Terrace/patio

Reviews of Sunway Putra Hotel Kuala Lumpur

5 out of 5
Sunway Putra Hotel Kuala Lumpur
100 Jalan Putra, Kuala Lumpur

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 1001 reviews" "
Rating 8 - Good. 373 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 44 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean n staff nice
Stayed 3 nights in Mar 2024
Response from QI on 18 Mar 2024
Dear Ms. Tan,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpfull and nice people to stay with , will be back !
Stayed 11 nights in Feb 2024
Response from QI on 11 Mar 2024
Dear Mr. Christopher,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

EYOBO MOSES KUOL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services, location,cleanliness
Stayed 3 nights in Jan 2024
Response from QI on 31 Jan 2024
Dear Mr. Eyobo,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

4/10 Poor

Yam Khoon

Travelled with partner
Disliked: Amenities, property conditions & facilities
Disappointed with a 5-star hotel with poor facilities. Need to ask for face towels.
Stayed 2 nights in Dec 2023
Response from QI on 5 Dec 2023
Dear Mr. Yam Khoon,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing feedback about your recent visit. Please rest assured that your comments have been shared among our team and we would continually seek ways to further enhance the experience of valued guests like yourself.Please accept our sincere apologies for the inconvenience you have experienced during your stay.The team and I look forward to welcome you back at Sunway Putra Hotel in the near future.Thank you.Kind regards,Aree RozlanQuality Improvement Department

8/10 Good

Sidik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Good location. Excellent service
Stayed 1 night in Oct 2023
Response from QI on 30 Oct 2023
Dear Mr Sidik,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Jassica Jane

Business traveller
Liked: Cleanliness, amenities
-
Stayed 2 nights in Oct 2023
Response from QI on 30 Oct 2023
Dear Ms. Jassica Jane,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

8/10 Good

Pauzan

Travelled with family
Liked: Cleanliness, staff & service
Near the shopping mall.
Stayed 4 nights in Sep 2023
Response from QI on 16 Oct 2023
Dear Mr Pauzan,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were so kind and helpful!
Stayed 13 nights in Sep 2023
Response from QI on 10 Oct 2023
Dear Ms Debbie,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Michelle Harris, Seremban

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Oct 2023
Response from QI on 9 Oct 2023
Dear Ms Harris,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing reception
Was told there was no room with king size bed left. However, colleague who checked in after me was given a king size bed.
Stayed 4 nights in Sep 2023
Response from QI on 29 Sept 2023
Dear Guest,Thank you for bringing this matter to our attention, and we appreciate your understanding and patience.We understand your concern regarding the room allocation and the availability of a king-size bed. We wish to clarify that room assignments are subject to various factors, including room availability, prior reservations, special requests, and timing of check-ins.In this particular case, your friend may have been allocated a king-size bed due to a variety of reasons. At the time of your check-in, the specific room with a king-size bed may have still been occupied or undergoing maintenance, necessitating a different room assignment. However, when your friend arrived for check-in later, the room might have become available, allowing us to accommodate the request for a king-size bed.Additionally, we wanted to minimize any inconvenience and waiting time for the king-size bed room to be ready hence why another bedding category was being offered as we do not have a specific timing of when the king-size bed will be available. If you do not mind waiting for the preferred room type in the future, kindly inform our team during check-in.We appreciate your understanding of the situation and assure you that our team always strives to ensure our guests have a comfortable and enjoyable stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.We look forward to welcoming you again.Best regards,Aree

10/10 Excellent

kusay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from QI on 26 Sept 2023
Dear Mr Kusay,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

8/10 Good

ABDUL MANAP B BUANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from QI on 27 Aug 2023
Dear Mr Abdul Manap,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from QI on 17 Aug 2023
Dear Mr Alan,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Yoon Giap

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean comfortable room. with free parking, need to take ticket then validate at hotel counter. hotel is linked with sunway putra mall
Stayed 2 nights in Aug 2023
Response from QI on 14 Aug 2023
Dear Mr Yoon Giap,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

8/10 Good

Mohamed

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Sunway Putra
Breakfast was excellent. Staffs were respectful, polite and friendly. Out room mini bar was not cleaned, spider webs were in the balcony of the room. Some bad smell from the bathroom.
Stayed 8 nights in Aug 2023
Response from QI on 14 Aug 2023
Dear Mr Mohamed,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit.Please rest assured that your feedback has been shared with our team for further review and improvement.The team and I look forward to welcome you back at Sunway Putra Hotel in the near future.Thank you.Kind regards,Aree RozlanQuality Improvement Department

