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Reviews of Urban Hotel Kyoto

3 out of 5
Urban Hotel Kyoto
4-59 Nishiura-cho, Fukakusa, Fushimi-ku, Kyoto, Kyoto

Reviews

7.8

Good

Rating 10 - Excellent. 140 out of 684 reviews" "
Rating 8 - Good. 325 out of 684 reviews" "
Rating 6 - Okay. 171 out of 684 reviews" "
Rating 4 - Poor. 42 out of 684 reviews" "
Rating 2 - Terrible. 6 out of 684 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Starsky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I probably will not return to this hotel due to the very small size of their rooms
Stayed 4 nights in Nov 2023
Response from Urban hotel Kyoto Higashitani on 19 Dec 2023
Thank you for staying at Urban Hotel Kyoto.We have 7 hotels in Kyoto and Shiga, America.And there are many double room and twin room.We are looking forward to seeing you again.Thank you.

6/10 Okay

MINAKO

Stayed 1 night in Nov 2023
Response from アーバンホテル京都　東谷 on 26 Nov 2023
貴重なご意見ありがとうございます。またのご利用お待ちしております。

8/10 Good

Toshinori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from アーバンホテル京都　松野 on 18 Nov 2023
貴重なご意見ありがとうございます。またのご利用をお待ちしております。

8/10 Good

S

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Oct 2023
Response from 営業統括部　松野 on 14 Oct 2023
この度はアーバンホテル京都にご宿泊いただきまして誠にありがとうございます。お忙しいところご投稿いただきましてありがとうございました。また京都にお越しの際はアーバンホテルグループをお選びいただけますと幸いでございます。

8/10 Good

HSIN WEI

Stayed 1 night in Sep 2023
Response from Matsuno on 14 Oct 2023
Thank you very much for staying at Urban Hotel Kyoto.Thank you for taking the time out of your busy schedule to post. We hope that you will choose Urban Hotel Group when you come to Kyoto.

6/10 Okay

William

Stayed 2 nights in Sep 2023
Response from Matsuno on 14 Oct 2023
Thank you very much for staying at Urban Hotel Kyoto.Thank you for taking the time out of your busy schedule to post. We hope that you will choose Urban Hotel Group when you come to Kyoto.

10/10 Excellent

Calvin

Stayed 3 nights in Sep 2023
Response from Matsuno on 14 Oct 2023
Thank you very much for staying at Urban Hotel Kyoto.Thank you for taking the time out of your busy schedule to post. We hope that you will choose Urban Hotel Group when you come to Kyoto.

8/10 Good

Maricela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very polite staff. Eco-friendly hotel. Close to JR station and other trains. Walkable distance to Fushimi Inari Taisha Shire.
Stayed 2 nights in Jul 2023
Response from アーバンホテル京都　営業統括部　東谷 on 20 Jul 2023
Thank you for staying at Urban Hotel Kyoto.We are very happy that you are satisfied when you stay.We have 6 hotels in Kyoto and Shiga.When you come back to Kyoto again, we would appreciate if you could choice our hotel. We are looking forward to seeing you soon.Thank you.

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well located if you're planning to go to the Inari temple (one thousand doors temple). It has a subway station nearby, which is very convenient. Breakfast was great! My only complain is that the first day we arrived, the hall and rooms had a strong incense smell that we almost confused with cigarette (it was that strong, though not cigarette). It was gone the rest of the stay, but it was weird. The hair dryer is a small one, so if you have a lot of hair, it'll take a while. The staff was super nice and friendly and answered all our questions. There are a few restaurants nearby, though we usually ate around the places we were sightseeing.
Stayed 2 nights in Apr 2023
Response from Urban Hotel Kyoto,Kyoka Kawaguchi on 10 May 2023
Thank you for your staying at Urban Hotel Kyoto.I'm so sorry about your room selled bad. We will check the each room before check-in. We glad to you having fun while stay in Kyoto.Thank you very much for your comment.We hope meeting you again.Sincerely,Urban Hotel Kyoto Kyoka Kawaguchi

10/10 Excellent

Jessica

Stayed 1 night in Mar 2022
Response from Matsuno on 14 Oct 2023
Thank you very much for staying at Urban Hotel Kyoto.Thank you for taking the time out of your busy schedule to post. We hope that you will choose Urban Hotel Group when you come to Kyoto.

