Lobby
Check availability

Reviews of Ramada Encore by Wyndham Chinatown Kuala Lumpur

3 out of 5
Ramada Encore by Wyndham Chinatown Kuala Lumpur
No 1&3 Jalan Pudu Lama, Seksyen 19, Kuala Lumpur

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 45 reviews" "
Rating 8 - Good. 19 out of 45 reviews" "
Rating 6 - Okay. 8 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 1 out of 45 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, staff and property were great! Unfortunately when we were there they had run out of toilet paper. The hotel never went out to buy any for the guest during our whole stay.
Stayed 2 nights in Feb 2020
Response from ariel on 26 Mar 2020
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not great
Stained linen, ceiling in the shower had a hole in it and was patched with a piece of cardboard. It still leaked. Pictures of the room were misleading. The front desk workers had no answers to any questions. Location was good but there was always someone laying on the hitel stairs.
Stayed 3 nights in Mar 2020
Response from ariel on 26 Mar 2020
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager

6/10 Okay

michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
smelly headboard
the headrest on the bed was very smelly
Stayed 1 night in Feb 2020
Response from ARIEL on 24 Feb 2020
Dear Guest, Thank you for taking the time to tell us about your recent stay and I apologize that we did not follow up with you personally. Please know that your feedback is extremely valuable to us. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Please know that your comments and issue will be addressed. It is our hope that you will give us another opportunity to serve you. The Management, Farhemie Bin Abdullah Hotel Manager

6/10 Okay

Verified traveller

Travelled with partner
Location near the Pudu Bus station and train station
Stayed 2 nights in Feb 2020
Response from ariel on 19 Feb 2020
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and comfortable stay.
Stayed 1 night in Feb 2020
Response from ariel on 15 Feb 2020
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
noisy most of the day, dirty surroundings, no business center
Stayed 4 nights in Oct 2019
Response from FARHEMIE on 24 Oct 2019
Dear Guest, Thank you for taking the time to tell us about your recent stay and I apologize that we did not follow up with you personally. Please know that your feedback is extremely valuable to us. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Please know that your comments and issue will be addressed. It is our hope that you will give us another opportunity to serve you. The Management, Farhemie Bin Abdullah Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from ARIEL on 16 Oct 2019
Dear Guest, Thank you for taking the time to tell us about your recent stay and I apologize that we did not follow up with you personally. Please know that your feedback is extremely valuable to us. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Please know that your comments and issue will be addressed. It is our hope that you will give us another opportunity to serve you. The Management, Farhemie Bin Abdullah Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from ARIEL on 16 Oct 2019
Dear Guest, Thank you for taking the time to tell us about your recent stay and I apologize that we did not follow up with you personally. Please know that your feedback is extremely valuable to us. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Please know that your comments and issue will be addressed. It is our hope that you will give us another opportunity to serve you. The Management, Farhemie Bin Abdullah Hotel Manager

8/10 Good

See

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for budget travelers for short stay
The hotel is fairly new, good condition, very comfortable and clean for a reasonably low price. It's an overhead shower (not handheld) so it was not convenient to shower my baby. Location is good though, walking distance to Jalan Aloe Night Market, Petaling street and close to other attractions via taxi or Grab. Hotel staffs are friendly and attentive. However, it is located right next to Hindu temple and there are many homeless people and trash around which made me uncomfortable at first. I wanted to change hotels but decided to stay to avoid the hassle, the homeless people seemed harmless although they will just stare at you. We had some leftover food and fruits so I quietly left it for them while they were sleeping and we left for the airport. You will also see a lot of people lining up to get food at the temple. Overall I think it was a good stay for budget traveler.
Stayed 3 nights in Jul 2019
Response from ARIEL on 16 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager

10/10 Excellent

fahmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home
Its amazing and shocking to see a great well maintained hotel in the center of kuala lumpur with surprise interior, make me feel like home n superb cosy..
Stayed 1 night in Jul 2019
Response from ARIEL on 16 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager

8/10 Good

jasinta m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and confortable stay.. The bed was really very very comfortable. The staffs are friendly. The only problem is that there's no hotel parking
Stayed 1 night in Jun 2019
Response from ARIEL on 16 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is good, near by shopping area , Breakfast needs some improvement
Stayed 2 nights in May 2019
Response from ARIEL on 16 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast was poor staff were cordial place was clean
Stayed 1 night in May 2019
Response from ARIEL on 16 Oct 2019
Dear Guest, Thank you for taking the time to tell us about your recent stay and I apologize that we did not follow up with you personally. Please know that your feedback is extremely valuable to us. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Please know that your comments and issue will be addressed. It is our hope that you will give us another opportunity to serve you. The Management, Farhemie Bin Abdullah Hotel Manager

