Reception

Reviews of Hotel Porta Fira

4.5 out of 5
Hotel Porta Fira
Plaza Europa 45, L'Hospitalet de Llobregat

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1012 reviews" "
Rating 8 - Good. 271 out of 1012 reviews" "
Rating 6 - Okay. 42 out of 1012 reviews" "
Rating 4 - Poor. 26 out of 1012 reviews" "
Rating 2 - Terrible. 21 out of 1012 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ANDRES

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and nice but farther away from the center of town.
Stayed 2 nights in Mar 2024

8/10 Good

joe, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Hotel Porta Fira on 25 Mar 2024
Dear Joe,On behalf of all the staff, we want to thank you for your positive review about hotel Porta Fira.Thank you again for reccommending our hotel and we hope to see you soon.

8/10 Good

Hilda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice but I wish the desk attendant when checking me me could of asked if I wanted a king bed instead she gave me and my husband a twin bedroom.
Stayed 1 night in Mar 2024
Response from Hotel Porta Fira on 25 Mar 2024
Dear Hilda,Fist of all, thank you for booked with hotel Porta Fira for your stay in Barcelona.After double check your booking, I have seen that in the confirmation you indicated in the preferences that you prefered 2 beds. This is why my colleague did not ask you again about your preferences, we had already noted it down. For future occasions, please do not hesitate to contact the reception department in order to solve your doubts at the same moment.We remain at your disposal for any doubt or request.Kind regards

10/10 Excellent

Carlos Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the room was good. It was clean and staff were nice. There is a Mercadona grocery store nearby, and the metro is a few meters away. There is a taxi station right besides the hotel, which is very convenient if you are travelling with luggage.
Response from Hotel Porta Fira on 25 Mar 2024
Estimado Carlos Alejandro,Estamos muy contentos de que haya tenido una agradable estancia en nuestro hotel y agradecemos sus comentarios positivos.Un cordial saludo,

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Porta Fira Team on 18 Mar 2024
Dear Everett,Thank you very much for your positive review about our hotel! We are glad that you enjoyed your stay with us and hope to see you again soon.Yours sincerely,

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable
Stayed 1 night in Mar 2024
Response from Equipo Hotel Porta Fira on 18 Mar 2024
Estimada Esther,Muchas Gracias por su valoración positiva acerca de nuestro hotel! Nos alegra que usted haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel. Staff was very friendly on check in. In the right room, the views of Barcelona were stunning. The lobby is gorgeous with a great bar to have a few cocktails while you wait for your room. 15 minutes from the airport or cruise port.
Stayed 1 night in Mar 2024
Response from Hotel Porta Fira on 12 Mar 2024
Dear Kenneth,On behalf of all the staff, we want to thank you for your positive review and your kind words.We are really glad that you had a wonderful time in Barcelona and that we could help to make it even better.Thank you again for reccommending our hotel and we hope to see you soon!Kind regards

10/10 Excellent

Yasle

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto este hotel. Muy limpio y amplio. Y el staff maravilloso ! Gracias
Stayed 2 nights in Mar 2024
Response from Hotel Porta Fira on 11 Mar 2024
Estimado Yasle,Muchas gracias por su valoración positiva acerca de nuestro hotel y nuestro personal.Nos alegra que usted haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,Hotel Porta Fira

2/10 Terrible

Xin, Bee Cave

Stayed 2 nights in Mar 2024

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and helpful staff, for the price it’s a good option.
Stayed 5 nights in Dec 2023
Response from Hotel Porta Fira on 4 Mar 2024
Estimado Ernesto,Muchas gracias por sus bonitas palabras sobre nuestro personal. Nos esforzamos al máximo para que nuestros huéspedes se sientan como en casa y hacemos todo lo que está en nuestras manos para que su estancia sea lo más agradable posible.Esperamos poder darle la bienvenida de nuevo.Cordialmente,

8/10 Good

Kristina, Tallmadge

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel and staff were great. The decor is very dated and in desperate need of a refresh. That being said, housekeeping does a great job keeping the hotel spotless and the breakfast buffet is top notch - one of the best I have ever seen. The staff who maintain it are to be commended and the chefs who cook for it are fantastic. Do NOT expect an America breakfast of pancakes, waffles and cereal. You'll get beautifully cooked eggs, a lovely assortment of local meats and cheeses, breads, fruirs and vegetables plus a lot more. Outside, the neighborhood is a business district bordering on a residential neighborhood. We did see an active police presence during our stay and they were getting ready for the MWC which made things a bit hectic for all. Outside, the sewer smell was a bit unpleasant, and the hotel is to be congratulated for combatting it so successfully. Access to the subway and local restaurants was excellent. We would definitely stay here again. Job well done by Hotel Porta Fira!!
Stayed 11 nights in Feb 2024
Response from Hotel Porta Fira on 26 Feb 2024
Dear Kristina,We are glad that you had a nice time in Barcelona and that we could help to make your stay here more pleasant due to our convenient location and to the service provided by our staff.Thank you for taking the time to share your comments and we hope to see you on your next visit!Kind regards