8/10 Good

phongsathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice service good location
Stayed 1 night in Aug 2021
Response from Urban Hotel Kyoto :Matsuno on 30 Aug 2021
Thank you for staying at Urban Hotel Kyoto. I am very happy to see you relaxed and relaxed. Also, when you come to Kyoto, please stay at Urban Hotel Kyoto. Thank you very much.

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the stay. Only disappointment was I wanted to eat sausages for breakfast that was shown on the menu picture. Plus when we were eating our dinner we had to listen to the area manager giving a lecture to one of the staff.
Stayed 1 night in Aug 2020
Response from Urban Hotel Kyoto Matsuno on 11 Sept 2020
Thank you for staying at Urban Hotel Kyoto. I am sorry that the restaurant did not have the same sausage as the photo. We will continue to improve it so that you will be satisfied. Thank you for posting this time.

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Kyoto
We stayed for 2 nights in Kyoto...a quick stop to sightsee as we travelled around Japan as part of our Rugby World Cup supporter vacation. We arrived before check in opened and leaving our luggage was no hassle or problem. Checking in later was effortless and the room compact but clean. Complementary robe and slippers, use of a fridge in the room were all very welcome. The bathroom had a small bath tub and powerful shower and body wash etc was provided. Although the hotel has a restaurant attached, they also recommended some great restaurants located a short 2-5 min walk from the hotel, there's no need to go into town for food! The hotel is located to the south of the city, with taxis to/from the station around ¥2,500. It's a short 10 walk to Fushimi Inari shrine (give yourself at least 3 hrs and a lot of bug spray to walk it all!) and also the Inari train station, and is also on a city bus route if you want instead to take public transport
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional, and went over and above to help me with a unfortunate booking problem/delay after a last minute change in plans due to a typhoon. The booking glitch wasn't even their fault, but they sorted it out for me anyway. The room was pleasant but older feeling in decor and their was a mildly unpleasant smell through the halls and room. Linen etc was pristine, very quiet room. Looks exactly like pictures.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable
I stayed for two nights and found the hotel was quiet and comfortable. The location was conveniently in reach of Kyoto station.
Stayed 2 nights in Apr 2019

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Japanese experience
Clean rooms, friendly staff. Stayed here as daughter is attending local university - 5 minutes away. Close to travel networks and local shrines etc. Only disappointing thing was that the hotel restaurant was being refurbished. Wherever we went it was always clean and tidy and didn't feel vulnerable outside even at night time. The hotel supplied a smart phone in our room for our personal use - this saved buying a sim card locally and we could also use it to phone our daughter locally and use it for international calls. Great for using the maps whilst we were out and about - invaluable !
Stayed 5 nights in Jan 2019

10/10 Excellent

Richard, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with friendly staff close to Fushimi Inari shrine.
Stayed 4 nights in Nov 2018

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Brenda, Yukon, Canada

Liked: Cleanliness
great location
Near great Cafe, bakery, 2 good inexpensive restaurants and a ten minute walk to Fushimiinari. Hotel is dated & room was stuffy but could open window. Would stay here again.
Stayed 6 nights in Mar 2018

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, breakfast, and staff
Really great price for what you get. Room is clean, staff is very friendly. They hold your bags in behind their desk unlike other hotels who leave it out in the open. There is a restaurant attached to the hotel and the food is delicious. Really love the free full course breakfast. Only con is the distance from the stations, but the walk is simple and there are many taxis that pass through.
Stayed 1 night in Dec 2017

6/10 Okay

Tim, Manchester, England

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room
Unfortunately the room was so small there was no where to unpack or put the empty suitcases! Only one person could be upright at once! Great staff but teeny weeny room!
Stayed 5 nights in Oct 2017