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019
Response from ARIEL on 16 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Good location, clean hotel and friendly staff.
Stayed 3 nights in Apr 2019
Response from ARIEL on 16 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 4 nights in Apr 2019
Response from Mr Man on 12 Apr 2019
Thank you so much will appreciate , Hope to see you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an early check in at no charge, the staff were very helpful and friendly, the rom was clean and the bed comfortable.
Stayed 1 night in Mar 2019
Response from Mr Man on 29 Mar 2019
Good Day from City Comfort Hotel Kuala Lumpur City Centre, KL Thank you for take time to share your experience. We are happy that you had a good experience and enjoy our facilities during your stay at our hotel. We hope to see you in future everytime in Kuala Lumpur

8/10 Good

Khamphet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newer place; clean and comfortable. Breakfast was simple. No frills. Too many good foods out there to dine in for breakfast.
Stayed 2 nights in Mar 2019
Response from Mr Man on 26 Mar 2019
Good Day from City Comfort Chinatown, KL Thank you for take time to share your experience. We are happy that you had a good experience and enjoy our facilities during your stay at our hotel. We hope to see you in future everytime in Kuala Lumpur

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly, welcoming and helpful in many ways...good wi fi good breakfast..I recommend this hotel...good value for the price range...
Stayed 4 nights in Jan 2019
Response from Mr Man on 18 Jan 2019
Good Day from City Comfort Chinatown, KL Thank you for take time to share your experience. We are happy that you had a good experience and enjoy our facilities during your stay at our hotel. we hope to see you in future everytime in Kuala Lumpur Best regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry self-service was a nice surprise. We were able to wash our clothes.
Stayed 7 nights in Dec 2018
Response from mr man on 8 Jan 2019
Good Day from City Comfort Chinatown, KL Thank you for take time to share your experience. We are happy that you had a good experience and enjoy our facilities during your stay at our hotel. We hope to see you in future everytime in Kuala Lumpur

10/10 Excellent

SWASTIKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
I thoroughly enjoyed my stay at this hotel. New hotel, friendly staff, decent complimentary breakfast, free laundry services. There's not much more that I could ask, for the money I paid. To add to the charm, china town is round the corner, as in Kota Raya ( best rate for money exchange).But I do want to add that hotels.com charged me more money than the usual rate available at the hotel
Stayed 4 nights in Dec 2018
Response from Mr Man on 7 Jan 2019
Good Day From City Comfort Chinatown Thank you for take time to share your experience... We are happy that your stay have good experience and enjoy our facilities . we hope to see you in future everytime in Kuala Lumpur Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel,recommended!
The location of the hotel is very accessible to all the KL tourist attractions. The room is clean and comfortable. I would recommend this hotel to either solo or group travellers. The staff are friendly and very accommodating.
Stayed 3 nights in Dec 2018
Response from mr man on 17 Dec 2018
Good Day from City Comfort Chinatown, KL Thank you for take time to share your experience. We are happy that you had a good experience and enjoy our facilities during your stay at our hotel. We hope to see you in future everytime in Kuala Lumpur Good Day from City Comfort Chinatown, KL

10/10 Excellent

Merja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh, new place - coming again for sure
Fresh, new hotel (one year old), clean rooms, good bedding and excellent service. They had also a free customers loundry, which I really appreciate after weeks of travelling. Local breakfast tasted good.
Stayed 1 night in Nov 2018
Response from mr man on 27 Nov 2018
Hello Good Day Greeting From City Comfort Hotel Chinatown .... We All Noted Will See You Soon Thank you and best regards.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay after 26 hours Rail & Us journey
Dedicated, Helpful and courteous staff, Supervisors & Housekeeping were exceptionally friendly. I am totally & Permenantly disabled,came here after Brain Surgery & C1 - C7 Spinal surgery and everryone helped me with everything. Thank youguys,
Stayed 1 night in Oct 2018
Response from Edalene on 11 Oct 2018
Get well soon

8/10 Good

Belle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018
Response from MR MAN on 21 Jun 2018
Thank you for taking the time to give us the feedback during your recent visit . We do looking forward to see you again. We have noted your comments, As in all cases, the comfort and satisfaction of all our guests are the utmost importance to our organization.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Overall a good and enjoyable stay, rooms were clean and comfortable. Reception colleagues were friendly, helpful and proactive. Only negative experience would be the staff at breakfast, they could be more approachable and friendly.
Stayed 2 nights in Apr 2018
Response from DANIYAL MALIK on 8 May 2018
Thank you for taking the time to give us the feedback during your recent visit . We do looking forward to see you again. We have noted your comments, As in all cases, the comfort and satisfaction of all our guests are the utmost importance to our organization.

