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Reviews of LE MAS D Artigny AND SPA

4 out of 5
LE MAS D Artigny AND SPA
Chemin des Salettes, La Colle-sur-Loup, Alpes-Maritimes

Reviews

7.4

Good

Rating 10 - Excellent. 46 out of 197 reviews" "
Rating 8 - Good. 71 out of 197 reviews" "
Rating 6 - Okay. 51 out of 197 reviews" "
Rating 4 - Poor. 19 out of 197 reviews" "
Rating 2 - Terrible. 10 out of 197 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing
great service, great food. nice and quiet. plenty of parking.

8/10 Good

Peggy S

Liked: Cleanliness, staff & service, room comfort
Staff is awesome. I want owners however to take some of their massive income and reinvest in their investment...i.e. refurbish rooms mainly.

4/10 Poor

Heide

Disliked: Cleanliness, property conditions & facilities, room comfort
Run-down Hotel - Stunning views - could be amazing
We stayed here in early Sept 16 for four nights along with many guests for a friend's wedding event nearby. The hotel has huge potential and could be stunning. The terraces and some rooms have wonderful views. Alas, renovations are long long overdue and the few members of staff are 'stretched', though tried their best.

10/10 Excellent

Keefi, England

Liked: Cleanliness, staff & service, room comfort
Faded yes, but not past glory! (inc. Parking Tips)
Admittedly we got a great deal on Expedia, & were upgraded to a suite with a pool.... However, the hotel is vast, very clean & the staff were wonderful. The location is good, but unless you are capable of a 45min-1hr very hilly walk, it’s a quick drive to StPdV. See below for parking tip. Parkin Tip: In StPdV the parking is a totally nightmare, being a small walled town. The underground Espace Sainte-Claire (opposite Le Vieux Moulin) which is the easiest to get in, but is a challenge for the best driver, very tight! In the evening you're best to park at the Foundation Maeght on the main road. Or in the spaces below on Ch. des Trious, all free after 7pm. It's then a 5 min uphill walk to StPdV. There are spaces in the Route des Series a bit nearer but all the rich locals & unknowing tourists go there & it’s very tight spacing. There’s two walking routes to the village, marked on the attached map. the yellow is safer (1hr) & the pink , which has worst gradients & virtually no pedestrian paths (45 min). We didn’t see many taxis, the ones we did were basically Limos. So guessing they’re expensive.

6/10 Okay

Victoria, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The highlight of the hotel was the pool in my room, the customer service was so poor in both the reception and restaurant. There was items in the room that needed fixing and had insects crawling around their suites. The wifi was the poorest you could get as it only worked in the reception area. This hotel needs revamping as soon as possible.

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Graham, southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel if you want peace and quiet.
Booked this last minute was pleasantly surprised. Location was lovely staff were very helpful. The only downside was we had to get taxis everywhere. Bus stop was 30 minute walk and train station was further away. Had we'd realised then we would have hired a car, which we will do next time we go.
Room view.
We were top third from the right.

6/10 Okay

Virginie

2/10 Terrible

live to travel, canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
run down and will likely close - horrible
We paid for a room with a private pool. It was expensive. We woke in the morning to see a pump in the pool draining it. I was getting changed and the workers came back. Horrible. Expedia tried to rectify the mess but we got maybe 100€ off. Still paid close to $500 CDN. We only booked it due to the pool. Seems fair? NOT. Never never book this hotel. It had potential 25 years ago and is now a DUMP.

10/10 Excellent

Royce, Mountain Green, Utah, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Nice in the quiet foothills
Very close and easy access to Saint Paul and Nice airport. 20 minutes from historic downtown. Best hotel we stayed in on our two week blitz through France, Germany, and Switzerland. Excellent prices. Free parking. Huge rooms with large bathroom.

6/10 Okay

Axel

Liked: Room comfort
Disliked: Staff & service
This place could be so much more!
What a beautiful location, even if very difficult to find! The property looked nice, but the cleanliness everywhere is a challenge. The pool was great, the amenities good. The lack of luggage assistance was utterly disturbing! The wifi was neither wi nor fi. But the suite was worth it and spacious. Overall - with care for detail on the management site, this place could be really special as the locations that!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views over Nice. Very friendly and helpful
Lovely hotel. Now a little dated but still great service and facilities. Spent a lovely two days at the hotel enjoying magnificent views over nice to the sea beyond.

4/10 Poor

Dali, Toronto, Canada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Four star price, two star room.
AC was a joke. Room never went below 26 C. Woefully inadequate. Complaining only got me a fan. Room decor was two star at best. Hotel in the middle of nowhere and far from everything. Guests smoking in lobby/common areas. Mediocre breakfast buffet was 27€. A total racket. Main pool was out-of-service due to broken equipment.
View from the rooftop terrace.