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large hotel with good facilities
A lovely hotel but very large and a bit soulless. Breakfast huge choice but very very busy if you’re not there early. No restaurant just room service but attached to a Mall so food options. Good situation with easy access to the next door Mall. Wouldn’t choose this again as I prefer smaller hotels with more character
Stayed 3 nights in Jul 2023
Response from QI on 17 Jul 2023
Dear Ms Annie,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit.Please rest assured that your feedback has been shared with our team for further review and improvement.The team and I look forward to welcome you back at Sunway Putra Hotel in the near future.Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 2 nights in Jul 2023
Response from QI on 11 Jul 2023
Dear Mr/Ms Lim,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sunway Putra Hotel was clean. The staff were courteous and couldn’t do enough to assist their patrons. The room was fresh, clean, bright and airy. The location was perfectly located near the shopping centre for all of your dining needs. There is a roller skating rink and toddlers play area in the shopping centre. We would definitely recommend the Sunway Putra Hotel for couple or family stays. A lovely pool on the 15th floor is available for hotel guests until 7pm.
Stayed 3 nights in Jun 2023
Response from QI on 12 Jun 2023
Dear Ms Tracey,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

8/10 Good

Densil

Stayed 2 nights in May 2023
Response from QI on 8 May 2023
Dear Mr Densil,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Wah Choon

Stayed 3 nights in Mar 2023
Response from QI on 3 Apr 2023
Dear Mr Wah Choon,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Mark

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great property with generous size rooms. Great buffet breakfast. Awesome being next tot he mall for casual dining and super market
Stayed 7 nights in Feb 2023
Response from QI on 13 Mar 2023
Dear Mr Mark,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

2/10 Terrible

mike

Response from QI on 7 Nov 2023
Dear Mr Mike,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We have to change rooms three times during our stay. We didn’t get the king bed that we booked instead we got 2 twin bed. The bedsheets were not clean. Overall very disappointing.
Response from QI on 10 Jan 2023
Dear Mr George,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing feedback about your recent visit. Please rest assured that your comments have been shared among our team and we would continually seek ways to further enhance the experience of valued guests like yourself.Please accept our sincere apologies for the inconvenience you have experienced during your stay.The team and I look forward to welcome you back at Sunway Putra Hotel in the near future.Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Pauzan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable.
Response from QI on 5 Jan 2023
Dear Mr Pauzan,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Ibrahim Bin Jantan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near shopping mall and it’s value for money.
Response from QI on 3 Jan 2023
Dear Mr Ibrahim,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Nor fairdzah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy for me to go shopping or buy some things adhoc.
Response from QI on 21 Dec 2022
Dear Ms Nor Fairdzah,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

8/10 Good

Mohammad Rizdun Bin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay
Response from QI on 20 Dec 2022
Dear Mr Mohammad Rizdun,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel Sunway Putra.
Convemiently connected to a huge Sunway Putra Mall. The Internet tv was great. The room was spacious and clean. Easy parking. Food options plenty. Supermarket mercato nearby makes it easy. Really value for money. Worth staying. The pool needs upgrading though
Stayed 2 nights in Dec 2022
Response from QI on 16 Dec 2022
Dear Mr Derrick,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Nice Hotel
It is a beautiful hotel in a nice location and connected to a shopping mall, with a supermarket in the basement. Lovely international buffet breakfast that is included in the room rate. Definitely the place to stay in KL.
Stayed 1 night in Nov 2022
Response from QI on 29 Nov 2022
Dear Mr Henry,Greetings from Sunway Putra Hotel Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Mohd sahril

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast Shopping Parks
Stayed 1 night in Nov 2022
Response from QI on 14 Nov 2022
Dear Mr Mohd Sahril,Greetings from Sunway Hotel Putra Kuala Lumpur!It has been our pleasure to welcome you at Sunway Hotel Putra and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Ai Leng

Stayed 1 night in Oct 2022

10/10 Excellent

Saidatul Aina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Roslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2022
Response from QI on 4 Oct 2022
Dear Mr Roslan,Greetings from Sunway Hotel Putra, Kuala Lumpur!It has been our pleasure to welcome you at Sunway Hotel Putra and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

MOHD SUHAIRI

Stayed 1 night in Sep 2022
Response from QI on 30 Sept 2022
Dear Mr Mohd Suhairi,Greetings from Sunway Hotel Putra, Kuala Lumpur!It has been our pleasure to welcome you at Sunway Hotel Putra and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