8/10 Good

victor, Austin

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was nice. Good room for the price. Great location.
Stayed 2 nights in Apr 2018
Response from DANIYAL MALIK on 25 Apr 2018
Thank you for taking the time to give us the feedback during your recent visit . We do looking forward to see you again.We have noted your comments, As in all cases, the comfort and satisfaction of all our guests are the utmost importance to our organization.

6/10 Okay

junko, 日本

Travelled with group
シャワーヘッドが固定されていて使いにくかった。 部屋に２本のペットボトルがあり、ありがたかった。
Stayed 2 nights in Jan 2020
Response from ariel on 24 Jan 2020
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager

8/10 Good

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Неплохой отель
Хороший отель,за исключением расположения.Много бездомных. Рядом индийский храм...
Stayed 3 nights in Jul 2019
Response from ARIEL on 16 Oct 2019
Dear Guest, Thank you for taking the time to tell us about your recent stay and I apologize that we did not follow up with you personally. Please know that your feedback is extremely valuable to us. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Please know that your comments and issue will be addressed. It is our hope that you will give us another opportunity to serve you. The Management, Farhemie Bin Abdullah Hotel Manager

6/10 Okay

Verified traveller

Stayed 6 nights in Jul 2019
Response from ARIEL on 16 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager

6/10 Okay

Mehdi

Liked: Cleanliness, staff & service, room comfort
séjour moyen
la chambre est correct et confortable. le petit-déjeuner est très pauvre. pas bcp de choix. l'hôtel est situé dans un quartier sale.
Stayed 3 nights in Jul 2019
Response from ARIEL on 16 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
整體來說是偏差 我地訂的是雙連房 兩房中間的門只有一把極度簡陋的鎖 而房間門上的安全鎖也是破的 感覺很不安全
Stayed 1 night in Jun 2019
Response from ARIEL on 16 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019
Response from ARIEL on 16 Oct 2019
Dear Guest, Thank you for taking the time to tell us about your recent stay and I apologize that we did not follow up with you personally. Please know that your feedback is extremely valuable to us. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Please know that your comments and issue will be addressed. It is our hope that you will give us another opportunity to serve you. The Management, Farhemie Bin Abdullah Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019
Response from ARIEL on 16 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2019
Response from ARIEL on 16 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
朝食については品数が少ない。
Stayed 3 nights in Mar 2019
Response from Ms Bernice on 22 Mar 2019
Hi, Good day from City Comfort Hotel Chinatown, KL. Thank you for take time to share your experience. We are very sorry for satisfactions towards our breakfast buffet please be inform that we will highlight this matter to our management and coffee house that we can serve a better buffet for you in the future . Kindly be noted your feedback will be solved. we hope to see you in future everytime in Kuala Lumpur

6/10 Okay

Per

Liked: Cleanliness, staff & service, property conditions & facilities
Tråkigt närområde.
Läge med gångavstånd till China Town och affärscentra. Tyvärr är området närmast hotellet tråkigt. Hotellet och rummet är rent. Frukosten är dålig och i tråkig miljö. TV har endast 7 kanaler och med grynig bild. Om jag återkommer till Kuala Lumpur ska jag istället välja ett hotell längs Jalan Bukit Bintang med närhet till nattmarknad och restauranger mm.
Stayed 3 nights in Feb 2019
Response from mr man on 28 Feb 2019
Good Day from City Comfort Chinatown, KL Thank you for take time to share your experience. We are happy that you had a good experience and enjoy our facilities during your stay at our hotel. We are sorry that you had faced an uncomfortable situation during your stay . Sorry about breakfast issue . We are very sorry for unsatisfaction towards our breakfast buffet please be inform that we will highlight this matter to our management and coffee house that we can serve a better buffet for you in the future . Kindly be noted your feedback will be solved. we hope to see you in future everytime in Kuala Lumpur

