Double or Twin Room, 1 Bedroom, Sea View | Balcony

Reviews of Hotel Sozer

3 out of 5
Hotel Sozer
Ataturk Bulv 68, Kusadasi, Aydin

Reviews

6.8
Rating 10 - Excellent. 20 out of 115 reviews" "
Rating 8 - Good. 41 out of 115 reviews" "
Rating 6 - Okay. 27 out of 115 reviews" "
Rating 4 - Poor. 14 out of 115 reviews" "
Rating 2 - Terrible. 13 out of 115 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

3.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Liked: Cleanliness, staff & service
The view its really nice. The price its good. Good the breakfast. Good the free parking. The room its so so. Poor, old, small and old TV, no boiler.
Stayed 1 night in Sep 2022
Response from Yasin Arslan on 12 Oct 2022
Dear Andrea, Thank you for sharing your experience in our hotel. We are glad to see your review about us. You are always wellcome to our hotel. Kind Regards ;

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Manager extremely helpful and friendly.Housemaid cleaned room every day and changed bedding and towels nothing was a problem for her.Although a pool was advertised there was no pool .The food was shocking we just decided to always eat out never a problem as it was so cheap.There was an excellent restaurant right next door Leila it was called beautiful surroundings ,lovely staff ,extremely cheap for excellent food.The absolute beauty of this hotel was the balcony and the view and a great selection of dolmas.s passing the door
Stayed 14 nights in Sep 2022
Response from Yasin Arslan on 21 Sept 2022
Dear Catherine, Thank you for choosing our hotel for your holiday in Kuşadası. We all are prouded to read your review about us. Thank you for sharing your experience in our hotel. You are always wellcome to our hotel.

2/10 Terrible

Kenan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Yasin A. on 21 Sept 2022
Kenan bey Kuşadasındaki konaklamanızda otelimizi tercih ettiğiniz için teşekkür ederiz. Tekrar misafirimiz olmanız dileğiyle.

2/10 Terrible

Faruk

Stayed 1 night in Jul 2022
Response from Yasin A. on 21 Sept 2022
Faruk bey merhabalar, Otelimize göstermiş olduğunuz nazik ilgiye teşekkür ederiz. Değerlendirmeniz yönetimimizce dikkate alınacaktır. Tekrar misafirimiz olmanız dileğiyle.

4/10 Poor

MARK

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I liked it was on sea front and close to the bars and shops, asked about transfer back to Airport and they just pointed the way to a taxi rank, not very good understanding English, however i don't hold that against them as we was in there country, but do feel running a hotel for tourists it would help, the rooms were clean apart from bathroom very dated and bath & Toilet were stained and looked grubby, only ate from the bar restaurant once on day of leaving due to needing to waste a bit of time b4 getting taxi, and the cheese toastie wasn't bad, with the pool not being open and don't look like its been filled for a while i was very disappointed.
Stayed 3 nights in Jun 2022
Response from Yasin A. on 16 Aug 2022
Dear Mark, Thank you for choosing our hotel for your holiday in Kuşadası. Most of our staff can speak English very well, but not all of them, i think you asked the transport one of the staf whom can not speak English very well, sory for that. We normaly help all of our clients who needs help for transfer to airport. But i think that staff that you spoke with him, could not understand you clearly. We apologize for his missing English. We are educating our staff , to improve their English. Our management has a plan for renovating the bathrooms of the rooms.Thank you for your understanding.

4/10 Poor

Reina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old and has not been renewed at all. There was an old little rusty fridge with no electricity. They should better remove it. Bathtub was in very bad conditions, dirty, with old spots as well as the sink. The bed was not totally clean, since it feels like it had little bugs. The A/C was not working. There was a bad smell as soon as you leave the elevator to the room. There was no swimming pool as the pictures. The pictures were taken probably 20 years ago. It has been the worst hotel I have ever been. I won't recommend it. The staff was good and breakfast good. The location was good.
Stayed 1 night in May 2022
Response from Yasin A. on 15 Jun 2022
Dear Reina, We are sorry to hear that you were not satisfied with our service, we will improve our self to make you satisfied for your next stay. You are always wellcome to our hotel.

