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Reviews of Best Hotel Shah Alam

2.5 out of 5
Best Hotel Shah Alam
16, Ground, 1st & 2nd Floor, Jalan Plumbum P7/P, Section 7, Shah Alam, Selangor

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 21 reviews" "
Rating 8 - Good. 5 out of 21 reviews" "
Rating 6 - Okay. 10 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

MUSTHAFFA BIN MAMAT

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
All ok.
Stayed 2 nights in Jun 2022

6/10 Okay

Mohd

Stayed 1 night in Nov 2021

4/10 Poor

Wong

Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs night
Room 306 - bed bugs all night
Stayed 1 night in Dec 2018

6/10 Okay

Eida

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from -The Management- on 9 Nov 2018
Dear guest, thank you for sharing your feedback regarding your stay. We are glad that we were able to accommodate your expectation in your recent visit. Looking forward to see you again in the near future. Best regards,

6/10 Okay

Azmi, Shah alam

No hot water and room very small
Stayed 1 night in Jul 2018
Response from Shah Alam on 10 Aug 2018
Hot Water can get from outside Display Water Dispenser

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from -The Management- on 7 May 2018
Dear guest, thank you for sharing your feedback regarding your stay. We are glad that we were able to accommodate your expectation in your recent visit. Looking forward to see you again in the near future. Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It better if they give a shampoo and toothpaste...because every hotels give a shampoo and toothpaste for thier customer...overall the hotel is the best hotel for me because the price is cheapest...i will book again this hotel one day...
Stayed 1 night in May 2017

8/10 Good

MOHD ALIF SYAFIQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic Location
strategic place. near to commercial area. walking distance among restaurants, and also lots of boutique for shopping. room condition is quite OK for budget hotel, and good security. Ok for 1 or 2 days stay. but if more than that, u have to inform the front desk for daily cleanup. if not, your room will remain as of what u left before. and no glass in the room, but you can request it from the front desk. have limited parking, based on first come first serve basis.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Strategic location at seksyen 7. Only got 1 an iron that sharing with all level.

6/10 Okay

Tipah, shah alam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Small bathroom and no comfortable space for praying.
Response from The Management on 7 Feb 2017
Dear Guest, Greeting from Best View Hotel! Thank you for taking the time to review your stay with us. We apologize for the inconveniences that you experienced during your stay and we will try our best to rectify the situation. We hope to welcome you back to the hotel in the near future. Best Regards, -The Management-

10/10 Excellent

Priyatharshini

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 8 Feb 2017
Dear Guest, Thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, -The Management-

6/10 Okay

atikah, shah alam

Liked: Cleanliness
hotel close to busiest commercial area of sec 7
size of room quite small..cleanliness of the room is tip top.
Response from The Management on 7 Feb 2017
Dear Guest, Thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, -The Management-

8/10 Good

Umi Diyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and comfortable...
The place is big enough for me. Comfort but the water sometimes not seem to work.. the place is easy to find restaurant and there is fuel station close by. it is okay to stay for a night.
Response from General Manager on 4 Feb 2017
Dear Guest, Thank you for your positive comments and we pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay and we will try our best to rectify the situation. We hope to welcome you back to the hotel in the near future. Best Regards, -The Management-

6/10 Okay

Yusop, Kedah Malaysia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Near to Uitm and close to ICT Shah Alam
Room quite small. Limited Space especially for prayer...
Response from The Management on 7 Dec 2016
Dear Guest, Greeting From Best View Hotel ! We would like thank you for your valuable feedback and we looking forward for your next stay with us. The Management

6/10 Okay

Lok

Liked: Cleanliness, property conditions & facilities, room comfort
Clean

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangat selesa. Service yang baik & staff yang sedia membantu. Watercooler juga disediakan setiap tingkat. Bilik sangat selesa & bersih. Parking senang. overall excellent place to stay for a budget hotel for work or backpacking. room a bit small for family, but u can request for a bigger room for family.

10/10 Excellent

Abd Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baik cuma kurang sesuai penempatan saya di tingkat 3 kerana agak lelah untuk menaiki tangga dengan membawa beg pakaian.