10/10 Excellent

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rahalle vastinetta
Hotellin henkilökunta ystävällistä, huone siisti, sänky loistava wifi toimii, aamiainen ei minun makuun. Hotellin sijainti loistava lyhyt matka ihmettelemään Petronakseja ja Chinatownia aivan hotellin pääoven vieressä voi seurata hindutemppelin ihmeelisyyksiä. Suosittelen hotellia.
Stayed 2 nights in Jan 2019
Response from mr man on 2 Feb 2019
Good Day from City Comfort Chinatown, KL Thank you for take time to share your experience. We are happy that you had a good experience and enjoy our facilities during your stay at our hotel. We are sorry that you had faced an uncomfortable situation during your stay . Sorry about breakfast issue . We are very sorry for unsatisfaction towards our breakfast buffet please be inform that we will highlight this matter to our management and coffee house that we can serve a better buffet for you in the future . Kindly be noted your feedback will be solved. We hope to see you in future everytime in Kuala Lumpur

4/10 Poor

K, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルはどの駅からも遠く、きちんと舗装されてない歩道や信号をいくつもわたる必要があります。インド人が多く住む、雑然とした場所にあります。中国系のホテルで、受付の対応は淡々としています。他の従業員もぶっきらぼうな印象で、サービスは期待しない方がいいかと思います。朝食がかなり不味く、卵くらいしか食べられるものがありませんでした。部屋は広く、掃除もそれなりにしてあります。エアコンが冷気を送るのに１０分以上かかるので、外から戻るたびに部屋で汗だくになります。マレーシアは、この値段だと他にいくらでもいいホテルがあるので、次回は違う所に泊まると思います。
Stayed 3 nights in Jan 2019
Response from mr man on 2 Feb 2019
Good Day from City Comfort Chinatown, KL Thank you for take time to share your experience. We are happy that you had a good experience and enjoy our facilities during your stay at our hotel. We are sorry that you had faced an uncomfortable situation during your stay . Sorry about breakfast issue . We are very sorry for unsatisfaction towards our breakfast buffet please be inform that we will highlight this matter to our management and coffee house that we can serve a better buffet for you in the future . Kindly be noted your feedback will be solved. We hope to see you in future everytime in Kuala Lumpur

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
城市便捷洒店近唐人街，早餐不行，但對面的平民餐廳可食到當地印度及馬來西亞人的早午餐，價錢便宜，可口，酒店方便清潔，價錢合理，值得一宿。
Stayed 1 night in Dec 2018
Response from mr man on 24 Dec 2018
Good Day from City Comfort Chinatown, KL Thank you for take time to share your experience. We are happy that you had a good experience and enjoy our facilities during your stay at our hotel. We are sorry that you had faced an uncomfortable situation during your stay . Sorry about breakfast issue . We are very sorry for unsatisfaction towards our breakfast buffet please be inform that we will highlight this matter to our management and coffee house that we can serve a better buffet for you in the future . Kindly be noted your feedback will be solved. we hope to see you in future everytime in Kuala Lumpur Best regards

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018
Response from Mr Man on 5 Nov 2018
Hello Good Day Greeting From City Comfort Hotel Chinatown .... Will See You Soon Thank you and best regards. Will See You Soon Mr . Mansoor (Mr.Man) City Comfort Hotel, Chinatown, Kuala Lumpur, Jalan Pudu Lama, Seksyen 19 50200 Kuala Lumpur. Tel : 03-2022 5088

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
アミニティグッズ
歯ブラシ、石鹸が欲しかった
Stayed 1 night in Aug 2018
Response from Mr Man on 4 Dec 2018
Good Day Now We Already Provide Soap & Tooth Paste Will Meet You Soon

10/10 Excellent

Brian, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice receptionist, clean room and good location
Stayed 4 nights in Jun 2018
Response from MR MAN on 21 Jun 2018
Thank you for taking the time to give us the feedback during your recent visit . We do looking forward to see you again. We have noted your comments, As in all cases, the comfort and satisfaction of all our guests are the utmost importance to our organization.

8/10 Good

Claudia

Liked: Cleanliness, staff & service
Solo tendrian que mejorar el desayuno, y evitar que la gente fume en los pasillos, ya que el olor se queda.
Response from DANIYAL MALIK on 8 May 2018
Thank you for taking the time to give us the feedback during your recent visit . We do looking forward to see you again. We have noted your comments, As in all cases, the comfort and satisfaction of all our guests are the utmost importance to our organization.

8/10 Good

Radwane

Liked: Staff & service, property conditions & facilities
Response from DANIYAL MALIK on 25 Apr 2018
Thank you for taking the time to give us the feedback during your recent visit . We do looking forward to see you again.We have noted your comments, As in all cases, the comfort and satisfaction of all our guests are the utmost importance to our organization.