10/10 Excellent

Praseedha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Yasin Arslan on 28 May 2022
Dear Praseedha, thank you for choosing our hotel for your stay in Kuşadası. We are so glad to accomadate you at our hotel. You are always wellcome to our hotel.

8/10 Good

Kahlia

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
We had a nice stay here- the balcony view was lovely and the room had everything we needed! It was a little loud at night time but otherwise good.
Stayed 3 nights in May 2022
Response from Yasin A. on 15 Jun 2022
Dear Kahlia; Thank you for sharing your experience in our Hotel. We all are felt prouded and glad, when we saw your review about us. You are always wellcome to our hotel.

10/10 Excellent

Bojana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Yasin A. on 10 Aug 2021
Dear Bojana , thank you for voting us. You are always wellcome to our hotel. Kind Regards

6/10 Okay

Nelly

Liked: Cleanliness, staff & service
Old cheep hotel
The hoteL is very old. The bathroom is small. No safety box The fridge is empty. The location is close to the beach and the market. The hotel cross the beach and close to restaurants and coffee shops
Stayed 3 nights in Jul 2021

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury!
Very good indeed with luxury rooms
Stayed 1 night in Jul 2021

10/10 Excellent

bradley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Yasin A. on 23 Jun 2021
Dear Bradley ; Thank you for your kind remarks about our hotel. You are always wellcome to our hotel

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night staff made it well worth it.
The night staff were so friendly. I really appreciated their gentle disposition, knowledge about the area, and helpfulness. I could watch the beach from my balcony. Great location.
Stayed 1 night in Jun 2021
Response from Yasin A. on 23 Jun 2021
Dear Christine ; thank you for your review about us. We hope to see you again.

8/10 Good

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great venue, great food and great value.
It was a fantastic location, a little aged but clean beds & sheets. The food was fresh and delicious.
Stayed 2 nights in Jan 2020
Response from Yasin Arslan on 12 Jan 2020
Mustafa bey öncelikle Kuşadasındaki ailenizle birlikte yapmış olduğunuz konaklamanızda otelimizi tercih ettiğiniz için teşekkür ederiz. Otelimiz hakkındaki görüşlerinizi paylaşmanız ayrıca tüm ekip arkadaşlarımı mutlu etti, bunun içinde ayrıca teşekkür ediyoruz. Tekrar misafirimiz olmanız dileğiyle.

6/10 Okay

Tsvetan

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2019
Response from Yasin Arslan on 4 Nov 2019
Dear Tsvetan ; Thank you for choosing our hotel for your stay at Kuşadası. We will definitely consider your review. We are always wellcome to you.

4/10 Poor

Ferit emin

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Nice place to clean up and sleep
I stayed at the sozer hotel last year and overall it was pretty good. I stayed this year but ended up switching . I think the staff need to improve. A waiter from downstairs was friendly with me so I was friendly back like a normal person. He then proceeds to keep trying to speak with me during my dinner/breakfast and coming to my room and bringing me things. I felt uncomfortable. Also the overnight counter guy could be nicer
Stayed 10 nights in Jul 2019
Response from Yasin A. on 23 Jul 2019
Dear quest thank you for choosing our hotel for your holiday at Kuşadası.We are so sensitive about the releations of our staff to our quests, we are so sorry to read a sentence about our waiter. As you know we work as a family hotel, we are trying to do our best to make feel our quest as their home safety. If someone from our staf disrupt our principle, he cannot work with us anymore. We will definitely consider your review and solve this problem as soon as possible.We are always wellcome to you. Kind Regards;

