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out of 10 reviews
“We'll be back”
We had an absolutely wonderful time at the (now re-named) Langham Place. The hotel minivan picked us up at Krabi airport and it took 2.5 hours, including two ferries to get there. However, it is an enjoyable journey and it was worth it as this is a spot of luxury on an as yet largely unspoiled piece of coastline. The resort complex has all you could want for an enjoyable, yet peaceful stay, including large adults' and childrens' pools and a great beach-front location. The only minor quibble was that the "activities" were not well described and advertised and some were not running (we were assured that this will be better in (2009). Good restaurants on-site, but lots of places in the small town outside also (and much cheaper).
If you are looking for peace and tranquility this is the place for you. Ko lanta is a beautiful part of Thailand and the Rawi Warin captures this so well. The pool area is a fabulous place to relax with the beach a seconds walk away. The sea view deluxe room was huge with lovely views and great bathroom. Staff are great. Overall stay wonderful. Dont forget to watch the sunset with a cocktail!
“Out of this world”
Just come back from our two week Honeymoon in what proved to be an absolutely fantastic resort The Sea View Villa we staid in as well as the hotels other facilities were out of this world, and the staff were extremely friendly and always happy to help. The internet and games rooms were a little bit grubby and they could do with buying s couple of new windsurfs but these are minor points. A definate thumbs up 5 star recommendation for a honeymoon or just if you fancy a holiday in the lap of luxuary
“A modern oasis in the madness”
This is not just a hotel but a resort. Stunning views from a superbly furnished and serviced room excluding the massive pillows that were not for me. Very friendly staff and excellent choice for breakfast and evening barbecue although a lot more pricy than local restaurants that is but well worth it. The beach is rather rocky and unsuable but there are other beaches around coupled with lots of pools to use and lazy around on the hotel grounds. I found it comical the security guards salluting us military style everytime we were getting in and out of the resort but I guess they were just friendly. Top marks to the morning breakfast staff that were always there to help remembering our personal preferrances and the room service lady that was putting down our beds with a complimentary orchid each evening.
“Ko Lanta - Paradise Found”
I have no hesitation in recommending this hotel to all. There is everything on site to make you feel welcome and at home. The Guest Relations team have all types of gadgets on loan that you may have left at home (chargers for mobile phones etc..) and have a extensive library of books and DVD's to help you pass the time - all at no extra charge. Breakfast was the best I experienced in Thailand with a buffet catering to all tastes and cultures. Other restaurants in the hotel were good, but expensive compared with the restaurants outside of the hotel, but cheaper compared to UK restaurants. The hotel has a travel agency who can help plan your tours and onward ferry/air connections around Thailand all for a reasonable cost. The only downside was that most staff did not have a good command of English - they knew the pleasantries, but once your request got a bit tricky, you encountered some frustrations. But after some hand signals and pointing, you got there in the end. The pools are amazing, there is a lap pool on top of the hill which offers beautiful views of the beach below. The grounds are well kept very tranquil. I went to Ko Lanta to chill in paradise and all my expectations were met and exceeded.
“Excellent hotel with charming helpful staff”
This is a beautifully thought through hotel, in a wonderful tropical location. Pros: - Attention to detail - Relaxed laid back atmosphere and approach - Thoughtful, considerate staff - Very skilled Spa staff Minor Cons: - It is a little way from the main town which would make me think whether I would want somewhere nearer next time. - It is relatively speaking more expensive than most others that I visited (and through speaking to others while there) and again it might make me think of trying somewhere a little cheaper. - The variety of food is lacking, but that is true for the island generally. It didn't bother me to be honest, but if you go thinking you will get a large variety of Thai food then you won't. - Occasionally the lack of people who could speak English well was tricky, although with patience most things could be worked out. I don't think they should have held a cooking class when you couldn't talk to the teacher!
Our second stay at this hotel, after an absence of 4 years. We feared that the very high standards we found last time might have declined a bit, and we are always aware of revisiting places we've loved in case of disappointment second time around. However, we needn't have worried. It is as superb as ever. The care and attention of the ever-cheerful staff is unsurpassed and if anything it seemed even better organised than in 2008. It still doesn't seem to have been discovered by us Brits, but was mainly Scandinavians families. In fact, it struck us this time that it makes a great place for young families to stay - again the staff seemed particularly attentive in that respect. The in-hotel meals also seemed to us to have come down in price relatively (there were a bit pricey last time), but of course you can still eat more cheaply, and well, once you step out into the adjoining small town. All-in-all, we'd have no hesitation in going back again.
We loved this hotel. There was a superb buffet breakfast, a huge swimming pool with plenty of sunbeds leading straight onto the beach. The service was excellent ( just a shame they didn't understand English a little bit better, but they tried hard). Definitely recommend this hotel and we'll go back.
For a hotel of 4 or 5 stars you would expect staff with a better grip of English as it is the language of choice for all their guests i.e. UK, Swedish, German, Australian etc Once you get past this problem they are very keen and willing to help you in any way they can. A great setting with fantastic rooms and great food! Excursions are expensive and you seem trapped into booking everything through the hotel. Could do with another pool and more sun loungers and umbrellas at busier times. Good value for money though. I would recommend a Seaview Villa room up the hill.
“Need to massively improve their service”
In theory this should be a great place to stay. It's a nice looking resort slightly removed from the loud bars of the main strip. Taxis are cheap so we didn't mind at all not being able to walk to the nearest bar or restaurant. It's also on the beach, has a good pool with plenty of sun loungers and supposedly lots of different dining options. Our main frustration laid with the staff which there were not nearly enough of considering the hotel was at full occupancy (and it's a large hotel) and the majority of which seemed to be completely untrained with no idea of what they were doing. The pool restaurant often became self service and on more than one occassion we waited more than half an hour for some drinks. If you like boutique resorts this is definitely not for you. If you have issues climbing hills and stairs, again look elsewhere. Also the wifi was unbearable, the gym well below standard and the food average at best. But it's pleasant to the eye, the room was fairly nice and I'm sure that it can suit families fairly well. P.S if you stay over new year skip the gala dinner. Way over priced at £100 a head for an average buffet with terrible entertainment and appalling waiter service. Drinks not included.