6/10 Okay

christina, CT, USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a facelift...
You can tell this hotel and spa were the place to be years ago, but it doesn't look like they have updated since they opened. The room and bed were disappointing, the grounds were so so and the amenities were crumbling. It was located in a cute town and not far driving from nice which was a delightful escape!

6/10 Okay

phillip, mattapoisett

Liked: Staff & service
Disliked: Property conditions & facilities
Good for the price. Needs some tlc.
Good for the price. This once grand hotel is now looking tired. But worth the low money. We paid the extra for the junior suite. Fantastic ocean view. Huge room and balcony. Too cold to swim in pool. Spa was either closed or full. Breakfast was good as we were told it was free. Had we had to pay the €19 we would not have taken it. Not airrh

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
enjoyable due to quiet and not busy but hotel gave appearance of being up for sale or not progressing

2/10 Terrible

Keith, Vancouver, Canada

Disliked: Staff & service, property conditions & facilities
Grand old lady has seen better days
Air conditioning didn't work. Much wear and tear on the outside and inside of the buildings. One pool by the lobby closed, one pool open. Several of the spa units were shut down. Did not eat in their restaurant, so no comment on that. We were upgraded in our room. A light fixture in the bathroom fell out of the ceiling as we were about to turn in for the night. Bed was hard. Wifi useless. It will be bankrupt within two years.

8/10 Good

JP, philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iconic view and surrounding.
Amazing location, best to arrive there by day, it is a little tricky to find for first timers. Staff is great, hotel is gorgeous, bed is very comfortable, wifi signal was weak in my room.

8/10 Good

Robbie, London

Liked: Cleanliness, staff & service
Lovely location, with friendly staff
A sprawling location with slightly faded grandeur, but very friendly and helpful staff. We suffered from very poor WIFI connection for work, but this was a temporary issue as we were told it normally offers a 1GB connection. The rooms were very large, and playing table tennis in the games room was a great way to end the day....

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Excellent location but in need of much improvement
The grounds were beautiful and the location provided excellent views of surrounding views of the countryside and distant ocean. However in the suite, the paint was peeling off the walls, the telephone did not work and the mattress and pillow were uncomfortable.

4/10 Poor

HJF, South of France

Disliked: Cleanliness, room comfort
Needs a refurbishment.
Was very disappointed at this hotel. Reception area was nice but when you went up to the room it was like walking back in time. The room was a good size but I have stayed in better rooms in trhee star hotels. Old carpet and very dubious Bed Cover. The windows needed attention and painting on the outside. There was a not in the room saying you should lock yourself in at night and keep the windows closed. Not very welcoming. I noted the breakfast was very expensive and not included in the room rate. Did not bother to try it. Would suggest a complete refurbishment and in my book not a 4 Star Hotel in its present state.

10/10 Excellent

Patty, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis of calm
We enjoyed our stay very much. The food was superb, the decor lovely, but the scenery and location were the prize winners. The room was very comfortable, staff went out of their way to be helpful. The room furniture was a little dated, but fine. The bathroom was like a spa. Spa services were excellent.The pool was nice, as well. A great 2 days. Also close to the Fondation Maecht, a wonderful art museum in St. Paul de vence. The hotel shuttle will drive you there and come to get you.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish Hotek
Horrible

8/10 Good

Hope, Vancouver

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Beautiful area, needs updating
We had a lovely weekend stay here, the hotel was huge and the room was a pleasant surprise. The pool was warm and the gardens were beautiful. The hotel itself is quite dated, cracks on title floors and 80's deco in the bedroom. The service upon arrival was fantastic, at dinner however we waited for a while to recieve any service and the food though delicious was definitely not worth the money. All things considered we will be back again and this time we will try one of the surrounding restaurants.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marty79Mufc, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
just went for a night sleep. very nice location, and maybe all spa things are good, but we came 9pm and left in the early morning. Overall want to come back to enjoy all the spa treatments.

6/10 Okay

Elsalane, Miami

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
In need of a total overhaul
The very limited personnel working at the time of my visit was polite and courteus. Nevertheless, the hotel is in need of a complete overhaul; the rooms are outdated, the rugs are way too old (in some parts they are torn and shreded), the mattresses are hard as steel and concave in the middle, the pillows seemed to be filled with scraps of fabrics, the restaurant is closed for lunch and dinner, it only openned for continental breakfast. I would never give a hotel lacking so many amenities, personnel and in such a state of disrepair a 5 star rating. The only good thing about the hotel is the bathroom´s shower and the soap, bodywash and shampoo from L´Occitane.