8/10 Good

Syed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is close near by approx 10 min drive. Overall satisfy
Stayed 3 nights in Feb 2024
Response from Hotel Porta Fira on 20 Feb 2024
Dear Syed,We thank you for choosing the Hotel Porta Fira for your stay.We appreciate your positive comments about the hotel and location.We hope to see you again at the Hotel Porta Fira.Kind regards,

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
I have stayed here a number of times, the location is good being right beside an L9S metro station. The rooms are good and the staff are helpful and friendly
Stayed 1 night in Jan 2024
Response from Hotel Porta Fira on 12 Feb 2024
Dear John,Thank you very much for your positive comments about our hotel location.Our goal is to make our guests feel welcomed and happy, and when we get this kind of review, we feel that we have accomplished it.We hope that you can stay longer on your next visit to Barcelona!Kind regards

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception helped me with anything I needed for which I was extremely thankful. Breakfast was also fantastic.
Stayed 1 night in Jan 2024
Response from Hotel Porta Fira on 29 Jan 2024
Dear Matt,Thank you very much about your nice words about our staff. We try our best to make our guests feel like home and we do everything that is in our hands to make their stay as pleasant as possible.We look forward to accommodating you in a near future!Best regards,

8/10 Good

Taryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beyond its architectural beauty, Hotel Porta Fira was more than adequate accommodations for my stay. Staff was polite and helpful and the room was lovely and clean.
Stayed 1 night in Dec 2023
Response from Hotel Porta Fira on 26 Jan 2024
Dear Taryn,We are very glad that you had a nice stay at our hotel and appreciate your positive comments.Best regards,

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern property.
Stayed 3 nights in Jan 2024
Response from Hotel Porta Fira on 26 Jan 2024
Dear Hakan,Thank you very much for your positive comments about our hotel.Our goal is to make our guests feel welcomed and happy, and when we get this kind of review, we feel that we have accomplished it.We hope that you can stay longer on your next visit to Barcelona.Kind regards

10/10 Excellent

Daniel Harte

Liked: Cleanliness, staff & service, property conditions & facilities
The mall 5 minutes away by foot really upgraded the stay.
Stayed 6 nights in Dec 2023
Response from Hotel Porta Fira on 26 Jan 2024
Dear Daniel,We are glad that you had a nice time in Barcelona and that we could help to make your stay here more pleasant due to our convenient location.Thank you for taking the time to share your comments and we hope to see you on your next visit.Kind regards

10/10 Excellent

Wilfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Hotel Porta Fira on 26 Jan 2024
Dear Wilfredo,We are very glad that you had a nice stay at our hotel and appreciate your positive score.Best regards,

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coolest vibe ever
Stayed 1 night in Jan 2024
Response from Hotel Porta Fira on 26 Jan 2024
Dear Benjamin,We are very pleased to know that you had a very satisfying experience at our hotel! We hope that next time you come to Barcelona.Thank you very much and see you soon!Best regards,

8/10 Good

Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to public transit. Nice and safe area. Breakfast is awesome.
Stayed 1 night in Oct 2023
Response from Hotel Porta Fira on 26 Jan 2024
Dear Yu,On behalf of all the staff, we want to thank you for your positive review and your kind words.We are really glad that you had a wonderful time in Barcelona and that we could help to make it even better.Thank you again for reccommending our hotel and we hope to see you soon!

