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Reviews of Sun Inns Hotel Sunway Mentari

2 out of 5
Sun Inns Hotel Sunway Mentari
No.7, Jalan PJS 8/5, Dataran Mentari, Bandar Sunway, Petaling Jaya, Selangor

Reviews

7.4

Good

Rating 10 - Excellent. 22 out of 62 reviews" "
Rating 8 - Good. 13 out of 62 reviews" "
Rating 6 - Okay. 15 out of 62 reviews" "
Rating 4 - Poor. 5 out of 62 reviews" "
Rating 2 - Terrible. 7 out of 62 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

6.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kogelavani

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from yani on 3 Feb 2022
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

10/10 Excellent

Muhamad Farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from yani on 3 Feb 2022
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2020
Response from yani on 11 Feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

8/10 Good

Murali

Stayed 1 night in Aug 2020
Response from yani on 11 Feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

6/10 Okay

JOO HWA

Business traveller
Stayed 1 night in Aug 2020
Response from yani on 11 Feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

8/10 Good

Pickie

Liked: Staff & service, property conditions & facilities, room comfort
the room are smelll like woods n chemically...others are good
Stayed 1 night in Jun 2020
Response from yani on 1 Jul 2020
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020
Response from yani on 1 Jul 2020
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended.. Nice hotel, clean and comfortable. Good staff
Stayed 1 night in Jun 2020

10/10 Excellent

Mohammad Said

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from yani on 7 Jun 2020
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

8/10 Good

Kabi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from YANI on 19 Feb 2020
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room so clean
Stayed 1 night in Feb 2020
Response from yani on 4 Feb 2020
Dear valued guest, Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Group Manager

10/10 Excellent

Mazzuliza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good your hotel
Stayed 2 nights in Dec 2019
Response from Yani on 2 Jan 2020
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD HOTEL
Stayed 1 night in Nov 2019
Response from YANI on 29 Dec 2019
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No record
Made reservation through hotels.com but when I reached, I was being informed that no record and room is fully booked. No choice I had to find another hotel on the spot
Stayed 1 night in Dec 2019
Response from yani on 21 Dec 2019
Dear valued guest, Greeting from Sun Inns hotel. Thank you for your time to review your experience with us. We apologize for the inconvenience caused & we will try our best to rectify the situation. We hope to welcome you back to the hotel in the near future. Thank You. Sincerely, Group Manager

10/10 Excellent

Muhammad Muzakkir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from YANI on 7 Dec 2019
Dear valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Good & excellent
Stayed 1 night in Nov 2019
Response from yani on 29 Nov 2019
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Nov 2019
Response from yani on 16 Nov 2019
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2019
Response from yani on 13 Nov 2019
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All staffs are friendly and helpful
Stayed 1 night in Oct 2019
Response from yani on 13 Nov 2019
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Oct 2019
Response from yani on 13 Nov 2019
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Group Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice room
Stayed 1 night in Oct 2019
Response from yani on 15 Oct 2019
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice room
Stayed 1 night in Oct 2019
Response from yani on 15 Oct 2019
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice & clean
Stayed 1 night in Oct 2019
Response from Mrs Yani on 14 Oct 2019
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from Mrs Yani on 23 Sept 2019
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

10/10 Excellent

Vimal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and best
Nice and comfortable hotel
Stayed 1 night in Aug 2019
Response from Mrs Yani on 23 Sept 2019
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very friendly.. The best hotels, very clean n comfort
Stayed 3 nights in May 2019
Response from Janet on 24 Jun 2019
Thank you for your feedback regarding our room quality. we apologize for any inconvenience cause and we will improve our room cleanliness to ensure our guest have a comfortable stay with us. we hope that you will give us another chance to prove our service standard in Sun Inns Hotels. thank you. sincerely, Janet Group Manager

6/10 Okay

PY, Kuala Lumpur

Liked: Staff & service
Disliked: Property conditions & facilities
A budget hotel. It is too noisy at night as you can hear people talking/shouting across the corridor inside the room.
Stayed 1 night in Apr 2019

2/10 Terrible

Andrew Siong Fu

Disliked: Cleanliness, property conditions & facilities, room comfort
Not sastified with the stay at Sun Inns Hotel
The hotel was very terrible..It had some weird smell..and the room was quite old..