8/10 Good

Ve Ve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many people
Stayed 5 nights in Sep 2022
Response from QI on 21 Sept 2022
Dear Ms Ve Ve,Greetings from Sunway Putra Hotel, Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. The team and I look forward to welcome you back at Sunway Putra Hotel Kuala Lumpur in the near future.Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Tong Ming

Stayed 2 nights in Sep 2022

10/10 Excellent

Carlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here
Great! Staff were friendly and accommodating. Breakfast selection was awesome!
Stayed 1 night in Sep 2022
Response from QI on 5 Sept 2022
Dear Mr Carlo,Greetings from Sunway Putra Hotel, Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

FILIBERTO, MODESTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent hotel with everything at your fingertips...clean and elegant..I will go bsck..
Stayed 1 night in Aug 2022
Response from QI on 5 Sept 2022
Dear Mr Filiberto,Greetings from Sunway Putra Hotel, Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Geok Beng

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff at Sunway Putrajaya were courteous and very attentive. Facilities were clean and well maintained. We had an excellent stay there and would love to come back soon.
Stayed 2 nights in Aug 2022
Response from QI on 24 Aug 2022
Dear Geok Beng,Greetings from Sunway Putra Hotel, Kuala Lumpur!It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you.Kind regards,Aree RozlanQuality Improvement Department

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Jul 2022
Response from QI on 5 Aug 2022
Dear Mr Peter, Greetings from Sunway Putra Hotel, Kuala Lumpur! It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you. Kind regards, Aree Rozlan Quality Improvement Department

8/10 Good

Sheng Jun

Stayed 1 night in Jul 2022

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience place
Stayed 1 night in Jul 2022
Response from QI on 1 Aug 2022
Dear Mr Peter, Greetings from Sunway Putra Hotel, Kuala Lumpur! It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you. Kind regards, Aree Rozlan Quality Improvement Department

10/10 Excellent

HASMUNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from QI on 25 Jul 2022
Dear Ms Hasmuny, Greetings from Sunway Putra Hotel, Kuala Lumpur! It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you. Kind regards, Aree Rozlan Quality Improvement Department

10/10 Excellent

Qudsiah

Stayed 1 night in Jun 2022
Response from QI on 28 Jun 2022
Dear Ms Qudsiah Greetings from Sunway Putra Hotel, Kuala Lumpur! It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you. Kind regards, Aree Rozlan Quality Improvement Department

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cause I wake up early , wish that gym room can open early .
Stayed 2 nights in Jun 2022
Response from QI on 24 Jun 2022
Dear Mr Peter, Greetings from Sunway Putra Hotel, Kuala Lumpur! It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. Please rest assured that your feedback has been shared with our team for further review and improvement. The team and I look forward to welcome you back at Sunway Putra Hotel Kuala Lumpur in the near future. Thank you. Kind regards, Aree Rozlan Quality Improvement Department

8/10 Good

Rokiah

Stayed 2 nights in Jun 2022
Response from QI on 9 Jun 2022
Dear Ms Rokiah, Greetings from Sunway Putra Hotel, Kuala Lumpur! It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. The team and I look forward to welcome you back at Sunway Putra Hotel Kuala Lumpur in the near future. Thank you. Kind regards, Aree Rozlan Quality Improvement Department

8/10 Good

NURUL HUDA HUSNA

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to go to World trade center,many food and restaurant in the mall . Very convenient.Clean room,good toiletries.Everything good, excellent!!
Stayed 1 night in Jun 2022
Response from QI on 10 Jun 2022
Dear Ms Nurul Huda, Greetings from Sunway Putra Hotel, Kuala Lumpur! It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you. Kind regards, Aree Rozlan Quality Improvement Department

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and convenience.
Stayed 1 night in May 2022
Response from QI on 13 Jun 2022
Dear Mr Peter, Greetings from Sunway Putra Hotel, Kuala Lumpur! It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you. Kind regards, Aree Rozlan Quality Improvement Department

10/10 Excellent

HASMUNY

Stayed 2 nights in May 2022
Response from QI on 20 May 2022
Dear Hasmuny, Greetings from Sunway Putra Hotel, Kuala Lumpur! It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you. Kind regards, Aree Rozlan Quality Improvement Department

10/10 Excellent

Nura Suriani

Stayed 1 night in May 2022
Response from QI on 17 May 2022
Dear Ms Nura, Greetings from Sunway Putra Hotel, Kuala Lumpur! It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you. Kind regards, Aree Rozlan Quality Improvement Department