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I have ever been to. Smells awful. AC does not work. We had no water for 2 hours. Very rude staff. Dirty everywhere. Carpets are all stained. Does not even deserve one star.
Stayed 1 night in Jul 2019
Response from Yasin Arslan on 30 Jul 2019
Dear Quest, thank you for choosing our hotel for your stay at Kuşadası.I feel from your nervous and frustrated words, that you may had a personel problem with one of our reception staf.We will definitly speak to him and find a soluation if he realy rude to our quests. All the airconditioner are working at our hotel, but the quest sometimes change the setting of the remote controller by a mistake, so it may work in wrong mode when you c/in to hotel, but if it happens if you informe the reception, they help to you change the remote controller to right mode. Normaly we never have a water problem at the hotel ( We have 2 circulating motor to send the water to higher floor,if one is broken the other one works directly , ), but in this year only 1 time when one of the circulating motor was defective, the other one did not start, but our repairmans solve the problem in a 1hour i think it happened while you were stayin at the hotel.. All the carpets of our rooms washed only 1 mounth before, but i think the quest who stayed in your room before, they poured some drinks to carpet, we will wash it and clean as soon as possible.Thank you for informing us about your experience. Kind Regards

6/10 Okay

Kerry

Liked: Cleanliness
Stayed 4 nights in Jun 2019
Response from Yasin A on 2 Jul 2019
Thank you for staying with us.We are always wellcome to you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay in excellent location.Could be updatef
Stayed 2 nights in Jun 2018
Response from Yasin Arslan on 14 Jul 2018
Dear Peter ; Thank you for choosing our hotel for your holiday at Kuşadası.You reviews are so important for us.We will definitely consider your advises. We are always wellcome to you.

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I’ve been too
Amazing hotel... lovely people, GREAT price, maids were outstanding. There is nothing you can complain about in regards to this hotel.. look no further.
Stayed 11 nights in Jun 2018
Response from Yasin Arslan/Reservation Manager on 26 Jun 2018
Dear Nicolette ;First of all thanking you for choosing our hotel for your holiday at Kuşadası.It is so nice for us to hear such a good and objective reviews from you.We are always wellcome to you. Kind Regards;

10/10 Excellent

Ernieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the hotel sozer very good, ,food good ,warm and clean ,all staff very helpful if I could find a fault I would say it needs updating but I certainly would come back THANKYOU
Stayed 4 nights in Dec 2017
Response from Front Office Manager on 6 Jan 2018
Dear Ernieta Shirley Wadsworth ,Your reviews are so important for us, thank you for your good reviews.We will be happy to see you agaian. We are always wellcome to you.Kind Regards;Yasin Arslan

6/10 Okay

Zach, Maryland, USA

Good hotel, right in town, poor Wi-Fi, okay food
Nice location right across the street from the beach and a few blocks from grocery. Staff was friendly and helpful. On site parking adequate. We had a good stay with four of us in the room: children 2 & 4.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent beach hotel
When I entered into the hotel lobby the receptionist welcomed us with a warm ambiance. I have never experienced that in my life in a hotel lobby which I have never seen in my other hotels.
Response from Yasin Arslan on 3 Jan 2015
Thank you for your good reviews.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best service I have ever seen in the hotels
It was a great location and the hotel staff are very helpful to any of my iqnuiries , especially Mrs. Derya can answer to your questions promptly at the hotel. The rooms have a great sea view and the beds are so comfortable and the pillows are fully filled with the goose down. Really incredible hotel, I will recommend it to my friends.
Response from Yasin Arslan on 3 Jan 2015
Dear quest; Thank you for your good reviews about us and our hotel.we will be happy to show you our hospitality if you stay our hotel again.

6/10 Okay

Ahmet, Chicago USA

It s ok for the price.
Hotel rooms and equipments definetely need to renovate . Food was fair.Service was ok.Beautiful view.Overall it s ok for the price 25-30 usd per night stay.

2/10 Terrible

Tony, brooklyn,ny

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid. I had to apologize to my travel partner.
I had to apologize to my travel partner for being lured into the price, free wifi and parking and free continental breakfast at this hotel. THis hotel was not renovated since 1970. While we got a room in a wonderful location facing the beach with a balcony, that does not overcome the overall shabbiness of this facility. Even the elevator was a throw back to the 1960s. Most frightening was the bathroom. Again, not renovated since the 1970s, and it had grout all over the place and the tub was so old it was probably difficult to get old stains out of it. Again, you will be disheartened when you walk into this place. Luckily, we only booked a one night stay as we needed a place to stay after visiting Ephesus and continuing further south by car.