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
worth what you pay for
Bed was dirty and aircon was broken, but other than that it was fine. We had a big fan that kept us cool, staff were extremely nice and apart from the broken air con and remote batteries not working, everything else worked okay.

6/10 Okay

Loqman

Clean hotel
It was nice.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor management
Deposit was only returned after much confusion.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was very dirty. The reception lady was slow and grumpy.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rates not so cheap but hotel standard so low.
Hotel's lift brokedown when we arrived. One whole day not repaired. Simple basic toileteries not provided.

8/10 Good

Uniquely simple & cosy

Sun Inns Hotel Sunway Mentari
The hotel is simple, nothing fancy and somewhat cosy, good for travellers just looking for a place to sleep and have shower. Convenient leisurely walking distance from public transports, KTM Setia Jaya ETS Station (train to Klang & KL Sentral - Batu Caves) is about 1km or so, bus U63 U67 at bus-stop by the junction of Jln PJS 8/8 & 8/15 to KL Sentral & Pasar Seni, bus-stop opposite Sunway Pyramid "Blue Cube" bus 10 13 (Metrobus with ticket conductor) to Pasar Seni & Kota Raya, bus-stop outside Sunway Pyramid U623 to KJ24 Kelana Jaya LRT Station to KL Sentral - KLCC - Gombak. Overall is quite nice.
Response from Mira on 16 Feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Group Manager.

8/10 Good

Verified traveller

Liked: Staff & service
Pretty ok for budget travelers.
Near to sunway pyramid and the staff is friendly. Pretty fast check in despite that the booking had problems. Would book at this hotel again.
Response from Mira on 16 Feb 2021
Dear valued guest, Thank you so much to stay with us & hope to see you again soon. Thank you, Sincerely, Group Manager

6/10 Okay

Robin, Kuching

Liked: Cleanliness, staff & service, room comfort
Overall quite satisfactory about the hotel only
Budget stay with own transport is fine. The surrounding area is very dirty and dark at night. The hotel itself is quite clean and comfortable. Food court is nearby and a lot of restaurants on offer as well. Big shopping mall is just nearby but you need your own transport to get there. Not sure if taxi service is good at the area.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel gets budget stay
Located near sunway town. A little unsafe at night. Dark coridor when walk to nearby convenience store.

6/10 Okay

lim, kedah

Disliked: Cleanliness, property conditions & facilities, room comfort
great location but smelly room
internet speed not stable, smelly room with dusty and dirty floor. dirty toilet.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Fair Service
Good

6/10 Okay

Verified traveller

4/10 Poor

Martin, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
That is no WIFI and dirty.

6/10 Okay

Skywalker

Liked: Staff & service, room comfort
You get what you pay for
The room for two was comfortable and clean. Towels are provided and rooms are clean daily. They even gave me a cup for my toothbrush. The toilet was clean too. Don't expect too much, but for the amount that I paid for, it was satisfying. The room was quite spacious too, with extra space for you to perform prayers (for muslims). Very near to restaurants, Mc'D and Sunway Pyramid.

8/10 Good

Verified traveller

8/10 Good

amir

Liked: Property conditions & facilities, room comfort

8/10 Good

amir

6/10 Okay

fast&furious, Sarawak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
My stay was a very short one....overall rating is fair...

8/10 Good

norshahida

Liked: Cleanliness, staff & service
Disliked: Room comfort
Response from Mira on 16 Feb 2021
Dear Valued guest, Thank you for your feedback.On behalf of Sun Inns group,we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you. Sincerely, Group Manager.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
staff must smile
so pour the room,when i was check in one of the staff do not how to smile