2 restaurants, breakfast, lunch served; local and international cuisine
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Reviews of Four Points by Sheraton Kuala Lumpur, Chinatown

4 out of 5
Four Points by Sheraton Kuala Lumpur, Chinatown
NO 2 JALAN BALAI POLIS, Kuala Lumpur

Reviews

9.4

Exceptional

Rating 10 - Excellent. 206 out of 291 reviews" "
Rating 8 - Good. 78 out of 291 reviews" "
Rating 6 - Okay. 5 out of 291 reviews" "
Rating 4 - Poor. 2 out of 291 reviews" "
Rating 2 - Terrible. 0 out of 291 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shang Hui

Travelled with family
Liked: Cleanliness, amenities
Very good
Stayed 4 nights in May 2024

10/10 Excellent

Jian Zhi Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in May 2024

10/10 Excellent

Oon Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel located at KL Chinatown and conveniently walkable toward petaling street and easy to get access to surrounding area by local Grab services.
Stayed 2 nights in May 2024

10/10 Excellent

Charles, Jersey City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to LRT, MRT and monorail.
Stayed 2 nights in May 2024

10/10 Excellent

Rickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel for sure. I have 5 star for all areas. What stood out the most for me was the incredible service I received from the breakfast staff. Always with a smile, courteous and efficient. The breakfast meal had many different choices which I really appreciated. My room was cleaned professionally daily with great attention to detail. Yes I would highly recommend this location.
Stayed 7 nights in May 2024

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location for us to have a cultural experience in KL. Very friendly staff. A very pleasant stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2024

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very conveniently located to shopping, food and transportation. It was clean and had all the amenities that we were looking for. I would stay there again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything! Amazing breakfast. Great noise insulation.
Stayed 2 nights in Mar 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Chinatown. Close to train station. Incredible views.
Stayed 4 nights in Mar 2024

10/10 Excellent

krishnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yung Boon Gerald

Stayed 2 nights in Mar 2024

10/10 Excellent

Clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four Points by Sheraton is a fantastic hotel in Kuala Lumpur. Its location is ideal, right on the edge of Chinatown. Excellent service, modern amenities and we had the privilege of staying in a room that had a perfect view of the second tallest building in the world, the Merdeka 118. The rooms are spacious, the staff is friendly, attentive, and always willing to assist guests with any inquiries or requests. The hotel facilities include the gym, swimming pool, a tea room, and much more. Everything is well-maintained and provides a relaxing environment for guests to unwind. Additionally, the included breakfast options at Four Points by Sheraton offer a diverse selection of breakfast items, such as traditional American, Asian and Malaysian cuisine. Overall, Four Points by Sheraton is highly recommended for leisure travelers looking for a comfortable and enjoyable stay in Kuala Lumpur.

10/10 Excellent

Nizarali Kassam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything was ok thanks
Stayed 3 nights in Feb 2024

10/10 Excellent

Val

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy access to china town and the shopping center
Stayed 3 nights in Feb 2024

10/10 Excellent

lily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newer quiet hotel close to MTR sight seeing
Very clean and quiet located close to MTR to access all tourist locations. Several eatery nearby for early breakfast but they all close early. Hotel is fairly new. Surrouding streets appear dark and quiet walking back from the MTR station at night. But we still feel very safe.
Stayed 2 nights in Jan 2024

10/10 Excellent

Seng

Stayed 1 night in Feb 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malaysia Tour
Very nice hotel in a great location. I found staff very helpful and friendly. Lots of bars and restaurants nearby. It's very close to the monorail station and the Pasar Seni MRT station, both just one stop from KL Sentral station where there is express to airport and intercity trains. The MRT and monorail can take you to Bukit Bintang (Changkat) and to KLCC for the Petronas Towers. I would definitely stay here again.
View from my room.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Already stated above
Stayed 7 nights in Jan 2024

8/10 Good

Ayub

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room set up for a family stay
Amazing stay in the busy Patong, yet far away enough from the business when you want to wind down for the holiday.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jungho

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
샤워실 청소 상태가 별로인점을 제외하고는 만족스럽습니다. 모든 스탭들이 친절하고 좋습니다.
Stayed 3 nights in Jan 2024

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Edward

Stayed 5 nights in Jan 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic choice all around
This hotel is over the top terrific. Everything is in walking distance. Everyone from the concierge who meets you when you arrive to the wait staff at the breakfast buffet. Huge shout out to Eddie, our bartender for his recommendations.
Stayed 3 nights in Jan 2024

10/10 Excellent

Paul P

Stayed 11 nights in Dec 2023

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Chooi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its locality, service and amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Goh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to many restaurants, the street markets and transportation
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

KHENG LIANG

Stayed 4 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Clean, comfortable and cosy room. Strategic location. Friendly and attentive staff.
View from room
Around the hotel
Stayed 4 nights in Dec 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Comfortable room. Great location.
Stayed 8 nights in Nov 2023

10/10 Excellent

seok hong elicia

Travelled with partner
Liked: Amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2023

10/10 Excellent

ABDULAZIZ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but noisy during weekends
Stayed 2 nights in Nov 2023

10/10 Excellent

Jian Zhi Abel

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Simon, Southend on sea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Lim

Liked: Cleanliness
Good location
Stayed 2 nights in Nov 2023

10/10 Excellent

Jojo Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

angela

Stayed 2 nights in Nov 2023

10/10 Excellent

Kwong Yiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. People are very nice. Very clean. No complain at all. A very good 4 stars hotel.
Stayed 5 nights in Oct 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely happy with our stay at Four Points. The hotel and our suite was lovely. The staff were very attentive and always helpful. I would highly recommend to anyone looking to stay in Chinatown.
Stayed 1 night in Oct 2023

10/10 Excellent

Safiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There not much bad to say about this hotel. Location was excellent Petaling market is 3 mins central market 10 mins & masjid JEMEK 15 mins. MRT/LRT 5 mins walk it’s so convenient and the atmosphere is electric. The facilities were good but we were there 18-20th October when things quiet down. The breakfast had a good variety of Asian & continental options. The only niggle I had was the pool which is 4ft deep no more than that. So if your tall the rooftop pool is not for you. Otherwise would definitely stay again

10/10 Excellent

robinson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area near Chinatown, shopping, restaurants, bars excelente
Stayed 3 nights in Oct 2023

10/10 Excellent

Mark

Best in Puchong
Excellent reception from Partiban and Riskin. Very welcoming
Stayed 1 night in Oct 2023