10/10 Excellent

ERIC

Travelled with family
Liked: Property conditions & facilities
Friendly employees, clean rooms, earlier checked in, safe and quiet area
Stayed 1 night in Dec 2023
Response from Hotel Porta Fira on 26 Jan 2024
Dear Eric,We are glad that you had a nice time in Barcelona and that we could help to make your stay here more pleasant due to our convenient location and to the service provided by our staff.Thank you for taking the time to share your comments and we hope to see you on your next visit!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Porta Fira on 26 Jan 2024
Dear Andrew,We are very pleased that you and enjoyed your stay at our hotel.Thank you for taking the time to share your opinions of our hotel.Best regards,

8/10 Good

FONG JIN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel is a distance away from city, approx 20 mins pending traffic. BOLT ride hailing or taxi easily accessible. Hotel was nice to pack breakfast pack for us as we departed very early next morning for a tour and their breakfast area was not ready..
Stayed 1 night in Dec 2023
Response from Hotel Porta Fira on 26 Jan 2024
Dear Fong,We are very pleased that you enjoyed your stay at our hotel and that you found our rooms comfortables.Thank you for taking the time to share your opinions of our hotel.Best regards,

10/10 Excellent

Jeanna

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable, quiet and convenient
Stayed 2 nights in Dec 2023
Response from Hotel Porta Fira on 26 Jan 2024
Dear Jeanna,Thank you very much for your positive comments about our hotel.Our goal is to make our guests feel welcomed and happy, and when we get this kind of review, we feel that we have accomplished it.We hope that you can stay longer on your next visit to Barcelona!

8/10 Good

Jin

Travelled with family
Liked: Cleanliness, property conditions & facilities
It’s OK. Room is small
Response from Hotel Porta Fira on 7 Feb 2024
Dear Jin,We are really glad that our hotel facilities and services met your expectations! We are a 4 stars hotel and we have 6 categories of rooms, which differ in size, features and location. The rates of our rooms vary according to the hotel availability and category of room.Thank you for your preference for our hotel and see you back soon!Kind regards

8/10 Good

Karl

Liked: Cleanliness
Response from Hotel Porta Fira on 13 Feb 2024
Dear Karl,Thank you for taking the time to share your impressions of our hotel. We look forward to welcoming you again.Kind regards

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hotel Porta Fira team on 30 Nov 2023
Dear Scott,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Edwin Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay, room spacious, clean, excellent bed, shower, AC all worked well. Breakfast delicious. Definitely would stay again. Staff courteous and attentive
Stayed 1 night in Oct 2023
Response from Hotel Porta Fira team on 30 Nov 2023
Dear Edwin Judith,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We really appreciate your kind words about the hotel staff!Looking forward to see you again very soon.Sincerely,

8/10 Good

Adan

Staffs are very helpful
Stayed 2 nights in Nov 2023
Response from Hotel Porta Fira team on 30 Nov 2023
Dear Adan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

James Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a little bit away from the city centre but is really quiet because of this. Rooms are bright and airy and super clean. The shower room is brilliant. The Metro station is minutes away, very convenient for all areas. There’s a huge shopping centre with restaurants above just down the road too. Would definitely stay here again.
Stayed 4 nights in Nov 2023
Response from Hotel Porta Fira team on 30 Nov 2023
Dear James Mark,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We appreciate the room and its facilities did meet your expectations!Hope to see you again very soon.Sincerely,

10/10 Excellent

Michel St

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on beside hotel was noisy when in operation
Stayed 4 nights in Nov 2023

10/10 Excellent

Mark

Stayed 3 nights in Nov 2023

2/10 Terrible

Raiser

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The A/C don’t working ,and the staff very back,in the room 21 cercius temperature is crazy
Stayed 1 night in Nov 2023
Response from Hotel Porta Fira team on 18 Nov 2023
Dear Mr. Raiser,First of all we would like to thank you for choosing the Porta Fira Hotel to stay during your last visit to the city of Barcelona. After reading your comments about your last visit to the hotel we are sorry to hear that the air conditioning did not meet your expectations. To be honest during your stay there were no general issues with the air conditioning and it was working properly in the building. Spain started last year to implement energy saving measures to reduce energy consumption and this means that the air conditioning inside public buildings cannot be lower than 21 degrees Celsius.As you have seen on social media and comments, our online reputation is very good and I can assure you that yours was an isolated case. However, we are concerned that this has happened and we will certainly take the necessary measures to ensure that this situation does not happen again in the future. We apologise again for any inconvenience we may have caused you and would like you to give us a second chance to show you that we usually offer air conditioning.Yours sincerely,

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great. Very large room
Stayed 2 nights in Nov 2023
Response from Hotel Porta Fira team on 15 Nov 2023
Dear Ellizabeth,Thank you for taking the time to share your feedback. We are really glad to know you like the large and comfy room!Many thanks for the special mention of the great hotel staff.We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Good