2/10 Terrible

HELLIWELL, YORKSHIRE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISAPPOINTED IN STANDARD OF THE ROOM
DUE TO A WEDDING AT THE HOTEL WE WERE PUT IN AN ANNEXE WHICH WAS FURNISHED TO A ONE STAR STANDARD ALSO THIS HAD THE MOST INFERIOR MATTRESS I HAVE EVER SLEPT ON [TRIED TO SLEEP ON]

10/10 Excellent

Woody, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, very helpful staff
The staff was extremely helpful and accommodating, especially since we speak no French whatsoever. The pool(s) are beautiful, the view from our large balcony was very nice. The restaurant is fully gourmet French cuisine (and priced accordingly), and the view of the countryside and pool from the outdoor seating area at the restaurant was excellent. A nice place to stay for sure if you're

2/10 Terrible

Diva, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever!!!
If you would like to waste your money, to have a miserable night, a horrible holiday and a smelly/dirty room then this is the hotel to book. Did I say hotel, no no, no…this is claimed to be a hotel but in fact has a number of villas and the rooms that are available are in the villas. The hotel description does not mention anything about villas and the rooms are really smelly plus dirty with lots of real hygienic issues (e.g. cracks, moles…etc). I have attached 6 images and have many more if the hotel and expedia would like to add to the photo gallery. Did I mention about the WiFi, well don’t expect to have a WiFi in the room, it is only available in the main building. I was surprised by the expedia rating, surprised that it is listed in expedia and shocked by the 4 star rating. This place is NOT a 4* apartment and I personally will not even give a single star.

8/10 Good

Emillou, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
It's absolutely an amazing hotel with the a fantastic view of the beautiful surroundings. The restaurant terrasse and the pool area are amongst the finest I've visited and the staff is very friendly. We stayed in a standard room which was quite worn out, however the cleanliness was fine. We will for sure return

8/10 Good

Sylvia, United kingdom

Liked: Cleanliness, staff & service, room comfort
needs makeover but comfortable and great setting
Paid for an upgrade from a classic room to a junior suite as classic room ( was musty and small) and was delighted with the room which was large, with comfortable beds, spacious bathroom and a balcony with a great view over the pool and surrounding countryside to the sea. Breakfast ( which was included in the price) was satisfactory on a lovely terrace , swimming pool area was lovely but fitness room was not much of one! Hotel could do with a makeover but we had a very comfortable stay overall

8/10 Good

DP, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel value for the area
This is a great hotel value near St. Paul de Vence. It was once a premier property. It has wonderful amenities: beautiful location, pool, sculpture garden. The rooms are nice and clean, but a little dated. This is a mixed blessing. If a hotel investor comes in and renovates everything, the prices will definitely jump up. In the meantime, it is a great value. Though not inexpensive, it is reasonable for this very expensive area. Its location is also a bit of a mixed blessing. It is outside St. Paul de Vence, which means that a car is required to go there. However, the hotels in St. Paul de Vence, while very luxurious looking, would be inconvenient in my opinion because cars are not permitted in St. Paul de Vence (you have to park at the foot of the village and walk up), so you (or the hotel attendant) will need to take up your luggage.

6/10 Okay

REbecca

Disliked: Cleanliness, property conditions & facilities, room comfort
nice people, but hotel has many problems
The staff is uniformly nice and tried to be accommodating--got us a babysitter, etc. The setting is nice and the pool area is lovely. However, the hotel is very worn--almost dilapidated--the "junior suite" we booked was a regular room with a small lumpy folding cot for our daughter, and even with the air conditioning set at the lowest point it was far too hot to sleep. The shower knob fell off and the shower could only be turned on with pliers. Worst of all, we arrived in time for lunch, and were seated by the hostess, but because it took so long for the waitress to bring menus, they announced that it was too late for us to eat. So I had to drive half an hour to a grocery store to get something for my child to eat. This place might be nicer in cooler weather, and with a makeover.

4/10 Poor

Heather, UK

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Sub Standard.
Drains smelt on arrival and stayed the same for the 5 days we were there. Toilettes by pool closed. No staff anywhere- we stayed for 5 nights and not a pool boy in sight. Service for dinner took 4 hours (both meals) Explained my 92 year old mother was tired but made no difference. Totally understaffed- needs totally new management and money spending on it. Buffet breakfast a shambles with no-one in sight and most things finished. The hotel has the most stunning views and position but totally run down and needs money spending on it and a new manager that did not appear to exist.Hotel is run by a shoestring of staff so no service- room never made up till afternoon every day.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
nice
The hotel was ok but we got no information about the spa, we only found out they had a driver towards the end of the holiday , but worst of all they tried to charge us for breakfast, we were only lucky that we had expedias email stating breakfast was included otherwise we would have had to pay again. Overall it was ok the staff in general were polite and friendly but not as good as we hoped.