8/10 Good

clara, sydney, australia

Liked: Property conditions & facilities, room comfort
Okay hotel. Close to inari shrine!
Okay hotel! Close to inari shrine/ station. This made it easy to explore kyoto.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
Be warned, if your stay includes breakfast.
Old and tired hotel lobby. Clean room with foul smelling bathroom and noisy air conditioner. BE WARNED! Check-in staff tried to scam me out of my breakfast buffet meal tickets, by saying they weren't included in my stay's plan - had to show them my confirmation email to convince them. Even then, they seemed like they were doing me a favour by giving me my tickets.
Stayed 4 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place for the money.
Space is at a premium in Japan, so the fact that our room was tiny shouldn't be held against the place. But the room was pretty small. It was clean and comfy, the bathroom was nice (go go Gadget bidet!), so no points lost or gained there. The location was a bit out there...we made due, but for whatever reason I thought it was closer to Kyoto Station when I booked it. The staff were nice enough. The breakfast was nothing to write home about, and though cheap, not free. Lost points for bad iced coffee. Not a bad place, but nothing spectacular. 3 stars out of five?
Stayed 3 nights in Jun 2017

8/10 Good

steve , Stdney Australia

Liked: Cleanliness, property conditions & facilities
Clean and tidy
Plenty of eateries close by . Short walk to the station and one of the main attractions in Kyoto .
Stayed 2 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kyoto Trip
Our stay is good and will definitely book a room once we're in Kyoto again

6/10 Okay

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Joseph in Kyoto
Location is a little too far from mainstream Kyoto. Room air conditioner none existent except for heating. Nice.

6/10 Okay

Rakesh, London

Disliked: Room comfort
Location was ok. Easy to walk to from station and other connections for rail. Air con was not the best. Found it hard to sleep from the heat and poor air quality. Think I came down with a cold for a few days because of it. Otherwise was a decent stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Stayed here as I visited Kyoto and surrounding area for a week. The hotel is only a short walk to Inari station which makes exploring the city and getting to downtown quite easy. There is a bakery near by with great pastries and bread which were fairly priced and I could grab on my way out to exploring the city. If you are looking fora placeto staywith some comfort, I would recommend this hotel.

8/10 Good

Meegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very small rooms, too far to public transportation
Room is very very small. We were misguided by the user comments about its location. It is out of Kyoto. Not in walking distance to any touristic point else than Fushimi Inari shrine. It is certainly FAR from public transportation. The closest train station is at least 10-15 minutes walk and you can not reach Kyoto station from that one with a direct line. You need to pass the river and walk 10 minutes more to get to Inari station which is far better to use for going to Kyoto station. Too much time wasting if you will be in Kyoto for just a few days. A clean hotel but certainly expensive for what it offers.

6/10 Okay

Meir

Liked: Cleanliness, staff & service
Disliked: Room comfort

8/10 Good

KitW, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel a short walk to Fushimi Inari Taisha
Convenient. Keihan Line (Fukakusa stn 5min walk) JR Line (Inari Stn 10min walk) Karasuma Line (Kuinabashi Stn 12min walk) Buses 105 and Minami 5 go to Kyoto Station. Marum Bakery sells fresh bread at 108 Yen each. Family Mart is across the road. Front desk is professional. Perhaps feel they are slightly more reserved due to language barrier. Room is adequate for me but may be small for bigger and taller guests, in particular, the bathroom :D

8/10 Good

Linton

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, affordable, but cramped.
Highs: close to transportation (1 block from #5 & #105 buses, about 1km to Inari & Fushimi-Inari stations), clean, quiet, and a coin laundry on site. Non-smoking floors. Easy walk to the Fushimi Inari shrine (and if you can't walk there, forget walking to the top). Lows: meant primarily for business travelers, not tourists, so very little room for clothing. There's barely room for the 3 clothes hangers; everything else will have to stay in the suitcase or sit on the chair.

6/10 Okay

Marcus, Singapore

Liked: Cleanliness, staff & service, room comfort
Average hotel
An average hotel. Quite a walk to Inari Station. Rooms are clean and functioning and toilets are a bit old but still fine. Convenience store right opposite hotel and a bakery right next door as well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urban hotel in kyoto
generally an okay hotel

4/10 Poor

Verified traveller

Disliked: Room comfort
small room - located out of the way
Was disappointed by this room - it was even smaller than the small room I had in Tokyo. What a hike to the train station, and more of a hike to the subway station.