6/10 Okay

Verified traveller

Liked: Staff & service
I stayed for 4 nights at Sozer hotel, from 23/08/2013 to 27/08/2013. The location of the hotel is excellent. It is only 5 -minute walk from Kusadasi centrum.We stayed in a family room that overlooks the Kusasadasi sea. The hotel needs improvement. Breakfast is satisfactory, but dinner needs to be more varied.The highlight of our stay is the great service and help we got from Mr. Yassin. I would like to thank him again on behalf of my family for the efforts he made to make our stay in Kusadasi a pleasant experience.
Response from Yasin Arslan on 30 Aug 2014
Thank you for your reviews about us and our Hotel

6/10 Okay

Hudson's travel, Australia

Disliked: Staff & service
Very disappointed!
I found this hotel was in an good location and my room had a reasonable sea view although it had a bit of a smell about it that I had to keep the balcony door wide open to minimise. The breakfast was quite basic. What disappointed me most was that when I booked in, I did for one day and thought the room acceptable enough to extend for a 2nd day. I asked the man at the desk if I could and he told me to do it in the morning. When I went down in the morning I was told that it was now booked out and I had to go. If I had booked in the day before as I tried to, this would not have ocurred. This is most unsatisfactory.

8/10 Good

Lynchs

Liked: Cleanliness, staff & service, room comfort
Excellent Stay at Sozer
The location is excellent and the room was very clean. The desk staff were friendly. It is getting a bit older and the hallways were a bit musty smelling and we had some very noisy neighbours late at night. The breakfast had a good range but no toaster and no fruit.

6/10 Okay

Serap, New York, NY, USA

Liked: Staff & service
Disliked: Room comfort
Good hotel for low budget
Rooms are small and have old furnishings. The good thing is that most rooms have balcony and have great view of the marina. Breakfast was OK.
Response from Yasin Arslan on 3 Jan 2015
Thank you

6/10 Okay

charl, Turkey

Liked: Cleanliness, staff & service
Good for true price
well situated ....decor of the room a bit passé but the balcony was a welcome relief; staff very professional
Response from Yasin Arslan on 3 Jan 2015
thank you

6/10 Okay

Global Cougar, Houston, TX

Liked: Staff & service
Disliked: Property conditions & facilities
It's Ok and... You Get What You Pay For
The Hotel Sozer is located near the waterfront of town and that makes for some nice views and ready access to the tourist restaurants. This really is a function of price, though. At well less than a buck/night it's not bad.
Response from Yasin Arslan on 3 Jan 2015
Thank you

8/10 Good

Ermin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night Stand
Nice quiet Hotel, located in center of Kusadasi, near port and lots of places to eat. The hotel had good breakfast and manager and staff were very friendly. The only funny thing was bathroom ceiling, it was just weird, they need to fix it.
Response from Yasin Arslan on 30 Aug 2014
thank you for your reviews, we will solve the problems with the bathroom.thank you for informing us about that.

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel for the price!!
Really good hotel with a great view and a good room (specially for the price), free wifi in room, breakfast ok, location perfect.
Response from Yasin Arslan on 30 Aug 2014
Thank you

8/10 Good

Charles, Christchurch, New Zealand

Liked: Staff & service
Disliked: Room comfort
Hotel Sozer, Kusadasi, Turkey - key to Ephesus
The Hotel Sozer in Kusadasi is ideally located both within Kusadasi [small beach across road, walking distance to town and fort] and for Ephesus. This is the closest town to Ephesus and although very crowded during summer months it's delightful in the off seasons. I was there first week of April and saw very few tourists. The staff are extremely helpful although challenged with English. They are not very well trained but they try hard. The hotel has some issues with infrastructure: burned out light bulbs, no underlay under the carpet so you easily feel the concrete floor underneath, timed lights in hall go out within seconds so you can't see to fit your key into the keyhole, food basic and not particularly enjoyable [after the first evening I ate out the rest of the time]. It is a three star hotel but with a 5 star location.
Response from Yasin Arslan on 30 Aug 2014
Thank you for your reiviews we will consider your ideas and we will complete the missing that you informe us.