Sinead

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to metro and very good shopping centre, with variety of places to eat within a short walk. Great taxi link, or metro, to airport. Hotel had a good resturant that we ate in the first night, straight from airport.
Stayed 3 nights in Oct 2023
Response from Hotel Porta Fira team on 4 Nov 2023
Dear Sinead,Thank you for taking the time to share your feedback. We are glad to hear that you like the location, the neighborhood and the restaurant of the hotel.We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Porta Fira team on 4 Nov 2023
Dear Karen,Thank you for the great review and high score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

odilys, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hotel Porta Fira team on 4 Nov 2023
Dear Odilys,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Gwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location between airport and cruise terminal.
Stayed 2 nights in Sep 2023
Response from Hotel Porta Fira team on 26 Oct 2023
Dear Gwen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Vannapha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and modern. Great views of the city. It was far from the main areas, port and beaches but it’s nightly rates make up for the transportation charges.
Stayed 2 nights in Oct 2023
Response from Hotel Porta Fira team on 26 Oct 2023
Dear Vannapha,Thank you for taking the time to share your feedback.We are pleased to know that the cleanliness, the modernity as well as the incredible views from the rooms have met or exceeded your expectations.We hope to welcome you back to our hotel very soon!Sincerely,

6/10 Okay

Elizabeth

Travelled with family
Disliked: Property conditions & facilities
Rooms were very warm, hallways old and smelled
Stayed 1 night in Oct 2023
Response from Hotel Porta Fira team on 26 Oct 2023
Dear Elizabeth,First of all we would like to thank you for choosing the Hotel Porta Fira during your last stay.After your comments we realized that we did not reach your expectations regarding the hotel hallways and its smell. We will work to fix this. Regarding the rooms, in general all the A/Cs of the rooms are working proply.Our goal is to offer the best service to all of our guests, and for sure we will take all the steps necessary to resolve this situation.We really appreciate your comments and we hope to welcome you again at the Hotel Porta Fira.Best regards,

10/10 Excellent

Anastasia

Stayed 2 nights in Oct 2023
Response from Hotel Porta Fira team on 12 Nov 2023
Dear Anastasia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay.
Stayed 3 nights in Oct 2023
Response from Hotel Porta Fira staff on 4 Nov 2023
Dear María,Thank you for taking the time to share your feedback. It is awesome to hear is been an amazing stay with us!We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Good

Remilyn

Stayed 2 nights in Oct 2023
Response from Hotel Porta Fira team on 12 Nov 2023
Dear Remilyn,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Good

Lucila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Porta Fira team on 4 Nov 2023
Dear Lucila,Thank you for taking the time to share your feedback. We hope to Welcome you back to our hotel very soon!Sincerely,

6/10 Okay

Harrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend not staying for a few months or asking for a room on the opposite side of the IKEA/field - really loud construction woke us up at 8am and didn't stop until we left. Very nice rooms, bar, and amenities. Reasonably priced beverages. They charge 10 extra euros for an additional guest in a "one person suite" which wasn't mentioned. Really only meant we got an additional card, a bit unnecessary.
Stayed 1 night in Oct 2023
Response from Hotel Porta Fira team on 4 Nov 2023
Dear Harrison,Thank you for taking the time to share your feedback. We sincerely regret that you were disturbed by the noise of the construction near the hotel, we fully understand. If you had informed reception we would have been able to offer you a change of room. We are pleased to hear that the room, its amenities and the bar were to your liking. Regarding the supplement of 10 x night, you would have made the reservation for 1 person, when in fact it would have been for 2. Looking forward to welcome you back to our hotel very soon!Sincerely,

8/10 Good

Victor M

Stayed 2 nights in Oct 2023
Response from el equipo del Hotel Porta Fira on 8 Nov 2023
Estimado Victor M,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

10/10 Excellent

CHRISTOPHER

Stayed 4 nights in Jun 2023
Response from Hotel Porta Fira team on 8 Nov 2023
Dear Christopher,Thank you for the great score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Cendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, super friendly staff, the food is excellent. We were super happy with everything.
Stayed 3 nights in Oct 2023
Response from Hotel Porta Fira team on 4 Nov 2023
Dear Cendy,Thank you for taking the time to share your feedback. We really appreciate your kind words and special mention of the hotel staff!We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Rhodora

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very conveniently located between airport and cruise ports. 15 minutes from the airport and 15 mins to cruise port, both costing €21 including additional charges for 3 suitcases and taxes. Hotel is very clean. 3 minutes walk to Metro station that take you to Barcelona main attractions such as La Rambla, Sagrada Familia, El Born, Barceloneta beach. I believe, all rooms have city view. Corridor between elevator to rooms are very dimly lit (probably energy conservation) Overall very happy with our stay.
Stayed 2 nights in Oct 2023
Response from Hotel Porta Fira team on 4 Nov 2023
Dear Rhodora,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,