6/10 Okay

william g., Cincinnati

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Small room in nice city
Extremely small room with the smallest hotel bathroom we've ever seen. Noisy ac unit, rough pillows, very little room to dress. That said, we rested well there. Best thing about our stay was the bakery about three doors away where everything is wonderful and only 100 yen.

8/10 Good

Peter, Bega, NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Hotel for Budget-focused Travellers
We (husband and wife) stayed at Urban Hotel Kyoto for 7 nights in May 2016 and would definitely consider staying here again. The room was small, but comfortable and clean. It is located in 'suburban' Kyoto, a short walk to Keihan Railway's Fukukasa station. This, to us, was an advantage because the Keihan Railway is the major north-south railway and it made it easy to reach the major tourist areas north of the Kyoto railway station and to the east of the city, as well as accessing Mt Hiei and the Kurama/Kibune areas where we planned to do some walking. It was fun discovering local restaurants (the three we patronised were all good - the Ramen restaurant virtually opposite the hotel, the Korean/Okonomiyaki Shogetsu restaurant and the yakka tori Roman-ya Fujimori 300 metres down the road; the hotel provides a listing most local eateries). There is a Family Mart mini-supermarket and a great patisserie across the road, and a bakery next door. The hotel provides (very reasonably priced) washing machines and dryers - so everything is handy. The stunning Fushimi-Inari Shrine is within walking distance of the hotel, but the closer Hotoji Temple is also well worth a short visit.

10/10 Excellent

Monica, Houston Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic comforts
The hotel was a short walk from the train station and the Inari Shrine. There is a fancy restaurant attached to the front and a $1 shop baker down the street with plenty of other restaurants in the area as well as convenience store for other needs. The hotel also includes a washer dryer for those who pack light and need to refresh their clothes for a longer stay.

4/10 Poor

Gary, Singapore

Disliked: Staff & service, room comfort
Bad location
It took us almost 20mins to walk from the metro station to the hotel. It's quite tough, especially with our luggage. In the night, the hotel shut off the air-conditioner which resulted us to live our window open and it's quite noisy out there.

8/10 Good

Fiona, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Kyoto
Commute to Kyoto station is easy too. Within walking distance to catch trains on Keihan Line.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in Inari region. Bus #South-5 goes from Kyoto station to within a block of the hotel (The bus pass works here and sold at the hotel front desk) About 5 minute walk to Keihan line:Fukakusa station, and another 5 minute walk JR Nara line:Inari station (which is across the street to the front entrance to the famous Fushimi Inari shrine.) The hotel room is a very typical Japanese business hotel room with pre-fab bathroom. (including soaking tub and bidet) It is cozy, but clean. There is a small fridge in the room. It is actually the mini-bar, but stocked with a couple beers and water that you can buy for the same price at the vending machine anyway... I received a free bottle water at check-in. There is a university nearby, so there are lots of cheap food places nearby open late. There are 2 decent bakery right outside of the hotel. Convenience store is across the street.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
everything was good and the room is not so small as usually in Japan

6/10 Okay

Terraluna, Toronto

Liked: Staff & service, room comfort
Not bad for a budget hotel
Overall, our stay at this hotel was pretty good considering the price we paid. The one thing I found was the shower. Shower temperature tends to become hot and cold during the hours of 8am and 6pm to 9pm; perhaps these are peak hours where guests take showers?

4/10 Poor

Kaori

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Just business.
room was to tight for couple.

8/10 Good

Alina, London and Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Inari and Kyoto
Stayed 2 nights. Staff is friendly, location is great close to Inari , 1 JR stop from Kyoto, a few stops from Nara. Pleasant location close to a cannal , convienience shops , restaurant and train stations. Hotel room small however this is common in Japan. Air-conditioning in the room didn't work great for cold air, but it was possible to open the windows.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within walking distance to subway.
Everyone here was great and I was able to walk to Fushimi Inari which was a plus.