you for your time reviewed your stay with us. Looking forward to welcome you again and have a pleasant day. Stay safe and well. Regards, Riverra Team