8/10 Good

Robyn, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and great location
The hotel is right by a public beach and we got an ocean view room so the view was awesome! The price was really good and our stay included breakfast in the morning. I would stay here again!
Response from Yasin Arslan on 30 Aug 2014
Thank you

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sozer in Kusadasi
Very old and poorly maintained. Very poorly furnished and maintianed. Cracked doors, poor internet access, hard sheets and beds, cheap soap and shampoo. fake juice, inferior food. Very disappointed for the price we paid!

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value; great location
Great value; great location
Response from Yasin Arslan on 3 Jan 2015
Thank you

10/10 Excellent

Robert, Sunshine Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Good hotel. Good location. Excellent service. Great value. Great breakfast.
Response from Yasin Arslan on 3 Jan 2015
thank you

10/10 Excellent

David

Liked: Cleanliness, staff & service
Good hotel highly recommended.
Good hotel highly recommended. Would stay there again. Only down thing on this hotel they seem to struggle providing breakfast at peak time people waiting for plates and food to be supplied otherwise good value for money

2/10 Terrible

Kaan

Stayed 1 night in Nov 2022

4/10 Poor

Jostein

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Skuffende. Rommet låg i 5. etasje. Ingen mulighet for Internett.Alt bar preg av slitasje og dårlig vedlikehold. Skuffende frokost. Dårlig renhold på duker og glass.
Stayed 2 nights in Sep 2022
Response from Yasin Arslan on 28 Sept 2022
Dear Jostein, Thank you for choosing our hotel for your stay in Kuşadası. We will consider your review and we will resolve the missing that you mentioned as soon as possible. Thank you.

8/10 Good

Bilgehan

Travelled with family
Liked: Staff & service, property conditions & facilities
Alles war Ok
Stayed 6 nights in Aug 2022
Response from Yasin A. on 21 Sept 2022
Dear Bilgehan , thank you for sharing your experience in our hotel. You are always wellcome to our hotel.

2/10 Terrible

sinan

Stayed 2 nights in Aug 2022
Response from Yasin A. on 21 Sept 2022
Sinan bey , Kuşadasındaki konaklamanızda otelimizi tercih ettiğiniz için teşekkür ederiz. Bu platform üzerinden yapmış olduğunuz değerlendirme yönetimimizce dikkate alınacaktır.Tekarar misafirimiz olmanız dileğiyle.

2/10 Terrible

Mohamed

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel peut Aimable .j’ai réservé l’hôtel pour avoir une piscine pour les enfants. Arrivé à l’hôtel surprise bassin vide, délabré. Salle trop veille baignoire salle.ect … Très déçu.A l’arrivée chambre non disponible. Obligé de prendre 2 chambres pour une nuit, Une des chambres sans Clim je vous explique pas la que j’ai passé avec la chaleur et le bruit en laissant la porte du balcon ouvert (nuit blanche). Bref je déconseille cette Établissement.
Stayed 10 nights in Aug 2022
Response from Yasin on 16 Aug 2022
Dear Mohamed, Thank you for sharing your experience in our hotel. We announced on the every websites, according to our pandemic measures , the swimming pool will be closed during the 2022 summer season. All of our rooms airconditioners are working very well, but the remoute kontrollers are smart controller, sometimes our clients could change their code and it does not remoute the aircondition, i wish you informed the reception that it was not working, so we could help you and open it.Thank you.

4/10 Poor

Fatma

Stayed 6 nights in Jul 2022

2/10 Terrible

Bahar

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin konumu dışında hiçbirşey güzel değildi. Kahvaltı tam bir hayal kırıklığı sadece konum için kalınabilir odalar banyo çok kötüydü.
Stayed 2 nights in Jul 2021

10/10 Excellent

Sema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Yasin A. on 13 Oct 2021
Sema hanım, tatilinizde otelimizi tercih ettiğiniz ve otelimiz hakkındaki düşüncelerinizi paylaştığınız için teşekkür ederiz. Tekrar misafirimiz olmanız dileğiyle.