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Reviews of Bartle Hall Country Hotel

4 out of 5
Bartle Hall Country Hotel
Lea Lane, Bartle, Preston, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 64 out of 95 reviews" "
Rating 8 - Good. 23 out of 95 reviews" "
Rating 6 - Okay. 6 out of 95 reviews" "
Rating 4 - Poor. 2 out of 95 reviews" "
Rating 2 - Terrible. 0 out of 95 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem. It truly feels like a country house and every member of staff really made us welcome and went out of their way to ensure we enjoyed our stay. The food was great too.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, food was great, staff were friendly and helpful.
Stayed 1 night in Jan 2020

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Stuart

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we arrived the Staff on reception were so welcoming and professional, the room was tastefully decorated, and everything was top quality. Our room overlooked the rear garden, and was perfect. We asked if we could eat early in the restaurant and this was arranged and no problem at all. All the staff were well trained, and professional, friendly and welcoming. I have absolutely no hesitation in recommending a stay at Bartle Hall, and we are hoping to return soon. Thank you.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely country hotel with lots of character.
Lovely hotel in all aspects. The restaurant was good and the breakfast was of a good standard. Staff were most helpful and the overall ambiance of the property was good. The only negative was that our room (Ribby) was very small. Maybe other rooms were bigger. We have stayed here twice and coincidentally had the same room so don't know if there are bigger rooms.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and attentive. The Garden Room was an excellent venue for both my brother's 50th Wedding Anniversary celebration and breakfast the next morning. The grounds are lovely and well maintained.
Stayed 1 night in Sep 2019

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Shabaz

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and breakfast. Staff were excellent.
Stayed 1 night in May 2019

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
Beautiful hotel a hidden gem. A little of track but well worth the journey. Staff excellent, food excellent, room excellent.
Stayed 1 night in Mar 2019

8/10 Good

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good. i have stayed previously and will stay
Nice hotel, well priced. Good food. Large, comfortable and homely rooms. Excellent breakfast. Staff were good, my pet hate however (in any hotel or restaurant!) is when bar staff are talking between themselves not work related (or worse on their phones!). The bar staff were pretty attentive the night I stayed but could improve on above.
Stayed 1 night in Dec 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Working trip, comfort ang good food were the requirements....these met superbly, food was exceptional!
Stayed 1 night in Nov 2018

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Lovely stay. Beautiful hotel in beautiful settings. The staff were welcoming and accommodating. The room was big and comfortable with all the lovely extra touches. The en-suite was clean and spacious and the breakfast was delicious with all local produce. Thank you for a perfect stay my daughter loved it.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Poor service and disappointing
Poor customer service from the receptionist, for service over a food order, worst pillows ever, little hot water for a shower in the morning, just very disappointing overall.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice value but creaking floors will wake you up
Lovely room and a terrific breakfast. My only gripe would be no water in the room and the big one was the creaking floors. You will be woken up as soon as someone else wakes up in the hotel.
Stayed 1 night in May 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food and service. Will definitely stay here again.

10/10 Excellent

Emily, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVELY AND SPACIOUS
We had a very comfortable stopover here, room was quite comfy and spacious, decor was tasteful and breakfast was scrummy. Will definitely stop again.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice peace and quiet hotel
Excellent all rounder. Will definitely stay again. Nice landscape too.
Stayed 1 night in Mar 2018

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely hotel
Really nice hotel, very professional and helpful staff, rooms exceptionally clean and food was gorgeous. If you get the opportunity to spend a night or two at this place I would advise you to.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
I love coming here, the staff are wonderful and the hotel is lovely. It is rather pricey, the only issue I ever have when I stay is the hot water in the bath is never hot. I’ve had this 3 times on my stay in the ivy cottage and it’s always been reported but doesn’t seem to get better unless they come out and fiddle with the boiler. The breakfast has changed slightly but is still exceptional and I would recommend everyone have one. The staff truly make this exceptional.
Stayed 1 night in Mar 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the cottage, room was a little cold!
Stayed 1 night in Feb 2018

10/10 Excellent

Peter, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A country house hotel
We were in the area visiting family so did not try the restaurant menu. However the breakfasts were excellent. The beds were also extremely comfortable. The staff were very friendly and helpful.
Stayed 3 nights in Feb 2018