8/10 Good

Italian Couple, London

Liked: Cleanliness, staff & service
A nice old lady showing some wrinkles
The hotel is in need of some makeup. It preserves its charme but age starts showing. The fitness is a bit of a joke and price of the spa and restaurant, breakfast included, are highly overpriced. The settings are wonderful but the standard room is a bit disappointing. Service is very good and staff very pleasant.

8/10 Good

Thomas, Århus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and a restaurant with an beatiful view

6/10 Okay

norman, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Le Mas d'Artigny
Excellent staff and food, but our room 332 was not of a four star hotel quality , but two star The views were poor, and the lighting in the bathroom was behind your head so that for make up it was impossible. Not being online in the room makes a future stay impossible. There was a old computer in a small room available but getting on line was very difficult. A lovely location and the hotel could be massively improved with very little informed energy

10/10 Excellent

Waldemar, Warsaw, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful St Paul Hotel
The holet has 5 stal location and overlooks the sea and the valley. Truly great place for weekend or longer stay. No internet connection though. Breakfasts are not included in the price and are rather expensive (25Euro per person).

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Once Was Great
The hotel look very tired. The room in the Villa was sub standard for a 4 star hotel and needed refurbishment. However, the main pool area and reception are well maintain and pleasant.

8/10 Good

Mike, Vienna

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Service at the reception
I ordered two separate beds in the room, even called Hotel.Com service and had a confirmation of my reservation. When I got to the hotel we received a room with a small queen bed (we ordered a superior room). At the reception they offered me to add hundreds of Euros for a better room otherwise they would not help. When I mentioned the reservation, I was told "so contact Hotel.com!!" After I stated that I would indeed post a complaint on the internet, within 5 seconds they found me another room without any additional payment!!!.

8/10 Good

Joe, Zurich, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Return Visit
We have stayed here a number of times over the years. It is a convient lacation if you prefer to spend most of your time in the hills and St. Paul. The setting of the hotel is lovely. It is an older structure and while well maintained it does show it's age in the ventilation system and bath's balcony doors, etc. but not uncomfortable. This trip was off season. They gave us an upgraded room which was very spacious but faced to the side, which was not so bad, but certainly facing the sea, even though far away is a much more open view, and you get all the villages and hills. Restaurant staff and food is excellent, but certainly in the upper price range. For a hotel trying to be both a conference center and a full resort, I found to many very expensive extra's, such as breakfast and internet.

6/10 Okay

Ian, Penarth, Vale of Glamorgan

Liked: Property conditions & facilities
The most expensive hotel, I have ever stayed in !!!
Continental Breakfast ....27 euros Evening Meal..............95 euros even a cheese baguette for lunch, with a little salad .....27 euros, and coffee at 6 euros. The hotel is located two (2) miles form St Paul de Vence, with a complete feeling of isolation, and a feeling of subsequently being taken full advantage of, with the hotel prices !!! Not even coffee making facilities in the room !!! Hotel grounds and pool pleasant. However, not pleasant finding lizards in the room, and swarming with mosquitoes.

6/10 Okay

C, Cork

Liked: Cleanliness
Disliked: Property conditions & facilities
Tired but functional
Stayed here in Sep 2009. Very tired sprawling hotel. Website is flattering. Nice art in the gardens. Ridiculous prices in restaurant and room service. Dreadful buffet lunch for over €30 euro. Nice lounging areas around the pool etc. Overall not impressed.

10/10 Excellent

Meir, Boca Raton, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to experience france
Great place in a little peacfull france with great accesss to great placee in the France

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel
Dificult to find if you are driving a car without navigation. The food was expensive for the quality. Breakfast which as included in most hotels was 27 Euros per person.

2/10 Terrible

chantal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
alt, braucht dringend Renovation, billigst, katastrophales Frühstück ( kalter Raum, untrinkbarer Kaffee, alter Käse...nur die Croissants waren gut)

2/10 Terrible

Jean-Gaël

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel à rénover complètement: armoire usée, literie d'époque... Réveillé à 00h30 par des clients qui hurlaient dans la sale de jeux attenante aux chambres. Carte du restaurant à revoir: proposer des pattes bolognaise pour se "standing" je ne comprend pas, d'autant plus qu'elles étaient fades. Vu les prix de la carte, ils devraient réinvestir dans la rénovation des chambres.