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Preston
Beautiful hotel, I had a recently refurbished room absolutely gorgeous. Food excellent and all the staff very friendly. Definitely coming back.
Stayed 1 night in Feb 2018

10/10 Excellent

Graham, Northamptonshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well-organised hotel
Bartle Hall Hotel is in a most attractive, quiet parkland setting. Access is reasonably straightforward from M6. Staff are welcoming and helpful. Accommodation is clean and smart. Restaurant food is original and very good, although the nouvelle cuisine presentation of the main dinner dishes might not suit all tastes..
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Wonderful
We found this online as we were wandering through England. It was well away from the highway, and could use a little touchup, but was a wonderful option. We enjoyed it very much.
Stayed 1 night in Sep 2017

8/10 Good

Salma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An atmospheric break
A lovely atmospheric and historic hotel that affords a relaxing break. The grounds are large with opportunities for walks. Generally amenities were good. Our room was tiny but had a lovely view. the double bed small as was the shower room. I cannot speak for the other 14 rooms in the main house. The shower itself was great as were the thickness of the towels. Unfortunately one could hear the snoring from the room next door which fortunately stopped quite quickly. The staff were very accomodating and nothing was too much trouble. Breakfast was beautifully cooked and delicious although there wasn't much choice of fruit and yoghurt. We would go back but would ask for a different room.
Stayed 1 night in Sep 2017

10/10 Excellent

Sean, kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing .....
Great hotel, fabulous food, perfect location and best of all the staff:-) Thank you
Stayed 4 nights in Sep 2017

8/10 Good

helen, edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice grounds, room needed lock on bathroom door. Breakfast choices were first class. Presentation of food was excellent too.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place, friendly helpful staff
Stayed 1 night in Aug 2017

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Regular visitor, lovely hotel, friendly staff
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
Was beautiful hotel in a fantastic location the grounds were amazing loved every minute of being there
Stayed 1 night in Jun 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

8/10 Good

Mr M R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Tim

Liked: Cleanliness, staff & service, room comfort
Nice hotel, fantastic staff.
Nice hotel in a relaxing setting surrounded by private gardens. The communal spaces in the hotel are very smartly decorated and the food was both high quality and delicious. The room, particularly the bathroom is looking a bit on the tired side although it didn't detract from my stay. The staff are the real great thing about the hotel though who without exception were all very friendly and welcoming with some of the best service I have ever received.
Stayed 1 night in Jun 2017

4/10 Poor

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice place, shame about the service
The hotel is nice, rooms are spacious and the food is generally good, but the service was awful. Waiting staff who didn't deliver drinks and reception staff that tried to double charge for the room and overcharge on the restaurant. Also seem to have an issue with taking Amex.

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff in a wonderful hotel
A beautiful hotel in lovely grounds but best of all the extremely professional and helpful staff .... thank you :÷)

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real characterful hotel, great service & good food
How nice to find places like this still exist, a small country house hotel, where they major on their strengths; comfort, great service, warm & welcoming, well presented good food, small enough to be cozy, yet big enough to cater for all your needs, in an atmosphere of real character you will never experience in one of the faceless town hotel chains...bravo Bartle Hall

8/10 Good

Dilip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Items on the menu not available and no lifts to bedrooms.

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Great service home from home
Service and food were superb, but the bed room was stuffy and too hot with window that would not stay open. Small size double bed 4ft6" for the price was not vfm.

10/10 Excellent

John, Ponteland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel at a good price.

10/10 Excellent

E T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Preston, but quiet and lovely grounds
Very brief overnight stay. Helpful, friendly staff. Good food and breakfast selection.

10/10 Excellent

Helen, scarborough, North Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Only stayed a couple of nights as visiting relatives nearby. Staff very friendly and professional. We had a room for 3, my husband , our 13 year old daughter and myself. Lovely large double bed and sofa bed, plenty of room and lovely big bathroom . Breakfast spot on, also had Snday lunch. Will definately be staying again.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posh.
Good relaxing peaceful setting.

10/10 Excellent

William, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the effort to find it.
A lovely Country house set amidst pleasant countryside. A little hard to find if you don't know the area but well worth the trouble. We had one of the bridal suits with a very comfortable four poster bed and beautiful, very large ensuite bathroom. The only slight issue with that was it had very few flat surfaces on which to put things down. The breakfast was good with a variety of fresh local ingredients on the menu. It is mainly a wedding venue and is clearly very suited to that function. We would certainly return.